Introduction Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company? At Poppulo, we re working on what s next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers. And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more than 35M employees and delivering content to 500,000+ digital signs. We know there s no such thing as a perfect" candidate - we re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive. Job Summary As an Senior Enablement Coordinator & Content Developer, you will play a critical role in delivering field enablement solutions for sellers globally. Reporting to the VP Sales Operations, with dotted line day to day reporting with the EMEA based Senior Sales Enablement Consultant, you will be responsible for the administration, scheduling, content development, and reporting of learning and enablement programs for all sales org initiative globally. You will be the lead admin from the sales enablement teams within our Docebo Learning Management System (LMS) and other enablement platforms including HighSpot and Ascendar. Key Responsibilities Drive all programming responsibilities assigned within the Sales enablement plan including content curation and management, internal delivery, stakeholder management, schedule maintenance, communications and field certification Design, development and delivery of interactive, high-quality eLearning and on-the-job collateral that meets the learning needs of sellers and aligns to the project goals Manage all coordination relating to seller onboarding programs (AE, BDR and SE) and core sales enablement programming i.e. skills development workshops etc. Calendar management; Invitation and comms Prework assignment; Tracking uptake SME presenters and facilitators Manage all enrolments and assignment creation within the SolidRoad AI seller enablement platform System admin and management of all enrolments, users, completion tracking and content management within HighSpot, Docebo, Ascender and any other tools / projects as needed Develop best-in-class enablement resources for on-the-job learning in keeping with best practices and team standards, including micro-videos, one pagers and field guides, info graphics and how-to guides Work closely with Senior Sales Enablement Consultant and Sales Operations team to delivery monthly and quarterly evaluation and activity reports Partner with and support other team members as needed Collaborate with internal stakeholders to promote a culture of continuous learning and professional growth. Stay updated on industry trends and best practices Technical Skills / Competencies Bachelors degree in a related field Minimum of 5 years of proven experience as an enablement / L&D coordinator and/or learning content design and development, preferably within a fast-paced SaaS company Experience designing and delivering employee learning programs, preferably within a sales enablement environment Experience and proficiency for eLearning authoring and management tools including Articulate Storyline, Articulate Rise, Clipchamp, Camtasia, Canva, SolidRoad and Docebo LMS Demonstrated ability to upskill quickly and adopt usage of new AI powered tools for learning deployment and operational efficiency Demonstrated ability to build effective relationships and collaborate with key stakeholders at all levels of the organization Knowledge of instructional design methodologies, adult learning principles, and training evaluation techniques Outstanding communication and interpersonal skills Train the Trainer certified desirable eLearning authoring tool qualification desired Note: Flexible to work UK Shifts. Who We Are We are a values-driven organization that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients, and culture. We offer a dynamic environment with driven, fun, and flexible individuals who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that s on the move. We live the Poppulo values each day, as they are key to everything we do. Bring Your Best Self We show up authentically, are self-aware and always strive to be better. See it. Own it. Solve it. We proactively innovate and solve for our customers and each other. We set an example with high standards for our work. We foster a culture of learning, acknowledging our successes and our failures. Together We re Better We value and celebrate our diversity. We learn from others, respecting their expertise, and focus on building trust. Thats what makes us a team. Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK. Poppulo is an equal opportunity employer. We are committed to protecting your privacy. For details on how we collect, use, and protect your personal information, please refer to our Job Applicant Privacy Policy.

Introduction Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company At Poppulo, we re working on what s next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers. And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more than 35M employees and delivering content to 500,000+ digital signs. We know there s no such thing as a perfect" candidate - we re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive. The Opportunity: Are you passionate about automation, cloud infrastructure, and continuous deploymentWere looking for a Senior DevOps Engineer with expertise in Terraform , cloud architecture , and observability tools to help us build the future of our infrastructure. As a key player on our team, youll have the opportunity to design, implement, and manage cutting-edge infrastructure, driving efficiency and innovation throughout the software development lifecycle. What You ll Do: Infrastructure as Code (IaC) with Terraform: Leverage your Terraform expertise to design, implement, and manage scalable, maintainable, and secure infrastructure using Infrastructure as Code practices. Automation & CI/CD Pipelines: Develop and optimize CI/CD pipelines to support fast, reliable deployments. Collaborate with development teams to streamline the integration of new features into production. Cloud Architecture: Manage AWS , Azure , or Google Cloud infrastructure, focusing on performance, security, and cost optimization. Apply best practices for scalability and reliability. Monitoring & Observability: Implement and maintain observability tools like Prometheus , Grafana , or Datadog to monitor application and infrastructure performance. Set up automated alerts and dashboards to quickly resolve issues. Security & Compliance: Collaborate with security teams to ensure our infrastructure adheres to best security practices and regulatory requirements (e.g., ISO, SOC, FedRAMP). Cross-Functional Collaboration & Documentation: Work with development, security, and operations teams, documenting architectures, processes, and automation tools for efficiency and future scalability. Performance Optimization & Troubleshooting: Constantly monitor and improve infrastructure performance. Troubleshoot issues in testing and production environments, ensuring smooth launches. What You ll Bring: 6+ years of experience in a DevOps or related role focusing on automation and infrastructure . Deep understanding of Terraform for IaC, including advanced usage and optimization. Experience with CI/CD tools (e.g., GitLab , Jenkins , CircleCI ) and automating deployment processes. Proficiency in Python , Bash , or PowerShell scripting. Expertise in cloud platforms ( AWS , Azure , or Google Cloud ) with a focus on architecture , security , and scalability . Strong knowledge of AWS services (e.g., API Gateway , CloudFormation , Lambda , ECS , DynamoDB , IAM , CloudWatch ). Experience with Kubernetes or EKS (2+ years preferred). Ability to work with open-source technologies and cloud services. Strong problem-solving skills, with the ability to communicate technical solutions clearly and effectively. Who We Are We are a values-driven organization that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients, and culture. We offer a dynamic environment with driven, fun, and flexible individuals who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that s on the move. We live the Poppulo values each day, as they are key to everything we do. Bring Your Best Self We show up authentically, are self-aware and always strive to be better. See it. Own it. Solve it. We proactively innovate and solve for our customers and each other. We set an example with high standards for our work. We foster a culture of learning, acknowledging our successes and our failures. Together We re Better We value and celebrate our diversity. We learn from others, respecting their expertise, and focus on building trust. Thats what makes us a team. Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK. Poppulo is an equal opportunity employer. We are committed to protecting your privacy. For details on how we collect, use, and protect your personal information, please refer to our Job Applicant Privacy Policy.

