4862 Account Management Jobs - Page 25

Key Responsibilities: Collections & Revenue Tracking Support brand managers by tracking receivables from partner brands and agencies post-campaign execution. Coordinate with external brand POCs to ensure timely invoice clearance, resolve discrepancies, and follow up professionally. Maintain real-time dashboards for collections and provide visibility to leadership on outstanding payments. Ensure commercial terms and billing timelines are strictly adhered to as per brand agreements. Stakeholder & Communication Management Act as the bridge between Sales, Finance, Legal, and Operations teams for any collections- or payout-related queries. Collaborate closely with external stakeholders (brands, agencies, finance contacts) to ensure smooth collections. Handle documentation and communication for collections, follow-ups, escalations, and reconciliations. BTL Vendor Payout Management Coordinate with BTL execution vendors/agencies to track deliverables, align payment terms, and ensure timely payouts. Maintain accurate payout logs, vendor invoices, and delivery confirmations. Collaborate with the finance team to process vendor payments within stipulated timelines. Address payout-related vendor queries or escalations and ensure proper closure with internal alignment. Reporting & Compliance Prepare weekly and monthly dashboards for receivables, vendor payouts, and payment status summaries. Assist in audit readiness by maintaining a clean trail of communications, documents, and reconciliations. Ensure 100% compliance with internal financial processes, documentation standards, and SLA timelines. Key Requirements: 13 years of experience in collections, sales operations, finance coordination, or client servicing roles. Experience with BTL campaigns, ad sales, or agency-side account management is a plus. Strong communication skills—both verbal and written—for professional stakeholder engagement. Proficiency in Excel/Google Sheets; experience with tools like Zoho Books, CRMs, or ERPs is a plus. Excellent attention to detail, documentation, and proactive follow-up mindset. Ability to manage time-sensitive processes and multitask across projects and partners.

We are lookijng for a dynamic Account Manager (staffing domain) for our esteemed organization. Candidate should have excellent communication skills and should be a go getter. Preferably female candidate. Candidate should have 4+ years of prior Account/client management experience. Candidate should be from Chennai

Position : Director - Marketing - US Enterprise SaaS | Founding Role | Regulated Industry Focus Location : Bangalore (HSR Layout) Experience : 8 to 10 years in B2B SaaS marketing, ideally with early-stage or GTM ownership Salary : Negotiable Job Type : On Role Job Description : A well-funded, high-growth AI platform for the commercial insurance sector is looking for an experienced and dynamic Director of Marketing to join its founding team . This is a high-ownership role focused on building and scaling marketing strategy, brand positioning, GTM execution, and team leadership as the company expands into a multi-product platform. Key Responsibilities: Lead product positioning, messaging, and brand narrative Build and execute B2B marketing strategies (ABM, performance, content, digital, events) Manage and mentor a growing marketing team (Product Marketing, Performance, Ops, Content) Drive GTM campaigns across LinkedIn, email, web, and events Oversee content strategy, sales enablement, and competitive differentiation Collaborate closely with Sales, Product, and Leadership Track marketing performance, OKRs, and budget Requirements: 8-10 years in B2B SaaS marketing with ownership of GTM strategies Strong experience in positioning, messaging, and performance marketing Team leadership (managed 3-5+ members) Strong communication and stakeholder management skills Hands-on approach with a builder mindset (0-1 stage) Bonus: Experience in insurance, fintech, or regulated B2B markets Interested candidates kindly share your CV and below details to usha.sundar@adecco.com 1) Present CTC (Fixed + VP) - 2) Expected CTC - 3) No. of years experience - 4) Notice Period - 5) Offer-in hand - 6) Reason of Change - 7) Present Location -

Mantras2success Consultants is seeking an experienced Deputy Manager (Invoicing Operations) to lead and optimize plant operations, manage key accounts, and oversee end-to-end operational processes, with a specific focus on invoicing. This role requires a strategic thinker with strong organizational skills who can drive operational excellence and maintain productive relationships with key stakeholders. The ideal candidate should possess an MBA and demonstrated expertise in operations management. Key Responsibilities Invoicing Process & Operational Launches : Oversee and streamline the invoicing process to ensure accuracy, timeliness, and compliance with all regulations. Lead operational launches , ensuring all necessary resources, processes, and staff are aligned for successful execution. Manage the complete operational cycle, from meticulous planning through efficient execution and thorough evaluation. End-to-End Operations Management : Coordinate and oversee all facets of the operation, spanning from production and logistics to final delivery and customer service. Continuously assess and improve operational workflows to enhance efficiency and achieve cost-effectiveness. Identify and proactively resolve bottlenecks in the operations pipeline to ensure seamless functioning and minimal disruption. Stakeholder Management : Build and maintain strong, collaborative relationships with both internal and external stakeholders to ensure clear alignment on goals and expectations. Collaborate effectively with various departments, including finance, procurement, and HR, to support cross-functional objectives. Act as the main point of contact for stakeholder inquiries and issues, ensuring their prompt and effective resolution. Key Account Management : Manage relationships with key clients , ensuring their satisfaction and proactive responsiveness to their operational needs. Regularly communicate with key accounts to understand their evolving requirements, address any concerns, and ensure their long-term retention. Provide insightful recommendations and actionable insights based on account performance data to continuously improve service quality. Desired Profile / Criteria / Skills Qualifications : MBA is required , preferably with a focus on Operations Management or Supply Chain. Strong understanding of end-to-end operations, complex invoicing processes, and effective stakeholder engagement. Excellent problem-solving, organizational, and leadership abilities. Skills : Strategic thinking and decision-making capabilities. Proficiency in stakeholder and client relationship management . Strong data analysis and process improvement skills. Excellent communication and interpersonal skills. Key Skills Operation Management Invoicing Stakeholder Management Operational Launches Process Improvement Key Account Management Data Analysis Leadership

