Technical Program Manager

Experince-7-12years

Key Responsibilities • Act as the primary point of contact for assigned client accounts. • Build and maintain strong, long-term client relationships. • Identify new business opportunities within client accounts. • Partner with clients to forecast demand and align talent pipelines. • Ensure client satisfaction through regular feedback sessions and issue resolution. • Participate in technical calibration calls with clients. • Work closely with recruiters and delivery teams to ensure candidate profiles meet technical expectations. • Provide technical insights during candidate shortlisting, interviews, and client discussions. • Stay updated on emerging technologies and industry trends. • Liaise with recruitment/delivery teams to translate client requirements into hiring strategies. • Drive timely submission of quality profiles to clients. • Support pre-sales activities, such as solution discussions and capability presentations. Must-Have Skills • 5+ years of overall experience, with at least 3+ years in client-facing account management roles. • Strong technical foundation. • Proven ability to manage client relationships and grow accounts. • Excellent communication, stakeholder management, and negotiation skills. • Strong analytical and problem-solving mindset. Nice-to-Have Skills • Familiarity with BFSI or Product Development domains. • Certifications in cloud platforms or Agile methodologies.