Introduction Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company At Poppulo, we re working on what s next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers. And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more than 35M employees and delivering content to 500,000+ digital signs. We know there s no such thing as a perfect" candidate - we re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive. The Opportunity: Are you passionate about automation, cloud infrastructure, and continuous deploymentWere looking for a Principal DevOps Engineer with expertise in Terraform , cloud architecture , and observability tools to help us build the future of our infrastructure. As a key player on our team, youll have the opportunity to design, implement, and manage cutting-edge infrastructure, driving efficiency and innovation throughout the software development lifecycle. What You ll Do Infrastructure as Code (IaC) with Terraform: Drive the strategic design and governance of scalable, secure, and maintainable infrastructure using advanced Infrastructure as Code practices. Set standards and mentor engineers in Terraform best practices across teams. Automation & CI/CD Strategy: Architect and oversee the evolution of CI/CD pipelines across the organization, ensuring they meet the needs of diverse teams and complex deployments. Champion automation at scale and enable continuous delivery with high reliability. Cloud Architecture Leadership: Lead the design of cloud infrastructure across AWS, Azure, or Google Cloud platforms, balancing performance, cost, security, and scalability. Evaluate and introduce architectural patterns that align with long-term business goals. Observability & Reliability Engineering: Define and implement best-in-class observability frameworks using tools like Prometheus, Grafana, or Datadog. Guide teams in proactively identifying and resolving infrastructure and application bottlenecks. Security, Compliance & Governance: Collaborate cross-functionally to integrate security and compliance (e.g., SOC2, FedRAMP, ISO) into infrastructure design. Provide thought leadership on policy enforcement, secrets management, and zero-trust architectures. Technical Leadership & Documentation: Lead cross-functional initiatives, develop architectural standards, and ensure clear, scalable documentation. Mentor engineers and advocate for a culture of knowledge sharing and continuous improvement. Performance Engineering & Root Cause Analysis: Act as a final escalation point for complex infrastructure issues. Lead performance tuning and root cause analysis initiatives that impact system-wide reliability. What You ll Bring 10+ years of experience in DevOps or Site Reliability Engineering, with at least 3+ years in a technical leadership or Principal-level role. Proven track record architecting complex infrastructure using Terraform and other IaC tools at scale. Expert knowledge of CI/CD architecture , including design, implementation, and optimization across large teams. Strong programming/scripting skills in Python, Bash, or PowerShell with an emphasis on building reusable tools and automation frameworks. Deep expertise in multi-cloud environments (AWS, Azure, GCP), including cost modeling , resilient design patterns , and security architectures . In-depth knowledge of Kubernetes (EKS preferred) and container orchestration in production. Demonstrated experience guiding teams in infrastructure observability , monitoring strategy, and proactive reliability improvements. Ability to influence at all levels engineering teams, leadership, and stakeholders with exceptional communication and strategic thinking. Experience mentoring senior engineers and leading technical direction in cross-functional teams. Who We Are We are a values-driven organization that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients, and culture. We offer a dynamic environment with driven, fun, and flexible individuals who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that s on the move. We live the Poppulo values each day, as they are key to everything we do. Bring Your Best Self We show up authentically, are self-aware and always strive to be better. See it. Own it. Solve it. We proactively innovate and solve for our customers and each other. We set an example with high standards for our work. We foster a culture of learning, acknowledging our successes and our failures. Together We re Better We value and celebrate our diversity. We learn from others, respecting their expertise, and focus on building trust. Thats what makes us a team. Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK. Poppulo is an equal opportunity employer. We are committed to protecting your privacy. For details on how we collect, use, and protect your personal information, please refer to our Job Applicant Privacy Policy.

Introduction Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company At Poppulo, we re working on what s next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers. And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more than 35M employees and delivering content to 500,000+ digital signs. We know there s no such thing as a perfect" candidate - we re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive. Purpose of the Role The Senior Manager, Product & Technology Operations is responsible for the operational effectiveness of the Product & Technology organization. This role ensures consistency, accountability, and excellence across the operating model by developing and scaling best practices, defining and tracking key metrics, and managing the execution rhythms across teams. The position provides visibility and coordination across key functional areas, including Design, AI, Analytics, Product Management, Engineering, QA, and DevOps. Key Responsibilities Operational Strategy & Execution Lead the planning and execution of operational cadences (e.g., quarterly planning, OKR tracking, initiative reviews, leadership reporting). Standardize tools and workflows to support effective tracking of initiatives and organizational priorities. Identify bottlenecks in delivery or decision-making and lead efforts to improve throughput and team alignment. Best Practices & Enablement Define and maintain a consistent operational playbook covering delivery processes, agile practices, planning cycles, and team collaboration models. Partner with functional leaders to establish and refine working models, roles and responsibilities, and onboarding practices. Coordinate the introduction of new tools or systems to enhance team productivity and visibility. Driving improvements in operational tooling as stated in the P&T VCP plan and optimising associated tooling budgets Metrics, KPIs & Reporting Design and maintain reporting frameworks and dashboards that measure organizational performance across delivery, velocity, quality, and capacity. Lead quarterly and monthly reviews of operational metrics, surfacing insights and recommending actions to improve outcomes. Partner with leaders and analysts to ensure data accuracy, consistency, and actionability Cross-Functional Coordination Support annual and quarterly headcount planning, budgeting, and resource allocation processes working with HR and Finance Manage cross-functional programs that span multiple teams or departments and require centralized tracking and reporting. Qualifications & Experience Required 9+ years of experience in technology operations, business operations, or technical program management. Direct experience working within a product or engineering organization in a SaaS or software business. Strong background in Product and Technology best practices and metrics Proficiency with data analysis and visualization tools (e.g., Excel, Power BI, Tableau) with experience in applying GenAI tools for step change improvements Excellent written and verbal communication skills; strong facilitation and documentation skills. Experience driving metrics based improvement programs across diverse, global teams. Background in Agile delivery models, software development lifecycles, or product management. Experience with tools such as Jira, Confluence, GitLab, JellyFish or similar. Who We Are We are a values-driven organization that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients, and culture. We offer a dynamic environment with driven, fun, and flexible individuals who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that s on the move. We live the Poppulo values each day, as they are key to everything we do. Bring Your Best Self We show up authentically, are self-aware and always strive to be better. See it. Own it. Solve it. We proactively innovate and solve for our customers and each other. We set an example with high standards for our work. We foster a culture of learning, acknowledging our successes and our failures. Together We re Better We value and celebrate our diversity. We learn from others, respecting their expertise, and focus on building trust. Thats what makes us a team. Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK. Poppulo is an equal opportunity employer. We are committed to protecting your privacy. For details on how we collect, use, and protect your personal information, please refer to our Job Applicant Privacy Policy.

Introduction Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company? At Poppulo, we’re working on what’s next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers. And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more than 35M employees and delivering content to 500,000+ digital signs. e know there’s no such thing as a “perfect" candidate - we’re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don’t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive. Job Summary We’re looking for a proactive and highly organized Customer Operations & Enablement Specialist to support the operational backbone of our growing Customer team. In this role, you'll drive efficiency and consistency by enabling customer facing teams, optimizing processes, maintaining internal resources, and coordinating with subject matter experts to ensure our global customer team—across Support, Services, and Customer Success—has the tools and knowledge to succeed. This role is ideal for someone who thrives by enabling others through structure, clarity, and smart tooling. Key Responsibilities Customer Team Enablement Design and deliver training programs for new and existing team members across Customer Support, Services, and Customer Success. Coordinate with SMEs to source and organize accurate enablement content. Enablement may include product knowledge (in collaboration with SMEs), internal processes, soft skills and the effective use of tools and systems. Track enablement needs across customer functions and flag gaps in knowledge, tools, processes, or documentation. Act as a central point of contact between customer leadership and frontline teams to ensure everyone has access to the latest resources. Internal Process Optimization Collaborate with leaders to ensure process docs are aligned with real-world practices and updated regularly. Analyze workflows and make suggestions to improve efficiency and effectiveness. Create and maintain clear, consistent documentation of workflows and standard operating procedures (SOPs). Tools & Systems Support Administer and support core CX tools (e.g., knowledge base, LMS, ticketing systems, documentation platforms). Collaborate with IT/Ops to implement or optimize systems that improve workflows. Support the launch and communication of new processes, tools, and training initiatives. Role Requirements 5+ years’ experience in customer operations, support enablement or similar toles within SaaS or customer-facing teams. Strong organizational, documentation and presentation skills Comfortable working across global teams and time zones Collaborative mindset and a love for enabling others to do their best work Well-organized and able to manage multiple projects and deadlines at once. Experience with tools like Salesforce, MS 365 and online learning platforms Note: Flexible to work UK Shifts. Who We Are We are a values-driven organization that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients, and culture. We offer a dynamic environment with driven, fun, and flexible individuals who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that’s on the move. We live the Poppulo values each day, as they are key to everything we do. Bring Your Best Self We show up authentically, are self-aware and always strive to be better. See it. Own it. Solve it. We proactively innovate and solve for our customers and each other. We set an example with high standards for our work. We foster a culture of learning, acknowledging our successes and our failures. Together We’re Better We value and celebrate our diversity. We learn from others, respecting their expertise, and focus on building trust. That's what makes us a team. Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK. Poppulo is an equal opportunity employer. We are committed to protecting your privacy. For details on how we collect, use, and protect your personal information, please refer to our Job Applicant Privacy Policy. Show more Show less