Role & responsibilities Support the operations team in ensuring project documentation is completed and submitted accurately Coordinate with internal departments to help move projects through various operational stages Maintain organized records, update project statuses, and assist with documentation reviews Communicate clearly with team members based in the U.S. to ensure alignment and timely execution Help track project milestones, follow up on pending tasks, and flag any process bottlenecks Ensure all project-related data is kept accurate and up-to-date in internal systems Preferred candidate profile Bachelors degree in Business Administration, Commerce, or a related field 1–3 years of experience in operations, coordination, back-office support, or a similar role Strong written and verbal communication skills in English Highly organized with attention to detail and the ability to manage multiple priorities Comfortable working night shifts aligned with U.S. time zones Proficiency in Google Workspace (Docs, Sheets) or similar tools

To identify decision makers within targeted leads and initiate the sales process. To penetrate all targeted accounts and originate sales opportunities for the company's products and services. To set up and deliver sales presentations, product/service demonstrations on daily basis. To ensure systematic follow-up with the client organizations to take the sales pitch to time-bound closure. To be an interface between the customer and internal support teams to ensure that the customer receives the best possible service from the company. To ensure that all payments are collected as per the company's payment terms. Ensure adherence to sales processes and requirements. Required Candidate profile At least 12 months Proven Experience or MBA Freshers can apply. Should have laptop and bike (with DL and RC) Should be fully vaccinated. Educational Qualifications: Any graduation ,or MBA/PGDM Skills Required: business development , clients handling , sales , key account management , revenue generation

You will be responsible for managing accounts and driving sales in the automobile sector with a minimum of 5 years of experience. Immediate joining is required for this full-time position. Fluency in English is preferred. For more information and to apply, please contact Neha at 8090052190. Application deadline is 25/07/2025.,

The job requires you to have strong analytical skills to assess financial information and provide recommendations. You should have experience in preparing and analyzing Financial Statements, along with a solid understanding of Finance principles and regulations. Proficiency in Account Management practices is essential for this role. Demonstrated Team Management skills are needed to lead and develop the accounting team effectively. Excellent communication and interpersonal skills will be beneficial in collaborating with team members and stakeholders. You should possess strong organizational and multitasking abilities to handle multiple responsibilities efficiently. A Bachelor's degree in Accounting, Finance, or a related field is required for this position. Professional certifications such as CPA or CA would be considered a plus. If you meet these qualifications and are looking for a challenging opportunity in the finance sector, we encourage you to apply for this role.,

Job Description: SYNERGY TRANSFORMERS PRIVATE LIMITED, a machinery company based in Rajkot, Gujarat, India, is seeking a dedicated and experienced Head of Sales Marketing to join their team on a full-time, on-site basis. As the Head of Sales Marketing, you will play a crucial role in directing and managing the sales and marketing team, developing strategic sales plans, analyzing market trends, and fostering strong customer relationships. Your responsibilities will include overseeing account management activities, ensuring the sales team achieves company targets, and meeting objectives. To excel in this role, you should possess proficiency in sales and sales management, along with considerable experience in account management and team management. Strong analytical skills and excellent leadership and communication abilities are essential. The ability to collaborate effectively with cross-functional teams is also key to success in this position. A Bachelor's degree in Marketing, Business, or a related field is required, while prior experience in the machinery industry would be advantageous. If you are a motivated and results-driven professional with a passion for sales and marketing, we invite you to join our dynamic team at SYNERGY TRANSFORMERS PRIVATE LIMITED and contribute to our ongoing success.,

