292 Visitor Management Jobs - Page 12

The SS shall be responsible for Managing the job floor. Should be able to communicate company goals, safety practices, and protocols to the employees. He shall be the first point of contact to address escalations in case of any unsatisfied employee/ customer. Responsible for overall security at client site and ensure its smooth functioning during the shift. Responsible for the safety and security of all the properties /assets of the company. Responsible for managing the movement of employees, clients, Visitors, Material and vehicles on site. To ensure key management and inventory management which has been entrusted to security department. Responsible to maintain all Security and Safety equipments in working condition at all times. To ensure that proper patrolling is done within the premises and appropriate documents are maintained. To maintain all the security documents and registers as per Audit standard. To manage day to day escalation by client and subordinates timely. To be able to carry out the Site Risk Assessment from time to time and submit a comprehensive report to client To be able to carry out detailed investigations for any incident and to submit report and recommend change in process/security protocols. Should be a polite listener. Should be able to persuade and convince non applicants to clear the floors. Ensure that the visitor managers are reporting in time and are smartly turned out. Ensure the deployment of the members is as per the plan. Managing the attendance of the team. Should report any shortages/ absenteeism to the management in time for replacement. Should be able to handle escalations that are not managed by the team members. Should be able to act as a bridge between the team mangers and the management. Maintain communication with patrolling team on job floor and ensuring that floors are not crowded. To be conversant with: i) Emergency response system ii) Bomb threat procedure iii) Law enforcement actions iv) Evacuation procedure v) Fire alarm system vi) Surveillance system vii) Material management viii) Visitor management Eligibility: Experience- b/w 08-10 Years Good communication skills (English is must) Qualification- Minimum Graduate Adequate computer knowledge to communicated and handle documentation and reporting requirements Basic Computer Knowledge

Greet visitors and direct them to the right team or employee they wish to meet. Receive calls, and record messages for any employee. Direct inquiries to the right team or employee. Interested candidates can mail their updated cv on cv1@transasia.info or whatsapp on 8655477572.

Job Summary: The Office Manager will be a pivotal figure in ensuring the smooth and efficient day-to-day operations of the Franchise India office. This role requires a highly organized, proactive, and versatile professional who can manage administrative tasks, support various departments, and foster a positive and productive work environment. The ideal candidate will be the go-to person for all office-related matters, contributing significantly to the overall organizational efficiency and employee well-being. Key Responsibilities: 1. Office Operations & Administration: * Oversee and manage all daily office operations, ensuring a well-organized and efficient workspace. * Implement and maintain office policies, procedures, and systems to streamline administrative processes. * Manage office supplies inventory, place orders, and coordinate with vendors to ensure timely delivery and cost-effectiveness. * Oversee maintenance and repair of office equipment, ensuring uninterrupted function. * Manage incoming and outgoing correspondence, including calls, emails, and mail. * Maintain accurate filing systems (digital and physical) and ensure data protection compliance. * Coordinate office layout and facilitate office moves/changes as needed. * Manage petty cash and assist with basic financial record-keeping, liaising with the accounts department for invoices, expense claims, etc. 2. Facilities & Infrastructure Management: * Ensure a clean, safe, and secure office environment, adhering to health and safety regulations. * Coordinate with external vendors for facility maintenance, cleaning services, and repairs. * Manage utilities and other building-related services. 3. Administrative Support: * Provide comprehensive administrative support to senior management and various departments as needed. * Schedule and coordinate meetings, appointments, and events (both internal and external). * Arrange travel logistics, including flights, accommodation, and transportation. * Assist with the preparation of presentations, reports, and other business documents. * Support onboarding processes for new employees, including workstation setup and initial orientation. 4. Team & Culture Management: * Foster a positive, inclusive, and collaborative office culture. * Act as a central point of contact for internal communications, ensuring effective information flow. * Assist in planning and coordinating team-building activities and employee appreciation events. * Address staff queries and provide general support to employees. 5. Vendor & Stakeholder Relations: * Cultivate and maintain strong relationships with vendors, suppliers, and service providers. * Negotiate contracts and ensure favorable terms for office-related services. * Oversee visitors to the office, ensuring a friendly and professional experience.

