4862 Account Management Jobs - Page 27

Amazon Retail India Private Limited (ARIPL) is a fully owned subsidiary of Amazon IndiaOur vision is to be India s most trusted grocer and we want to get there by being best in class on attributes that we believe matter most to customers- ARIPL is looking for a dynamic sales specialist to play an important role within the Retail team by adding selection, analyzing business data, driving vendor performance, managing operations, negotiating terms and handling promotionsYou will work with vendors to drive all aspects of terms improvements, which includes analysis and projections, as well as direct negotiations with decision makers in local vendorsAdditionally, you will increase product category sales, by auditing vendors performances, in-stock, driving store marketing promotions, negotiating partners to improve selection, and reacting to industry-related economic trends- You will have excellent verbal and written communication, the ability to analyze and communicate complex terms and margin structure and work well across other teams including Category, Finance and Inventory ManagementCandidates who are organized, flexible, creative, analytical, and able to drive negotiations through completion will be highly appreciatedStrong ownership values, a real passion for innovation, and hustle are also key to succeed in this position- If you are passionate about e-commerce and career growth, this opportunity with Amazon Retail India is for you Sales Specialists focus on and act at the intersection of customers, vendors, and functional teams: CUSTOMERS: The sales specialist is responsible to hold category-specific knowledge about customers and their needs, emerging product trends and the market segment evolution, and new business opportunities- *VENDORS: Sales Specialists are the ultimate owners of the vendor relationshipThey are directly responsible for managing day to day business operations, auditing performance, inventory and in-stock, catalogue quality and improving overall terms and cost structures of the relationship by means of negotiation, and for developing long term partnerships with new and existing vendors to drive top-line and selection fueling category growth- *CROSS FUNCTIONAL TEAMS: As a business owner, the sales specialists represent customer and business needs in interactions with central teams, projects, and initiativesThe Sales Specialists drive central teams for the evolution of customer-facing and internal systems to improve the customer experience- A day in the life Sales Specialists are the owners of the Retail businessWhether for subcategories or groups of vendors, they own the respective business end-to-end, managing the top-line, day-to-day business operations, and profitabilityThey manage inputs by driving selection, managing in-stock, securing great prices, and increasing convenience/speed to accelerate Amazon s flywheelWhile they focus their activities on our most strategically relevant vendors and holdouts, they also audit and escalate the performance of lower-tiered vendors- About the team Amazon Retail India Private Limited (ARIPL) is a fully owned subsidiary of Amazon IndiaOur vision is to be India s most trusted grocer and we want to get there by being best in class on attributes that we believe matter most to customers: value, selection, and convenience for packaged food; and freshness, safety, and transparency for produce and perishables 2+ years of account management, project or program management or buying experience Bachelors degree Experience using Excel and other business analytic tools Experience with software and editing tools (including HTML, Excel and SQL) Experience in online retail

Amazon Services offers services to sellers in multiple countries to sell on Amazon websites globally and grow multi-channel commerceSee www-amazonservices-com for details of products and servicesWe are looking for a talented Business Ops Manager for our Voice of Seller and Customer experience programThe Business OPs manager will define strategies to enhance current VoS mechanism for Indian sellers, be the main POC to account management teams, global stakeholders from multiple teams and improve high-impact seller-facing processes The PM will also have a hands-on approach in driving improvements in seller experience, reducing friction and raising the bar in processes across seller life-cycleS/he will also establish the Customer experience program to reduce customer defectsThis role requires a strong business component, with ownership of metrics, maintaining a consistent relation with stakeholder teams, and being the main POC for both Voice of Seller and Customer experience- The ideal candidate will have strong experience in diving deep into issues and data to identify insights and opportunities to accelerate business growth You will have a demonstrated ability to think strategically about business, product, and technical challenges, along with the ability to come up with original approaches and operational improvements The Business Ops Manager must work well cross-functionally and will often present to senior leadership reports on progress and improvements- We are looking for a self-starter who is comfortable with ambiguity, demonstrates strong attention to detail, and has the ability to work in a fast-paced and ever-changing environmentThe successful candidate has excellent communication and stakeholder engagement skills, business acumen, and an entrepreneurial spirit- Create and enhance existing mechanisms that capture the Voice of Seller across a broad range product and programs Increase overall seller and customer satisfaction by identifying opportunities across Amazon Enhance the Voice of Seller and create a strategy that supports the vision Create a framework to track and improve CX metrics by engaging with Account management teams and policy owners Tirelessly advocate for improvements to systems and processes that will benefit sellers Own and execute end-to-end analyses, including scoping, design, data collection, data analysis, creation of recommendations, and presentation of results to senior leadership Build scalable and nimble seller insights dashboards, tools, and processes Dive deep on Voice of Seller and seller issues, identify rootcause, solve issue through short term and long term fixes and present to senior leadership- -High degree of ownership, Bias for action, Deep dive, excellent attention to detail and relentless commitment to follow-through -Ability to communicate clearly, succinctly and effectively with different stakeholders through written, oral communication and presentation skills -Proven ability to influence others, strong analytical skills and must be metrics-driven -Prior experience in project or program management -Bachelor s degree required, MBA is preferred with 3-7 years of relevant work experience -Experience using reporting and analysis tools such as Excel, Tableau, QuickSight -Ability to multi-task and handle various projects simultaneously to drive timely results -Strong relationships building skills; experience managing stakeholders and partners to drive cross functional programs -Prior experience influencing C-level executives -Understanding of databases, coding algorithms/logic and SQL

Retail Business Services (RBS) organization is seeking a Manager, Account Management to lead the account management for VSP (Vendor Success Program) for a marketplace, responsible for the growth and development of the organization In this role, you will be operating in a fast-moving and often ambiguous environment and will have full responsibility for achieving business objectivesSpecifically, the individual will be responsible for recruiting top brands into Amazon and subsequently setting them up for success as vendors by perfectly launching them This person has relentlessly high standards and operates as a business owner who understands key levers to achieve results through their team They have a passion for people management and are at their best when they re building, developing and guiding high-performing teamsIn this role, you will be responsible for all business and operational objectives of your Account Management team (8-10 direct reports) If you are interested in growing brands and businesses on Amazon, then we re interested in talking to you Business Growth Contribute to goal setting for your team to align with organizational goals- Contribute to business strategy development and identify the correct input metrics that drive growth and improve the end customer experience, in collaboration with cross-functional teams and other Amazon programs- Possess the ability to manage and deliver against complex goals where strategy is not definedAble to make trade-offs between short term selling partner needs and longer term strategic investment- Implement and track metrics to record the success and quality of your team s sellersUse these metrics to guide your work and uncover hidden areas of opportunity- Relationship Management Build and cultivate relationships with sellers in your team s portfolio along with internal stakeholders; be a trusted advisor and a business advocate- Monitor seller satisfaction survey results to investigate both positive and negative feedback trendsEstablish improvement plans and manage expectations with Account Managers as appropriate- Process Excellence Use customer feedback, market growth trends, and analyze key metrics to contribute to strategic development of features and programs that accelerate growth and improve selling partners` experience working with AmazonSpot areas of unnecessary process or inefficiencies and work to simplify- Identify, optimize, and scale improvements that can benefit a large set of customers, e-gdriving efficiencies through tools and processes, simplifying SOPs, etc-, working across multiple organizationsDevelop mechanisms to create accountability- Leadership: Manage a team of Account Managers (8-10 direct reports) Act as a thought leader in defining success criteria and understand business needs of sellers in an ever-changing business environmentContribute to strategic plans and documents for the organization- Partner with external teams including Category Management, Finance, Global Account Management, and Central Support teams to align programs and initiatives to drive growth- Manage recruiting and hiring efforts across direct team and broader organizationCoach, mentor, and develop your teamMBA 4+ years of team management experience Experience influencing internal and external stakeholders Experience with sales CRM tools such as Salesforce or similar software Experience analyzing data and best practices to assess performance drivers 6+ years of team management experience