You will be joining SS_INFOTECHNOLOGY as an Information Technology Sales Specialist in a full-time on-site role based in Chennai. Your responsibilities will include managing IT sales, generating leads, and handling account management. Utilizing your expertise in information technology, you will drive sales, meet targets, communicate effectively with clients, and ensure customer satisfaction through exceptional service and support. To excel in this role, you should be proficient in IT Sales and Information Technology, with experience in Lead Generation and Account Management. Strong written and verbal communication skills are essential, along with excellent customer service abilities and relationship-building skills. A Bachelor's degree in Business, Marketing, Information Technology, or a related field is required. The ability to work independently as well as part of a team is crucial, and experience in the IT industry would be advantageous.,

The Business Development Executive position at UrbanRoof Pvt. Ltd. requires a proactive individual with a passion for Sales and Marketing. As a full-time on-site role based in Pune, you will be tasked with spearheading new business development initiatives, generating leads, fostering client relationships, and managing accounts to drive business growth. Your responsibilities will include identifying and capitalizing on new business opportunities, maintaining strong communication with clients, and ensuring client satisfaction through effective account management. You will need to leverage your skills in New Business Development, Lead Generation, Business and Account Management, and Communication to successfully meet targets and contribute to the company's growth. The ideal candidate should possess a Bachelor's degree in Business Administration, Marketing, or a related field. Previous experience in the construction or a related industry will be advantageous. The salary range for this position is 25,000 to 30,000 per month, with additional incentives based on performance. If you are a self-motivated individual with a drive to excel in Sales and Marketing, and possess the necessary skills and qualifications, we encourage you to apply for this exciting opportunity at UrbanRoof Pvt. Ltd.,

As a candidate for the position located in Mumbai, you should hold a qualification in BMM or a PG in Mass Communication, PR, Journalism with a solid experience of 8-12 years. Your role would primarily involve client servicing and the development of PR strategies. You will be responsible for consulting clients on PR execution strategies and maintaining strong media relationships, particularly at the editor level. Meeting PR deliverables for clients and working as part of an account team to implement planned PR activities are crucial aspects of this role. Additionally, you will be expected to prepare regular client reports, attend client meetings, respond to media queries on behalf of clients, and conduct research and writing tasks as required. Managing potential crisis situations, being accountable for the PR team's effective delivery, and fostering relationships with colleagues, clients, and the media are integral responsibilities. To excel in this role, you must possess excellent communication and presentation skills, proficiency in content writing, a deep understanding of media and its dynamics, experience in team management, business development, and client servicing. Strong analytical skills, the ability to build robust relationships, and a mature, balanced, and confident demeanor are essential for success in this position.,

Recognizing that corporate clients seek creative and often integrated approaches to best manage their real estate portfolios and complex occupancy needs around the world, the occupier businesses have been integrated into a single global division called Work Dynamics. An integral part of the Work Dynamics structure is the Regional Account Director (RAD) role. As a Regional Account Director, you will be responsible for ensuring a high level of client satisfaction, establishing and managing the service delivery team, delivering key regional initiatives, and ensuring consistency in processes, systems, and reporting throughout the APAC region. Furthermore, you will build strong and sustainable relationships within the clients organization and drive innovative ways of thinking and working to enable a sustainable and engaged workplace experience. Reporting to the Group Account Executive, you will oversee a team including the Regional Operation Director, Subregional Leads, and functional leads. Your key responsibilities will include: - Contribute to and execute the vision and strategy of the JLL business, serving as the face of JLL in the marketplace. - Ensure implementation of the account plan aligned with client objectives and be accountable for the profit, loss, and growth of the assigned account. - Extract and translate customer expectations into innovative strategic initiatives, balance the needs of both client and JLL, and promote continuous improvement and innovation. - Create a high-performing, integrated team committed to delivering exceptional client results and work towards achieving financial targets for the account. - Drive operational excellence across all services delivered, manage professional development of direct reports, and lead transformation of operating structure to support workplace experience and overall delivery goals. - Develop, implement, and manage regional initiatives and programs for the account, drive regional consistency in reporting, standard operating procedures, systems, and HR practices. The ideal candidate for this role should have a minimum of 15 years of experience in real estate, with strengths in Facilities Account Management, Project Management, Transaction Management, Strategic Portfolio Management, Lease Administration, and Workplace Strategy. The candidate should have a track record of exceeding plan, managing complex P&Ls, presenting in front of large regional audiences, and growing talent through effective leadership and management. The candidate should also have experience in handling complex account structures, translating client needs into business growth, and balancing the interests of the client with those of the Firm.,