Preferred Candidate Profile Experience : 1 to 10 years in personal assistant, liaisoning, or property management roles, preferably in a corporate or high-net-worth individual setup. Skills : Strong liaisoning and networking skills. Knowledge of property laws, rental agreements, and documentation. Excellent troubleshooting and problem-solving abilities. Strong communication skills (English, Hindi, and local language preferred). Good negotiation skills and vendor management capability. Competence in MS Office, Google Workspace, and basic accounting tools. Personal Qualities : Highly organized, proactive, and detail-oriented. Discreet and trustworthy with sensitive information. Ability to multitask and work independently with minimal supervision. Willingness to travel locally when required. Qualification : Graduate in any discipline; MBA or diploma in administration/property management is an advantage. Other Requirements : Possession of a valid driving license is preferred. Flexibility in working hours to meet urgent requirements.

Sales Performance Responsible for the smooth functioning of all GR functions in the assigned store to enhance customer experience. Develop customer profiles (including wedding customers) by understanding customers requirements in order to showcase products that meet their needs. Responsible for maintaining regular and effective communication with the CRM & GR executives for analysing and improving Customer Service reviews based on Customer feedback. Organize and manage the Guest Relations department and staff; efficiently delegate responsibilities. Maintain attendance and movement register in the store. Conduct competitor study and be fully informed on the products provided by Malabar and its competitors to answer queries of customers. Ensure that the customers are supplied with refreshments and are properly attended by the GR team. Customer Experience Implement customer experience guidelines set by the retail leadership to provide a uniform Malabar experience to all customers. Greet customers upon entry to the store in order to engage with them to understand their requirements and direct them to the right person/section. Respond to questions, needs and desires of guests, and follow up to ensure their requests have been met with satisfaction. Sales Support Monitor and accurately record customer data (pre-purchase, conversation, footfall data etc.) through interviews and observations. Setup and maintain visual merchandising display (Ex: dangler, standee, store decorations etc.) as per guidelines from the Central VM team to manage the overall store ambience. Managing the overall Store ambience through maintenance of displays and supporting the Store to adhere to VM guidelines . Call up customers and leads to invite them for exhibitions, promotional events/campaigns, etc. Actively support in event management activities during store launch and product exhibitions. Schemes Manage and ensure timely reminders related to scheme payment dues to customers in order to have on time payments. Internal process Ensure that all activities are carried out as per the standard operating procedures (SOPs) in the section. Review and provide regular and ad-hoc reports to management and other stakeholders as required. Track and analyze reports related to Customer Service and provide insights and actionable recommendations to improve the overall performance. People development Drive a performance driven culture in the team by timely monitoring, review of performance parameters and feedback to the team members. Develop and implement in-house training of GR team and ensure the grooming and quality of customer service extended by GREs. Contribute towards the development of talent by providing subordinates with adequate exposure and growth opportunities. Actively participate in HR initiatives to drive overall engagement and motivation.

Role & responsibilities Checking Meeting rooms and cabins to ensure they are clean and well-maintained. * Managing the meeting room calendar, including checking and blocking rooms according to requirements. * Monitoring stock levels of housekeeping (HK) and pantry materials, keeping track of consumption details to prevent shortages. * Checking with the (GEC) for any last-minute meeting plans or changes. * Managing visitors, ensuring they are greeted professionally and directed to the appropriate location. * Conducting regular walk-throughs and briefing the HK & Pantry staff on any specific tasks or areas needing attention. * Blocking meeting rooms for the next day to ensure availability and prevent scheduling conflicts. * Providing additional support for any last-minute requests or vendor updates that may arise. *Providing snags of entire office weekly basis and get the same resolved. Preferred candidate profile Any degree with system knowledge in MS office & Outlook is must.