With millions of customers visiting us every day to find, discover, and buy products, Amazon is obsessed with making the shopping experience the best it can be and advertising is part of that experienceWe are a fast-growing team within Amazon and strive to make advertising so relevant that customers welcome it on Amazon and across the webWe put the customer at the heart of everything we do If you re obsessed with being a part of digital Ads that informs instead of interrupts; that helps brands deliver great products and brands; and that empowers customers take informed purchase decision, then we want you to come join us and make Amazon Ads even better- About the Role Brands and advertising agencies are 2 key customers of Amazon Advertising businessWe have product solutions that help them with brand/ consumer insights, and drive productivity in their advertising account management process- We are looking for a hands-on, customer-obsessed and highly-motivated Account Manager to educate, enable and support brands and agencies on these product solutionsThe Account Manager will be part of a close-knit team of Product and Program managers supported by a dedicated tech team, working together to a) launch new product features amongst right customers (brands and agencies), b) scale the product s adoption amongst our external customers, and internal stakeholders, c) provide user feedback to improve product features and user experience Responsibilities: The key areas of responsibility are: 1) Drive the go-to-market (launch) of our products/ new features amongst relevant external customers and internal stakeholders, highlighting key product USP and benefits for the customers 2) Scale product usage/ adoption amongst our customers by conducting regular product training sessions like webinars, 1:1 training, etc-, highlighting key business use-cases served through our products 3) Develop product education resources like help pages, playbooks, FAQs, e-mailers, etcand socialize these amongst our customers 4) Be the single point of contact for key brand and agency accounts, providing dedicated support to them in using our products for their advertising/ business use-cases, driving product education and addressing user queries 5) Identify user pain points, friction areas and top features for the product and share structured feedback with internal teams for product improvement 6) Analyze usage trends to identify and action upon product adoption improvement opportunities- 7) Basic knowledge of SQL, coding, building dashboards and automation through scripting- Bachelors degree with 2+ years of experience in external customer facing roles (customer service, advertiser service, account management, etc-) Excellent communication skills able to communicate effectively with external customers Good presentation skills able to present to up to mid-management members in brands and agencies High degree of ownership and process orientation Basic analytical and MS Office skills (Excel, email, powerpoint) 2+ years proven experience in ad operations/ ad sales/ online marketing/product GTM-marketing 2+ years working in an external client facing environment Advanced Excel / data analytics skills

We offer an opportunity to have an immediate impact on the company and our products- The work that you shall do will be mission critical for InMobi and will be critical for optimizing tech operations, working with highly capable and ambitious peer groups- At InMobi, you get food for your body, soul, and mind with daily meals, gym, and yoga classes, cutting-edge training and tools, we even promise to let you bring your kids and pets to work- What You ll Own You will be the lead recruiter, driving full life-cycle recruiting and candidate experience initiatives for InMobi across Business roles in India and other international regons- Establish trusted business partnerships with hiring managers to execute profile requirements, recruiting strategy, interview management & status updates Mentor 1-2 team members to drive the overall recruitment at InMobi Become knowledgeable of both mobile and ad network markets, serve as advisor to hiring mangers on candidate & competitive industry movement Maintain accurate ATS, produce weekly metrics, analytics, dashboard, reporting highlighting wins and concerns Breathe teamwork and expand beyond sole recruiting into the larger Talent Acquisition team to support scheduling, travel & logistics, employer branding and new hire on-boarding Who You Are Experienced: You have a minimum of 6+ years recruiting experience hiring mid-level / leadership roles in business teams / sales / marketing / product / account management Take ownership individually and as a team member, providing direction and mentoring to others Possess Sales DNA: You enjoy selling and know how to pitch an opportunity- You aren t shy to pick up the phone- You ask candidates and hiring managers the right questions- You have relentless follow-up skills, you can pre-close and overcome competitive interview activity- You may have held commission based roles yourself and always work with a sense of urgency- Strong business acumen, and an understanding of various talent communities across India Work with Integrity: You do what you say you will do- You are expert at keeping action items organized, sending follow-up material, delivering feedback and returning phone calls in a timely manner- You know how to make all people feel valued and important- Drive & Initiative: You enjoy working independently and are comfortable taking control- You are excited by solving problems and are resourceful- You think out of the box and embrace self-education- Savvy Communicator: You know how to communicate effectively both verbal and written- Emphatically important is your emotional intelligence and holding communication that is audience-appropriate-

The Market Segment Head for IMEA - Auto Electronics position is a senior leadership role responsible for overseeing and driving the strategic direction, sales growth, and operational success of the Auto Electronics market segment across the IMEA (India, Middle East, and Africa) region- This is a crucial position for companies operating in the automotive electronics industry, as it focuses on both the strategic and tactical aspects of business development, customer relationship management, and internal collaboration- What you ll do Develops and executes global / regional account strategy- Identifies and represents all business opportunities in line with SBU strategy- Drives and rolls-out customer/approvals and pushes upstream solution selling- Defines account-specific pricing ambitions and runs global / regional negotiations- Develops and maintains strong executive and cross-functional relationships at HQ and key locations across region- Establishes & shares market and customer intelligence with regional & Global stakeholders- Coaches & mentors (on the job coaching, shadowing team in important sales meetings, negotiations, develops team structure) Auto Electronics team to execute account strategy- Collaborates with Global Strategy Manager, Global BDMs and Global KAMs for implementing roll-out strategy related to Auto Electronics segment- Accountable for meeting specific performance metrics such as Key Performance (KP) targets, Technical Performance (TP) objectives, Operational Sales Goals (OSG), and Profit Contribution (PC)- What makes you a good fit A minimum of 10 years in the automotive electronics industry or a related field- Experience should include leadership roles in account management, business development, and strategic sales- Bachelors in engineering (BE), likely in a technical field related to electronics or automotive- An MBA is also required, indicating a strong foundation in business strategy, management, and leadership- The ability to lead, negotiate, and collaborate with cross-functional teams at various levels is essential for success in this role- The position demands a high degree of stakeholder management, requiring someone who can navigate complex relationships, both internally and externally- Some perks of joining Henkel Diverse national and international growth opportunities Globally wellbeing standards with health and preventive care programs Gender-neutral parental leave for a minimum of 8 weeks Employee Share Plan with voluntary investment and Henkel matching shares Best-in-class Group Medical Insurance policy covering employee, spouse and up to 2 children Competitive accident and term life policies for up to 3 times annual gross salary Progressive OPD policy of INR 30,000 for employee, spouse and up to 2 children