This is a full-time, on-site role for an Enterprise Sales Head based out of Noida and Bangalore. You will be responsible for driving business from the Enterprise segment, strategic planning, customer relationships, market analysis, performance monitoring, and high-level business communication. Your role will include leading a sales team to achieve revenue targets and business growth. You should be proactive in identifying and pursuing enterprise-level business opportunities, building and nurturing strong client relationships, and overseeing the performance and development of your team to ensure overall success. Sales Strategy & Execution: Develop and execute a comprehensive sales plan to achieve and exceed revenue targets. Account Management: Serve as the primary point of contact for assigned client accounts, understanding their needs, requirements, and challenges. Build and maintain strong, long-term relationships with enterprise clients. Develop account strategies and action plans to meet client objectives and maximize account growth. Solution Selling: Understand client needs and present customized solutions that address their business challenges and objectives. New Client Acquisition: Generate leads and proactively approach potential clients, presenting our value proposition and securing new partnerships. Market Intelligence: Stay updated on industry trends, competitive landscape, and emerging technologies to provide strategic insights to clients. Cross-Functional Collaboration: Work closely with marketing, product, and customer success teams to ensure seamless service delivery and client satisfaction. Collaborate with internal teams pre and post-sales to coordinate and deliver exceptional service to clients. Reporting & Analysis: Track sales metrics, prepare forecasts, and report progress to senior management. Analyze account performance, sales data, account funnel, and market trends to identify opportunities and challenges. Qualification & Skills: Education: A Bachelor's degree in business administration, Marketing, Information Technology, or a related field is required. An MBA or a Postgraduate Degree in Sales, Marketing, or a related specialization is preferred and will be considered an advantage. Experience: A proven track record of 10+ years in business development, enterprise sales, and account management in an IT infrastructure in a B2B environment. Demonstrated success in achieving sales targets and managing enterprise-level accounts. Strong negotiation, communication, and interpersonal skills with the ability to build rapport and credibility with senior executives. Strategic thinker with a proactive and results-oriented approach to business development. Experienced in leading and managing high-performing sales teams, including setting goals, providing guidance, and driving team performance to achieve business objectives.,

You are an experienced and high-energy sales professional with a successful track record in achieving quotas, particularly in the Manufacturing Vertical. Your role will involve driving revenue, closing deals, and creating a substantial pipeline of business within a short timeframe. The ideal candidate for this position is someone who thrives in a fast-paced environment and is determined to excel in their sales performance. Your responsibilities will include conducting sales activities such as prospecting to develop opportunities in mid-sized commercial accounts within the Manufacturing Vertical. You will be responsible for ensuring the successful rollout and adoption of Hitachi Vantara products through effective account management activities and coordination with pre-and-post sales engineering and support resources. Additionally, you will prospect and qualify leads, develop new customers in collaboration with channel partners, prepare activity and forecast reports for management, and develop account and closing plans. To excel in this role, you should have at least 10 years of successful quota attainment selling IT Infrastructure solutions across various sectors including IT/ITES, Banking, and Manufacturing. You must be adept at major account management and possess strong interpersonal skills to thrive in a team-oriented atmosphere. Excellent written and verbal communication skills are essential, along with a customer service orientation and the ability to build and maintain strong relationships. As part of a global team of innovators at Hitachi Vantara, you will work collaboratively to co-create meaningful solutions to complex challenges. The company is dedicated to turning organizations into data-driven leaders that can positively impact their industries and society. If you are passionate about innovation and believe in inspiring the future, Hitachi Vantara is the place where you can fulfill your purpose and achieve your potential. Hitachi Vantara is committed to championing diversity, equity, and inclusion as integral aspects of its culture and identity. The company values diverse thinking, allyship, and empowerment to achieve powerful results. Hitachi Vantara encourages individuals from all backgrounds to apply and realize their full potential as part of the team. Hitachi Vantara offers industry-leading benefits, support, and services that prioritize your holistic health and wellbeing. The company promotes life balance and provides flexible arrangements that cater to your needs. By fostering a culture of belonging, autonomy, freedom, and ownership, Hitachi Vantara encourages collaboration and knowledge sharing among talented individuals.,

You will be responsible for creating and executing account plans, cultivating strong relationships with enterprise accounts, and meeting revenue targets. Anticipating client needs, identifying growth opportunities, and collaborating with stakeholders to ensure seamless delivery will be key aspects of your role. Managing risks, leading contract renewals and negotiations, and focusing on driving value for both the client and the organization are essential responsibilities. Your duties will include developing and implementing comprehensive strategic account plans for key clients, aligning their business objectives with the organization's offerings. Building and maintaining professional relationships with clients to understand their unique business challenges is crucial. You will utilize margin management techniques, engage with partners to enhance win rates and solution delivery, and facilitate solution development in cooperation with internal and external stakeholders. Furthermore, you will define and pursue joint growth opportunities with partners using the organization's portfolio, anticipate and address potential risks to client relationships, and implement strategies to mitigate negative impacts. Leading contract renewal negotiations, managing pricing discussions, securing contract extensions, and ensuring favorable terms for all parties involved will be part of your responsibilities. Analyzing account performance data, tracking key performance indicators, and providing data-driven insights for continuous improvement to clients are also important tasks. It is recommended that you hold a Four-year or Graduate Degree in Sales, Marketing, Business Administration, or a related field, or have commensurate work experience. Ideally, you should have 7-10 years of experience in customer relationship management, account management, or a related field. While certifications are not required, having knowledge and skills in areas such as Account Management, Business Development, Business Planning, Customer Relationship Management, Sales Management, and more will be beneficial. Effective communication, results orientation, learning agility, digital fluency, and customer centricity are essential cross-organizational skills for this role. Your impact will be felt across the function as you lead and provide expertise to functional project teams, and potentially participate in cross-functional initiatives. You will work on complex problems requiring an in-depth evaluation of multiple factors, contributing significantly to the organization's success. Please note that this job description outlines the general responsibilities and level of work expected in this role. It is not exhaustive and may be subject to change, with additional functions assigned as needed by management.,