Position Overview As the first point of contact for visitors and callers, the Receptionist plays a pivotal role in creating a positive and professional impression of the organization. This role involves managing front-office operations, providing administrative support, and ensuring smooth communication within the office environment. Key Responsibilities Visitor Management: Greet and welcome visitors, ensuring they feel valued and directing them to the appropriate person or department. Call Handling: Answer, screen, and forward incoming phone calls promptly and professionally. Scheduling & Coordination: Manage calendars, schedule appointments, and coordinate meetings for staff members. Mail & Deliveries: Receive, sort, and distribute incoming mail and packages; prepare outgoing mail as needed. Administrative Support: Assist with clerical duties such as filing, photocopying, data entry, and document preparation. Office Supplies Management: Monitor and maintain inventory of office supplies; reorder as necessary. Security & Safety: Ensure the reception area is secure by following safety procedures and controlling access via the reception desk. Record Keeping: Maintain accurate records of visitors, deliveries, and other relevant logs. Support to HR & Operations: Assist with onboarding new employees and coordinating internal events or meetings. Required Skills & Qualifications Educational Background: High school diploma or equivalent; additional certification in Office Management is a plus. Experience: Proven work experience as a Receptionist, Front Office Representative, or similar role. Technical Proficiency: Proficiency in Microsoft Office Suite (Word, Excel, Outlook); familiarity with office equipment such as fax machines and printers. Communication Skills: Excellent verbal and written communication skills; ability to interact professionally with diverse individuals. Organizational Abilities: Strong organizational skills with the ability to multitask and prioritize effectively. Customer Service Orientation: Demonstrated customer service skills with a friendly and approachable demeanor. Professional Appearance: Consistent, professional dress and manner. Desirable Attributes Adaptability to changing office environments and tasks. Ability to handle confidential information with discretion. Proactive approach to problem-solving and task management

Position Overview As the first point of contact for visitors and callers, the Receptionist plays a pivotal role in creating a positive and professional impression of the organization. This role involves managing front-office operations, providing administrative support, and ensuring smooth communication within the office environment. Key Responsibilities Visitor Management: Greet and welcome visitors, ensuring they feel valued and directing them to the appropriate person or department. Call Handling: Answer, screen, and forward incoming phone calls promptly and professionally. Scheduling & Coordination: Manage calendars, schedule appointments, and coordinate meetings for staff members. Mail & Deliveries: Receive, sort, and distribute incoming mail and packages; prepare outgoing mail as needed. Administrative Support: Assist with clerical duties such as filing, photocopying, data entry, and document preparation. Office Supplies Management: Monitor and maintain inventory of office supplies; reorder as necessary. Security & Safety: Ensure the reception area is secure by following safety procedures and controlling access via the reception desk. Record Keeping: Maintain accurate records of visitors, deliveries, and other relevant logs. Support to HR & Operations: Assist with onboarding new employees and coordinating internal events or meetings. Required Skills & Qualifications Educational Background: High school diploma or equivalent; additional certification in Office Management is a plus. Experience: Proven work experience as a Receptionist, Front Office Representative, or similar role. Technical Proficiency: Proficiency in Microsoft Office Suite (Word, Excel, Outlook); familiarity with office equipment such as fax machines and printers. Communication Skills: Excellent verbal and written communication skills; ability to interact professionally with diverse individuals. Organizational Abilities: Strong organizational skills with the ability to multitask and prioritize effectively. Customer Service Orientation: Demonstrated customer service skills with a friendly and approachable demeanor. Professional Appearance: Consistent, professional dress and manner. Desirable Attributes Adaptability to changing office environments and tasks. Ability to handle confidential information with discretion. Proactive approach to problem-solving and task management

Inter - Departmental Coordination Meeting Executions & MOMs Secretarial Activities Travel and Ticket Booking File and Records Management Visitor and Guest Relations Creation & maintenance of Feedback Loop Assist in Communications

Roles and Responsibilities Maintain accurate records of guest interactions and transactions. Handle incoming calls, respond to inquiries, and direct messages accordingly. Coordinate travel arrangements for guests (hotel bookings, transportation, etc.). Manage front desk operations, including handling guest requests and resolving issues. Greet guests upon arrival, check-in, and provide assistance with luggage.

