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1.0 - 6.0 years
3 - 6 Lacs
Bengaluru
Work from Office
HI WArm Greetings from Rivera Manpower Services, Currently we are hiring for JP Morgan chase for Claims Specialist Note : Minimum One year Experience is International voice Process is a Must. Should not have career Gap of more then 6 months Please call and book your interview slots: DHARSHAN - 7996002799 (Please send a message on WhatsApp in case the numbers is busy). Designation: Senior Process Associate Location: Bangalore Location: Bangalore CTC: Upto 6.5LPA Process: International Voice Process(>1y exp) Immediate Joiners only Required Candidate profile * Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. *Only Customer Service Experience. * International Voice Background preferred. Perks and Benefits *Night Shift allowance *daily Food allowance *Both Ways Cab Provided. *incentives *insurance Regards, DHARSHAN 7996002799
Posted 5 hours ago
3.0 - 8.0 years
8 - 10 Lacs
Mumbai
Work from Office
Hello all, Hiring French KYC Role : Candidates would be hired at Team leader on paper (IC role) 1. It would be a IC role 2. Candidate should be B2 certified in French 3. Candidate need to be a Native French Speaker ( As the candidate would have to communicate over calls in French with client / customers ) 4. Prefer candidate with prior experience in KYC or candidate who has experience in Banking or Insurance process 5. Candidate should be willing to work in night shifts 6. Qualification required Graduate or PG 7. Work Location Airoli ( Work from office ) 8. Salary Range 8 to 10 LPA Please find below the roles & responsibilities Responsibilities: - Seek to perform an independent quality check of client profile updates during Lifecycle Management process, including Client Corporate Structure, Source-of-Wealth, KYC, Tax, US Indicia, Sanctions, PEP, Sustainability Risk, Reputational Risk and Client Risk Score, to ensure adherence to regulatory requirements and Bank policies Be the single point of contact / case manager for Team, on Periodic Review cases Be the Subject Matter-Expert (SME) in Focused Review processes, to assist with the implementation and delivery of continuous process/technology improvements Uphold the highest standards of control, always keeping data integrity and process controls in mind while carrying out day-to-day work Stay up-to-date with the latest regulatory, policy and procedural requirements, and take ownership of relevant procedural updates Engage business partners in Back Office, Compliance and Operations regularly, to enable effective collaboration in day-to-day work Provide support for any regulatory & audit related reviews, and training/walkthrough of client onboarding process, as required
Posted 5 hours ago
1.0 - 5.0 years
4 - 5 Lacs
Pune
Work from Office
Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Bangalore, Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @ 9606553812 / 6364808230 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!
Posted 5 hours ago
3.0 - 8.0 years
4 - 7 Lacs
Gurugram, Delhi / NCR
Work from Office
Process Trainer BPO Total 3 yrs exp out of this 1 yrs as BPO Process Trainer on the paper TNA TNI TTT Refresher NHT PKT Immediate Joiner Call/WhatsApp cv if you have Banking process exp Sri 8851792136 Neha8287267407 Required Candidate profile Graduate Immediate Joiner Call/WhatsApp cv to Sri 8851792136 Neha8287267407
Posted 9 hours ago
0.0 - 1.0 years
2 - 4 Lacs
Mysuru, Bengaluru, Chamarajanagar
Work from Office
ROLE PURPOSE & OBJECTIVE Manages banking relationship with 650 families within the geographic area of control by offering full range of banking services Directly responsible to acquire new customers for Group Lending (GL) business and servicing existing customers Upsell loans to right customers and family members based on requirement and capacity to repay Offer and onboard Savings Accounts and other deposit products to customer, their family members and their references Deliver prompt customer services; be accessible to customers at all times for GL, IL and Family Banking queries Generate quality leads for cross-selling for third party products offered by Ujjivan Small finance Bank. Provide timely loan for eligible repeat and top-up customers. Adherence to the defined set of processes and circulars. KEY DUTIES & RESPONSIBILITIES OF THE ROLE Business/ Financials Meet the set targets on Group Loans (GL) in terms of open market acquisition and repeat GL loans Convert GL customers, family member and referrals for Family Banking in terms of opening Savings Accounts and maintaining minimum balance Actively source term deposits (FD and RD) from Family members of GL customers Offer suitable Insurance products to customer and family members to provide adequate insurance coverage Identify, process and refer GL customers who can be potentially given Individual loans either unsecured /secured Share customer insights/product related feedback with the ACRM Customer Ensure customers and Family members are educated about entire bouquet of banking products (Loans GL, IL, Secured, Deposits & Insurance) offered by Ujjivan Interact with customers in a courteous and professional manner; provide prompt, efficient and accurate services Ensure timely insurance claim settlement for his/her customers Resolve customer queries/pertaining to GL, IL & Family Banking within specified