Introduction: Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company? At Poppulo, we re working on what s next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers. And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more than 35M employees and delivering content to 500,000+ digital signs. We know there s no such thing as a perfect" candidate - we re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive. Job Summary We are looking for a SDE 2, Machine Learning Engineer with a strong sense of ownership. If you are an ML practitioner who thrives in an environment where innovation meets practical application to build disruptive products, this role is for you. At Poppulo, we intend to redefine boundaries and reshape Employee Communications through the power of cutting-edge machine learning and AI. We are not just building products; we are disrupting the status-quo with transformative solutions that challenge conventional thinking, create competitive edge and create new market opportunities. SDE 2, Machine Learning Engineer is pivotal to the success of our AI team. It is the backbone of our ML initiatives. This role bridges the gap between research and production by leveraging cutting-edge AI technology into leading, world-class solutions. As a SDE 2, Machine Learning Engineer, you be the key driver for innovative problem solving by combining technical excellence with creative application of ML. Your expertise will be crucial in uncovering hidden opportunities within product ideas. Additionally, you will stay at the forefront of emerging technologies, continuously evaluating new AI/ML frameworks, tools, and best practices to help guide the evolution of our software solutions. Key Responsibilities Solve challenges with AI/ML : Design, develop new AI-powered products that deliver the product roadmap. Build AI/ML systems - Build AI and GenAI solutions using existing frameworks and pre-trained models. Extend frameworks or finetune models, when necessary. Productionise full-stack AI/ML solutions : Translate emerging techs like GenAI into innovative, practical solutions that transform customer experiences. Align with Product Strategy: Create proof of concepts at high cadence to demonstrate/validate potential solutions as per our product strategy. Optimise Model and system performance: Fine-tune, optimise training and inference performances. Wider collaboration: Partner with cross-functional teams to demonstrate the impact of ML innovations and bring them to life. Research Savvy : Staying up-to-date with SOTA and industry trends in AI/ML. Technical Skills / Competencies Strong AI/ML background : Experience in developing and deploying real-world ML applications (Computer Vision, Classification, etc.) Foundation in GenAI : Understanding of generative models (LLMs, etc.), prompt engineering RAG, vector databases. Technical Expertise : Proficiency in ML frameworks, shell scripts, databases and programming languages. MLOps experience : Hands-on experience in configuring MLOps on AWS, Azure and GCP. Full-stack expertise : Proficiency in data pipelines, APIs, web front-end, mobile apps, automated testing and cloud platforms (AWS, GCP, etc.). Exceptional problem-solving skills: Ability to simplify and breakdown complex technical and business challenges to create innovative and practical solutions. Continuous learning : Ability to learn quickly and apply new technologies to solve problems practically. Education & Experience BSc/MSc/PhD in AI, Statistics, Computer Science or a related field At least 4 years experience in a building complex, distributed software and AI systems Strong understanding of entire end-to-end software development lifecycle Who We Are We are a values-driven organization that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients, and culture. We offer a dynamic environment with driven, fun, and flexible individuals who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that s on the move. We live the Poppulo values each day, as they are key to everything we do. Bring Your Best Self We show up authentically, are self-aware and always strive to be better. See it. Own it. Solve it. We proactively innovate and solve for our customers and each other. We set an example with high standards for our work. We foster a culture of learning, acknowledging our successes and our failures. Together We re Better We value and celebrate our diversity. We learn from others, respecting their expertise, and focus on building trust. Thats what makes us a team. Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK. Poppulo is an equal opportunity employer. We are committed to protecting your privacy. For details on how we collect, use, and protect your personal information, please refer to our Job Applicant Privacy Policy.

Introduction Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company? At Poppulo, we’re working on what’s next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers. And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more than 35M employees and delivering content to 500,000+ digital signs. We know there’s no such thing as a “perfect" candidate - we’re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don’t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive. The Opportunity We’re looking for a Technical Support Engineer who’s passionate about solving problems, helping people, and learning new technologies. You’ll play a key role in supporting our customers by providing technical assistance and ensuring a great experience across Poppulo’s SaaS platform. This is a great opportunity for someone with a solid foundation in technical support who’s ready to grow their skills and make a real impact in a collaborative team environment. Primary Responsibilities: Provide responsive, technical support to customers through chat, email, phone, and screen sharing. Help users troubleshoot and resolve a variety of software and platform-related issues. Clearly document the steps taken to solve problems and keep track of progress for team visibility and hand-off. Build your knowledge of Poppulo’s products, services, and tools so you can offer more in-depth support over time. Collaborate with teammates to share knowledge, improve processes, and support a positive customer experience. Stay organized and follow up on open issues to ensure nothing falls through the cracks. Work flexible hours, to support our global customer base. Complete customer-required background checks Take on other tasks or projects as needed to support the team. Skills & Experience Required: A degree in Computer Science, Information Technology, or similar – or equivalent hands-on experience. At least 4 years of experience in a customer-facing technical support role, with excellent knowledge of Window Server Administration: WMI, Active directory, DNS, DHCP, Server roles. Experience in OS troubleshooting, log analysis, Network LAN and Firewall concepts, as well as and NTFS and File Management Structures Experience with Remote Support tools—Logmein.com, Gotomeeting.com, VNC, Dameware, and RDP Confidence in troubleshooting technical problems and explaining solutions clearly. A strong sense of ownership and a willingness to learn new systems and tools. A team player with good communication skills who enjoys working with others to solve problems. Customer-focused mindset – you care about helping people and getting things right. Why Join Us? A supportive team that values learning, collaboration, and continuous improvement. Opportunities to develop your skills and grow your career in a fast-paced, tech-driven company. The chance to work with a global customer base and cutting-edge communication technology. Note: Flexible to work in 24/7 support. Who We Are We are a values-driven organization that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients, and culture. We offer a dynamic environment with driven, fun, and flexible individuals who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that’s on the move. We live the Poppulo values each day, as they are key to everything we do. Bring Your Best Self We show up authentically, are self-aware and always strive to be better. See it. Own it. Solve it. We proactively innovate and solve for our customers and each other. We set an example with high standards for our work. We foster a culture of learning, acknowledging our successes and our failures. Together We’re Better We value and celebrate our diversity. We learn from others, respecting their expertise, and focus on building trust. That's what makes us a team. Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK. Poppulo is an equal opportunity employer. We are committed to protecting your privacy. For details on how we collect, use, and protect your personal information, please refer to our Job Applicant Privacy Policy. Show more Show less