As a Brand Specialist, you will focus on delivering 5 core focus areas for the brand: Selection, demand generation, catalogue quality, business advice and availability- The person who joins the leadership team in this position must share our passion and commitment for serving our customersThis ideal candidate should have experience in forging and building brand relationshipsSome understanding of planning product cycles and selling online is preferredThe right candidate will be flexible, action and results oriented, self-starting and have strong analytical skillsHe or she must have a proven track record in taking ownership, driving results and moving with speed to implement ideas in a fast-paced environmentHe should be entrepreneurial with the confidence to make independent, data-driven decisionsThe candidate must demonstrate the ability to succeed at: planning and forecasting, and driving an online businessThe candidate must be an effective communicator in working with some of Amazon s most important partners and vendors, as well as with internal colleagues and groups- Responsibilities Building selection: Identify selection gapsTrack brand s offline catalogue to ensure all relevant selection is present on Amazon- Demand generation: Responsible for demand generationThis includes working with other members on the category management team to create a marketing calendar based on vendors objectives Business Advice: Support participation of brand in Amazon programs Availability: Ensuring continuous availability of products Catalogue Quality on Amazon: Ensuring the best input from brand is updated for customer interface on Amazon Detail Pages through perfect Images, Product descriptions, etc 3+ years of account management, project or program management or buying experience 2+ years of market research analyst, product manager, or equivalent experience 2+ years of doing one of several roles: quantitative/financial analysis, retail buying, retail planning & allocation, product/project management, pricing, marketing or e-commerce experience Bachelors degree Experience driving internal cross-team collaboration 3+ years of doing one of several roles: management consulting, investment banking analyst/associate, or brand manager role at leading consumer packaged goods company experience Experience in financial analysis, retail buying, retail planning & allocation, product/project management, marketing, business development, consulting, negotiation or supply chain

We are seeking a dynamic Techno-Commercial Coordinator to manage end-to-end business processes, including business development, key account management, and operations, ensuring seamless delivery of products and services- The ideal candidate will excel in identifying and driving sales opportunities, building and maintaining customer relationships, and managing operational processes for successful project delivery- Responsibilities : Generate business opportunities by engaging with new and existing customers- Conduct negotiations with mid- to senior-level executives- Collaborate with structural engineers, designers, builders, contractors, and project managers- Build and maintain long-term customer relationships- Oversee the implementation of concrete mix designs for products and additives- Coordinate operational processes from order placement to delivery- Ensure effective communication with stakeholders for smooth execution of projects- Travel across India to meet clients, monitor projects, and ensure client satisfaction- Qualifications : 2 to 5 years of relevant experience in sales, business development, or operations- Strong communication and negotiation skills- Ability to understand customer requirements and articulate product value effectively- Proficient in managing accounts and operational processes- Pre-requisites : Flexibility to travel extensively across India- Strong commitment to long-term organizational growth- Valid driving license and own a two-wheeler for local city travel- Compensation and Benefits : City petrol expenses will be reimbursed as per company policy- Key Skills : Business Development Negotiation Skills Client Satisfaction Consultative Sales Approach Stakeholder Collaboration Customer Relationship Management Key Account Management

Amazon is looking for a seasoned business development manager who can build a scalable program to help accelerate the growth of SMB sellers on Amazon & adopt Amazon Advertising solutions to drive the brands growth- Owning account management work stream to drive advertiser success via Ad campaign strategies, execution using a bouquet of Amazon Ads products- Building scaled-initiatives using a multi-channel approach[Examples: Automated Ad campaign recommendation tools, partnerships with other seller facing Amazon teams etc]- Determining the long-term strategy for growth and driving end-to-end execution- Combining insights from large data with first hand insights to define need based segments Leveraging partner teams to drive account management excellence and unlock incremental value- Periodically monitoring and reviewing performance and taking corrective actions- About the team Advertising is a strategic bet for Amazon and is one of the fastest growing business units within Amazon IndiaThis role is a part of Growth Customer Sales [GCS} team that works with lakhs of SMB sellers on Amazon-in to build their brand presence using Amazon Ads4+ years of B2B sales experience 7+ years of selling cost-per-click advertising (search engine marketing) experience Experience building customer relationships MBA Experience building, executing and scaling cross-functional programs or advertising campaigns from concept to completion Experience using data and metrics to measure impact and determine improvements

Senior Manager Sales (B2B - International Sales Experience & Google ads ) Designation : Senior Manager Key Requirements: Qualification : Any Degree Eligibility: At least 2 years of experience as a Sr Manager/ 1 year as a Associate director / 1 year as a Director. Google ads + b2b sales experience is must Experience leading, inspiring and motivating others to meet goals and metrics. Excellent communication & interpersonal skills Strong analytical and decision-making abilities Demonstrated ability to train and develop new and existing support agents Package: As per market standards Work from office Location: Hyderabad Shift : Night Shift (Fixed Sat & Sun Off) Two-way cab facility Notice Period : 60days Acceptable Hr Balasri - 9030179503 (Share resume to WhatsApp ) Thanks & Regards,

Max Life Insurance Company Limited is looking for Agency Development Manager to join our dynamic team and embark on a rewarding career journey The Agency Development Manager is responsible for fostering and maintaining relationships with partner agencies and driving their growth and success The role involves working closely with agency partners, providing strategic guidance, support, and resources to help them achieve their business objectives The Agency Development Manager also collaborates with internal teams to develop and execute effective strategies for partner engagement and development Responsibilities Partner Relationship ManagementEstablish and maintain strong relationships with partner agencies, acting as their main point of contact Understand partners' goals, challenges, and needs to provide appropriate support and guidance Conduct regular meetings, check-ins, and performance reviews with partners to assess their progress and address any concerns Business DevelopmentIdentify growth opportunities within partner agencies and develop strategies to maximize their potential Collaborate with partners to create joint business plans, set targets, and track progress Support partners in generating new business, acquiring clients, and expanding their customer base Training and EnablementAssess partners' skills and knowledge gaps and provide training and development opportunities Conduct workshops, webinars, and training sessions to enhance partners' understanding of products, services, and industry trends Share best practices, resources, and tools to enable partners to effectively promote and sell products/services Performance Monitoring and AnalysisMonitor partner performance against key metrics and goals Analyze data and generate reports to assess partner performance and identify areas for improvement Provide insights and recommendations based on data analysis to drive partner growth and optimize performance Cross-Functional CollaborationCollaborate with internal teams, such as Sales, Marketing, and Product Development, to align strategies and support partner initiatives Coordinate with the Marketing team to develop co-marketing initiatives, campaigns, and materials for partner agencies Work with the Sales team to create joint sales opportunities and support partner-led sales activities RequirementsBachelor's degree in Business, Marketing, or a related field (or equivalent work experience) Proven experience in partner management, business development, or account management Strong understanding of the agency landscape and the ability to navigate agency dynamics Excellent interpersonal and communication skills to build and maintain effective relationships Analytical mindset with the ability to interpret data, generate insights, and make data-driven decisions Demonstrated ability to think strategically, identify opportunities, and develop actionable plans Self-motivated, proactive, and able to work independently as well as in a team Proficiency in using CRM systems, project management tools, and other relevant software Willingness to travel as needed to meet with partners and attend industry events Please note that this job description is a general outline and may vary depending on the specific requirements and expectations of the hiring organization