timelines Internal Process Identify and conduct surveys of new working areas for group formation and conducts projection meeting for GL and Family Banking Group Loans: Fill customer profile forms, Loan Application form with accuracy and collects supporting documents for account opening in strict adherence to KYC norms followed by a Compulsory Group Training (CGTs) Individual loans (for certified CROs): Analyze existing customer profile and repayment capacity, fill customer profile forms, Loan Application form with accuracy and collects supporting documents for account opening in strict adherence to KYC norms Coordinate with customers in the disbursement process Conduct Center Meeting as per schedule without fail and ensure timely repayments, collection of deposits for savings accounts / fixed deposit, updates all transactions on True-Cell, an interface to track monetary transactions Open savings accounts for Customer and their Family members in Ujjivan Help to conduct the CSR activities and motivates customers to participate in the Financial Literacy Program Give the detailed field reports to ACRM and discuss field related issues Adherence to the defined set of processes and circulars. Learning & Innovation Maintain up to date knowledge of GL, IL and Family Banking products and services as well as a working knowledge of other products offered in the branch Ensure adherence to training man-days/ mandatory training programs for self Ensure goal setting, mid-year review and performance appraisal processes are completed within specified timelines MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS Educational Qualifications Graduate Experience 0-1 year experience for Graduates Field Experience preferably in product sales, banking or collection Functional Skills Knowledge on unsecured products Basic Computer knowledge (MS Office, Outlook) / Ease of technology usage Is fluent in the local languages and has a working knowledge of English Behavioral Skills Product selling skills Willingness to travel & relocation as per business requirements and career opportunities Interpersonal skills Ability to interface (orally and in writing) with all levels of associates and customers Ability to manage teams and drive performance Training skills Location: Bengaluru,Chamarajanagar,Channapatna,Chikkaballapura,Chintamani,Gauribidanur,Gundlupet,Hassan,Hosakote,Kanakapura,Kollegal,Kothamangalam,Maddur,Magadi,Mysuru,Nagar,Nanjangud,Nelamangala,Pandavapura,Piriyapatna,Puttur,Ramanujnagar,Rajanagaram,ShrirangapattanaBannerghatta,Hebbal,Peenya,Yelahanka
Posted 11 hours ago
0.0 years
2 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
We are inviting applications for the role of AML/KYC We require someone with extensive knowledge and experience in General Accounting. Responsibilities In this role, you will be responsible for all the activities related to AML/KYC which include: Document findings and ensure this is adequate for quality checks and audits Able to identify red flags and judge the need for issue Able to meet timelines and turn around completed cases to meet service level agreements without compromising on quality Ability to work independently and deliver against commitments Ability to act swiftly and work in a evolving digital environment Should have good knowledge on AML and KYC end to end Process Qualifications we seek in you! Minimum qualifications Advanced Communication and Presentation skills Problem solving and decision-making Preferred qualifications Will consider people with capital markets experience Strong knowledge about AML/CTF and sanctions Good knowledge about banking/capital markets products, processes and platforms contact 8591818500 watsapp only
Posted 11 hours ago
1.0 - 5.0 years
5 - 8 Lacs
Pune
Work from Office
1.Excellent Communication Skills 2.Experience in Functional Testing of Web-Based application, Mobile App Testing 3.Knowledge of testing methodologies and processes 4.Basic SQL Query knowledge 5.ISTQB Certification Added Advantage Required Candidate profile Only IT Graduate Required BE/BTech (IT/CS), Entc /MCA Domain: -BFSI, Banking, Payments, Accounting
Posted 12 hours ago
3.0 - 8.0 years
3 - 7 Lacs
Gurugram
Work from Office
Min 1 yrs exp BPO Voice Quality Analyst on paper International Banking Voice Process Audits calls ,audit reports, Call Calibration IMMEDIATE JOINER Call/Whtsapp cv if you have Banking Process exp AMIT 8851792136, Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy
Posted 1 day ago
3.0 - 8.0 years
3 - 7 Lacs
Gurugram, Delhi / NCR
Work from Office
Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407
Posted 1 day ago
1.0 - 6.0 years
3 - 5 Lacs
Kochi, Pathanamthitta, Kollam
Work from Office
Relationship Manager / Senior RM with AXIS MAX Life Insurance Company - Bancassurance Channel CTC : 3 - 4.5 Lakhs + incentives Handle 2 to 3 bank branches , convert bank leads into sales . Relationship Management Cross Selling Required Candidate profile Looking graduates with minimum 6 months of sales exp in Insurance / banking / financial products Candidates from bancassurance channel have advantage CTC negotiable Send CV to bookmark.hr@gmail.com
Posted 1 day ago
1.0 - 6.0 years
3 - 4 Lacs
Kochi/ Cochin, Cannanore/ Kannur, Pathanamthitta
Work from Office
