Assistant Manager Human Resources

Key Responsibilities

I. Talent Acquisition & Onboarding

• Experiential Hiring:

  Develop and execute creative, values-based recruitment strategies to attract talent that embodies the

  CGH Earth ethos

  and the unique, eco-conscious spirit of the

  Andaman Islands

  , delivering genuine service excellence.

• Full Cycle Recruitment:

  Manage end-to-end recruitment for all resort departments (Front Office, F&B, Housekeeping, F&B Production, Engineering, Water Sports, etc.), focusing on quality of cultural fit and service aptitude over volume.

• Cultural Immersion:

  Oversee a comprehensive onboarding and induction process that provides new hires with an authentic immersion into the resort’s location, commitment to

  sustainability

  , and heritage of service excellence.

II. Cultural Stewardship & Employee Well-being

• Culture Champion:

  Actively promote and embed the core

  CGH Earth values

  , including sustainability, local authenticity, and ethical practices, into all HR programs and daily operations.

• Well-being Initiatives:

  Design and implement holistic employee well-being programs tailored to the challenges and opportunities of remote island living.

• Communication:

  Serve as an approachable point of contact for all employees, fostering an environment of trust, transparency, and open dialogue.

III. Employee Relations & Legal Compliance

• Industrial Relations:

  Expertly manage all aspects of employee relations, grievances, disciplinary actions, and terminations, ensuring fairness and strict adherence to

  Andaman & Nicobar Administration labor rules

  and other relevant Indian labor legislation (e.g., Factories Act, ESI, PF, Payment of Gratuity Act).

• Performance Management:

  Administer the resort’s performance review process, coaching managers on effective feedback delivery, development planning, and managing performance improvement plans.

• Policy Management:

  Draft, implement, and communicate clear, legally compliant HR policies and procedures that align with both operational needs and the CGH Earth philosophy.

IV. Training & Development

• Service & Leadership Training:

  Collaborate with Department Heads to identify specific service standard gaps and implement training modules focused on luxury hospitality service, local guest engagement, and leadership development.

• Compliance Training:

  Ensure all mandatory training (POSH, safety, food hygiene, etc.) is conducted and tracked meticulously.

• Succession Planning:

  Identify, nurture, and develop internal high-potential talent to support career progression and continuity within the CGH Earth group.

V. HR Operations & Administration

• HRIS & Record Keeping:

  Manage the Human Resources Information System (HRIS) and maintain meticulous, confidential personnel records, ensuring data accuracy for payroll, attendance, and compliance audits.

• Compensation & Benefits:

  Oversee payroll processing, benefits administration, and compensation structure, ensuring internal equity and market competitiveness for hospitality roles in a remote environment.

• Workforce Planning:

  Manage staffing levels, shift schedules, and resource planning to ensure optimal efficiency while adhering to labor hour regulations.

Required Qualifications & Competencies

Education & Experience

• Master's degree in Human Resources Management, MBA (HR specialization), or a related field.
• A minimum of

  5-8 years of progressive experience

  in Human Resources, with at least

  3 years in a managerial role

  within the

  Luxury Hospitality or Premium Service Industry in India.

• Mandatory:

  Deep, practical knowledge of

  Indian Labor Laws and Andaman & Nicobar Administration labor rules

  is essential.
• Experience operating in a remote or resort environment is highly desirable.