Job Title: Collection Officer Company Name: Kinara Capital Job Description: As a Collection Officer at Kinara Capital, you will be responsible for managing accounts receivables and ensuring timely collection of dues from clients. You will engage with customers to resolve outstanding payments, negotiate repayment plans, and maintain positive relationships to facilitate smooth transactions. The role involves identifying and addressing potential risks associated with collections and collaborating with other teams to improve collection processes. You will also be responsible for maintaining accurate records of all interactions and transactions, as well as preparing reports on collection status and trends. Key Responsibilities: - Contact clients to follow up on overdue payments, negotiate repayment schedules, and resolve billing discrepancies. - Maintain a proactive approach in collections, ensuring customer compliance with payment terms. - Document all communications with clients, including agreements made regarding payments and any disputes arising. - Analyze customer accounts to identify potential risks and recommend appropriate action. - Collaborate with the finance and sales teams to address issues impacting collections and develop strategies for improvement. - Prepare regular reports on collection activities and outstanding accounts for management review. - Stay updated on industry trends and regulations that may affect collections processes. Skills Required: - Strong communication and interpersonal skills to effectively engage with clients. - Proficient negotiation and conflict resolution skills. - Detail-oriented with strong organizational abilities. - Problem-solving skills to address and resolve payment issues. - Ability to work independently and as part of a team. - Basic knowledge of finance and accounting principles. - Strong analytical skills to assess customer accounts and collections trends. Tools Required: - Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). - Experience with accounting or collections software. - Familiarity with CRM systems for tracking customer interactions. - Basic knowledge of data analysis tools for reporting purposes. - Ability to utilize digital communication tools for outreach and follow-up. If you are detail-oriented, have excellent communication skills, and are passionate about helping clients maintain their financial responsibilities, we invite you to apply for the Collection Officer position at Kinara Capital.

Jul 21, 2025 Location: Bengaluru Designation: Consultant Entity: Deloitte South Asia LLP Your potential, unleashed India s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organizations shaping the future of the region, and indeed, the world beyond. At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters. The team DCM is about much more than just the numbers. It s about attesting to accomplishments and challenges and helping to assure strong foundations for future aspirations. Deloitte exemplifies what, how, and why of change so you re always ready to act ahead. Learn More about DCM . Your work profile. As a Consultant in our DCM:AMC Team you ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: - Desired qualifications: As an Account Planner at Deloitte Digital, you will be the voice of the TG as you represent them throughout the creative process.More specifically, you ll get to:Utilize your strategic, critical thinking and researching skills to tune-in the voices of the consumers and prospective buyers/usersUnlock important consumer insights by performing market analysis and competitive researchFind what motivates consumers to first try a product or service and what triggers them to eventually use itDrive the overall strategic direction of creative campaigns and pitchesEnsure that the creative team s work is focused strategically and is within brand guidelinesServe as a vital bridge between the Account Management and Creative teams, helping align vision, messaging, and executions. Location and way of working. Base location: Bengaluru This profile involves does not required travelling to client locations OR this profile does not involve extensive travel for work. Hybrid is our default way of working. Each domain has customized the hybrid approach to their unique needs. Your role as a consultant. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society. In addition to living our purpose, Senior Executive across our organization must strive to be: Inspiring - Leading with integrity to build inclusion and motivation. Committed to creating purpose - Creating a sense of vision and purpose. Agile - Achieving high-quality results through collaboration and Team unity. Skilled at building diverse capability - Developing diverse capabilities for the future. Persuasive / Influencing - Persuading and influencing stakeholders. Collaborating - Partnering to build new solutions. Delivering value - Showing commercial acumen Committed to expanding business - Leveraging new business opportunities. Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization. Effective communication Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities. Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for the success of engagement(s) Managing change - Responding to changing environment with resilience Managing Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precision Strategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problems. Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte. Empathetic leadership and inclusivity - creating a safe and thriving environment where everyones valued for who they are, use empathy to understand others to adapt our behaviors and attitudes to become more inclusive. How you ll grow Connect for impact. Our exceptional team of professionals across the globe are solving some of the world s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report . Empower to lead. You can be a leader irrespective of your career level. Our colleagues are characterized by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership. Inclusion for all At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude, and potential each and every one of us brings to the table to make an impact that matters. Drive your career. At Deloitte, you are encouraged to take ownership of your career. We recognize there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte. Everyone s welcome entrust your happiness to us. Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here s a glimpse of things that are in store for you. Interview tips We want job seekers exploring opportunities at Deloitte to feel prepared, confident, and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organization and the business area you re applying to. Check out recruiting tips from Deloitte professionals.

If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply. Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to immediately. Role: Service Desk Technician. Experience: 1+ Years. Location: Bangalore. About MarketStar: In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation. Our exceptional team is the cornerstone of MarketStars accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success. We are excited to have you apply to join our MarketStar team and can t wait to discuss how we can help you find growth! Job Description: MarketStar is seeking a highly motivated and customer-focused Service Desk Technician Level 1 to join our TechServices team. This role is critical in delivering exceptional technical support to our employees and clients across our global offices. The ideal candidate will demonstrate a passion for technology, a commitment to continuous learning, and above all, a dedication to providing outstanding customer service in every interaction. Key Responsibilities: Serve as the first point of contact for end-users seeking technical assistance via phone, email, or in person. Provide prompt, courteous, and effective support for hardware, software, and network-related issues. Accurately log, track, and manage incidents and service requests using the TechServices ticketing system. Troubleshoot and resolve issues related to Windows, Mac, and Chrome operating systems, Microsoft Office Suite, and basic networking. Perform hardware diagnostics, repairs, and upgrades, including imaging and deploying new devices. Assist with user account management, including password resets and Active Directory updates. Maintain and track IT inventory, ensuring accurate asset management. Support onboarding and offboarding processes by preparing and recovering computer equipment. Escalate unresolved issues to appropriate IT and other support team members while maintaining ownership of the user experience. Contribute to documentation of support procedures and knowledge base articles. Perform other duties as assigned by TechServices leadership. Qualifications & Skills: Currently pursuing or holding IT certifications such as CompTIA A+, Network+, or Security+ (preferred). Foundational knowledge of Windows, Mac, Chrome OS, Microsoft Office 365, and basic networking concepts (TCP/IP, LAN/WAN, wireless). Familiarity with Active Directory, file servers, and backup solutions is a plus. Strong analytical and problem-solving skills with a keen attention to detail. Excellent verbal and written communication skills, including technical documentation. Demonstrated ability to deliver high-quality customer service with professionalism and empathy. Self-starter with the ability to manage time effectively and follow through on tasks. Ability to work independently and collaboratively in a fast-paced environment. Must Have Skills: Excellent written and verbal communication skills Strong troubleshooting knowledge of Windows & Mac OS, Microsoft office suite, Browsers, VPNs, network, printers and other peripherals. Experience on any of the ITSM and ITAM tools to manage tickets and inventory Strong analytical and problem solving skills Ability to work independently, prioritize tasks, and handle multiple assignments in a dynamic environment. Open for rotational shifts (24/7) Why Join the TechServices The team believes that exceptional customer service is the cornerstone of effective IT support. We are committed to fostering a culture of empathy, responsiveness, and continuous improvement. If you are passionate about helping others and eager to grow your IT career, we invite you to apply and become part of our dynamic team. What s in it for you Constant Learning and an entrepreneurial growth mindset. Employee-centric benefits plan including but not limited to Comprehensive Health Insurance, generous Leave Policy, Covid Support, Vaccination drives, Well-being sessions, real-time grievance redressal, and work flexibility. Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may change over time to accommodate business needs.

