Training Manager

As a Deputy Manager Training at our organization located in Hyderabad, Telangana, India, you will play a crucial role in leading and managing the training function for a high-impact operations team. Your primary responsibility will be to ensure that team members are equipped with the necessary knowledge, skills, and tools to perform effectively. You will be involved in managing the full training lifecycle, from identifying needs and developing content to delivery, performance evaluation, and continuous improvement. Your key responsibilities will include designing and implementing training strategies aligned with business goals, developing and maintaining effective training materials, managing and facilitating various training programs, leading and mentoring a team of trainers, collaborating with internal stakeholders to identify training needs, evaluating training effectiveness, and ensuring compliance with internal policies and regulatory requirements. To be successful in this role, you should possess a Bachelor's degree in any relevant discipline along with at least 6-8 years of progressive experience in training & development, preferably within a BPO/KPO or technology-enabled operations environment. You should have a strong background in managing the end-to-end training lifecycle, excellent facilitation and presentation skills, expertise in instructional design and content creation, proven leadership and people management skills, strong stakeholder management and communication skills, analytical mindset, and familiarity with Learning Management Systems (LMS). Preferred skills for this role include certification in Training and Development (e.g., CPTD), experience with tools like Articulate Storyline, Adobe Captivate, or similar, ability to analyze data and prepare detailed training reports, and exposure to projects involving mapping, annotation, or autonomous vehicle processes. If you are a dynamic and experienced professional with a passion for training and development, we encourage you to apply for the Deputy Manager Training position and be part of our team dedicated to maximizing efficiency and impact through effective training strategies.,