Area Manager

Area Manager Supermarkets

Function: Supermarkets

About More Retail Private Ltd (MRPL)

Purpose of the Role

Principal Responsibilities

Drive store standards through rigorous audit and feedback based on the SOP Drive sales by coordinating with the MPR & DC teams to ensure availability of merchandise in assigned stores Ensure freshness and availability of F&V in the stores by coordinating with F&V Category Manager and FEM (F&V being the key driver of Store NOBs and number of customer missions) Monitor and improve NPS through customer feedback analysis and corrective actions Monitor the Store Overheads and identify opportunities for cost reduction/optimization Reduce wastages in the store by analyzing and driving corrective actions on damage, expiry and shrink control processes and Coach the store managers on all aspects of store operations and people management Work along with the marketing head to activate the catchment through D2D campaigns periodically Open new stores in the area assigned and be fully accountable for the success by achieving the capex expectations and beyond Drive operations and service training with the training manager by ensuring that the staff at all levels have adequate knowledge to perform their jobs Build a succession pipeline in the cluster for all Store Management team roles by identifying talent, monitoring training and assessing the readiness of talent pool. Ensure statutory compliance for all the stores in respective clusters.

Key Success Measures

Realized Revenue

F&V RGM & Sales

SOH

Wastage Reduction : Shrinkage + Damage

Cluster EBITDA

Attrition trends

Detractors reduction over LY for the store

Store Operating Standards

REAP Average Scores

Education and Experience

5+ years of experience preferably in retail and expert in operations.

2+ Yrs. experience post MBA, preferably in Retail, in the field of (Operations /Sales/ SCM)

Knowledge of regional language is a must

Values

• Collaboration
• Customer Obsession
• Frugality
• Innovation
• Grit
• Integrity
• Growing Talent