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Description
Description VP, AI and Engineering Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life®. Discover what our 29,000 employees, across 110 countries already know. WORK HERE MATTERS EVERYWHERE Why Syneos Health We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we’re able to create a place where everyone feels like they belong. Job Responsibilities Job Summary: This role is responsible for leading the AI, software, data, and quality engineering organization. Accountable for delivering best in class AI, data, and applications used by thousands of users worldwide. The engineering organization will partner with digital and technology product teams to create solutions and value for customers, solutions that help accelerate medicines and vaccines development and enable patient access. The role drives and delivers AI-infused applications at scale that will support Syneos Health’s efficient growth. The engineering organization also develops technology products that supercharge internal capabilities across corporate functions. Builds and develops the engineering organization based in India and leads a network of engineering nodes in other locations around the world. Participates in customer meetings, conferences, and technology incubators with a focus on building relationships, tracking trends, and engaging with peers in the industry. As a senior digital and technology leader in India, the role is responsible for overseeing daily operations (technology and people) for the delivery team, technology development, and strategic growth of the company’s regional offices. This leadership role focuses on driving the implementation of global technology initiatives, ensuring operational alignment with global standards, and fostering a high-performance culture within the team. Plays a key role in talent management, project delivery, stakeholder communication, and driving innovation to support the company's global goals. Core Responsibilities: Develop Best in Class and Cost Engineering Organization Attract, Develop, and Retain engineering talent across all disciplines including AI, software, data analytics, quality, testing, and agile facilitation. Manage and scale a team of technology professionals, ensuring the right mix of talent to meet business demands. Continuously upskill organization on new technologies in alignment with enterprise technology decisions. Manage strategic 3rd parties to access engineering talent and source capacity when internal capabilities are fully utilized. Assess maturity of organization, set path to implement best practices and standards for engineering disciplines, and lead communities of practice. Oversee and manage a High-Performing Technology Delivery Partner with digital and tech product leaders to understand priorities, manage demand, provide work estimates, and maintain product roadmaps. Staff engineering resources on product and project teams to deliver prioritized initiatives, ensuring utilization of organization. Deliver coding, configuration, and testing in product-centric and agile ways and measure performance quarterly across value, flow, and quality metrics. Where needed, staff and deliver projects. Drive Devops, Dataops, and MLops platforms and engineering productivity, AI automation, automated code and test, in partnership with Core Technology. Regional Tech Leadership: Lead and manage the day-to-day operations of the site-based team, ensuring alignment with the global strategic objectives. Provide site leadership across technology projects end to end, including software development, product delivery, infrastructure management, and IT services. Monitor industry trends, emerging technologies, and best practices to ensure the site remains competitive and innovative. Foster a culture of collaboration, innovation, and continuous improvement within the site. Build, mentor, and inspire a high-performing team, ensuring the growth and development of employees. Drive employee engagement and retention initiatives to ensure a motivated and committed workforce. Partner with HR and Talent Acquisition in support of these initiatives for an engaged and sought after employee experience. Stakeholder Communication: Maintain strong relationships with key stakeholders in the CDIO LT, including senior leadership, product, and engineering teams. Provide regular updates on performance, delivery progress, risks, and opportunities to CDIO executives. Act as a cultural ambassador, ensuring that the team’s work aligns with the company’s global vision and values. Risk Management and Compliance: Ensure the organization complies with relevant legal, regulatory, and company policies. Identify risks related to technology, operations, and talent management, and implement mitigation strategies. Innovation and Continuous Improvement: Promote and drive innovation within the team, encouraging the use of new technologies and approaches. Continuously assess and improve site processes to enhance efficiency, reduce costs, and drive value. Qualifications: Experience in technology or operations leadership roles, with experience managing a tech team in a region or a similar market. Experience leading a pharma services technology organization (CRO, professional services, biotech/biopharma, and healthcare technology) focused on life sciences. Proven track record in leading cross-functional teams and delivering complex end to end technology projects at a global scale. Experience leveraging data, analytics, and AI to develop new products and services. Ability to transform legacy technology and digital teams into a highly efficient, disciplined, delivery-oriented organization with strong alignment to business strategy. Experience managing both technical and operational aspects of a global business, particularly with teams in different geographic locations. P&L experience is a plus. Proven experience to lead a high-performing team as well as attracting talent for a continuous cycle of diversity of thought tied to employee growth and business objectives being met. Experience leading a technology organization providing both product development and SaaS Software solutions for a broad range of technologies such as Python, Java, Apex, Databricks, Workday, Oracle Fusion, ServiceNow, SalesForce, Veeva CRM, Veeva Vault Clinical, as well as cloud and analytical services provided by Microsoft Azure, AWS, Oracle OCI is preferred. Strong leadership and team-building abilities. Excellent communication and interpersonal skills, with the ability to effectively interact with senior management, technical teams, and global stakeholders. Deep understanding of modern software, AI, and data development methodologies, including Agile methodologies, devops, dataops, and MLops. Proficiency in technology management, project delivery, and risk mitigation. Strong business acumen, including the ability to manage budgets, resources, and operational performance. Strong problem-solving skills and a proactive approach to resolving challenges. Ability to work in a fast-paced, dynamic environment. Experience in a global or multi-site organization is highly desirable. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. http://www.syneoshealth.com Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.
