Posted:2 weeks ago|
Platform:
On-site
Full Time
We are looking for Account Management role in Gurugram to drive retention and grow existing accounts through sales.
To apply drop your resume at ankita.sawant@dotpe.in or walk-in directly to the venue mentioned below.
🗓️ Walk-in Days: Monday to Friday
⏰ Timings: 11:00 AM – 02:00 PM
📍 Location: 8th Floor, Tower D, Unitech Cyber Park, Sector 39, GGN, Haryana
👤 Contact Person: Ankita Sawant
Key Responsibilities:
Achieve renewal targets and drive customer retention.
Resolve support tickets on time with SLA adherence using Freshdesk.
Manage smooth onboarding and early product adoption.
Maintain Customer Satisfaction Score ≥ 90% through proactive customer engagement.
Monitor churn, manage account health, and execute retention strategies
What We’re Looking For:
Experience in Retail / F&B / POS / SaaS / ERP sales.
Excellent communication & negotiation skills.
Energetic, self-motivated, and thrives in a fast-paced startup.
Why Join DotPe:
Be part of a high-growth, investor-backed startup.
Work directly with leadership and own key outcomes.
Competitive pay & rapid growth opportunities.
DotPe
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