5042 Account Management Jobs - Page 30

Job Description Sanjay Electricals is a reputable organization known for its expertise in trading, stocking, manufacturing, and importing a diverse range of industrial and electrical equipment. As a member of esteemed international associations such as the Bureau of International Recycling, Bureau of Middle East Recyclers, and the Non-Ferrous Metal Association of Mumbai, we are committed to surpassing client expectations by delivering top-notch service, continual enhancement, and cultivating a work environment characterized by integrity, transparency, enthusiasm, and ongoing knowledge enrichment. We prioritize establishing transparent and collaborative relationships with our clients, ensuring mutual decision-making processes and aligned goals. We are currently seeking a dedicated Business Development Executive for a full-time position based in Rewari. The key responsibilities of this role include engaging in new business development initiatives, generating leads, and managing client accounts effectively. The ideal candidate will be tasked with initiating communication with prospective clients, overseeing existing accounts, and devising strategies to attract and retain business partnerships. The qualifications for this role include a strong proficiency in New Business Development and Lead Generation, adeptness in Communication and Account Management, a solid grasp of business principles and strategies, outstanding interpersonal and networking skills, the capability to work autonomously and collaboratively within a team, and preferably previous experience in the electrical or industrial equipment sector. A Bachelor's degree in Business Administration, Marketing, or a related field would be advantageous for this position.,

As a senior member of our team, you will have the opportunity to grow into a leadership role as a region head based on your ability to successfully close deals and manage accounts. With 5 to 8 years of experience in ERP Sales, you will be responsible for selling our software products and IT services to drive revenue. Previous experience in ERP and IT sales is crucial for success in this role. Your primary responsibilities will include developing and maintaining relationships with clients, understanding their needs, and customizing product pitches to meet their specifications. You will be pivotal in negotiating and closing sales to drive business growth. We are looking for a candidate with excellent communication and presentation skills, along with a methodical and results-oriented approach to sales. It is essential to have a willingness to learn about new technologies and possess good interpersonal skills to collaborate effectively within a team. A bachelor's degree in business, marketing, sales, or a related field is preferred, or equivalent work experience. If you are ready to take on this challenging yet rewarding opportunity in the field of ERP Sales and IT services, we encourage you to apply and be a part of our dynamic team.,

As an Assistant Finance Manager at JLL, you will play a crucial role in managing account dynamics within a specific region or country. Your primary responsibilities will include overseeing the facility budget, managing vendor invoices, and collaborating closely with the Finance Manager to ensure financial efficiency. You will be responsible for monitoring monthly bills, ensuring timely reimbursements to subcontractors, and handling quarterly purchase orders. Working alongside finance teams, you will participate in budget forecasting exercises and follow up with cost centers to recover expenses. In addition to financial tasks, you will be tasked with generating reports, analyses, and business cases, all while maintaining a high standard of accuracy and meeting deadlines. Managing vendor contracts, renewals, and compliance with legal requirements will also fall under your purview. As a representative of JLL, you will need to embody the company's commitment to excellence and teamwork. Building strong relationships with various teams and stakeholders to ensure client satisfaction will be a key aspect of your role. You will also oversee the deployment of subcontractors in India and address management queries as needed. To excel in this role, you should possess a degree in commerce and finance, along with a minimum of four years of experience in business finance management. An MBA or a chartered accountant certification would be advantageous. As a leader within the organization, you will be expected to demonstrate influential leadership qualities, fostering collaboration and maintaining strong work ethics across all levels. Your ability to cultivate positive relationships with colleagues, clients, and superiors will be essential to the success of this position. If you are a finance expert with a passion for numbers, a knack for financial management, and a dedication to upholding industry standards, we invite you to apply for this exciting opportunity at JLL. Apply today and be part of a dynamic team focused on delivering excellence in the world of finance and management.,

The company, WNS (Holdings) Limited, is a leading Business Process Management (BPM) company with expertise in combining industry knowledge, technology, and analytics to create innovative solutions for clients across various industries. With a workforce of over 44,000 employees, WNS collaborates with clients in industries such as Travel, Insurance, Banking, Financial Services, Manufacturing, Retail, Shipping, Healthcare, and Utilities to drive digital transformation and operational excellence. In this role, you will be responsible for O2C Collection, with a good understanding of the Order to Cash cycle and experience in customer collection. Knowledge of the GETPAID tool would be beneficial. The key responsibilities include being the first point of contact for client engagement and escalation management, identifying and implementing improvement projects for process efficiencies, and maintaining accurate records of collection activities. As a part of the account management aspect, you will be expected to build and maintain professional relationships with clients, report issues, and ensure effective communication. Customer orientation is crucial, involving understanding client expectations, adhering to SLAs, resolving queries, and responding to customer feedback promptly and effectively. Accountability is a key trait for this role, where you should have clarity about expectations, measurable goals, and deliver accordingly. Collaboration and teamwork are essential, focusing on common organizational goals, conflict resolution, and proactive problem-solving within and between teams. Analytical thinking and problem-solving skills are required to identify anomalies, root causes of issues, propose solutions, and support process improvements. Strong communication skills, both verbal and written, are necessary for active participation in meetings, clear articulation of thoughts, attentive listening, and effective dialogue. Candidates for this role should have a background in B.Com, M.Com, or MBA Finance, and proficiency in SAP is mandatory. Overall, this position offers an opportunity to work in a dynamic environment, contributing to client satisfaction, process efficiencies, and collaborative teamwork within the organization.,