Language expectations: All Personnel performing this service must comply with the following language expectations. (a) APAC, LATAM and NORAM - Proficient in writing and reading in English EMEA - Proficient in writing and reading (CEFR) in English (b) Tier II Security Services may include, but are not limited to, the following: Main Gate/Kiosk Services. Personnel performing Main Gate/Kiosk Services are the first point of contact for all site visitors, directly influencing each visitors first impression of the client and the security force, and represents both the client and security team to visitors and the public. Greet all incoming persons Issue an NDA (Non-Disclosure Agreement), DCWR (Data Center Work Rules) and Safety Rules (EHS) to each person and update the NDA log Brief each person with all immediate security/safety information to ensure the visitor/contractor can be escorted to the lobby safely CONFIDENTIAL ~ DMS Template ID: 5191738 (v2.1). Test the barriers and access control features daily Ensure satellite phone is charged once per week and conduct emergency communications using the satellite phone as required Inventory site safe to ensure all Go-Kits and additional materials are accounted for daily. Primary point-of-contact for all daily interactions with employees, contractors, and visitors in a high visibility area and escalates any issues to the Shift Supervisor and/or employee leadership as appropriate Review, respond to and escalate all security alias (security-xxx) emails as needed Administer DC Visit tickets, visit authorization emails, and other requests for site visitors/contractors by ensuring appropriate NDA/DCWR paperwork is complete, as well as ensure appropriate access levels are added/removed from badges within C-CURE Enroll employees, contractors, and visitors with the security system to access high secure areas within the assigned Data Center, to include, but not limited to, visitor management system and biometrics. Provide appropriate Environmental Health and Safety information pamphlets/information determined by the classification of the person visiting the site Point of contact for badging, requesting badges via Customer Unified Ticketing System (GUTS), taking photos, issuing badges, and ensuring appropriate access is added to permanent, contractor, and temporary badges. Responsible for inventory and control of all non-picture badges located at the lobby desk Responsible for site approved cameras, auditing, inventory and verifying approval for authorized use.

Welcome Customers : Front office executives greet everyone who enters the establishment, creating a positive interaction that reflects well on the employer. Provide Service : Known for their helpfulness and knowledge of the facility, front office executives direct people where to go. For instance, in a hotel, they might check guests into the computer system, explain room details and amenities, answer questions about food service or local transportation, and assist with luggage. Closely working with all EAs for visitor management Answer Phones : Front office executives handle incoming calls, providing basic information such as hours of operation or directions. They also direct other inquiries to the appropriate staff member. Help with Security : Positioned where people arrive and leave, front office executives act as the eyes and ears of the facility. They monitor who is coming and going and report anything suspicious. General Office Upkeep : Front office executives may perform routine clerical and administrative tasks, such as sorting mail, filing, data entry, and package handling. Coordinate with vendors for delivery like flower vendor/Stationery vendor Making a visit every hour on the reception floor to check the meeting room upkeep/cleanliness post every meeting. Feedback Surveys Sharing feedback survey forms to the host & maintain the data as desired. Reports Maintaining stationery trackers, issuance/Consumption & Requisition. Daily event tracker Visitor management & tracker New Hire Orientation setups coordination & tracker Mail Room Operations (Need Base) Requisition and inventory of Stationery and Medicines Overseeing mail room operations like printing, shredding and courier services Responsible for monthly servicing of shredder machines Maintaining monthly consumption records for Stationary Processing of courier services bills by the 5th of each month post verifying the cost bifurcation sheet

About the Role: We are looking for a well-organized and professional Front Office Administrator to be the first point of contact for our organization. This role plays a vital part in ensuring efficient front office operations, vendor coordination, and overall workplace upkeep. Key Responsibilities: Greet and welcome visitors in a courteous and professional manner Manage incoming calls, emails, and other correspondence Maintain visitor logs and issue access badges Coordinate meeting rooms and ensure cleanliness and availability Provide administrative support to internal teams as needed Monitor and manage office supplies and place orders timely Handle vendor coordination for office services and supplies Oversee housekeeping operations and ensure upkeep of the office premises Manage petty cash related to housekeeping and miscellaneous office expenses Ensure front desk and reception area remain organized and presentable Support facility-related tasks and report maintenance issues as needed Requirements: Excellent communication and interpersonal skills Proficient in MS Office Basic knowledge of vendor coordination and petty cash handling Positive attitude and a professional appearance.