The role you are applying for involves providing an exceptional customer onboarding experience for new customers, managing their learning journey, and assisting them in understanding how our business offerings can benefit their success. Your main responsibilities will include facilitating a smooth onboarding process for customers, coordinating resources across multiple teams, proactively communicating with clients, and collaborating with internal teams to ensure a successful onboarding process. Additionally, you will assist customers in their learning journey, tailor their food & drinks menu, demonstrate how our software can enhance their business, and update the company's learning site. To excel in this role, prior experience in customer service roles is required, while industry experience and account management skills are highly desirable. Proficiency in computers, including Mac and PC, as well as MS Office Products is necessary. Excellent communication skills, both verbal and written, strong organizational abilities, and the capacity to thrive in fast-paced environments are essential. About you, the ideal candidate would have experience in customer service or a relevant industry, be highly organized, possess excellent communication skills, and have familiarity with Microsoft Office and CRM Suite. Dealing with English-speaking customers, formal project management training, and a university degree would be advantageous. A positive and extroverted personality, professional appearance, active listening skills, and customer empathy are also valued traits for this role.,

Deal with client and partner queries professionally Good Communication Organised follow up and coordination for ongoing projects Should be spontaneous Maintaining professional network with service partners Managing Social media page Health insurance

Role & responsibilities Review the performance of all the key Pan India accounts and address the possible areas of improvement to enhance stakeholder satisfaction. Be a team player and leader by periodically reviewing the team's performance, setting goals and targets, and encouraging upskilling for efficient client management. Prepare interim performance reports for these accounts for both the internal and external stakeholders. Organize employee engagement sessions and upskilling for team members through training, coaching and any relevant mentoring sessions. Handle escalations and associated documentation if any. Managing the key stakeholders of the assigned accounts and ensuring their employees have a seamless claims experience by making sure the services provided are per the agreed SLA Essential Qualification: Any graduate degree from a recognized Indian University Recommended Experience: Having 5+ years of experience working with TPAs and Brokers in General Insurance, Life Insurance, or Health Insurance Experienced in managing large accounts and a team members in either a TPA/Broker/Insurance/hospital Excels in market analytics while thriving in a customer-oriented role Comfortable working in an environment that fosters inter-departmental coordination and contribution Interested candidate can share their resume to varsha.kumari@mediassist.in

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly Digital India by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Job Purpose To manage and drive the New Business and Revenues of the strategic accounts in order to attain market leadership in strategic Accounts segment through effective account management, revenue growth, market share and profit whilst complying with agreed budget, timescales and agreed policy guidelines and regulatory norms Key Result Areas/Accountabilities To achieve cluster budgeted revenue target for all VIBS products from allocated HQ accounts. To manage and sell products Mobility, ILL, MPLS, SIP, IOt, Cloud. To Achieve the New order Booking targets for all the product lines Revenue enhancement by adding quality sales with high ARPU Margin management in tariff plans offered to the customer. To manage & grow exiting revenue generating farming accounts. Generate new revenue by adding new products and services in new and existing accounts as per agreed target Deliver Mobility Voice & Data targets along with Fixed line order booking and revenue Achievement of new account opening target as per agreed hunting accounts for both Mobility and FLX. Generate monthly revenues and convert them into farming category. Full participation on generating pipeline for large opportunity of Mobility and fixed line Data and Voice. Own and coordinate internally to ensure service delivery, project delivery and overall customer satisfaction. Core Competencies, Knowledge, Experience Critical Success Factors Team player Innovates and improvises to achieve targets. Good communication skills Threshold Functional Competencies . Product, Service and Technology Knowledge - Enterprise . Negotiation . Sales Planning and Forecasting Differentiating Functional Competencies . Customer Relationships . Solution Selling Experience A proven track record in meeting revenue, New Business and number targets. Knowledge of Corporate Sales Also, knowledgeable on account management concepts. Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership

Let s do this. Let s change the world. In this vital role you will be responsible for the oversight and hands-on leadership of the Access and Privileged Access Management (PAM) team within Digital Identity Access Services (DIAS) organization. This role involves developing, implementing, maintaining, and updating IAM strategies, policies and procedures to ensure the security and integrity of our systems and data. The ideal candidate will have extensive experience in Okta, Microsoft Entra and PAM technologies like CyberArk, SSO, MFA, Password Vaulting and Privileged Account Management. Candidate should have a deep understanding of security standard processes, and the ability to lead a team in a dynamic, global environment. Roles & Responsibilities: Develop and maintain the Access and PAM standards and architecture, ensuring that it meets industry standards. Assess and select IAM technologies and tools that align with Amgen s IAM strategy. Lead the information security team, providing guidance, support, and mentoring to ensure the effectiveness of security operations. Develop and implement the IAM (Identity Access Management) strategy aligned with the organizations information security goals and regulatory requirements. Lead the design, implementation, and management of IAM solutions, including governance, access management, and privileged access management. Create, implement, and maintain IAM policies, standards, and procedures to manage user identities and access rights. Design and enforce access control mechanisms, including role-based access control (RBAC), to safeguard sensitive information. Manage IAM-related security incidents and vulnerabilities, coordinating with IT security teams to mitigate risks. Stay ahead of with industry trends, emerging threats, and standard processes in IAM. Collaborate with IT and security teams to integrate IAM solutions with other security and business systems. Develop and maintain key performance indicators (KPIs) to track service metrics and generate regular reports for management. Evaluate and implement IAM tools and technologies to enhance security and streamline processes. Participate in vendor proposals, contract negotiations/renewals. This role on occasion might have responsibilities outside of business hours. Travel: International and/or domestic travel up to 10% may be important. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications and Experience: Master s degree with 4 years of experience related field OR Bachelor s degree with 6 of experience in related field OR Diploma with 8 years of experience. Functional Skills: Strong knowledge of Privileged Access Management, Session Management and Vaulting technologies. Working knowledge of Web Access Management and SSO technologies (Okta, Azure, Ping Federate, SAML, OAuth, and OpenID/Connect). Experience and background of B2B concepts and architecture, application and reverse proxies, SSO, and multi-factor authentication. Familiarity with security standards and regulations (e.g., NIST, ISO 27001). Experience with Authentication, Provisioning/Deprovisioning, Role Management, Session Management and Privileged Account Management. Experience in driving transformation initiatives using Scaled Agile methodology. Excellent verbal and written communication skills for technical and non-technical audiences of various levels in the organization. Good-to-Have Skills: Work experience in the biotechnology or pharmaceutical industry. Degree in Computer Science, Information Systems, or Engineering. Familiarity with GxP standards, Information Security standards and policies like ISO 27001/27002, NIST and others. Strong problem-solving and analytical skills. Demonstrated ability to work effectively in a fast-paced, dynamic environment. Understanding of ITIL processes and implementation. Proficiency in scripting and automation (e.g., Python, Bash) is a plus Professional Certifications CompTIA Security+ (preferred) Cloud Identity or Security Certification (preferred) Okta Certification (preferred) CyberArk Certification (preferred) Soft Skills: Excellent analytical and troubleshooting skills. Strong verbal and written communication skills. Ability to work effectively with global, virtual teams. High degree of initiative and self-motivation. Ability to manage multiple priorities successfully. Team oriented, with a focus on achieving team goals. Strong presentation and public speaking skills. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Job Purpose: To lead and deliver business analysis efforts on multiple concurrent Virtual Account Management (VAM) initiatives in a corporate banking environment, ensuring the effective translation of business needs into functional and technical solutions. This role requires in-depth industry knowledge, stakeholder engagement, and the ability to manage complex banking projects in parallel. Key Responsibilities: Elicit and document high-quality business and functional requirements. Perform system/functional analysis to facilitate the functional requirements document (UR) Creation of operational workflows, and use cases diagrams Contribute towards the relevant sections of the Requirements Traceability Matrix (RTM) Provide viable solutions that improve operational efficiency, user experience, and delivers business initiatives Review and sign-off the artefacts and solutions produced by the technical teams and vendor Conduct feasibility assessments and impact analysis across various systems. Manage multiple project deliverables concurrently, ensuring alignment and consistency. Collaborate with business, technology, and compliance teams to drive solution design. Support User Acceptance Testing (UAT) and issue resolution. Provide SIT, UAT, regression testing and rehearsal testing support, to ensure successful implementation of solution Contributing Responsibilities Develop new products jointly with other application/project teams Contribute towards the end-to-end solutioning for these new products To share expertise by providing training and knowledge sharing sessions Required Qualifications: Bachelors degree in business, Finance, Information Systems, or related discipline. Minimum of 10 years of experience, with Senior roles as a Business Analyst in the banking industry. Demonstrated ability to manage multiple projects in parallel with strong delivery focus. Expertise in Virtual Account Management, cash management, and liquidity solutions. Familiar with Virtual Account Management domain is a mandate. Familiarity with SWIFT MT940/942, ISO 20022, and treasury operations. Excellent documentation, communication, and stakeholder management skills. Hands-on experience with data/interface mapping and troubleshooting Experience managing test team for SIT/UAT/Performance Test planning, execution and Reporting Practice of SDLC and/or Agile Scrum, including but not limited to Demand Mgmt, Change Mgmt & Release Mgmt Competencies (Technical / Behavioral) Strategic Thinking Business Process Analysis Multitasking and Prioritization Stakeholder Management Communication and Presentation Attention to Detail Problem Solving Domain Expertise in Corporate Banking Preferred Qualifications / Value-Adds: Experience working in APAC/Asia regional banking highly valued. Familiarity with Oracle OBVAM and/or Oracle OBDX platforms. Exposure to Agile methodologies and tools (JIRA, Confluence, Azure DevOps). Understanding of API integrations and digital channel implementations. Certifications such as CBAP, CCBA, or Oracle credentials. Skills (competencies) (SDLC) Methodology Active Listening Adaptability Agile (Software Development Framework) Analytical Thinking APIs Automation (Frameworks) AWS (Cloud Platform) AWS Architecture Business Acumen Business Analysis C# Capgemini Integrated Architecture Framework (IAF) Cassandra (Relational Database) Change Management Cloud Architecture Coaching Collaboration Confluence Delegation DevOps Docker ETL Tools Executive Presence GitHub Google Cloud Platform (GCP) Google Cloud Platform (GCP) (Cloud Platform) IAF (Framework) Influencing Innovation Java (Programming Language) Jira Kubernetes Managing Difficult Conversations Microsoft Azure DevOps Negotiation Network Architecture Oracle (Relational Database) Problem Solving Project Governance Python Relationship-Building Risk Assessment Risk Management SAFe Salesforce (Integration) SAP (Integration) SharePoint Slack SQL Server (Relational Database) Stakeholder Management StorageArchitecture Storytelling Strategic Thinking Sustainability Awareness Teamwork Technical Governance Time Management TOGAF (Framework) Verbal Communication Written Communication