At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity . FourKites is looking for an empathetic and experienced Customer Success Manager to join our team! You will provide the best customer experience by building and nurturing consultative relationships with strategic customers in order to achieve high retention rates and maximize value realization. You will have a strong partnership with internal teams as you help your customers meet their business objectives. As the owner of the day-to-day management of your customers, you will become their go-to expert in all things FourKites. From training your customers on the FourKites platform, to creating actionable goals for ways that they can optimize their supply chain, you are responsible for enabling customers who are delighted in their utilization and adoption of our product. What you ll be doing: Own overall relationship with assigned customers by increasing adoption, driving usage, identifying risk and ensuring retention and satisfaction Establish a trusted, strategic advisor relationship with each assigned customer and drive continued value of our products and services Develop, prepare, and nurture customers for advocacy Work with customers to establish critical goals or other key performance indicators, understand their criteria for success and aid them to achieve their goals Facilitate quarterly Executive Business Reviews to review goals, progress and opportunities, while asking insightful questions and listening closely to learn the customer s perspective and vision Support Sales in identifying and/or developing upsell and cross-sell opportunities to expand the FourKites footprint Manage account escalations and advocate customer needs/issues cross-departmentally Occasional travel requested for internal team meetings or customer visits About the team: Our innovative Customer Success Managers are integral to our Operations team and overall customer-centric culture. With their creative problem-solving skills, they have created raving fans of FourKites with all of our customers. From implementing round-table events, to advocating directly with the FourKites Leadership team, our Customer Success Managers are the driving force behind our customer s satisfaction and retention. FourKites is the largest predictive supply chain visibility platform, delivering real-time visibility and predictive analytics for the broadest network of Global 1000 companies and third-party logistics firms. Using a proprietary algorithm to calculate shipment arrival times, FourKites enables customers to lower operating costs, improve on-time performance and strengthen end- customer relationships. With a network of more than four million GPS/ELD devices, FourKites covers all modes, including truckload, LTL, ocean, rail, intermodal, last mile and parcel. The platform is optimized for mobile and equipped with market-leading end-to-end security. Who you are: At least 3 years of experience working with enterprise customers in a Customer Success or Account Management type role at a SaaS company Organizational, analytical and problem-solving skills with a strong drive for efficiency, quality and operational excellence Supply Chain industry experience preferred Experience growing customer adoption and preventing customer churn Exceptional communication skills and emotional intelligence Strong ability to multitask and prioritize Demonstrated ability/flexibility to work cross-functionally in a fast-growing company where fast-paced change is the norm. Note: Role would require to work in Night Shift Who we are: FourKites is the #1 supply chain visibility platform in the world, extending visibility beyond transportation into yards, warehouses, stores and beyond. Tracking more than 2.5 million shipments daily across road, rail, ocean, air, parcel and courier, and reaching over 185 countries, FourKites combines real-time data and powerful machine learning to help companies digitize their end-to-end supply chains. More than 1,000 of the world s most recognized brands including 9 of the top-10 CPG and 18 of the top-20 food and beverage companies trust FourKites to transform their business and create more agile, efficient and sustainable supply chains. FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to standard holidays, and a hybrid, flexible approach to work. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. And were always listening for new ways to support everyone in and out of the office. Benefits Medical benefits start on first day of employment 36 PTO days( Sick, Casual and Earned) , 5 recharge days, 2 volunteer days Home Office setups and Technology reimbursement Lifestyle & Family benefits Annual Swags/ Festive Swags Ongoing learning & development opportunities ( Professional development program, Toast Master club etc.) .

Simplotel is seeking a passionate and experienced Digital Marketing Lead to join our team at our Bangalore headquarters. As a Digital Marketing Lead, you will drive strategic digital marketing initiatives for multiple hotel clients, ensuring high-quality delivery, measurable results, and a strong return on investment (ROI). You will be responsible for conducting in-depth keyword research, optimising web content, and analysing data to enhance organic search rankings and drive targeted traffic, ultimately maximising ROI from SEO campaigns. This role combines hands-on execution with leadership responsibilities, collaborating with internal teams and clients to achieve marketing goals. Responsibilities: Mentor and guide 2-5 team members on digital marketing best practices, fostering a culture of continuous learning and innovation. Set team and individual goals and achieve them. Serve as the point of contact for customer escalations for digital marketing, understanding their requirements and creating strategies to benefit them. Ensure our customers are getting a good ROI on their digital marketing investments and that they are aware of the ROI. Manage digital marketing initiatives for customers - SEO, Google Ads, display ads, and social media advertising. Identify SEO trends, gain insights into target customers preferences, and maximise ROI from SEO campaigns. Oversee the implementation of digital campaigns, coordinating with internal teams to execute plans effectively. Continuously analyse campaign performance, leveraging analytics tools to track success and optimise strategies for better outcomes. Create detailed reports on campaign effectiveness, conducting periodic reviews with clients to highlight achievements and suggest areas for improvement. Skills Required: A graduate degree in Engineering or Business is essential; an MBA is a plus. 4 6 years of experience in Digital Marketing, with a proven track record of account management, SEO, Google Ads, and paid media campaigns Ability to build reporting based on web behaviour and key SEO metrics Prior experience in leading or mentoring a team required Expertise in researching and selecting high-performing keywords, optimising ad campaigns, and leveraging data to inform strategies Proficiency with tools like Google Analytics, Semrush, Google Ads tools, and Microsoft Excel Exceptional analytical and problem-solving skills, with the ability to translate data into actionable insights Strong communication and presentation skills, capable of influencing internal and external stakeholders