Introduction Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company? At Poppulo, we’re working on what’s next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers. And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more than 35M employees and delivering content to 500,000+ digital signs. We know there’s no such thing as a “perfect" candidate - we’re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don’t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive. The Opportunity We’re looking for a Customer Content Education Manager to manage and improve both customer-facing product content and internal process and policy documentation. This role is key in helping our customers and teams access clear, useful, and up-to-date information when they need it. You will work closely with teams across Product, Engineering, Customer Support, and Operations to write and maintain documentation that supports customer adoption and smooth internal processes. Key Responsibilities Customer-Facing Product Documentation Create and maintain customer guides, FAQs, troubleshooting articles, and release notes that help customers get the most from our product. Work with Product Managers and Engineers to understand new features and updates to ensure documentation is accurate and ready in line with product releases. Collaborate with Customer Support to understand common customer questions and challenges and develop content that helps reduce support tickets. Review and update existing product content to ensure it stays current, consistent, and easy to understand. Internal Process & Policy Documentation Work with Operations, Product, and Customer teams to document internal processes, team policies, and best practices. Help ensure internal documentation is easy to access, well-structured, and regularly updated to reflect changes. Support teams in creating clear guides for internal use, including onboarding materials, workflows, and process improvements. Content Management & Improvement Plan and prioritize content updates in line with product releases and business needs. Regularly review and improve both customer-facing and internal content to keep it relevant and accurate. Suggest and implement ways to make documentation easier to find and use. Track and share feedback and usage data to help improve content quality and usefulness over time. Role Requirements 6+ years’ experience in content creation, technical writing, product documentation, or process documentation, ideally within a B2B SaaS environment. Strong writing and editing skills — able to explain complex ideas in simple, clear language. Comfortable working across teams (Product, Engineering, Support, Operations) to gather information and develop effective content. Well-organized and able to manage multiple projects and deadlines at once. Experience with tools like Salesforce, Jira, Confluence, MadCap Flare or similar platforms. A good eye for content structure and consistency. Bonus: Experience writing API or developer documentation, or familiarity with internal knowledge systems. Note: Flexible to work UK Shifts. Who We Are We are a values-driven organization that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients, and culture. We offer a dynamic environment with driven, fun, and flexible individuals who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that’s on the move. We live the Poppulo values each day, as they are key to everything we do. Bring Your Best Self We show up authentically, are self-aware and always strive to be better. See it. Own it. Solve it. We proactively innovate and solve for our customers and each other. We set an example with high standards for our work. We foster a culture of learning, acknowledging our successes and our failures. Together We’re Better We value and celebrate our diversity. We learn from others, respecting their expertise, and focus on building trust. That's what makes us a team. Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK. Poppulo is an equal opportunity employer. We are committed to protecting your privacy. For details on how we collect, use, and protect your personal information, please refer to our Job Applicant Privacy Policy. Show more Show less

Introduction Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company? At Poppulo, we’re working on what’s next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers. And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more than 35M employees and delivering content to 500,000+ digital signs. We know there’s no such thing as a “perfect" candidate - we’re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don’t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive. Purpose of the Role The Senior Manager, Product & Technology Operations is responsible for the operational effectiveness of the Product & Technology organization. This role ensures consistency, accountability, and excellence across the operating model by developing and scaling best practices, defining and tracking key metrics, and managing the execution rhythms across teams. The position provides visibility and coordination across key functional areas, including Design, AI, Analytics, Product Management, Engineering, QA, and DevOps. Key Responsibilities Operational Strategy & Execution Lead the planning and execution of operational cadences (e.g., quarterly planning, OKR tracking, initiative reviews, leadership reporting). Standardize tools and workflows to support effective tracking of initiatives and organizational priorities. Identify bottlenecks in delivery or decision-making and lead efforts to improve throughput and team alignment. Best Practices & Enablement Define and maintain a consistent operational playbook covering delivery processes, agile practices, planning cycles, and team collaboration models. Partner with functional leaders to establish and refine working models, roles and responsibilities, and onboarding practices. Coordinate the introduction of new tools or systems to enhance team productivity and visibility. Driving improvements in operational tooling as stated in the P&T VCP plan and optimising associated tooling budgets Metrics, KPIs & Reporting Design and maintain reporting frameworks and dashboards that measure organizational performance across delivery, velocity, quality, and capacity. Lead quarterly and monthly reviews of operational metrics, surfacing insights and recommending actions to improve outcomes. Partner with leaders and analysts to ensure data accuracy, consistency, and actionability Cross-Functional Coordination Support annual and quarterly headcount planning, budgeting, and resource allocation processes working with HR and Finance Manage cross-functional programs that span multiple teams or departments and require centralized tracking and reporting. Required Qualifications & Experience 9+ years of experience in technology operations, business operations, or technical program management. Direct experience working within a product or engineering organization in a SaaS or software business. Strong background in Product and Technology best practices and metrics Proficiency with data analysis and visualization tools (e.g., Excel, Power BI, Tableau) with experience in applying GenAI tools for step change improvements Excellent written and verbal communication skills; strong facilitation and documentation skills. Experience driving metrics based improvement programs across diverse, global teams. Background in Agile delivery models, software development lifecycles, or product management. Experience with tools such as Jira, Confluence, GitLab, JellyFish or similar. Who We Are We are a values-driven organization that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients, and culture. We offer a dynamic environment with driven, fun, and flexible individuals who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that’s on the move. We live the Poppulo values each day, as they are key to everything we do. Bring Your Best Self We show up authentically, are self-aware and always strive to be better. See it. Own it. Solve it. We proactively innovate and solve for our customers and each other. We set an example with high standards for our work. We foster a culture of learning, acknowledging our successes and our failures. Together We’re Better We value and celebrate our diversity. We learn from others, respecting their expertise, and focus on building trust. That's what makes us a team. Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK. Poppulo is an equal opportunity employer. We are committed to protecting your privacy. For details on how we collect, use, and protect your personal information, please refer to our Job Applicant Privacy Policy. Show more Show less

Introduction: Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company? REACH Media Network, A Poppulo company, is a leading provider of innovative digital signage solutions designed to connect people, enhance engagement, and simplify information sharing. Serving businesses, educational institutions, healthcare facilities, and more, REACH empowers organizations to effectively communicate with their audiences through dynamic, cloud-based signage solutions. Established in 2005, REACH serves over 9,000 customers and manages over 25,000 screens globally. We know there s no such thing as a perfect" candidate - we re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo and Reach Media Network even if you d on t me et 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive. The Opportunity The Accounts Receivable(AR) Specialist works with the Accounting Team to invoice clients and collect accounts receivable. This role is responsible for ensuring invoices and expense reports are processed timely, coded accurately, and that related month-end activities are completed accurately and on time. They will work closely with other departments to help manage purchase requests and purchase orders and to ensure issues are resolved promptly with our vendors Key Responsibilities Day-to-Day responsibility for the accounts receivables activities Identifying and Tracking Outstanding Debts. Contacting Debtors, reaching out to debtors via phone, email, or mail to discuss outstanding debts and payment options. Resolving Customer Disputes, addressing customer inquiries, billing errors, and other disputes related to their accounts. Maintaining Accurate Records, keep detailed records of all communication and actions taken on each account. Provide problem identification and resolution as needed. Work cross-functionally to resolve issues. Other duties as requested. Candidate Expertise Required Position requires a minimum of 5 years experience working in Accounts Receivable Minimum of a bachelor s degree in finance required. Ability to work effectively with cross-functional teams. Excellent communication in English both oral and written. Flexibility to work in an interactive environment with a tolerance for ambiguity and change. The ability to work effectively under tight deadlines. Proficient computer skills: Highly skilled in Microsoft products as well as ERP systems. Experience with NetSuite, Salesforce. Nice to Have: Builds strong relationships with internal customers, business leaders and peers. Attention to detail with the ability to efficiently provide high-quality work while managing priorities and deadlines. Intellectual curiosity that leads to a deeper understanding of how a process works and why it is done a certain way, with a strong desire for continuous improvement Effectively operates under broad supervision and exercises frequent independent judgment with extremely low error rates. Experience in the software industry with a SaaS/Subscription business model as plus. Note: Flexible to work UK/US Shifts. Who We Are We are a values-driven organization that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients, and culture. We offer a dynamic environment with driven, fun, and flexible individuals who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that s on the move. We live the Poppulo values each day, as they are key to everything we do. Bring Your Best Self We show up authentically, are self-aware and always strive to be better. See it. Own it. Solve it. We proactively innovate and solve for our customers and each other. We set an example with high standards for our work. We foster a culture of learning, acknowledging our successes and our failures. Together We re Better We value and celebrate our diversity. We learn from others, respecting their expertise, and focus on building trust. Thats what makes us a team. Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK. Poppulo is an equal opportunity employer. We are committed to protecting your privacy. For details on how we collect, use, and protect your personal information, please refer to our Job Applicant Privacy Policy.