Relationship Manager / Senior RM with AGEAS FEDERAL Life Insurance Company - Bancassurance Channel CTC : 3 - 4.5 Lakhs + incentives Handle 2 to 3 bank branches , convert bank leads into sales . Relationship Management Cross Selling Required Candidate profile Looking graduates with minimum 6 months of sales exp in Insurance / banking / financial products Candidates from bancassurance channel have advantage CTC negotiable Send CV to bookmark.hr@gmail.com
Posted 1 day ago
1.0 - 6.0 years
2 - 4 Lacs
Kochi/ Cochin, Kasargode, Malappuram
Work from Office
Relationship Manager / Senior RM with Edeelweiss Tokio Life Insurance Company - Bancassurance Channel - ESAF bank CTC : 2.5 - 4 Lakhs + incentives Handle 2 to 3 ESAF bank branches , convert bank leads into sales Relationship Management Cross Selling Required Candidate profile Looking graduates with minimum 6 months of sales exp in Insurance / banking / financial products Candidates from bancassurance channel have advantage CTC negotiable Send CV to bookmark.hr@gmail.com
Posted 1 day ago
1.0 - 6.0 years
3 - 5 Lacs
Kochi/ Cochin, Kasargode, Kannur
Work from Office
Relationship Manager / Senior RM with AXIS MAX Life Insurance Company - Bancassurance Channel CTC : 3 - 4.5 Lakhs + incentives Handle 2 to 3 bank branches , convert bank leads into sales . Relationship Management Cross Selling Required Candidate profile Looking graduates with minimum 6 months of sales exp in Insurance / banking / financial products Candidates from bancassurance channel have advantage CTC negotiable Send CV to bookmark.hr@gmail.com
Posted 1 day ago
7.0 - 12.0 years
20 - 35 Lacs
Hyderabad, Pune, Bengaluru
Work from Office
Role & responsibilities • Channels PM with strong experience in Contact centre automation in the banking sector and Digital transformation in banking sector (Prefer AI/ML skills). • Extensive experience in contact center automation for banking journeys ONLY. Candidates with contact center experience outside of banking sector will NOT be considered. • Project Manager with Banking Digital transformation experience in complex Global delivery engagement • Exceptional communication, articulation, and stakeholder management skills, with the ability to navigate complex business transformation projects. • Experience in leading business transformation projects in contact center banking domain. • Extensive experience in handling multiple cross functional stakeholders • Experience in presenting the project status reports in the steering committee meetings. •Project Management skills end to end delivery, RAID log reporting, Risk reporting and mitigation, presenting in Steering Cos •Agile knowledge with hands on experience in Jira/confluence
Posted 2 days ago
3.0 - 8.0 years
5 - 11 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Excellent Comms Age upto 33 years Min 2 yrs in Sales & Service Customer service executives with upselling and cross selling can apply candidates should be from Banking Product sales Required Candidate profile If Interested then Call or Whats App HR Anika @ 7738581678 Perks and benefits 3lac worth insurance, Huge Incentive, No Probation
Posted 2 days ago
8.0 - 13.0 years
14 - 24 Lacs
Bengaluru, Mumbai (All Areas)
Hybrid
Job Summary: We are seeking a highly experienced Senior Scrum Master with 8+ years of experience in Agile environments, particularly working with fast-paced, cross-functional teams. The ideal candidate will have a strong focus on continuous improvement, with a proven track record of using Agile metrics such as velocity, burndown, and cycle time to drive measurable enhancements in team performance. Experience in the banking or financial services domain is a strong plus. Expertise in JIRA and Confluence is mandatory. Key Responsibilities: Facilitate Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives. Serve as a servant-leader and coach to Agile teams, promoting collaboration, innovation, and ownership. Drive continuous improvement by tracking Agile metrics (velocity, burndown, cycle time) and implementing data-driven enhancements. Partner closely with Product Owners to ensure backlogs are well-groomed, prioritized, and aligned with business goals. Remove team impediments, shield the team from distractions, and escalate risks or blockers when necessary. Standardize Scrum practices and contribute to organizational Agile maturity. Ensure high-quality documentation and transparency using JIRA and Confluence (must-have). Foster a culture of open communication, feedback, and shared accountability. Required Qualifications: 8+ years of experience as a Scrum Master in Agile software development environments. Proven track record working with fast-paced delivery teams and delivering high-impact results. Strong command of Agile principles, Scrum practices, and related frameworks (Kanban, SAFe is a plus). Demonstrated experience using Agile metrics to improve performance. E.g., improved velocity through actionable retrospectives. E.g., reduced delivery cycle time by optimizing workflow and WIP limits. Hands-on experience with JIRA and Confluence is required. Excellent facilitation, coaching, and stakeholder management skills. Strong interpersonal skills and a proactive mindset. Experience in the banking or financial services sector is a plus. Certified Scrum Master (CSM), PMI-ACP, or equivalent Agile certification. Nice to Have: Experience with scaled Agile environments (e.g., SAFe, LeSS). Background in software engineering or technical project delivery. Exposure to DevOps or Agile Quality practices.