Date Posted: 2025-06-03 Country: India Location: Wester Region - 9th Floor, Magnus Tower, Mindspace, Link Road, Malad (West), MUMBAI-400064, India Job Description Retain & Add major customers in Otis fold and handle Key Volume customers of region. Drive Share of Wallet Tracking in terms of both volume and value for Key Accounts Initiate Customer Relationship Management (CRM) activities for the Key accounts. Initiate customer events and drive innovative customer contact programmes. Work closely with Zonal sales teams and drive bookings from major accounts. Monitor the Zonal account management performance and extend active support attending customer meetings based on requirement. Partner with all stake holders in the organization in achieving the goals. Share new product propositions/applications with regional teams for better market penetration. Identify techniques and manage product benchmarking in Key Accounts with respect to competition. Quotation submission to all the enquiries and compete vigorously in the market for winning the order. Payment collection from the Key Account Volume customer as per the terms agreed and good asset management in place To remain proactive to customers / employee needs and develop, maintain good business relationship with customers. Make joint site visits along with construction head to meet the customer as well as assess the site condition during the sales process. Tracking of all customer complaints (written / telephonic) addressed to MD, GM and Area Manager and responding to them within the stipulated time. Present the customer complaint status to Regional Head Ensure that Weekly / Monthly reporting is forwarded to reporting manager. Conduct SIP meetings at office and ensure that construction and sales resolution of the complaint, obtain feedback from the customers. On resolution of the complaint, obtain feedback from the customers. Key Skills Team handling skills Influencing Skills Understanding the industry Dynamics Data Management & Analysis Selling experience (Market Pulse) Communication skills Education & Experience required BE and MBA with 8-10 years in Elevator industry Excellent Communication & Interpersonal skills Assertive, Proactive, Result orientated and Self-starter Ability / Confidence to handle high profile Key Customers Today, our focus more than ever is on people. As a global, people-powered company, we put people passengers, customers, and colleagues at the center of everything we do . We are guided by our values that we call our Three Absolutes prioritizing Safety, Ethics, Quality in all that we do . If you would like to learn more about environmental, social and governance (ESG) at Otis click here . .

KPMG in India, a professional services firm, is the Indian member firm affiliated with KPMG International and was established in September 1993. Our professionals leverage the global network of firms, providing detailed knowledge of local laws, regulations, markets, and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, and Vadodara. KPMG in India offers services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focused, and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment KPMG Advisory professionals provide advice and assistance to enable companies, intermediaries, and public sector bodies to mitigate risk, improve performance, and create value. KPMG firms provide a wide range of Risk Advisory and Financial Advisory Services that can help clients respond to immediate needs as well as put in place the strategies for the longer term. Projects in IT Advisory focus on the assessment and/or evaluation of IT systems and the mitigation of IT-related business risks. They are either IS audit, SOX reviews, Internal audit engagements, IT infrastructure review and/or risk advisory including but not limited to IT audit supports in nature. Qualifications: Bachelor s degree in engineering, Computer Science, Information Systems, or a related field with 5-10 years rich working experience and strong understanding of SAP S/4HANA GRC (Governance, Risk, and Compliance) Access Control and Security module for overseeing the implementation, configuration, and management of SAP GRC Access Control and Security solutions within the SAP S/4HANA environment.Ensure the organizations access control and security processes align with regulatory requirements and industry best practices.SAP S/4HANA GRC Access Control: In-depth knowledge and hands-on experience with SAP GRC Access Control module, including role management, user provisioning, access request management, and access risk analysis.Segregation of Duties (SoD): Expertise in SoD concepts, methodologies, and tools. Ability to design and implement SoD rules and controls within SAP GRC Access Control.Regulatory Compliance: Understanding of regulatory requirements and standards, such as GDPR, SOX, and industry-specific regulations. Knowledge of controls and processes to ensure compliance with these requirements.Security Administration: Proficiency in SAP S/4HANA Fiori security administration activities, including user account management, role management, and access provisioning KPMG India has a policy of providing equal opportunity for all applicants and employees regardless of their colour, caste, religion, age, sex/gender, national origin, citizenship, sexual orientation, gender identity or expression, disability, or other legally protected status. KPMG India values diversity and we request you to submit the details below to support us in our endeavour for diversity. Providing the below information is voluntary and refusal to submit such information will not be prejudicial to you. Solution Design: Collaborate with stakeholders to understand business requirements and design SAP GRC Access Control and Security solutions that meet regulatory compliance and risk management objectives.Access Control Implementation: Implement and configure SAP GRC Access Control module, including role management, user provisioning, access request management, and access risk analysis.Segregation of Duties (SoD) Management: Design and implement SoD rules and controls within SAP GRC Access Control. Perform SoD analysis to identify and remediate conflicts in user access and ensure compliance with regulatory requirements.Security Administration: Proficiency in SAP ECC, SAP GRC, S/4HANA Fiori security administration activities, including user account management, role management, and access provisioningRisk Assessment and Mitigation: Perform risk assessments to identify potential security risks and vulnerabilities within the SAP landscape. Develop and implement mitigation strategies to address identified risks.Compliance and Audit Support: Ensure compliance with relevant regulations, such as GDPR, SOX, and industry-specific requirements. Support internal and external audits by providing necessary documentation and evidence of compliance.

PLATFORM SOLUTIONS In Platform Solutions (PS), we power clients with innovative and customer-centered financial products. We bring the best qualities of a technology player and combine that with the best attributes of a large bank. PS is comprised of four main businesses, underpinned by engineering, operations and risk management: Transaction Banking, a cash management and payments platform for clients building a corporate treasury system Enterprise Partnerships, consumer financial products that companies embed directly within their ecosystems to better serve their end customers. Merchant Point-of-Sale Lending, a platform that provides custom credit financing for home improvement merchants to offer directly to their customers ETF Accelerator, a platform for clients to launch, list and manage exchange-traded funds Join us on our journey to deliver financial products and platforms that prioritize the customer and developer experience. YOUR IMPACT We are seeking to recruit an individual into the servicing function. The group provides support for the full Transaction Banking product offerings including Deposits, Escrow, Virtual Integrated Accounts, and Global Payments capabilities. The candidate will have prior experience managing Servicing teams supporting Transaction Banking Payment Services or FX Transaction Flows with a strong focus on delivering service excellence coupled with risk management within a new evolving team. The ideal candidate will be integral to delivering for our clients every day while also partnering with Product, Digital, Sales, and Engineering to build out the next generation capabilities in Transaction Banking. Key client-facing responsibilities will include managing strategic client relationships, exceptions resolution, handling of escalated client inquiries and most importantly ensuring an exceptional client experience while growing a highly motivated team. Transaction Banking Operations is focused on scaling the recently launched Transaction Banking businesses and supporting the constantly evolving suite of innovative Transaction Banking Services we are offering clients, whilst adapting to the rapidly changing payment landscape. Our organisation is the first line of defence for control and governance to protect both clients and the firm s financial assets; and to provide a differentiated, best- in-class client service. Transaction Banking Operations is a growing sub-division, with regional presence in Tokyo, Singapore, Bengaluru, London, New York, and Dallas. All our offices work closely together as a single global team in support of our Transaction Banking business. As this business expands we will look to increase our global footprint from both a team size and location perspective. We manage a wide range of complex processes, with members developing skills and competencies around service (client on-boarding, first line client support), cash management (including: payment controls, bank account management, virtual account management, cash concentration, payment formatting /settlement, reconciliation and claims), transaction support (FX Payment, Escrow, Money Market and Term Deposits), regulatory requirements, industry trends and change management. JOB SUMMARY AND RESPONSBILITIES Manage the Client Service experience as part of the Global Transaction Banking Operations team, delivering client service excellence as we build, launch, deliver and evolve a suite of new Transaction Banking products for our Corporate Clients. Be service, control and solution orientated as we roll out a significant program of new and enhanced functionality in support of our offering. Support our new Service functions globally and help establish, develop, monitor and manage the service architecture that allows us to deliver this growing suite of Transaction Banking Services. Understand and support the FX Payment Flows and liquidity sourcing that are a key component in delivering our Global Payment offering to our clients. Develop and implement best practice to enable efficient movement of International Payments and the flows, payment schemes and the processes surrounding them. Work with internal teams, strategic partners and clients to manage a range of queries related to payments, accounts, account management, client on-boarding, client issue resolution, payment repairs, firm/customer funding flows and FX unwinds. SKILLS AND EXPERIENCE WE ARE LOOKING FOR: BASIC QUALIFICATIONS Bachelor s degree with 4-8 years of professional and relevant experience Experience in the servicing function in Transaction Banking, Payment Processing or FX Middle Office Strong Interpersonal skills and collaboration skills Proficient with key principles of client support and risk management Good understanding of either the FX business including FX Payments or of International Payment Servicing or Transaction Banking Account Management Experience in delivering client service excellence Analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail Excellent communication skills (written and verbal) PREFERRED QUALIFICATION Ability to effectively work with Global Stakeholders Candidate must be proactive, enthusiastic and team oriented Ability to remain composed while managing competing priorities Ability to prioritize and make decisions in a fast-paced environment Accuracy and attention to detail Strong written and verbal communication skills Adapt to new changes and new challenges Strong analytical skills Goldman Sachs is an equal employment/affirmative action employer.