Introduction Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company? At Poppulo, we’re working on what’s next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers. And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more than 35M employees and delivering content to 500,000+ digital signs. We know there’s no such thing as a “perfect" candidate - we’re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don’t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive. The Opportunity: The IT Service Desk Technician will be the first point of contact for all IT-related issues and requests. The ideal candidate will possess strong technical knowledge, excellent problem-solving abilities, and a commitment to providing outstanding customer service. This role involves troubleshooting hardware and software issues, managing service requests, and maintaining IT documentation. Key Responsibilities: User Support: Provide first-level technical support to users via phone & email, resolving hardware, software, and network issues promptly and effectively. Incident Management: Log, track, and document all support requests in the IT service management system, ensuring accurate and timely resolution of incidents. Troubleshooting: Diagnose and resolve technical issues related to desktops, laptops, printers, mobile devices, and other IT equipment. Software Support: Assist with the installation, configuration, and troubleshooting of software applications and operating systems. Account Management: Manage user accounts and permissions, including creating, modifying, and disabling accounts in various systems. Onboarding / Offboarding: Creating user accounts and provisioning hardware for new employees / ex-employee access removal and hardware return shipping. Documentation: Maintain accurate and up-to-date documentation of support activities, solutions, and user guides. Customer Service: Provide excellent customer service, maintaining a professional and courteous attitude with users. Continuous Improvement: Identify opportunities for process improvements and contribute to the development of best practices for the IT service desk. Skills & Expertise Required: Education: Bachelor degree in information technology, Computer Science, or a related field. Equivalent experience may be considered. Experience: 4+ years of experience in an IT support or service desk role. Certifications: CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar certifications are desirable. Technical Skills: Proficiency in troubleshooting Windows and Mac OS environments. Strong understanding of O365/AAD administration. Experience with IT service management tools (e.g., ServiceNow, Jira). Familiarity with remote support tools and techniques. Soft Skills: Excellent communication and interpersonal skills. Strong problem-solving and analytical abilities. Ability to work independently and as part of a team. Customer-oriented attitude with a focus on delivering high-quality service. NOTE: This is a US shift role Who We Are We are a values-driven organization that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients, and culture. We offer a dynamic environment with driven, fun, and flexible individuals who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that’s on the move. We live the Poppulo values each day, as they are key to everything we do. Bring Your Best Self We show up authentically, are self-aware and always strive to be better. See it. Own it. Solve it. We proactively innovate and solve for our customers and each other. We set an example with high standards for our work. We foster a culture of learning, acknowledging our successes and our failures. Together We’re Better We value and celebrate our diversity. We learn from others, respecting their expertise, and focus on building trust. That's what makes us a team. Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK. Poppulo is an equal opportunity employer. We are committed to protecting your privacy. For details on how we collect, use, and protect your personal information, please refer to our Job Applicant Privacy Policy. Show more Show less

Introduction: Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company? At Poppulo, we re working on what s next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers. And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more t\han 35M employees and delivering content to 500,000+ digital signs. We know there s no such thing as a perfect" candidate - we re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive. The Opportunity We are seeking a talented Senior Software Engineer to join our Digital Signage Cloud Team, focused on frontend development. Our cloud-based digital signage platform empowers customers globally to manage and deliver multimedia content seamlessly across various displays. You will lead frontend development efforts, utilizing React, TypeScript, and Redux to create responsive, intuitive, and accessible user experiences. Backend experience with NodeJS and AWS serverless services is beneficial. A keen interest or practical experience in Artificial Intelligence, particularly Large Language Models (LLMs), generative AI, or agentic coding tools, is highly desirable. Key Responsibilities: Design, develop, and maintain intuitive and responsive frontend applications using React, Redux, and TypeScript. Collaborate with backend developers, architects, and product managers to ensure cohesive and seamless integration. Ensure accessibility and responsiveness across diverse devices and platforms. Implement frontend performance optimizations and maintain high-quality standards for UX/UI. Utilize best practices in modern frontend development, including modular architecture, testing, and CI/CD. Mentor junior developers and conduct code reviews, promoting strong coding standards. Engage actively in agile development practices, contributing to sprint planning, stand-ups, and retrospectives. Explore opportunities to integrate AI and generative AI capabilities into the frontend experience. Skill & Experience Requirements: Bachelors degree in computer science or related discipline; masters preferred. 6+ years in software development, primarily frontend. Proven track record in developing and optimizing large-scale frontend applications. Experience with cloud-based software platforms and SaaS solutions. Demonstrable experience or strong interest in AI integration and generative technologies. Expertise in frontend development (React, Redux, TypeScript). Solid understanding of web technologies (HTML5, CSS3, responsive design principles). Familiarity with modern UI frameworks (Material UI, Tailwind CSS, or similar). Experience with frontend testing frameworks (Jest, React Testing Library, Cypress). Knowledge of AWS cloud services and integration with serverless backend architectures (beneficial). Knowledge of WCAG standards and accessibility best practices. Interest or experience in AI technologies, especially generative AI tools (LLMs, Cursor, Windsurf). Who We Are We are a values-driven organization that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients, and culture. We offer a dynamic environment with driven, fun, and flexible individuals who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that s on the move. We live the Poppulo values each day, as they are key to everything we do. Bring Your Best Self We show up authentically, are self-aware and always strive to be better. See it. Own it. Solve it. We proactively innovate and solve for our customers and each other. We set an example with high standards for our work. We foster a culture of learning, acknowledging our successes and our failures. Together We re Better We value and celebrate our diversity. We learn from others, respecting their expertise, and focus on building trust. Thats what makes us a team. Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK. Poppulo is an equal opportunity employer. Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK. Poppulo is an equal opportunity employer. We are committed to protecting your privacy. For details on how we collect, use, and protect your personal information, please refer to our Job Applicant Privacy Policy.