Posted 2 days ago
1.0 - 6.0 years
2 - 4 Lacs
Ambikapur, Jagdalpur, Rajnandgaon
Work from Office
Job Responsibilities : - Deal with the walk-in customers in branch - Will have to work on the leads given from branch - Set up a meeting with potential customers and close the deal - Mostly branch-work Required Candidate profile Criteria: - Graduation is a must - Age must be in between 21-38 - Minimum 6 months of work experience - BFSI work experience preferred
Posted 2 days ago
1.0 - 6.0 years
4 - 6 Lacs
Bengaluru
Work from Office
Warm Greetings From Rivera Manpower Services, JOY 7996004799 rivera.joy1210@gmail.com (Please send us a message on WhatsApp in case the numbers are busy). Job Title: Practioner Banking TransactionsLocation: Bangalore (UK Shifts) About the Role: We are hiring for a leading UK bank to support UK customers in various banking transactions. We welcome applications from both freshers and experienced professionals who bring excellent communication skills, logical thinking, and the ability to work UK shifts. This role is vital for delivering exceptional customer service and ensuring smooth banking operations. Key Responsibilities: Customer Assistance: Provide top-notch support to UK banking customers via phone, email, and chat. Assist with everyday banking transactions, including account queries, fund transfers, and statement requests. Resolve customer issues in a timely and efficient manner. Service Excellence: Maintain a high standard of customer service by following bank procedures and compliance requirements. Identify opportunities for process improvements to enhance customer satisfaction. Address and resolve complaints professionally, escalating issues to senior management as needed. Communication & Collaboration: Use excellent verbal and written communication skills to clearly explain processes and resolve queries. Collaborate with cross-functional teams (e.g., technical support, operations) to resolve customer issues. Provide feedback for service improvement initiatives and contribute to team discussions. Shift & Process Adherence: Work in UK shifts to ensure support coverage during peak banking hours. Adhere to internal guidelines and regulatory standards. Maintain accurate and detailed records of customer interactions for compliance and quality purposes. Education: Freshers: A relevant graduate degree is preferred. Experienced: Minimum 1-year experience in international voice customer service Skills: Excellent Communication: Both written and verbal, with a clear command of English. Logical Thinking: Ability to analyze situations and make sound decisions quickly. Customer Focus: A proactive approach to handling queries and resolving issues. Ability to work in a fast-paced environment and adapt to changing customer needs. Basic understanding of banking operations and financial products is a plus. Additional Requirements: Comfortable working in UK shifts. Strong computer literacy and experience using CRM systems will be advantageous. A commitment to continuous improvement and learning new processes. Competitive salary and benefits package. Exposure to a reputable financial institution with a dynamic work environment. Training and development opportunities to enhance your career growth. A collaborative and supportive team environment. How to Apply: Call and book your interview slot immediately! JOY 7996004799 rivera.joy1210@gmail.com (Please send us a message on WhatsApp in case the numbers are busy). We look forward to hearing from you and discussing how you can contribute to our team.