As a Virtual Account Manager within the Life Science R&C division at Sartorius, your primary responsibility will be managing all sales activities of consumables in the Greater India region. Your role will involve developing strong customer relationships in alignment with the organizational strategy for the assigned customer base. Utilizing our CRM system (SFDC) efficiently is crucial for effectively managing sales activities and customer interactions, as it serves as the cornerstone of our sales framework and operational sales steering. By utilizing this tool effectively, you will be able to achieve both your individual targets and contribute to meeting Sartorius" overall targets. This position may require travel as needed and is expected to deliver high efficiency while working virtually. Key Responsibilities: - Promote Sartorius" products and services within the designated geographic area or key accounts to meet sales and revenue targets. - Identify new business opportunities that align with the organization's market strategy. - Actively utilize SFDC to manage and document leads, opportunities, customer interactions, and sales activities, ensuring accurate and up-to-date information. - Analyze SFDC data to identify trends, gain customer insights, and monitor sales performance for assigned customers. - Drive the introduction of new products and services to the market and follow up on successful sales implementations. - Assess customer needs, generate leads, respond to inquiries, and recommend suitable products and services. - Develop and execute account plans, coordinating resources accordingly. - Collaborate with cross-functional teams to enhance market perception and develop successful business strategies. - Participate in marketing activities within the assigned territory. - Evaluate each customer's potential and strategize for business realization. - Cultivate and maintain strong customer relationships to foster long-term partnerships. Qualifications & Skills: - Master's degree in life sciences or equivalent industry experience preferred. - Minimum of 5 years of field sales experience, ideally in laboratory or life science processes. - Strong sales experience in proteomics, antibodies, and cell biology consumables is advantageous. - Previous experience in the pan-India region is desirable. - Proficient in using SFDC and other CRM tools. - Excellent communication and negotiation skills. - Self-motivated, results-oriented, and capable of working independently with a high level of responsibility. - Strong teamwork skills and ability to collaborate with cross-functional teams. - Willingness and ability to travel as required. - Proficient in software applications such as Microsoft Office. About Sartorius: Sartorius plays a vital role in combating diseases like cancer and dementia by translating scientific discoveries into practical medical solutions swiftly. Our innovative technologies accelerate the development of new therapeutics, ensuring timely access for patients globally. We seek dedicated team players and innovative individuals who are eager to contribute to our mission and grow professionally in a dynamic global setting. Join our global team and be part of the solution. We look forward to reviewing your application at www.sartorius.com/careers.,

The role of Department Head involves heading the finance and account department and reporting directly to the Board of Directors. You will be responsible for developing and implementing financial strategies aligned with company goals. Your duties will include managing and controlling all financial aspects such as Balance sheet, FP&A, MIS, Taxation, Compliances, Audit, and Working capital. Additionally, you will be required to manage and arrange bank funds for working capital management. Budgeting and Budgetary Control will be a crucial part of your responsibilities, which includes budget preparation and monitoring Budget Actual Performance vs Budgeted targets. Ensuring Statutory Compliance under various corporate and Fiscal laws, Statutes, and Enactments will be essential. You will also be accountable for facilitating various audits and handling Taxation matters such as GST, Income Tax, TDS, and Tax Planning. The ideal candidate should be a Chartered Accountant with a minimum of 15-20 years of work experience, out of which at least 5 years should be at the AGM level. Experience in the service sector is preferred, with a strong background in Logistics and managing Multi-branch and Multi-company operations. Collaborating with functional departments, leading and mentoring the finance team, and identifying and mitigating financial risks are key aspects of this role. Your reporting line will be directly to the Board of Directors.,

Requirements: Preferable experience in B2B IT hardware Sales /Telecom Sales /Semi conductor/Mobility solutions In-depth product knowledge Ability to assess buyer needs Upselling and cross-selling Potential to decipher and understand market and analyse industry insight Strong technology expertise Efficient at time management Responsibilities: Building and sustaining long-lasting relationships with new and existing customers based within an assigned sales territory.\ Traveling to conduct face-to-face meetings with existing and potential customers. Continually meeting or exceeding sales targets by selling to new and existing customers. Developing and implementing an effective sales strategy to drive sales. Maintaining an accurate record of all leads, customer accounts, and sales. Collaborating with the marketing department to expand brand presence through the creation of suitable marketing materials. Strategically negotiating with potential and existing customers to close sales. Possessing a strong understanding of our products, our competition in the industry and positioning

• Responsible for managing existing client account & fulfilling the client staffing needs. • P&L Management • Monitors adherence to client policies & procedures. • Travel Onsite to US from time to time on B1 Visa to attend meetings and meet clients. Required Candidate profile • Must have worked with Large B$ clients, closing minimum of 100+ positions on key account. • 12+ yrs Exp. in US Recruitment, BDM/AM. • Should hold their own accounts & must have worked on MSP & VMS.