Introduction: Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company? At Poppulo, we re working on what s next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers. And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more than 35M employees and delivering content to 500,000+ digital signs. We know there s no such thing as a perfect" candidate - we re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive. The Opportunity We seek an experienced Senior Software Engineer to join our Digital Signage Cloud Team. This team is responsible for developing and maintaining a cloud-based digital signage platform that enables customers to manage and deploy multimedia content across displays globally. Youll primarily focus on backend development using TypeScript, NodeJS, and AWS serverless services. Familiarity with frontend technologies like React is beneficial. Enthusiasm for AI, including experience with Large Language Models (LLMs), generative AI, or agentic coding tools, is strongly preferred. Key Responsibilities: Design, develop, and maintain robust backend services and RESTful APIs using TypeScript and js , with a strong focus on scalability, performance, and maintainability. Build cloud-native, serverless solutions leveraging AWS Managed Services such as Lambda, API Gateway, DynamoDB, Cognito, S3, and CloudFront , ensuring high availability and fault tolerance. Collaborate closely with cross-functional teams including frontend engineers, architects, and product managers to deliver end-to-end solutions aligned with business goals. Implement secure and reliable authentication and authorization mechanisms using Okta , AWS Cognito , and industry-standard protocols like OAuth2 and OpenID Connect. Proactively diagnose performance bottlenecks , optimize backend systems for latency and throughput, and drive continuous performance improvements. Participate in code reviews , contribute to architectural discussions, and provide technical mentorship to junior and mid-level engineers. Champion agile development practices , ensuring timely delivery while fostering a collaborative, transparent, and inclusive team culture. Lead innovation by integrating AI capabilities , including Generative AI , Large Language Models (LLMs) , and tools such as Cursor and Windsurf , into application workflows. Actively contribute to and promote the organization s core values and foster a culture of diversity, inclusion, and continuous learning . Skill & Experience Requirements: Bachelors degree in computer science or a related field; masters preferred. 6 + years in software development, primarily backend . Significant experience with AWS and cloud-native development. Advanced proficiency in backend development using TypeScript and js , with a solid foundation in asynchronous programming, error handling, and modular design. Deep expertise in AWS cloud services and serverless architecture patterns , particularly Lambda, API Gateway, DynamoDB, Cognito, S3, and CloudFront. Proven experience designing secure, scalable, multi-tenant architectures , with a focus on data isolation, RBAC, and API security best practices. Hands-on experience with CI/CD pipelines , infrastructure as code (IaC), automated testing frameworks, and version control using GitHub or GitLab . Strong familiarity with monitoring, logging, and observability tools , such as Amazon CloudWatch , Prometheus , Grafana , and centralized logging stacks. Exposure to frontend technologies like React , Redux , or other modern JS frameworks is a plus. Working knowledge of AI/ML technologies , with hands-on experience in Generative AI , LLM integration, and tools like Cursor or Windsurf is an added advantage. Strong communication and collaboration skills, with the ability to influence across teams and explain complex technical concepts to non-technical stakeholders. Who We Are We are a values-driven organization that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients, and culture. We offer a dynamic environment with driven, fun, and flexible individuals who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that s on the move. We live the Poppulo values each day, as they are key to everything we do. Bring Your Best Self We show up authentically, are self-aware and always strive to be better. See it. Own it. Solve it. We proactively innovate and solve for our customers and each other. We set an example with high standards for our work. We foster a culture of learning, acknowledging our successes and our failures. Together We re Better We value and celebrate our diversity. We learn from others, respecting their expertise, and focus on building trust. Thats what makes us a team. Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK. Poppulo is an equal opportunity employer. Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK. Poppulo is an equal opportunity employer. We are committed to protecting your privacy. For details on how we collect, use, and protect your personal information, please refer to our Job Applicant Privacy Policy.

Introduction Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company? At Poppulo, we re working on what s next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers. And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more than 35M employees and delivering content to 500,000+ digital signs. We know there s no such thing as a perfect" candidate - we re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive. The Opportunity: The IT Service Desk Technician will be the first point of contact for all IT-related issues and requests. The ideal candidate will possess strong technical knowledge, excellent problem-solving abilities, and a commitment to providing outstanding customer service. This role involves troubleshooting hardware and software issues, managing service requests, and maintaining IT documentation. Key Responsibilities: User Support: Provide first-level technical support to users via phone & email, resolving hardware, software, and network issues promptly and effectively. Incident Management: Log, track, and document all support requests in the IT service management system, ensuring accurate and timely resolution of incidents. Troubleshooting: Diagnose and resolve technical issues related to desktops, laptops, printers, mobile devices, and other IT equipment. Software Support: Assist with the installation, configuration, and troubleshooting of software applications and operating systems. Account Management: Manage user accounts and permissions, including creating, modifying, and disabling accounts in various systems. Onboarding / Offboarding: Creating user accounts and provisioning hardware for new employees / ex-employee access removal and hardware return shipping. Documentation: Maintain accurate and up-to-date documentation of support activities, solutions, and user guides. Customer Service: Provide excellent customer service, maintaining a professional and courteous attitude with users. Continuous Improvement: Identify opportunities for process improvements and contribute to the development of best practices for the IT service desk. Skills & Expertise Required: Education: Bachelor degree in information technology, Computer Science, or a related field. Equivalent experience may be considered. Experience: 4+ years of experience in an IT support or service desk role. Certifications: CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar certifications are desirable. Technical Skills: Proficiency in troubleshooting Windows and Mac OS environments. Strong understanding of O365/AAD administration. Experience with IT service management tools (e.g., ServiceNow, Jira). Familiarity with remote support tools and techniques. Soft Skills: Excellent communication and interpersonal skills. Strong problem-solving and analytical abilities. Ability to work independently and as part of a team. Customer-oriented attitude with a focus on delivering high-quality service. NOTE : This is a US shift role Who We Are We are a values-driven organization that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients, and culture. We offer a dynamic environment with driven, fun, and flexible individuals who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that s on the move. We live the Poppulo values each day, as they are key to everything we do. Bring Your Best Self We show up authentically, are self-aware and always strive to be better. See it. Own it. Solve it. We proactively innovate and solve for our customers and each other. We set an example with high standards for our work. We foster a culture of learning, acknowledging our successes and our failures. Together We re Better We value and celebrate our diversity. We learn from others, respecting their expertise, and focus on building trust. Thats what makes us a team. Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK. Poppulo is an equal opportunity employer. We are committed to protecting your privacy. For details on how we collect, use, and protect your personal information, please refer to our Job Applicant Privacy Policy.

Introduction: Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company At Poppulo, we re working on what s next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers. And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more than 35M employees and delivering content to 500,000+ digital signs. We know there s no such thing as a perfect" candidate - we re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive. The Opportunity We are seeking an accomplished Senior Software Architect to join our Digital Signage Cloud Team. This strategic role is pivotal in guiding the architectural vision and technical roadmap for our global cloud-based digital signage platform. You will drive high-level architectural design, scalability, security, and performance optimizations, working closely with stakeholders across engineering, product management, and leadership. Practical experience or strong enthusiasm for Artificial Intelligence particularly Large Language Models (LLMs), generative AI, and agentic coding tools is highly desirable. Key Responsibilities: Establish and uphold architectural standards that ensure scalability, maintainability, security, and performance for our digital signage cloud platform . Own the platform architecture roadmap , ensuring it aligns with strategic business goals and evolving product needs. Design and evolve cloud-native architectures leveraging AWS serverless services such as Lambda, API Gateway, DynamoDB, Cognito, and Step Functions, with a strong emphasis on scalability, cost-efficiency, and resilience. Partner with engineering teams to guide solution design, resolve complex technical challenges, and ensure alignment with architectural direction. Collaborate cross-functionally with product managers, designers, and business stakeholders to translate requirements into robust, future-proof technical solutions. Evaluate and recommend emerging technologies , fostering a culture of innovation by piloting and integrating cutting-edge tools and frameworks into the platform. Mentor and coach engineers across teams, building architectural awareness, elevating technical skills, and driving adoption of best practices. Skill Experience Requirements: Bachelor s degree in Computer Science or related discipline; Masters preferred. 9+ years of software development and architecture experience. Proven track record architecting large-scale cloud-native applications and solutions. Practical experience or strong enthusiasm for AI integration and generative technologies. Expert-level understanding of AWS Cloud architecture , especially in serverless ecosystems (Lambda, API Gateway, DynamoDB, Cognito, Step Functions, S3, SNS/SQS). Strong foundation in modern web development , including TypeScript, Node.js, React , and event-driven architecture. Demonstrated experience designing and operating multi-tenant SaaS platforms with a focus on data isolation, RBAC, and observability. Proficiency in authentication/authorization protocols , including OAuth2, OpenID Connect , and integration with identity providers like Okta and AWS Cognito . Hands-on experience with AI and ML frameworks , including Generative AI, LLMs , and tools like Cursor, Windsurf , or equivalents. Strong understanding of DevOps practices , CI/CD tooling (e.g., GitHub Actions, CodePipeline), and infrastructure observability (CloudWatch, Prometheus, Grafana, ELK stack). Exceptional problem-solving skills, system thinking, and ability to articulate complex technical ideas to both technical and non-technical stakeholders. Who We Are We are a values-driven organization that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients, and culture. We offer a dynamic environment with driven, fun, and flexible individuals who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that s on the move. We live the Poppulo values each day, as they are key to everything we do. Bring Your Best Self We show up authentically, are self-aware and always strive to be better. See it. Own it. Solve it. We proactively innovate and solve for our customers and each other. We set an example with high standards for our work. We foster a culture of learning, acknowledging our successes and our failures. Together We re Better We value and celebrate our diversity. We learn from others, respecting their expertise, and focus on building trust. Thats what makes us a team. Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK. Poppulo is an equal opportunity employer. Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK. Poppulo is an equal opportunity employer. We are committed to protecting your privacy. For details on how we collect, use, and protect your personal information, please refer to our Job Applicant Privacy Policy.

