Account Management Specialist

Who are we looking for:

Role: Account Management (Senior Specialist)

Qualification: B.Tech, MTech, BCA, MCA

Experience: 5- 8years

Mandatory Skills:

• Proven experience in account management with a minimum of 5+ years in Account Management.

• Strong understanding of IT industry and market dynamics.

• Excellent communication and interpersonal skills.

• Demonstrated ability to lead and inspire a team.

• Strategic thinking and problem-solving capabilities.

• Results-driven with a focus on exceeding targets.

Roles and Responsibilities:

● Cultivate trusted advisory relationships with accounts, customer stakeholders, and internal partners.

● Gain a comprehensive understanding of key customer needs and requirements.

● Continuously propose solutions to enhance relationships with existing customers and meet

their objectives.

● Conduct quarterly business reviews with existing clients.

● Execute account mining strategies to increase current revenue streams.

● Ensure timely delivery of correct products and services to customers.

● Act as the liaison between key customers and internal teams.

● Resolve customer issues and complaints to maintain trust.

● Contribute significantly to generating new sales and building long-lasting relationships.

● Prepare regular progress and forecast reports for internal and external stakeholders using

key account metrics.

● Serve as the primary point of contact for key account stakeholders.

● Prepare and ensure monthly, quarterly, and annual sales forecasts.