Job Description Overview We are seeking a Senior Account Manager to join our high-impact Digital Expansion sales team. This role is ideal for a dynamic, customer-focused professional who thrives in a fast-paced, target-driven environment and is passionate about driving value and revenue from existing customer accounts. As a key player in the team, you'll be responsible for developing long-term relationships with strategic customers, identifying new business opportunities within your portfolio, and maximizing customer lifetime value through upselling and cross-selling initiatives. Your ability to connect business needs with product solutions, especially in a digital transformation context, will be critical to success. we're looking for a self-starter with a growth mindset, solid SaaS sales experience, and the confidence to engage with stakeholders ranging from technical teams to the C-suite. Roles & Responsibilities Manage a portfolio of key customer accounts, ensuring high levels of customer satisfaction, engagement, and retention. Drive revenue growth by identifying expansion opportunities through upselling and cross-selling. Build and manage a healthy sales pipeline, providing accurate forecasting and reporting on key metrics. Act as a trusted advisor by understanding customer goals and aligning Freshworks solutions to deliver measurable impact. Lead and support account planning efforts, including the development of tailored strategies for high-value accounts. Collaborate cross-functionally with Product, Marketing, and Customer Success teams to solve customer challenges and enhance experience. Serve as a subject matter expert on digital transformation trends across Customer Experience (CX) and Employee Experience (EX). Mentor and support junior Account Managers, helping them navigate challenges and hit performance goals. Provide feedback and market intelligence to internal teams to shape product roadmaps and go-to-market strategies. Stay informed on industry trends, competitor moves, and customer expectations to proactively manage risks and opportunities. Qualifications 4 7 years of experience in SaaS account management, sales, or customer success. Proven track record of meeting or exceeding revenue targets by growing existing customer accounts. Experience working with mid-market or enterprise clients across digital, CX, or EX domains. Bachelor s degree in Business, Marketing, or a related field is preferred. Previous exposure to customer lifecycle management, strategic planning, and cross-functional collaboration. Demonstrated ability to mentor peers or junior team members. Skills Inventory Sales & Account Management Strategic selling and pipeline management Cross-sell and up-sell execution Consultative and value-based selling Customer Engagement Stakeholder mapping and CXO-level engagement Digital transformation awareness (CX/EX) Solution positioning and objection handling Communication & Leadership Strong presentation and storytelling abilities Excellent verbal and written communication Experience mentoring or guiding a team Tools & Technical Aptitude Comfortable using CRM systems (e.g., Salesforce, HubSpot) Familiarity with digital business models and SaaS technologies Analytical mindset with a data-driven approach to decision-making

Job Description Overview We are seeking an experienced and strategic Senior Account Manager to nurture and grow relationships with key customers. This role is critical in driving customer satisfaction, maximizing account value, and identifying new revenue opportunities within your portfolio. You will work cross-functionally to ensure client needs are not only met but exceeded, positioning yourself as a trusted advisor and long-term partner to your customers. The ideal candidate brings a strong blend of consultative selling, account management, and communication skills, with a demonstrated ability to build lasting relationships and drive revenue through upselling and cross-selling strategies. Roles & Responsibilities Manage and grow a portfolio of key accounts to ensure high levels of customer satisfaction and retention. Identify and pursue new business opportunities within existing accounts. Build and maintain a strong sales pipeline, including forecasting and reporting on key performance metrics. Drive revenue growth by identifying cross-sell and up-sell opportunities aligned to customer goals. Collaborate with cross-functional teams such as Product, Marketing, and Customer Success to deliver value-driven solutions. Act as a strategic partner to customers by understanding their business objectives and offering tailored solutions. Stay informed of market trends, industry developments, and competitor offerings to better position Freshworks products. Qualifications 4+ years of experience in a customer-facing sales or account management role. Proven experience in building and maintaining strategic client relationships. Demonstrated ability to articulate complex ideas to a diverse audience, adapting as needed for varying levels of technical or business understanding. Experience managing both large and small accounts independently. Strong track record of meeting or exceeding revenue and retention targets. Bachelors degree in Business, Marketing, or a related field (preferred). Skills Inventory Customer Relationship Management: Ability to build long-term partnerships with clients and become their go-to advisor. Strategic Selling: Experience identifying customer goals and aligning them to product capabilities for value-based sales. Sales Pipeline Management: Skilled in maintaining and growing a pipeline; adept at accurate forecasting and timely reporting. Cross-functional Collaboration: Comfortable working with internal teams across functions to drive customer outcomes. Communication: Excellent written and verbal communication skills, including experience delivering client-facing presentations. Initiative & Ownership: Self-starter capable of independently managing customer success and retention. Analytical Thinking: Ability to identify trends or risks across the customer portfolio and propose proactive solutions.

