Team Lead

Job Description

Role & responsibilities Supervise and mentor a team of associates, promoting a positive work environment. Conduct regular training sessions to enhance team performance and ensure compliance with standards. Coordinate daily operations, including inventory management, order processing, and product storage. Monitor key performance indicators (KPIs) to ensure efficiency and quality. Oversee stock levels, manage replenishment processes, and conduct inventory audits. Implement best practices for inventory accuracy and loss prevention. Identify areas for process improvement and collaborate with management on strategies. Ensure timely and accurate order fulfillment to meet customer expectations. Address customer inquiries and resolve issues related to orders and delivery. Ensure compliance with health and safety regulations, maintaining a clean work environment. Conduct safety training and enforce safety protocols among team members.