So, what s the role all about We are seeking an experienced technicial Product Manager to join the core Platform team at NICE CXone. The Product Manager is responsible for the planning and execution of the current and future roadmap for core voice media handling in CXone ACD. Your ability to be a master in this role will build on your knowledge of CTI, SIP, Session Border Controllers, integration of text to speech and speech recognition solutions, RTP, SRTP, SIPRec, and streaming RTP over HTTPS overlayed with experience in scalable, highly reliable, and highly available cloud solutions. This position includes: Ideation, Analysis, Planning, Development, Launch and Adaptation. The position will required a close, collaborative relationship with engineering, sales, operations, marketing and support to ensure sales, performance, reliability, customer satisfaction goals are met while aligning with the company s overall strategy and goals. How will you make an impact Product Strategy: Develop and implement product strategies that align with the companys vision and market demands and drive tactical delivery of short-term items. Market Analysis: Conduct thorough market research and competitive analysis to identify opportunities and threats. Product Development: Collaborate with cross-functional teams, including engineering, User Experience, and marketing to drive product development from ideation to launch. Expect to work directly with Developers in the USA and India. Customer Focus: Gather and prioritize customer feedback to ensure product features meet customer needs and enhance user experience. You will be expected to work directly with account management teams to help answer questions and direct concerns to relevant teams. Roadmap Management: Create and maintain a detailed product roadmap, ensuring timely delivery of product milestones. This includes creating JIRA artifacts, tracking, these and escalating any potential issues as they arrive with recommendations on resolution. Performance Metrics: Define and track key performance indicators (KPIs) to measure product success and inform decision-making. Stakeholder Management: Effectively communicate product vision, strategy, and progress on short and long term requirements to internal and external stakeholders. Have you got what it takes 7+ years as a Product Manager working in a SaaS environment following Agile software delivery and SDLC processes are required. Current or previous experience working with telephony infrastructure like SIP, CTI, Session Border Controllers Current or previous work experience with cloud-based solutions that demand high scalability and high reliability Experience and/or knowledges of the CCAAS space, either as a development, integrator, vendor, or even user Demonstrated ability to be a self-starter, work independently with a heightened sense of urgency and make data-driven decisions. Demonstrate how your skills can utilize and be amplied by AI tools and technology Demonstrated ability to understand and translate non-technical feature descriptions into structured use cases, requirements, and specifications for technical audiences. Ability to personally interact with customers, prospects, sales, executive management, and technical engineering resources, adjusting communications to the situation and successfully understanding and communicating product capabilities and priorities to each audience. Excellent oral and written communication skills in English including vocabulary, spelling, composition, and grammar. Ability to read, understand, interpret and convey technical information to both technical and executive audiences Ability to develop positive, healthy, honest and authentic working relationships, where you employ active listening, and are still able to challenge and question concepts and proposals Ability to influence cross-functional teams without formal authority. Bachelor s degree or equivalent experience in business, Marketing, Engineering, or a related field; MBA desirable but not required Requisition ID: 7979 Reporting into: Director, Product Management Role Type: Individual Contributor About NiCE

Before you apply to a job, select your language preference from the options available at the top right of this page. Job Description: Summary: Collections Specialists will be responsible for managing Accounts receivables, resolving customer billing problems, controlling unapplied cash items by means of reconciliation and ensuring that disputed items are reviewed and necessary action taken to resolve accordingly. In carrying out these duties this individual will draw on his/her previous AR Billing experience. The specialist must comply with the established UPS policies and procedures. Job duties and responsibilities: Identifies and resolves basic and routine issues impacting payment Overcomes customer objections concerning payments and assists them in understanding their account terms Utilizes payment options and negotiates payment arrangements Follows prescribed escalation procedures Provides thorough, efficient, and accurate updates to customer and other stakeholder information using various software programs including UPS proprietary programs Submits recommendations to write-off account balances Monitors and maintains assigned queue of customer accounts Keeping and improving customer relations Prepare publish reports to senior management as required Carry out exceptional coordination with various departments to ensure great customer experience Knowledge and Skills: Strong verbal and written communication skills, with the ability to effectively and professionally present information and respond to questions Excellent analytical and problem resolution skills Desire to work in a position requiring extensive phone and email communication Ability to work in a highly measured, fast-paced, production environment Working knowledge of MS Office and databases Bachelor s degree Prior inbound/outbound calling experience - preferred Accounts Receivable, Collections Billing knowledge - REQUIRED . Comfortable to work in any shift timings as per process requirements

Company: Mercer Description: Marsh is seeking candidates for the following position based in the Mumbai office: Specialist- Account Management What can you expect Preparation, and finalization of accounts, HMRC returns, NAIC returns, BMA statutory filing for Provide inputs to the Manager for specific training needs Maintain accounts and records of Captive clients including general ledger. Accounting records to be updated in GCMS. Payment processing Client Website uploads Assist in preparing GAAP accounts and notes to client and audit deadlines. Assist in preparing audit requirements. Assist in preparing and file Statutory Financial Return in compliance with US regulations. We will count on you to Take end to end responsibility of delivery of the clients assigned. Take accountability of moving all the legacy accounts in the new Captives Accounting platform (GCMS) Take on additional clients within the existing bandwidth. What you need to have Chartered Accountant or relevant Accounting degree 0 -6 months of experience in finalization of accounts Sound knowledge of accounting principles and practices Prior experience in working in Captives Accounting - preferred. What makes you stand out Diploma in IFRS Prior working experience in Insurance Sector MARSH Marsh, a business of Marsh McLennan (NYSEMMC), is the worlds top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businessesMarsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. MARSH MCLENNAN Marsh McLennan(NYSEMMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businessesMarsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.