This role is responsible for engaging with clients and providing tailored solutions as per their unique business needs utilizing a deep understanding of the organizations products. The role strategically positions the organization s offerings against competitors and focuses on client retention through upselling and cross-selling. The role supports account managers in lead generation, achieving quota objectives, and training junior team members to drive sales success and growth. Responsibilities Demonstrates a deep understanding of the organizations products or services, as well as the industry to effectively position the offerings and articulate their value to potential clients. Engages with clients to understand their needs, analyze their challenges, and provide tailored solutions aligning with client s business and IT goals. Maintains a deep understanding of competitors activities to strategically position the organization s products and services effectively. Focuses on client retention efforts by identifying opportunities for upselling or cross-selling additional products or services to existing clients. Provides support to account managers and offers insights into business development and solution delivery. Captures leads and ensures their proper assignment and follow-up to drive the sales pipeline in collaboration with internal teams. Attends industry events, trade shows, and conferences to expand the network and build relationships with potential clients, partners, and industry influencers. Generates regular reports on sales activities, forecasts, and results to share with management and provide insights into sales performance. Participates in developing quota objectives and future strategies for the designated area of expertise. Documents sales interactions and ensures all sales activities comply with the organizations policies and legal requirements. Education & Experience Recommended Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence. Typically has 7-10 years of work experience, preferably in technical selling, consultative selling, account management, or a related field. Preferred Certifications NA Knowledge & Skills Balancing (Ledger/Billing) Business Development Business To Business Customer Relationship Management Demonstration Skills Enterprise Sales Marketing Merchandising Outbound Calls Presales Product Demonstration Product Knowledge Sales Engineering Sales Process Sales Prospecting Selling Techniques Solution Selling Technical Sales Value Propositions Wireless Sales Cross-Org Skills Effective Communication Results Orientation Learning Agility Digital Fluency Customer Centricity Impact & Scope Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Complexity Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.

As an Experienced Engineering professional; who can work on complex topics in a Active Directory System Engineering involves the design; implementation; administration; and maintenance of Microsofts Active Directory (AD) infrastructure along with Public Key Infrastructure within an organization. This crucial skill set encompasses a wide range of technical and operational tasks that revolve around creating a robust and efficient directory service to manage users; computers; groups; permissions; group policies, RBAC, LAPS, MFA, Security compliance audit for Microsoft Active Directory Domain Services and resources within a networked environment. What is in it for you At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles -simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and we'llness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental we'llbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial we'llbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as we'll as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical we'llbeing - Our green campus promotes physical we'llbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. You will be responsible for Administration of Windows Active Directory domains 2012/2016/2019 Installation; Configuration and troubleshooting of Windows Active Directory Root Cause analysis and Problem Management. Incident; Problem and Change records as per the ITIL Standards & Service Now process Responsible for design or implementation of complex project(s) Windows Server Administration & User Account Management; and Access rights management. Administration of DNS and DFS Planning; implementation & trouble shooting of group policy Would be responsible to support; maintain and monitor the Active Directory domains Troubleshooting of client issues Building and Manage the Windows Active Directory domain controllers Updated patches and windows hardening. Maintaining check list document of all Active Directory domains Exposure to PowerShell & VB scripting Exposure to Active Directory trusts Exposure to DELL/HP hardware configurations Backend support to implementation team. You will need 7+ years experience on Active Directory and PKI Infra with at least one Microsoft Certification on Server side Must have skills: Active Directory; DNS; Group Policy; Certificate Services (PKI); Windows Hardware; Azure; AAD; AWS; DR & BCP; Data center Migrations. ITIL certified Good to have skills: Change management; Incident management & Problem management Troubleshoot failures; determining root causes; and recognizing service improvements Finance & Commercials Open to work in 24/7 support & ready to support On-call during Off business hours & weekends A Good team player. Excellent leadership skills. Good communication Active Directory trusts / IPSec Tunnel Good team player; good communication Work experience in PKI Infrastructure Work with the Seniors to refine and develop the current AD platform and processes Cloud O365 services Work experience in Domain/Enterprise Terminal Server License servers

We are looking for a detail-oriented Jr. Accountant to manage daily accounting tasks, maintain financial records, and support financial reporting. Strong analytical skills and proficiency in accounting software are required.