Introduction: Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company At Poppulo, we re working on what s next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers. And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more t\han 35M employees and delivering content to 500,000+ digital signs. We know there s no such thing as a perfect" candidate - we re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive. The Opportunity We seek an experienced Principal Software Development Engineer to join our Digital Signage Cloud Team. This team is responsible for developing and maintaining a cloud-based digital signage platform that enables customers to manage and deploy multimedia content across displays globally. Youll primarily focus on backend development using TypeScript, NodeJS, and AWS serverless services. Familiarity with frontend technologies like React is beneficial. Enthusiasm for AI, including experience with Large Language Models (LLMs), generative AI, or agentic coding tools, is strongly preferred. Key Responsibilities: Design, develop, and maintain robust backend services and RESTful APIs using TypeScript and js , with a strong focus on scalability, performance, and maintainability. Build cloud-native, serverless solutions leveraging AWS Managed Services such as Lambda, API Gateway, DynamoDB, Cognito, S3, and CloudFront , ensuring high availability and fault tolerance. Collaborate closely with cross-functional teams including frontend engineers, architects, and product managers to deliver end-to-end solutions aligned with business goals. Implement secure and reliable authentication and authorization mechanisms using Okta , AWS Cognito , and industry-standard protocols like OAuth2 and OpenID Connect. Proactively diagnose performance bottlenecks , optimize backend systems for latency and throughput, and drive continuous performance improvements. Participate in code reviews , contribute to architectural discussions, and provide technical mentorship to junior and mid-level engineers. Champion agile development practices , ensuring timely delivery while fostering a collaborative, transparent, and inclusive team culture. Lead innovation by integrating AI capabilities , including Generative AI , Large Language Models (LLMs) , and tools such as Cursor and Windsurf , into application workflows. Actively contribute to and promote the organization s core values and foster a culture of diversity, inclusion, and continuous learning . Skill Experience Requirements: Bachelors degree in computer science or a related field; masters preferred. 8+ years in software development, primarily backend. Advanced proficiency in backend development using TypeScript and js, with a solid foundation in asynchronous programming, error handling, and modular design. Deep expertise in AWS cloud services and serverless architecture patterns, particularly Lambda, API Gateway, DynamoDB, Cognito, S3, and CloudFront. Proven experience designing secure, scalable, multi-tenant architectures, with a focus on data isolation, RBAC, and API security best practices. Hands-on experience with CI/CD pipelines, infrastructure as code (IaC), automated testing frameworks, and version control using GitHub or GitLab. Strong familiarity with monitoring, logging, and observability tools, such as Amazon CloudWatch, Prometheus, Grafana, and centralized logging stacks. Exposure to frontend technologies like React, Redux, or other modern JS frameworks is a plus. Working knowledge of AI/ML technologies, with hands-on experience in Generative AI, LLM integration, and tools like Cursor or Windsurf is an added advantage. Strong communication and collaboration skills, with the ability to influence across teams and explain complex technical concepts to non-technical stakeholders. Who We Are We are a values-driven organization that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients, and culture. We offer a dynamic environment with driven, fun, and flexible individuals who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that s on the move. We live the Poppulo values each day, as they are key to everything we do. Bring Your Best Self We show up authentically, are self-aware and always strive to be better. See it. Own it. Solve it. We proactively innovate and solve for our customers and each other. We set an example with high standards for our work. We foster a culture of learning, acknowledging our successes and our failures. Together We re Better We value and celebrate our diversity. We learn from others, respecting their expertise, and focus on building trust. Thats what makes us a team. Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK. Poppulo is an equal opportunity employer. Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK. Poppulo is an equal opportunity employer. We are committed to protecting your privacy. For details on how we collect, use, and protect your personal information, please refer to our Job Applicant Privacy Policy.

Introduction Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company? At Poppulo, we’re working on what’s next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers. And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more than 35M employees and delivering content to 500,000+ digital signs. We know there’s no such thing as a “perfect" candidate - we’re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don’t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive. The Opportunity: We’re looking for a Technical Support Engineer who’s passionate about solving problems, helping people, and learning new technologies. You’ll play a key role in supporting our customers by providing technical assistance and ensuring a great experience across Poppulo’s SaaS platform. This is a great opportunity for someone with a solid foundation in technical support who’s ready to grow their skills and make a real impact in a collaborative team environment. Primary Responsibilities: Provide responsive, technical support to customers through chat, email, phone, and screen sharing. Help users troubleshoot and resolve a variety of software and platform-related issues. Clearly document the steps taken to solve problems and keep track of progress for team visibility and hand-off. Build your knowledge of Poppulo’s products, services, and tools so you can offer more in-depth support over time. Collaborate with teammates to share knowledge, improve processes, and support a positive customer experience. Stay organized and follow up on open issues to ensure nothing falls through the cracks. Work flexible hours, to support our global customer base. Complete customer-required background checks Take on other tasks or projects as needed to support the team. Skills & Experience Required: A degree in Computer Science, Information Technology, or similar – or equivalent hands-on experience. At least 4 years of experience in a customer-facing technical support role, with excellent knowledge of Linux (must-have), Window Server Administration: WMI, Active directory, DNS, DHCP, Server roles. Experience in OS troubleshooting, log analysis, Network LAN and Firewall concepts, as well as and NTFS and File Management Structures Experience with Ubuntu is a plus. Experience with Remote Support tools—Logmein.com, Gotomeeting.com, VNC, Dameware, and RDP Confidence in troubleshooting technical problems and explaining solutions clearly. A strong sense of ownership and a willingness to learn new systems and tools. A team player with good communication skills who enjoys working with others to solve problems. Customer-focused mindset – you care about helping people and getting things right. Why Join Us? A supportive team that values learning, collaboration, and continuous improvement. Opportunities to develop your skills and grow your career in a fast-paced, tech-driven company. The chance to work with a global customer base and cutting-edge communication technology. Note: Flexible to work in 24/7 support. Who We Are We are a values-driven organization that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients, and culture. We offer a dynamic environment with driven, fun, and flexible individuals who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that’s on the move. We live the Poppulo values each day, as they are key to everything we do. Bring Your Best Self We show up authentically, are self-aware and always strive to be better. See it. Own it. Solve it. We proactively innovate and solve for our customers and each other. We set an example with high standards for our work. We foster a culture of learning, acknowledging our successes and our failures. Together We’re Better We value and celebrate our diversity. We learn from others, respecting their expertise, and focus on building trust. That's what makes us a team. Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK. Poppulo is an equal opportunity employer. We are committed to protecting your privacy. For details on how we collect, use, and protect your personal information, please refer to our Job Applicant Privacy Policy. Show more Show less