Summary Provide analytics support to Novartis internal customers (Countries & Regional marketing and sales teams) on various low-medium complexity analytical reports. -Support and facilitate data enabled decision making for Novartis internal customers by providing and communicating qualitative and quantitative analytics. -Support business in building practice by involving in various initiatives like knowledge sharing, on-boarding and training support, support team lead in all business related tasks / activities, building process documentation and knowledge repositories -To be an integral part of a comprehensive design team responsible for designing promotional marketing materials. Responsible for delivering Call plans/Alignments to support the Field teams in reaching HCPs/Patients. About the Role About the Role: Acts as a function level SME, works on multiple client engagements with collaborating with teams members to produce high quality results. Provide though leadership and innovation, lead initiatives of process excellence and possesses very strong analytical skills Your responsibilities include, but are not limited to: Help develops new service offerings in close collaboration with functional and account management teams The responsibilities for this role include but not limited to deliver Call planning/ Refinements / Territory Alignments / Incentives independently with high quality, on time, error-free and in line with requirements. Able to communicate effectively and handle client calls independently. Should be able to contribute to ideas in team huddles for process improvements. Continuously improve processes by eliminating redundancies and inefficient process. - Should have proven ability to guide and Onboard new members quickly. Should be able to cross collaborate and identify bottle necks in newer processes or launches Build and deliver below customer requirements as per agreed SLAs (timeliness, accuracy, quality, etc) and drive excellent customer service Hands on to Customer segmentation & targeting, Field-force optimization, Territory alignment, Incentive compensation (Plan-Design-Admin), Territory sales performance reports, Activity (QTQ) performance reports, Others SFE support, Call plan management and Territory action plan report Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of services What you ll bring to the role: Should be customer service oriented and strong and proactive business results-focus, and proven track record to provide insights that increase efficiency Support team leaders in recruitment and on-boarding of new associates within the organization. Leads capability building by actively prioritizing various knowledge sharing sessions that enables growth and improves quality of CSP Hyd deliverables across the function. Stay in sync with all internal functional operating procedures like time tracking, critical metric tracking and strong analytical thinking with problem solving approach. Build and maintain standard operating procedures (SOPs), quality checklists that will enable excellent quality outputs for all outputs within the function. Develop and maintain knowledge repositories that captures qualitative and quantitative reports of brands, disease areas, macroeconomic trends of Novartis operating markets, etc. Reporting, and other internal systems and processes. Comply to all Novartis operating procedures as per legal / IT / HR requirements Desirable requirements: University/Advanced degree is required, Master s degree in fields such as business administration, finance, computer science or technical field is preferred Experience (2+ years) in |Hands-On | Snowflake (SQL), ETL, Data Model Design IC, Pharma Analytics in a market research firm or pharmaceutical company or Pharma KPO and should have an understanding of Pharmaceutical business including its regulatory environment. Hands on to Dataiku, JCPM, JAMS, Python, SQL, Excel, Powerpoint, Zaidyn (good to have). Experience on JTD is required in case of Alignment hiring. Should be keen on learning new tools and techniques and adapt to technological transformations Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients lives. Ready to create a brighter future together? https://www. novartis. com / about / strategy / people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork. novartis. com/network Benefits and Rewards: Read our handbook to learn about all the ways we ll help you thrive personally and professionally:

Summary - Provide sales force analytics support to Novartis internal customers (Countries & Regional marketing and sales teams) on various high complexity sales force analytical reports. - Facilitate data enabled decision making for Novartis internal customers by providing and communicating qualitative and quantitative analytics. - Support business in building practice by involving in various initiatives like knowledge sharing, on-boarding and training support, support team lead in all business related tasks / activities, building process documentation and knowledge repositories. - Responsible for delivering Call plans/Alignments to support the Field teams in reaching HCPs/Patients. Planning and guiding other team members to achieve 100% accuracy and timeliness. About the Role About the Role: Acts as a function level SME, works on multiple client engagements with collaborating with teams members to produce high quality results. Provide though leadership and innovation, lead initiatives of process excellence and possesses very strong analytical skills Your responsibilities include, but are not limited to: Help develops new service offerings in close collaboration with functional and account management teams and Build and deliver below customer requirements as per agreed SLAs (timeliness, accuracy, quality, etc) and drive excellent customer service Create and deliver below customer requirements as per agreed SLAs (timeliness, accuracy, quality, etc) and drive excellent customer service o Territory alignment o Call plan management o Territory action plan report Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of services Create and maintain standard operating procedures (SOPs), quality checklists that will enable excellent quality outputs for all outputs within the function Develop and maintain knowledge repositories that captures qualitative and quantitative reports of brands, disease areas, macroeconomic trends of Novartis operating markets, etc Support team leaders in recruitment and on-boarding of new associates within the organization Hands on to Customer segmentation & targeting, Field-force optimization, Territory alignment, Incentive compensation (Plan-Design-Admin), Territory sales performance reports, Activity (QTQ) performance reports, Others SFE support, Call plan management and Territory action plan report Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of services What you ll bring to the role: Should be customer service oriented and strong and proactive business results-focus, and proven track record to provide insights that increase efficiency Support team leaders in recruitment and on-boarding of new associates within the organization. Leads capability building by actively prioritizing various knowledge sharing sessions that enables growth and improves quality of CSP Hyd deliverables across the function. Stay in sync with all internal functional operating procedures like time tracking, critical metric tracking and strong analytical thinking with problem solving approach. Build and maintain standard operating procedures (SOPs), quality checklists that will enable excellent quality outputs for all outputs within the function. Develop and maintain knowledge repositories that captures qualitative and quantitative reports of brands, disease areas, macroeconomic trends of Novartis operating markets, etc. Reporting, and other internal systems and processes. Comply to all Novartis operating procedures as per legal / IT / HR requirements Active participation in various knowledge sharing sessions that enables growth and improves quality of deliverables across the function and Comply with all internal functional operating procedures like time tracking, KPI tracking and reporting, and other internal systems and processes Desirable requirements: University/Advanced degree is required, Master s degree in fields such as business administration, finance, computer science or technical field is preferred Experience (6+ years) in |Hands-On | Snowflake (SQL), ETL, Data Model Design IC, Pharma Analytics in a market research firm or pharmaceutical company or Pharma KPO and should have an understanding of Pharmaceutical business including its regulatory environment. Min if 2 years of experience in leading a project by collaborating across multiple teams with Pharma background is preferred. Hands on to Dataiku, Zaidyn, JCPM, Python, SQL, Excel, PowerPoint , JTD (for territory alignment) People management and good presentation skills are required. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients lives. Ready to create a brighter future together? https://www. novartis. com / about / strategy / people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork. novartis. com/network Benefits and Rewards: Read our handbook to learn about all the ways we ll help you thrive personally and professionally:

Develop effective B2B/Corporate Sales Strategy Generate qualified leads Manage sales pipeline Create customized account plans Close Deals & meet revenue targets Drive customer retention Upsell, Cross-sells opportunities Accurate Reporting through CRM Required Candidate profile 4–8 yrs exp in Key Account Mgmt Corporate/B2B sales, Client servicing Manage Large/Strategic clients Preferably in technical, Solutions-based sales environment Pleasant Personality Great Communicator