We are looking for a seasoned consumer-internet business professional to join our category team. The role is essential for the strategic growth and success of specific categories on our platform, ensuring a robust supply of high-quality professionals and a seamless experience for our customers.The ideal candidate will have a strong background in new seller onboarding, account management, negotiation skills and proven track record in the Indian ecommerce landscape Key Responsibilities: New Category Launch & Growth: Develop and execute comprehensive strategies for launch of new categories, including market analysis, competitive benchmarking, and identifying growth opportunities. Seller Onboarding: Onboard and select a wide range of sellers under different services that align with our category strategy and meet customer demands. Meet all targets at a weekly/monthly/quarterly level. Seller Relationship Management: Establish and nurture strong relationships with sellers in order to have a wide range of services under selected categories & price points. Customer Focus: Champion a customer centric approach in all onboarding decisions, ensuring services meet customer needs. Performance Monitoring & Optimization: Monitor key performance indicators (KPIs) for your categories, such as professional-to-customer matching rates, service quality, customer satisfaction, and revenue. Implement data-driven strategies to optimize performance and achieve category goals. Market Intelligence: Stay abreast of industry trends, emerging technologies, and competitor activities to adapt our category strategies and maintain a competitive edge Sales and Marketing collaboration: Work closely with the marketing team to develop promotional strategies that drive visibility and purchases. Team Lead : Lead a team of category managers to meet business goals and thrive to work on ambiguity. Also, as & when required, be able to Run the cluster of few categories as an independent lead. Qualification and Skills - Graduate in Business Administration, Marketing, Economics, or a related field with 6-8 years of experience. masters degree (MBA) is preferred but not mandatory Proven expertise of 3-4 years in category management or a similar role, preferably within a marketplace, e-commerce, or services-oriented platform. Demonstrated ability to manage multiple projects simultaneously and work effectively in a fast-paced environment. Exposure to a 0->1 set-up is highly desirable Achieved success in scaling e-commerce operations across multiple markets, driving significant revenue growth, and implementing process improvements. Strong analytical skills with the ability to interpret data, identify trends, and make informed decisions. Ability to develop and maintain working external as we'll as cross-functional relationships and manage multiple teams and professionals efficiently. Proficiency in data analysis tools and CRM software

Our Purpose Title and Summary Specialist, Product Operations Client and Product Support The Specialist, Product Operations Client and Product Support, will be responsible for ensuring that all customer inquiries the Advisors Client and Product Support/CAPS Team receives are answered fully in a professional, timely manner that helps drive satisfaction and loyalty with MasterCard, Advisors and the products we support. These products include a wide range of Information Services products and services like PortfolioAnalytics, Location Services, Merchant Identifier, Local Market Intelligence and the Global Collections Only program and the product suite is ever expanding. We support over 10,000 internal and external users of these tools from all regions and have aggressive Service Level Agreement/SLA targets to meet or exceed. We have strong relationships with other customer service organizations throughout MasterCard and greatly value teamwork and collaboration. If you re interested in driving engagement, satisfaction and loyalty in a fast-paced and ever changing environment then we d love to have you as part of the CAPS Team. Technical and general support is provided to customers following phone or email requests from both internal and external customers. You will need to bring with you to this role your drive to learn and develop as well as demonstrate effective communication skills in both written and verbal forms. Drive customer engagement and usage across select Information Services products. Engage with external customers to help them better understand select products and consult on how best to drive and derive insights and actionability. Role Ensure that problems of varying complexity are resolved to the customer s satisfaction which may include interfacing with appropriate support/development personnel to achieve problem resolution. Develop framework and tactics to increase usage among active users and drive usage reactivation efforts. Conduct training sessions and record webinars to drive engagement and usage in the region. Find creative solutions to problems and work with others to prioritize and implement them according to MasterCard and customer business needs Provide operational and technical support for customers analyzing a wide variety of issues, determine needed actions, and follow through to resolution. Interact with customers to provide information in response to inquiries about products or services and handle and resolve customer issues via telephone and electronic communications. Provide product support, to become a subject matter expert in a range of MasterCard products and solutions, and work with customers to resolve any issues tied to supported products. All About You Strong problem solving skills with the ability to analyze a situation by breaking down into its components and applying a detailed approach with different levels of solutions based on the situation. Some product and/or account management experience (Financial Institutions a plus) Ability to develop and conduct engagement and training sessions across multiple products, clients and geographies with a consultative flair Previous experience in working in a cross functional environment where influence management is required Multi- lingual (English, Spanish and Portuguese) a plus Bachelor s degree or equivalent combination of education and experience. Strong knowledge of payments/card industry preferred. Possess excellent interpersonal skills and written and verbal communication skills along with superior customer service skills. Strong PC skills that include Word, PowerPoint, Excel, and Access. Serve as focal point for customer issues, concerns and requests for enhancements. Capture detailed and accurate information about issues, concerns and enhancements. Work with global customers to complete service inquiries about MasterCard core applications and products. Collaborate with others in support of products, processes and problem resolution. Demonstrate the ability to negotiate, resolve and present to internal/external customers. Simulate or recreate user issues to resolve operating difficulties. Ability to interact with customers as well as MasterCard management to articulate key performance indicators and action plans. Good relationship management skills with regards to internal and external stakeholders and team members. Have some experience working in organizations with multiple levels, functions and regions. Able to communicate complex technical and business information in a clear and easy to understand manner both verbally and in writing. Experienced in a customer service role or Technical Service Desk Proven ability to communicate effectively and work collaboratively with a diverse audience and adjust language style to meet needs of the audience as required Proven ability and excellent track record in meeting and exceeding customer specific SLAs coupled with solid problem solving skills Ability to work in a complex and changing environment that requires both flexibility and creativity to succeed. Must demonstrate effective leadership, negotiation and problem resolution skills. Corporate Security Responsibility Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

