Technical Program Manager

Role:

Technical Program Manager (TPM)

Design, Projects, Procurement, Operations, and Client Engagement

This role demands strong leadership, planning, and communication skills with a sharp focus on program governance, stakeholder alignment, and milestone management.

Preferred Qualifications:

• Bachelor’s degree in Engineering, Project Management, or related discipline.
• 7+ years of experience in infrastructure program/project management, preferably in

  data centres, telecom, or mission-critical environments

  .
• Familiarity with data centre systems (

  Network, CSA, MEP, and Controls

  ) and their integration in delivery lifecycle.
• Experience in managing cross-functional programs, coordinating between technical, commercial, and execution teams.
• Strong skills in project management tools –

  MS Project, Excel, SharePoint, PowerPoint; Power BI

  is a plus.

Key Skills and Competencies:

• Strong program planning and tracking capabilities.
• Excellent verbal and written communication; client-facing professionalism.
• Effective in stakeholder engagement and conflict resolution.
• Ability to manage ambiguity, drive clarity, and operate under tight timelines.
• Demonstrated ability to align technical execution with business priorities.
  

Key Responsibilities:

• Lead end-to-end program management for data centre delivery projects, including greenfield builds, expansions, retrofits, and special infrastructure upgrades.
• Interface and coordinate with internal teams —

  Design, Projects, Procurement, Operations, and ICCC

  — to ensure alignment across scope, timeline, and delivery standards.
• Serve as the central point of contact for client coordination, capturing requirements, managing expectations, and facilitating structured updates throughout the delivery lifecycle.
• Develop and maintain master program schedules, delivery trackers, and risk registers, ensuring visibility across all stakeholders.
• Monitor and report progress against key milestones, flagging risks and driving corrective actions in coordination with execution and vendor teams.
• Coordinate pre-execution readiness, including material availability, permit tracking, engineering closure, and site mobilization.
• Drive structured governance through project dashboards, status meetings, MoMs, and escalation protocols.
• Ensure program delivery meets CtrlS quality, compliance, and documentation standards in line with internal COE processes.
• Work closely with senior management to track budgets, resource allocations, and delivery KPIs.
• Support handover and transition activities to operations and ICCC teams for ongoing management and monitoring.