Core Skills: Cleaning and Housekeeping Keeping office premises clean and tidy (desks, pantry, washrooms, etc.) Disposing garbage properly and maintaining hygiene Tea/Coffee & Refreshments Preparing and serving tea, coffee, and water to staff and visitors Handling pantry stock and cleanliness Document Handling Picking up and delivering documents within office or to nearby locations Photocopying, scanning, filing, and organizing documents Errands & Support Tasks Going to the bank, post office, or other official errands Assisting in packing, moving files, or basic office setups Visitor Assistance Guiding visitors, offering water/tea, and informing concerned staff Mail and Courier Handling Receiving, sorting, and dispatching couriers and mails Soft Skills & Traits: Punctuality & Discipline Arriving on time and following work schedules properly Politeness & Professionalism Maintaining respectful behavior with staff and guests Trustworthiness Handling confidential documents or office keys responsibly Basic Communication Understanding simple instructions in Hindi or English Speaking clearly and respectfully Teamwork Helping other staff when needed, being cooperative Flexibility Willing to perform various tasks as assigned

Dear candidate, JLL is hiring for a Front Office Executive for Noida Sec 135. looking for Graduates & immediate joiners only. PFB the job description for your reference Years of Experience- 2 to 4 years Managing of EPABX telephones. handling visitor management process Good communication skills. Monitoring smooth in/out process for all the visitors Attending the employee and visitor queries Handle outbound and inbound calls. Handle emergency calls Preparing the reports on visitor management Handling VIP visits and events with team Good email/report writing skills. Proficiency in MS office (Excel, word, presentation etc.). Any other task as may be assigned from time to time.

Front Office Executive I A front office executive plays a crucial role in the administrative staff. They are often the first point of contact in an office and provide essential support to the entire organization. Here are some key aspects of their job: What Job Involves : Welcome Customers : Front office executives greet everyone who enters the establishment, creating a positive interaction that reflects well on the employer. Provide Service : Known for their helpfulness and knowledge of the facility, front office executives direct people where to go. For instance, in a hotel, they might check guests into the computer system, explain room details and amenities, answer questions about food service or local transportation, and assist with luggage. Closely working with all EAs for visitor management Answer Phones : Front office executives handle incoming calls, providing basic information such as hours of operation or directions. They also direct other inquiries to the appropriate staff member. Help with Security : Positioned where people arrive and leave, front office executives act as the eyes and ears of the facility. They monitor who is coming and going and report anything suspicious. General Office Upkeep : Front office executives may perform routine clerical and administrative tasks, such as sorting mail, filing, data entry, and package handling. Coordinate with vendors for delivery like flower vendor/Stationery vendor Making a visit every hour on the reception floor to check the meeting room upkeep/cleanliness post every meeting. Feedback Surveys Sharing feedback survey forms to the host & maintain the data as desired. Reports Maintaining stationery trackers, issuance/Consumption & Requisition. Daily event tracker Visitor management & tracker New Hire Orientation setups coordination & tracker Mail Room Operations (Need Base) Requisition and inventory of Stationery and Medicines Overseeing mail room operations like printing, shredding and courier services Responsible for monthly servicing of shredder machines Maintaining monthly consumption records for Stationary Processing of courier services bills by the 5th of each month post verifying the cost bifurcation sheet Sound like you To apply you need to have: Mastery in the field You should have earned an experience of more than 2 years in Front office. This profile will be working in shifts, shift timings : 6:30 am till 3:30 am/ 2pm to 11 pm) on rotational basis. Drop from office will be given in case working in 2pm shift. This profile will be required to work 6 days in a week.

Managing clients calendar and appointments. Interacted with clients to explain services and ensure clear communication. Handle incoming and outgoing correspondence, emails, and couriers. Handled client grievances efficiently, providing timely and effective resolutions to enhance client satisfaction. Introduced clients to the latest organizational offers and schemes to promote engagement. Managed billing, invoicing, and financial analysis tasks accurately. Oversaw pharmacy and other inventory management processes to ensure adequate stock and minimize wastage. Maintained patient records in both physical and digital formats, ensuring data accuracy and confidentiality. Prepared and analyzed periodic reports for management review and strategic planning. Took additional responsibility for coordinating and managing domestic operations as required.