Account Lead for multiple Banking accounts in payment industry P&L ownership People leadership and stakeholder management Manage offshore delivery and provide Banking Fraud and Risk oversight to the team Provide industry expertise to the clients and create value for the clients at least 3x of cost to clients Maintain ESAT above average and manage HiPo attrition below 20%

Business Development -B2B SAAS Sales- SaaS/AI - Gurgaon (5+ Years) An exciting opportunity for a professional having 3 years + experience in sales and business development, Client Engagement with IT/Technology/SaaS Products in Global Markets. Looking for a sales professional with proven track record in B2B sales and consultative sales (preferably selling technology products) with Large Enterprises (CPG/FMCG/GMCD) in Global market. Location: Gurgaon Your Future Employer: A pioneer and leader in full-stack e-GTM solutions for large enterprises across 18 countries. Responsibilities: 1. Focusing on establishing new business relationships with non-client organizations and a strategic partner to C-level and senior executives 2. Generating leads & identifying decision makers within targeted leads and initiate the sales process, engaging & following them through to a successful agreement to drive revenue. 3. Collaborating with internal resources and external network to prioritize and penetrate critical accounts; quickly build relationships with key stakeholders to drive net new business. 4. To be an interface between the customer and internal support teams to ensure that the customer receives the best possible service from the company. 5. Have a strong understanding of prospects pain points to determine & propose how our solutions will speak to their pain points. 6. Devise strategies to reach out to - tough to reach prospects Requirements: Graduate with a Post-graduation from Premium Institute in any discipline with a flair for selling and having business acumen skills with Excellent verbal and written communication style & business communication Minimum 3 years of experience in a selling in Global Market from a B2B perspective with CPG/FMCG/Large enterprises. Proven experience building excellent client relationships, offering value added, insightful and strategic vision into their business What is in it for you? A high-performance culture with phenomenal career progression. A fast paced, ambiguous environment with a strong action bias. Reach us: If you think this role is aligned with your career, kindly write me an email along with your updated CV on payal.arora@crescendogroup.in for a confidential discussion on the role. Disclaimer : Crescendo Global is specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status or disability status. Note: We receive a lot of applications on a daily basis so it becomes a bit difficult for us to get back to each candidate. Please assume that your profile has not been shortlisted in case you don't hear back from us in 2 weeks. Your patience is highly appreciated. Key words: B2B sales, Consultative sales, Market Research, Client Engagement, Account management, business development, Global Sales, Crescendo Global

Key Responsibilities: >> Manage daily store operations. >> Deliver exceptional customer service & retail experiences. >> Ensure smooth store functioning and maintenance. (Non-Sales role) Requirements: >> 1-3 years of experience in retail, sales, or similar fields. >> Excellent communication and pleasing personality. >> Passion for retail experiences and customer service. >> Proven track record in customer experience & KPIs. >> Graduation mandatory. Interested candidate can share their resume via: 7907074855 (WhatsApp only) / surjish.suresh@livspace.com

We are seeking a detail-oriented and proactive Client Servicing professional to manage key accounts, coordinate project execution, and maintain smooth communication between our internal teams and a prominent institutional client. The ideal candidate will be a strong communicator, capable of managing complex workflows, ensuring timely deliveries, and upholding service excellence. Client Relationship Management: Experience in handling key accounts and building long-term client relationships with professionalism and tact.

Role: Business Development Executive/Business Development Manager (designation will be based on exp) Experience: 3-8 years Work Mode:WFO Location: Pune Education: BTech/ BCA/ MCA or MTech /MBA/BBA Communication preferred: Excellent What we are looking for: Min. 3+ Years of experience in product pitch, demonstration, strategic solution designing Min 3+ years of experience in Enterprise client handling, relationship management, key account management in the BFSI vertical Min 3+ Years of experience handling business partners, reseller ecosystems or its knowledge, i.e., joint selling with Principals like IBM/Oracle/MS. Etc Good planner and follower of business plan Should be target oriented and lead, manage business pipeline independently. Incentive driven renumeration system for entire business unit What you will be doing: Regular business pipeline updates to management and weekly dashboards preparation Defining marketing strategy and execute under comarketing campaign for business partners Manage Lead generation independently Generating Quotation and Negotiating final value with End Client executive Timely Payment follow-up and collection Note Imp- Must have IT Software Solution Selling Experience into Banking /Insurance market

