Area Manager

Job Description

Job Title: Cluster Manager/Area Manager Location: Mumbai, India (West Zone) Department: Operations Job Overview We are looking for an experienced and strategic Area Manager to oversee the operations and performance of multiple outlets within a defined region. This role is crucial for ensuring that all stores meet company standards in service, staffing, operations, and financial targets. The ideal candidate should have strong leadership qualities, operational expertise, and the ability to drive business growth through efficient management and team development. Key Responsibilities Oversee outlets within the assigned region and ensure operational excellence across all units. Drive performance to meet or exceed sales, profitability, and quality goals. Lead recruitment, training, and performance evaluations for store managers and their teams. Monitor day-to-day outlet operations and ensure adherence to company policies and SOPs. Analyze sales data, customer feedback, and market trends to create actionable strategies. Ensure consistent delivery of exceptional customer experiences. Maintain compliance with health and safety regulations and local laws. Optimize costs, manage budgets, and ensure proper resource allocation across all outlets. Act as the escalation point for operational issues and support store teams with timely solutions. Collaborate closely with senior leadership to align area goals with the overall company vision. Qualifications Bachelor's degree in Business Administration, Hospitality, or related field. 4–5 years of experience managing multiple retail or food & beverage locations. Proven leadership and team management skills. Strong analytical, decision-making, and problem-solving abilities. Proficiency in using operational and financial reporting tools. Excellent communication and interpersonal skills. Willingness to travel within the assigned region regularly. What We Offer Competitive salary and performance-linked incentives. Opportunity to be part of a growing brand with national presence. Structured training programs and development support. A collaborative and fast-paced work culture. Show more Show less