Delivery Operations Senior Analyst

Skill required: Procure to Pay - Master Data Management (MDM)
Designation: Delivery Operations Senior Analyst
Qualifications:Bachelor??s degree with Finance specialization
Years of Experience:5 to 8 years
What would you do?
To be responsible for the knowledge transfer in the areas of Systems, applications and activities that follow Reports and control process. Responsible for documentation and changes thereof. Ensure that the necessary guidelines are complied with, and necessary documents are maintained as applicable for all day-to-day processes.Play a key role in the team, being the link between the Team, Management and Client Partners. They ensure that adequate process knowledge is developed and be the first point of contact for all members
What are we looking for?

Procurement OperationsVendor ManagementFinance Master Data ManagementTeam Lead ExperiencePeople ManagementSerial NoFunctional CompetencyRequired Prof. Level (as per JD)1QualificationCommerce Graduate2Accounting knowledgeLevel 43MS OfficeLevel 4 Serial NoProfessional CompetencyRequired Prof. Level1Analytical ThinkingLevel 42Communication & Presentation SkillsLevel 43Decision Making SkillsLevel 44Focus on Goals / Result OrientationLevel 5Proficiency LevelDefinitionLevel 1Exhibits basic competency indicators occasionally.Level 2Exhibits basic competency indicators consistently and effectively.Level 3Exhibits competency indicators of medium complexity occasionally.Level 4Exhibits competency indicators of medium complexity consistently and effectively.Level 5Exhibits advanced competency indicators occasionally.Level 6Exhibits advanced competency indicators consistently and effectively.Account Management, Leadership Essentials, Procurement Management, Procure to PayAdatible & Flexible, Strong Analytial skills, Written & verbal communication, Ability to meet deadlines, Collabration and interpersonal skillsRequirementsFor CL10:5 - 8 years of experienceFor CL09:9 -12 years of experienceFor CL08:12+ years of experienceBachelor??s / master??s degree in commerce, Finance, Accounting.Strong understanding of accounts receivables processes and proceduresFlexible to work in shiftsKnowledge of SAP is an added advantageExcellent communication skills, verbal and writtenExcellent attention to detail, numerical accuracy, excellent communication, organizational, and time management skillsStrong interpersonal and problem-solving abilities.Customer-oriented mindset with empathy and patience.Proficiency in MS Office (Excel, Outlook, Word) and CRM platforms.Ability to manage multiple tasks and deadlines efficientlyAnalytical thinking and attention to detail.Ability to handle sensitive financial information with integrity and strong problem-solving skills Roles and Responsibilities:
In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shiftsReports & Controls:Data Collection & Onboarding:Gathering detailed information (legal name, address, tax ID, banking details, contact info) from new vendors and performing initial vetting and due diligence.Data Entry & Verification:Accurately inputting data into ERP or P2P systems and verifying it against authentic documentation to prevent errors and fraud.Data Quality & Standardization:Implementing rules (data governance) to ensure data is consistent, accurate, and complete across all systems, and eliminating duplicate records.Data Maintenance & Updates:Continuously monitoring and updating vendor information as changes occur (e.g., new bank details, address changes, updated certifications).Compliance & Risk Monitoring:Regularly checking vendor status for compliance with regulations (e.g., financial stability, ethical practices, data security) and conducting periodic audits.Deactivation & Archiving:Deactivating vendor profiles when relationships end to ensure data security and system cleanliness.Role-Specific Responsibilities:Associate ManagerOwn the Procurement Operations Tower performance - Vendor Customer Master Data Management.Analyze KPIs and implement process improvements.Manage a team of 15??30+ FTEs and ensure training, motivation, and development.Support audit and compliance reviews and maintain strong internal controls.SpecialistLead daily Procurement operations and ensure SLA/KPI achievement across assigned processes.Support transition and stabilization of new processes or markets.Perform detailed root cause analysis and recommend corrective actions.Create productivity trackers, dashboards, and standard operating procedures (SOPs).Team LeadSupervise daily task allocation, queue monitoring, and quality checks.Ensure accurate processing of Vendor Creation, Modification or deletion requests as per SLA.Review and validate reports, trackers, and reconciliations prepared by team members.QualificationBachelor??s degree with Finance specialization