Role & responsibilities Position title: Sr. Manager/AVP - Business Development Reporting to: Head of Sales Location -Bengaluru Role: • Building new business and garnering newer portfolio both in terms asset and customer / industry categories Should be able to understand customer requirements and position solution offerings appropriately. Network and leverage existing relationships to augment business potential for the company. Maximizing new business / revenue generation - making the relevant sales pitch indicating client value propositions aimed towards delivering the business opportunity. • Tap into Vendor networks to identify possible areas of partnership to deliver product / financial propositions. Funnel Management. Managing Partner alliances and exemplary Account Management thereby repeat business from the customer. Liaise with funding partners for cross selling opportunities especially in terms of 'product fit' Preferred candidate profile 8-12 years of experience as a result-oriented business development professional in the B2B space. Candidates should have corpate sales experience in Banks((Buisness Loan/Working Capital Loan ) or Credit Rating Companies Must be a Graduate/Post graduate. Proven Corporate client connections, with strong existing relationships, at Procurement, Treasury, Finance senior management levels in Corporates. Knowledge of leasing industry preferable, though not mandatory. • Ability to interpret and analyse data especially understand financial statements and derive financial position. Some knowledge of Direct and Indirect tax laws to understand ramifications on solutions being offered. MS Office experience - moderate to expert knowledge preferred on MS Office applications especially MS Word; XL and PowerPoint. •Self-starting capabilities to identifying newer opportunities and tapping unexplored sections of the markets

Position Summary: The Key Account Manager for Travel Kit will be responsible for managing and growing relationships with strategic brand partners, driving revenue growth, and ensuring exceptional partner experience within the travel accessories ecosystem. This role requires deep understanding of the travel industry, seasonal trends, and consumer behavior patterns in the travel segment. Key Responsibilities : Strategic Account Management Manage and grow relationships with top-tier travel kit brands, luggage manufacturers, and travel accessory companies Develop and execute account-specific growth strategies aligned with brand objectives and marketplace goals Serve as primary point of contact for key accounts, ensuring high-touch relationship management Conduct regular business reviews with key partners to assess performance and identify growth opportunities Negotiate commercial terms, promotional agreements, and exclusive partnership deals Develop long-term strategic roadmaps for key account partnerships Manage account escalations and resolve complex business issues Revenue Growth & Performance Management Drive GMV growth and market share expansion for key travel kit accounts Develop and implement promotional strategies including seasonal campaigns and travel-themed events Optimize product assortment and pricing strategies in collaboration with brand partners Monitor and analyze account performance metrics including sales, conversion rates, and customer satisfaction Identify and capitalize on cross-selling and upselling opportunities Coordinate with marketing teams on co-branded campaigns and promotional activities Manage inventory planning and demand forecasting for key accounts Business Development & Partnership Expansion Identify and onboard new premium travel kit brands and manufacturers Develop exclusive product launches and limited edition collaborations Negotiate and secure exclusive distribution rights and first-to-market opportunities Explore new product categories within travel accessories segment Develop private label partnerships and co-branded product opportunities Coordinate with international teams for global brand partnerships Manage brand showcase events and trade show participations Market Intelligence & Strategic Planning Conduct market research and competitive analysis within travel accessories segment Monitor travel industry trends, seasonal patterns, and consumer behavior shifts Analyze customer data and feedback to inform product development and merchandising strategies Provide insights on emerging travel trends and their impact on product demand Collaborate with category teams on assortment planning and gap analysis Develop category-specific content strategies and customer education initiatives Track and report on competitive pricing and promotional activities Operational Excellence & Support Ensure smooth onboarding process for new key accounts Coordinate with operations teams for seamless product launches and promotions Manage catalog quality, product listings, and content optimization for key accounts Coordinate with supply chain teams for inventory management and logistics optimization Ensure compliance with marketplace policies and brand guidelines Manage returns, refunds, and quality issues for key account products Provide training and support to brand partners on marketplace best practices Cross-Functional Collaboration Work closely with marketing teams on brand campaigns and promotional strategies Collaborate with category management teams on assortment planning and merchandising Coordinate with finance teams on commercial terms, payments, and reconciliation Partner with technology teams on platform enhancements and integration requirements Support customer service teams with brand-specific issues and escalations Collaborate with international teams on global brand coordination Work with legal teams on contract negotiations and compliance matters Performance Analytics & Reporting Track and analyze key performance indicators for managed accounts Prepare regular reports and presentations for senior management Conduct deep-dive analysis on account performance and growth opportunities Monitor customer reviews, ratings, and feedback for key account products Analyze return rates, quality issues, and customer satisfaction metrics Develop dashboards and automated reporting systems Benchmark performance against industry standards and competitors Required Qualifications Education & Experience Bachelor's degree in Business Administration, Marketing, or related field 4-6 years of experience in key account management, business development, or brand management Prior experience in travel, lifestyle, or consumer goods industries preferred Experience with e-commerce platforms and marketplace operations

Skill required: Marketing Operations - Quality Management Designation: Creative Production Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designAct of overseeing all activities and tasks needed to maintain a desired level of excellence. This may include the determination of a quality policy, creating and implementing quality planning and assurance, and quality control and quality improvement. What are we looking for Experience with website analytics tools (e.g, Google Analytics, NetInsight, Omniture, WebTrends)Strong analytical skills and experience generating SEM reportsFamiliarity with A/B and multivariate experimentsWorking knowledge of HTML, CSS, and JavaScript development and constraintsBS/MS degree in Marketing or a quantitative, test-driven fieldProven SEM experience and success managing PPC campaigns across Google, Yahoo and Bing for 2-3 yearsWell-versed in performance marketing, conversion, and online customer acquisitionUp-to-date with the latest trends and best practices in search engine marketingIn-depth experience with bid management tools (e.g., Click Equations, Marin, Kenshoo, Search Ignite) Roles and Responsibilities: ResponsibilitiesCreate, and manage Search campaigns across a variety of channels.Keyword research and management to optimize bids (add keywords to target and negative keywords)Optimize bidding at keyword, placement, device, geographic, demographic, and other levels.Perform daily account management of Search campaigns (review expensive under-performing keywords and ensure Search campaign does not exceed weekly and monthly ad spend budget, maintain Quality Score, impression share and other important metrics)Optimize copy and landing pages for paid search engine marketing campaignsResearch and analyze competitor advertising linksMonitor, evaluate, and present the performance of campaigns by generating weekly and monthly performance reports to clients analyzing trends, goals, opportunities, and other key performance indicators Qualification Any Graduation