Posted 2 days ago
1.0 - 6.0 years
1 - 4 Lacs
Nashik, Pune, Mumbai (All Areas)
Work from Office
* The candidate has to handle tie-up banks. * Regularly visiting all the branches across the territory * To build relationships with existing customer * Lead Closing * Handle the walk-in customer through tie-up Banks. * 100% lead provide Required Candidate profile * Qualification : Graduate * Experience : Min 1+ year of any Sales / Banking / Finance / Insurance sector * Age criteria : 21 to 37 Years * Good Communications Skills * Fresher's Can't Apply
Posted 2 days ago
1.0 - 6.0 years
1 - 4 Lacs
Udaipur, Ajmer, Jaipur
Work from Office
Send CV & Call on 6352491046 (Hensi Patel) Recruit the team. Train and motivate them. Guiding the Team to sell the products on the market. Driving sales through advisors, for the company. Team Management and team handling Required Candidate profile Education:Graduate Experience:Sales experience of 6+ months Age:Between 21 to 45 years Good communication skill Should have a vehicle Any BFSI or sales exp candidate can apply
Posted 2 days ago
1.0 - 5.0 years
1 - 3 Lacs
Gurugram
Work from Office
Day to day accounting ,GST, TDS,Invoicing, Billing, GST, TDS,Tally, voucher entry, must experience around 3 to 9 year. Bank reconciliation Vendor payment Prepare and maintain financial records, ensuring accuracy and compliance with accepted Required Candidate profile If you are interested so please share me your cv at hrcps9@gmail.com 837001400 https://bit.ly/importantcandidates
Posted 2 days ago
1.0 - 3.0 years
3 - 4 Lacs
Bengaluru
Work from Office
HI Warm Greetings, Hiring: Banking Process Non-Voice (Day Shift) Location: Whitefield Call us and book your interview slots 8431721735 / 7829336034 / 9380300644 Position Type: Full-Time Work Schedule: 6 days a week Shift Timing: Day Shift Experience Required: Minimum 1 year in customer support Education: Graduation (Any Stream) Role Overview We are seeking dedicated professionals to join our Banking Non-Voice Process team. In this role, you will assist customers with their banking-related inquiries through written communication channels. Key Responsibilities Respond to customer queries related to: Account information Debit/Credit card issues Loan inquiries and interest rates Provide accurate and timely information to customers via chat and email. Maintain detailed records of customer interactions. Collaborate with internal teams to resolve complex issues. Candidate Requirements Bachelor's degree in any discipline. Minimum of 1 year experience in customer support. Excellent written communication skills in English. Strong logical reasoning and problem-solving abilities. Proficiency in using computers and familiarity with banking terminologies. Perks & Benefits Fixed day shift Opportunity to work with a leading banking institution. Professional growth and development opportunities. Supportive work environment.
Posted 2 days ago
0.0 - 5.0 years
2 - 4 Lacs
Thane, Dombivli, Mumbai (All Areas)
Work from Office
Designation :Customer Service - Inbound Payroll-Bank Payroll Job Location-Andheri/Thane Process-Inbound Salary-16K to 29K Net+Inc 5 DAYS WORKING can apply for Branch banking after 2 years of service Call 9137797705 Hrutika www.hyfly.in Required Candidate profile 1. Inbound Customer service profile 2. Explaining the customers product features & benefits. 3. Ensuring all compliance during the calls. 4. GRADUATES FRESHER AND EXP BOTH CAN APPLY Perks and benefits Medical Allowance + Performance based Incentives
Posted 2 days ago
2.0 - 7.0 years
5 - 5 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Bank is Hiring Customer Service Executive-Service Assurance (Calls and Social Media Handling) CTC: 6lpa max. Age: Max 30 years Location: Andheri Open position-10 Exp required- 2-5 yrs Shift- Rotational shift Call 9082104424 Sanika hyflyhr9@gmail.com Required Candidate profile Address query of Bank customers over calls and Monitor Twitter, Facebook & other relevant sites and actively participate in discussions across communities, social networks & blogs www.hyfly.in Perks and benefits Medical Allowance + Daily Allowance
Posted 2 days ago
0.0 - 5.0 years
3 - 5 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
Hiring for Below Role Phone Banking Officer Customer relationship manager Service Assurance manager Escalations manager Complaints Manager Virtual Relationship manager Personal Banker on Call Call 9082104424 Sanika hyflyhr9@gmail.com www.hyfly.in Required Candidate profile No Field Job Need to work in bank's Own contact center and solve queries over phone knowledge of Banking process / credit cards / insurance / Mutual Funds will be added advantage www.hyfly.in Perks and benefits Bank Payroll Bonus Many more
Posted 2 days ago
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