Company: Marsh Description: Marsh McLennan Global Services is seeking candidates for the following position based in the Mumbai office. Senior Director - Client Relationship Management (Grade H) Description: We are seeking a highly skilled and experienced Distribution Leader to join our Centre of Excellence team. As a Distribution Leader, you will play a crucial role in driving the growth and success of our organization globally through the COE. Your expertise and leadership will be instrumental in developing and executing strategies to maximize sales, improve account penetration, and enhance customer satisfaction. What can you expect Lead and manage a team of account management professionals serving clients across multiple regions, providing guidance, coaching, and support to drive performance and foster a high-performance culture Support in developing and executing client account planning and strategy including account planning packs Drive ongoing account support activities including reviewing claim trends & service performance to enable periodic client discussions Collaborate closely with Sales and Placement organization to facilitate pre-renewal activities and building reports for the same Drive regional discipline on efficient growth, ensuring close management of acquisition cost and smart use of distribution resources Managing the CoE resources either directly or through a matrixed relationship What is in it for you Discover what's great about working at Marsh and McLennan Companies from the opportunities that our size brings, to our commitment to our communities and understanding the benefits youll receive. We are four businesses with one purposehelping companies meet the challenges of our time. As a global leader in insurance broking and risk management, we are devoted to finding diverse individuals who are committed to the success of our clients and our organization. Joining us will provide a solid foundation for you to accelerate your career in the risk and insurance industry. You will join a team of talented professionals from across the globe, which is dedicated to helping clients manage some of the world's most challenging and complex risks. We can promise you extraordinary challenges, extraordinary colleagues, and the opportunity to make a difference. Our rich history has created a client service culture that we believe is second to none. Our commitments to Diversity and Inclusion, Corporate Social Responsibility, and sustainability demonstrate our commitment to stand for what is right. As a Marsh and McLennan Company colleague, you will also receive additional benefits such as: A competitive salary Employee friendly policies Health care and insurance for you and your dependents Healthy Work life balance A great working environment Flexible benefits packages to suit your needs and lifestyle Future career opportunities across a global organization We will count on you to: Build a high performing Distribution organization globally through hiring, monitoring, coaching, developing and mentoring colleagues Improve regional capability to leverage distribution data; includes systemic work to gather, organize and utilize sales data for KPI, ad hoc analysis Support and develop client account plan working closely with regional and global teams Deliver account packs for client meetings covering service performance, claim trends, insights from markets etc. Work closely with Sales and Placement Organization for delivering pre-renewal activities covering benchmarking, claims position and placement approach. Support regional efforts in both continuous improvement efforts for existing traditional channels, and expansion of new alternative channels/partnerships to diversify and sustain growth momentum Analyze sales data and performance metrics to track progress, identify areas for improvement, and implement corrective actions as necessary Ensure compliance with regulatory requirements and company policies in all distribution activities What you need to have: MBA from a premier business school or equivalent degree in Risk Management/Insurance related field 15+ years of experience working in commercial property & casualty insurance with minimum 3 years leading distribution or similar function Proven experience in leading distribution / account management within the financial services industry, preferably in a insurance firm Prior demonstrated success leading and managing teams in a multicultural environment requiring collaboration across multiple geographies and business groups Well-versed in digital carrier strategy and distribution methodologies aimed at client acquisition and retention Strong analytical background with strategic thinking capabilities, influencing skills, attention to detail and ability to effectuate change Why join our team We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. What makes you stand out Track record of meeting or exceeding sales targets in the insurance industry Familiarity with regulatory requirements and industry standards related to insurance distribution Proven experience in setting up Sales / Distribution teams for Global Organization Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.

Stuvio is a multi-disciplinary design and development firm, which specialises in creating digital products, immersive experiences, UI/UX, Web3.0, Web Applications, Mobile Apps, AR/VR, Mobile Games, Digital Campaigns, Installations and Branding. We are problem solvers dedicated to our craft, focussing on producing high quality work that is creative and memorable to our clients and audiences and yet highly functional. Role & responsibilities We seek a dynamic, results-driven, and resourceful Business Development Manager to spearhead our client acquisition and revenue generation efforts. This role offers a unique opportunity to shape the organizations market presence and build a robust client base from the ground up. The ideal candidate is a passionate, energetic, and street-smart professional with a strong background in business development. The role demands exceptional communication, strategic thinking, relationship-building, and a proven ability to deliver results in a competitive environment. Key Competencies Exceptional Communication: Build strong relationships and effectively convey ideas to clients and teams. Critical Problem-Solving: Tackle challenges with innovative and practical solutions. Strategic Decision-Making: Craft actionable plans and adapt to achieve business goals. Proactive Hustler: Stay driven and resourceful, always ready with a Plan B. Integrity and Excellence: Uphold ethical standards and deliver outstanding results. Proven problem-solving and critical-thinking abilities Qualifications Bachelors degree in Business, Marketing, or a related field (MBA preferred). 3-7 years of experience in business development within digital agencies or SAAS based companies. Proven track record in client acquisition, revenue generation, and key account management. Knowledge of digital products and web experiences (Preferred) Hands-on experience with CRM tools and sales pipelines. Key Responsibilities Strategic Planning: Develop and execute a comprehensive Go-to-Market strategy for the targeted clients across diverse sectors. Revenue Goals: Achieve a revenue target as defined by the company within the first year by building a strong client base from scratch. Client Acquisition: Identify and acquire new clients, presenting tailored solutions aligned with their needs. Relationship Management: Build and maintain strong relationships with key accounts to ensure repeat business and long-term partnerships. Market Research: Conduct market analysis to identify industry trends, opportunities, and potential challenges. Collaboration: Work closely with internal teams to align service offerings with client requirements. Sales Management: Drive end-to-end sales processes, including lead generation, proposal creation, and deal closures. Performance Analysis: Monitor key performance metrics and implement data-driven strategies to enhance outcomes. Networking: Represent the company at industry events, conferences, and networking forums to build visibility and relationships. Brand Advocacy: Act as a brand ambassador, showcasing the company's values of Excellence and Integrity in all engagements. Perks and benefits

Job Overview: We are looking for a client-facing Account Manager with strong experience in C2H hiring for IT roles. This position involves daily client visits , understanding hiring needs, and coordinating with the recruitment team to ensure timely closures. Key Responsibilities: Daily client visits to discuss hiring requirements Maintain strong client relationships Share job openings with the internal recruitment team Coordinate interview scheduling and gather feedback Provide regular updates to clients and management Ensure smooth onboarding and address client concerns Eligibility Criteria: Must have experience in IT Recruitment with C2H hiring Backgrounds in HR Generalist/Executive or US Staffing are not eligible Candidates with career gaps over 3 months will not be considered If the role aligns with your experience and career goals, please reply to this email with your updated resume and availability for a quick call . Feel free to reach out to me for any clarification.