Assistant Manager Human Resources

Company Overview

TripXL Holidays Pvt. Ltd. is a rapidly growing travel marketplace that connects travel agents and customers through a reliable and technology-driven platform. We specialize in offering curated domestic and international travel solutions by simplifying operations and empowering travel partners.

Job Summary

We are looking for a proactive and experienced Assistant Manager – HR & Administration to independently manage the end-to-end Human Resources function and office administration for our Siliguri office. This position will play a pivotal role in driving compliance, employee satisfaction, and organizational efficiency while leading a capable HR and Admin team.

Key Responsibilities

Human Resources Management

• Manage the complete employee lifecycle: recruitment, onboarding, payroll, performance management, grievance handling, and exit formalities.
• Administer HR policies, processes, and employee handbooks in compliance with labor regulations and internal guidelines.
• Ensure timely and accurate processing of payroll, attendance, and leave management through HRMS platforms (e.g., KEKA).
• Handle statutory compliance and coordinate with external consultants for PF, ESI, gratuity, and other obligations.
• Maintain employee records, contracts, and legal documentation with confidentiality and accuracy.
• Serve as the point of contact for employee queries and communication related to HR policies and benefits.
• Conduct periodic audits of HR documentation and ensure policy updates are effectively implemented.

Office Administration

• Oversee the daily administrative operations of the office including facility management, housekeeping, travel arrangements, vendor management, and procurement of supplies.
•  Ensure administrative systems and processes run efficiently, including safety and asset management.
• Monitor and optimize office-related budgets and service costs while maintaining quality standards.

Team Leadership

• Supervise and guide HR and Admin team members, ensuring clear roles and responsibilities.
• Set performance expectations and evaluate outcomes regularly.
• Foster team collaboration, discipline, and process-driven execution.

Qualifications & Experience

• Bachelor’s or Master’s degree in Human Resources, Business Administration, or related field.
• 5–8 years of experience in HR and administration, with at least 2 years in a team-leading or assistant managerial role.
• Solid understanding of Indian labor laws, statutory compliance, payroll handling, and HRMS tools (KEKA preferred).
• Experience in handling administrative responsibilities for office infrastructure and support teams.
• Strong MS Office and documentation skills.
• Fluency in English and Hindi; knowledge of Bengali & Nepali is a plus.

Key Skills

• Leadership & decision-making abilities
• Excellent interpersonal and communication skills
• Strong attention to detail and organizational efficiency
• Confidentiality and integrity in handling employee information
• Ability to multitask and deliver under pressure