Skill required: Marketing Operations - Campaign Management Designation: Digital Mktg Advisory Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designThe planning, executing, tracking and analysis of direct marketing campaigns. These tasks span the entire lifecycle of a marketing campaign, from inception to launch to evaluation of result. What are we looking for Experience with website analytics tools (e.g, Google Analytics, NetInsight, Omniture, WebTrends)Strong analytical skills and experience generating SEM reportsFamiliarity with A/B and multivariate experimentsWorking knowledge of HTML, CSS, and JavaScript development and constraintsBS/MS degree in Marketing or a quantitative, test-driven fieldProven SEM experience and success managing PPC campaigns across Google, Yahoo and Bing for 5 yearsWell-versed in performance marketing, conversion, and online customer acquisitionUp-to-date with the latest trends and best practices in search engine marketingIn-depth experience with bid management tools (e.g., Click Equations, Marin, Kenshoo, Search Ignite) Roles and Responsibilities: Plan, create, and manage Search campaigns across a variety of channels.Keyword research and management to optimize bids (add keywords to target and negative keywords)Optimize bidding at keyword, placement, device, geographic, demographic, and other levels.Perform daily account management of Search campaigns (review expensive under-performing keywords and ensure Search campaign does not exceed weekly and monthly ad spend budget, maintain Quality Score, impression share and other important metrics)Write engaging and concise copy to modify CTAs on ads to boost click-through-rates and landing pages to boost conversion rates.Optimize copy and landing pages for paid search engine marketing campaignsResearch and analyze competitor advertising linksMonitor, evaluate, and present the performance of campaigns by generating weekly and monthly performance reports to clients analyzing trends, goals, opportunities, and other key performance indicators Qualification Any Graduation

Business Area: Support Seniority Level: Mid-Senior level Job Description: At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, were the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world s largest enterprises. Cloudera is looking for a Customer Operations Engineer who has a passion for making customers successful. You will join a team of highly skilled engineers who are responsible for delivering Clouderas support services including assistance during engineering and operations of distributed systems and mission critical response for production customers. Strong communications and troubleshooting skills are critical for success in this role. At Cloudera, our goal is to make each individual feel valued for his or her contributions to the company s mission. We are looking for smart people who want to do remarkable things. We strive to create an environment of casual intensity where people enjoy coming to work every day. Our senior management team meets regularly with the whole company to discuss strategy, successes and challenges. As a Customer Operations Engineer, you will: Ensure that critical customer issues are addressed quickly and effectively Triage, diagnose and escalate customer inquiries during their engineering and operations efforts Understand critical customer components and operations Gain an understanding of customers technical infrastructure, hardware, and products Leverage knowledge of your customers environments to assist support engineers in better serving your customers Manage the day to day interactions with the customers. Manage customer cases and maintain clear and concise case documentation Facilitate account team involvements during upgrades, patches and maintenance to customer systems Perform technical reviews and share knowledge to proactively identify and prevent issues Assisting the sales team with information about the account which supports the sales motion. Serve as the customer technical support advocate within Cloudera Present to the customer weekly. All cases, progress, and next steps. Visit customers as needed to provide exceptional customer service experience(onsite visit once a quarter). We are excited about you if you have: Determine problem resolution, document, and distribute this critical knowledge to internal and external customers 2+ years in technical account management, strategic technical support or sales engineering experience Passion for customer success and deep interest in understanding customer needs Ability/interest in project management Strong critical thinking and exceptional problem solving skills Data analysis and good data-driven decision-making skills. Collaboration skills for working across geographically dispersed functions. Outstanding written and verbal communications skills Convey complex technical scenarios in laymans terms You may also have: A minimum of 3 years experience in an enterprise support with a strong understanding of corporate account support needs and knowledge of support industry Understanding of Hadoop Ecosystem Familiarity with Cloud and Container technologies Working knowledge of Distributed file systems / Search technologies Familiarity with Data Science / Machine Learning What you can expect from us: Generous PTO Policy Support work life balance with Unplugged Days Flexible WFH Policy Mental & Physical Wellness programs Phone and Internet Reimbursement program Access to Continued Career Development Comprehensive Benefits and Competitive Packages Paid Volunteer Time Employee Resource Groups EEO/VEVRAA #VG-1