Introduction Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company? At Poppulo, we’re working on what’s next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers. And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more than 35M employees and delivering content to 500,000+ digital signs. We know there’s no such thing as a “perfect" candidate - we’re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don’t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive. The Opportunity We’re looking for a Customer Education Content Manager to manage and improve both customer-facing product content and internal process and policy documentation. This role is key in helping our customers and teams access clear, useful, and up-to-date information when they need it. You will work closely with teams across Product, Engineering, Customer Support, and Operations to write and maintain documentation that supports customer adoption and smooth internal processes. Key Responsibilities Customer-Facing Product Documentation Create and maintain customer guides, FAQs, troubleshooting articles, and release notes that help customers get the most from our product. Work with Product Managers and Engineers to understand new features and updates to ensure documentation is accurate and ready in line with product releases. Collaborate with Customer Support to understand common customer questions and challenges and develop content that helps reduce support tickets. Review and update existing product content to ensure it stays current, consistent, and easy to understand. Internal Process & Policy Documentation Work with Operations, Product, and Customer teams to document internal processes, team policies, and best practices. Help ensure internal documentation is easy to access, well-structured, and regularly updated to reflect changes. Support teams in creating clear guides for internal use, including onboarding materials, workflows, and process improvements. Content Management & Improvement Plan and prioritize content updates in line with product releases and business needs. Regularly review and improve both customer-facing and internal content to keep it relevant and accurate. Suggest and implement ways to make documentation easier to find and use. Track and share feedback and usage data to help improve content quality and usefulness over time. Role Requirements 6+ years’ experience in content creation, technical writing, product documentation, or process documentation, ideally within a B2B SaaS environment. Strong writing and editing skills — able to explain complex ideas in simple, clear language. Comfortable working across teams (Product, Engineering, Support, Operations) to gather information and develop effective content. Well-organized and able to manage multiple projects and deadlines at once. Experience with tools like Salesforce, Jira, Confluence, MadCap Flare or similar platforms. A good eye for content structure and consistency. Bonus: Experience writing API or developer documentation, or familiarity with internal knowledge systems. Note: Flexible to work UK Shifts. Who We Are We are a values-driven organization that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients, and culture. We offer a dynamic environment with driven, fun, and flexible individuals who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that’s on the move. We live the Poppulo values each day, as they are key to everything we do. Bring Your Best Self We show up authentically, are self-aware and always strive to be better. See it. Own it. Solve it. We proactively innovate and solve for our customers and each other. We set an example with high standards for our work. We foster a culture of learning, acknowledging our successes and our failures. Together We’re Better We value and celebrate our diversity. We learn from others, respecting their expertise, and focus on building trust. That's what makes us a team. Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK. Poppulo is an equal opportunity employer. We are committed to protecting your privacy. For details on how we collect, use, and protect your personal information, please refer to our Job Applicant Privacy Policy. Show more Show less

Introduction: Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company At Poppulo, we re working on what s next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers. And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more than 35M employees and delivering content to 500,000+ digital signs. We know there s no such thing as a perfect" candidate - we re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive. The Opportunity We are seeking a skilled Senior Software Development Engineer to join our Extensions & Adapters team within Data Integrations. In this role, youll build and enhance plugins that expand the functionality of our Integration Framework. Your work will enable seamless data retrieval and transformation from a variety of third-party sources, facilitating efficient data handling for our customers. Experience or enthusiasm for AI technologies, especially Large Language Models (LLMs), generative AI, or agentic coding tools, is strongly preferred. Key Responsibilities: Develop and maintain robust extensions, adapters, listeners, actions, and endpoints within our Integration Framework, primarily as Windows applications. Collaborate closely with product management, architects, and integration engineers to understand and translate customer requirements. Enhance the existing infrastructure to support a wide variety of third-party data sources effectively. Write clean, efficient, well-documented code adhering to best practices and coding standards. Participate actively in code reviews, ensuring the quality and integrity of the teams deliverables. Identify opportunities for performance improvements and implement optimized data processing solutions. Explore and integrate AI-driven tools and techniques, leveraging Large Language Models and generative AI technologies. Engage proactively in agile methodologies, contributing to sprints, stand-ups, and retrospectives. Skill & Experience Requirements: Bachelors degree in Computer Science or related field. 6+ years of software development experience focused on integration and data transformation. Proven track record in building plugins, adapters, or extensions for enterprise frameworks. Demonstrated enthusiasm or practical exposure to AI and related technologies Solid experience with C#, .NET Framework, and integration technologies. Proficiency in relational databases (MS SQL). Experience creating APIs and working with third-party integrations. Familiarity with data transformation techniques and event-driven architectures. Knowledge of modern software development practices, including CI/CD and automated testing. Interest or experience in AI technologies, generative AI models (LLMs), and agentic coding tools (Cursor, Windsurf). Who We Are We are a values-driven organization that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients, and culture. We offer a dynamic environment with driven, fun, and flexible individuals who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that s on the move. We live the Poppulo values each day, as they are key to everything we do. Bring Your Best Self We show up authentically, are self-aware and always strive to be better. See it. Own it. Solve it. We proactively innovate and solve for our customers and each other. We set an example with high standards for our work. We foster a culture of learning, acknowledging our successes and our failures. Together We re Better We value and celebrate our diversity. We learn from others, respecting their expertise, and focus on building trust. Thats what makes us a team. Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK. Poppulo is an equal opportunity employer. Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK. Poppulo is an equal opportunity employer. We are committed to protecting your privacy. For details on how we collect, use, and protect your personal information, please refer to our Job Applicant Privacy Policy.

Introduction: Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company At Poppulo, we re working on what s next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers. And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more than 35M employees and delivering content to 500,000+ digital signs. We know there s no such thing as a perfect" candidate - we re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive. The Opportunity We are seeking a skilled Principal Software Development Engineer to join our Extensions & Adapters team within Data Integrations. In this role, youll build and enhance plugins that expand the functionality of our Integration Framework. Your work will enable seamless data retrieval and transformation from a variety of third-party sources, facilitating efficient data handling for our customers. Experience or enthusiasm for AI technologies, especially Large Language Models (LLMs), generative AI, or agentic coding tools, is strongly preferred. Key Responsibilities: Drive the migration and modernization of existing C#/.NET-based integration services to a contemporary web stack (TypeScript, NodeJS, React). Develop, maintain, and enhance scalable integrations and APIs to facilitate seamless third-party data exchange. Collaborate with product managers, architects, and frontend/backend engineers to ensure cohesive system functionality. Design and build robust data adapters and integration components (Listeners, Actions, Endpoints). Identify and implement performance improvements and optimization strategies for high data throughput. Mentor team members, ensuring adherence to best practices in software development and architecture. Participate actively in agile processes and foster a collaborative and innovative team culture. Integrate and experiment with AI technologies, leveraging generative AI and Large Language Models to enhance data integration capabilities. Skill & Experience Requirements: Bachelors degree in Computer Science or related field; Masters preferred. 9+ years of software development experience, particularly in integration and data transformation. Proven ability in migrating legacy systems to modern technology stacks. Practical experience or strong enthusiasm for AI and generative technologies. Strong experience with both C#/.NET and modern web technologies (TypeScript, NodeJS, React). Proficiency in relational databases (MS SQL) and data integration methodologies. Experience developing APIs and working with diverse third-party system integrations. Familiarity with AWS cloud services and serverless architecture (preferred). Knowledge of CI/CD practices, automated testing frameworks, and monitoring tools. Interest or experience in AI technologies and generative AI models (LLMs, Cursor, Windsurf). Who We Are We are a values-driven organization that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients, and culture. We offer a dynamic environment with driven, fun, and flexible individuals who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that s on the move. We live the Poppulo values each day, as they are key to everything we do. Bring Your Best Self We show up authentically, are self-aware and always strive to be better. See it. Own it. Solve it. We proactively innovate and solve for our customers and each other. We set an example with high standards for our work. We foster a culture of learning, acknowledging our successes and our failures. Together We re Better We value and celebrate our diversity. We learn from others, respecting their expertise, and focus on building trust. Thats what makes us a team. Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK. Poppulo is an equal opportunity employer. Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK. Poppulo is an equal opportunity employer. We are committed to protecting your privacy. For details on how we collect, use, and protect your personal information, please refer to our Job Applicant Privacy Policy.