We are Allvue Systems, the leading provider of software solutions for the Private Capital and Credit markets. Whether a client wants an end-to-end technology suite, or independently focused modules, Allvue helps eliminate the boundaries between systems, information, and people. We re looking for ambitious, smart, and creative individuals to join our team and help our clients achieve their goals. Working at Allvue Systems means working with pioneers in the fintech industry. Our efforts are powered by innovative thinking and a desire to build adaptable financial software solutions that help our clients achieve even more. With our common goals of growth and innovation, whether you re collaborating on a cutting-edge project or connecting over shared interests at an office happy hour, the passion is contagious. We want all of our team members to be open, accessible, curious and always learning. As a team, we take initiative, own outcomes, and have passion for what we do. With these pillars at the center of what we do, we strive for continuous improvement, excellent partnership and exceptional results. Come be a part of the team that s revolutionizing the alternative investment industry. Define your own future with Allvue Systems! Product Leadership Provide subject matter expertise on the business processes supported by Allvues software solutions for API and IA. Own the backlog for strategic initiatives across API, Investment Accounting, and Credit use cases. Gather requirements and produce Business Requirement Documents (BRDs). Translate product vision into actionable backlogs, collaborating with engineering teams to drive development cycles. Stakeholder Collaboration Partner with Product Managers/Product Owners, engineers, and business stakeholders to define, scope, and prioritize requirements. Communicate effectively across Product, Engineering, Client Solutions, and Operations to align on goals and deliverables. Execution & Delivery Ensure delivery of high-quality BRDs, EPICs, and user stories with clearly defined acceptance criteria. Act as a bridge between technical and non-technical stakeholders to ensure successful product alignment and execution. General Qualifications 3-6 years of relevant experience in product ownership or business analysis within B2B SaaS or fintech environments. Deep understanding of industry concepts and their application to Allvue solutions. Experience in Asset Management, Fund Accounting, or Fintech is preferred. Domain Expertise Strong familiarity with the investment lifecycle, Fund Accounting, Asset Servicing, and asset classes, especially loans and private capital markets. Understanding of workflows for asset managers, credit/equity teams, and documentation-heavy transactions. Hands-on experience with systems like treasury systems, loan accounting, Asset Servicing, fund accounting (e.g., WSO, Virtus, Investran, Calypso, Kondor+). Technical Skills Proficiency in REST APIs, JSON, XML, and familiarity with SQL and systems engineering. Soft Skills Exceptional verbal and written communication skills. Problem-solving mindset with a structured approach. High proficiency in PowerPoint, Excel, and Word for documentation and presentations. Strong organizational skills and ability to multitask effectively.

We are Allvue Systems, the leading provider of software solutions for the Private Capital and Credit markets. Whether a client wants an end-to-end technology suite, or independently focused modules, Allvue helps eliminate the boundaries between systems, information, and people. We re looking for ambitious, smart, and creative individuals to join our team and help our clients achieve their goals. Working at Allvue Systems means working with pioneers in the fintech industry. Our efforts are powered by innovative thinking and a desire to build adaptable financial software solutions that help our clients achieve even more. With our common goals of growth and innovation, whether you re collaborating on a cutting-edge project or connecting over shared interests at an office happy hour, the passion is contagious. We want all of our team members to be open, accessible, curious and always learning. As a team, we take initiative, own outcomes, and have passion for what we do. With these pillars at the center of what we do, we strive for continuous improvement, excellent partnership and exceptional results. Come be a part of the team that s revolutionizing the alternative investment industry. Define your own future with Allvue Systems! Technical and Standard Practices Conduct intricate technical troubleshooting, identify root causes, and deliver solutions. Deliver exceptional support, demonstrating problem-solving skills, and ensuring excellent customer service. Regularly triage and swiftly resolve problems for clients. Proactively solve problems independently. Manage support tickets through the JIRA ticketing system, email, or phone submissions. Seek ways to enhance productivity and improve client satisfaction. Exhibit time-management and organizational skills to set reasonable deadlines for issue resolution. Demonstrate soft skills to communicate politely, professionally, and promptly with clients to explain complex issues and solutions. Collaborate with cross-functional team members (Development, Professional Services, Cloud Operations, Customer Success Managers, etc.) to enhance products and services. Customer Centric Experience/Relations Deliver top-notch customer experience and service. Proficiently handle multiple daily customer calls, including screen-shares for detailed troubleshooting of reported technical issues at a professional level. Demonstrate professional-level soft skills in communication with customers and internal staff. Take personal responsibility for customer satisfaction in resolving Production client concerns and issues. Team and Knowledge-Centric Collaboration Create and maintain professional-level internal and customer-facing knowledge articles. Proactively inform leadership to enhance the product, reduce ticket volume, and refine processes as needed. Provide mentorship and training for other Support team members from a technical and process perspective. Adopt a team-oriented approach to collaborate or assist colleagues within the company on technical matters, processes, or product enhancements. Embrace our companys Core Values (Be Open, Be Curious, Be Passionate, Own It) and Rally Cry (One Brand, One Strategy, One Foundation, One Culture). Proficiency in conducting in-depth analysis, complex technical troubleshooting, and issue resolution. Strong research skills to advance investigations through written knowledge articles, training videos, and hands-on testing. Effectively communicate problem concepts, replication steps, root cause analysis, and resolutions to both technical and non-technical audiences. Knowledge of Accounting and familiarity with Business Central NAV / CRM is a plus Understanding of Business Intelligence concepts Familiarity with JIRA ticketing systems. Proficient self-starter capable of working autonomously. Meticulous attention to detail, coupled with strong organizational and coordination abilities. Exceptional customer service expertise. Proficient in written communication and interpersonal interactions. Proficient in utilizing Confluence and Jira ticketing systems. Well-versed in Microsoft Office 365 operations. (Outlook, Teams, Excel, OneDrive, SharePoint, etc.) Experience using Slack or other message systems.

We are Allvue Systems, the leading provider of software solutions for the Private Capital and Credit markets Whether a client wants an end-to-end technology suite, or independently focused modules, Allvue helps eliminate the boundaries between systems, information, and people We re looking for ambitious, smart, and creative individuals to join our team and help our clients achieve their goals Working at Allvue Systems means working with pioneers in the fintech industry Our efforts are powered by innovative thinking and a desire to build adaptable financial software solutions that help our clients achieve even more With our common goals of growth and innovation, whether you re collaborating on a cutting-edge project or connecting over shared interests at an office happy hour, the passion is contagious We want all of our team members to be open, accessible, curious and always learning As a team, we take initiative, own outcomes, and have passion for what we do With these pillars at the center of what we do, we strive for continuous improvement, excellent partnership and exceptional results Come be a part of the team that s revolutionizing the alternative investment industry Define your own future with Allvue Systems! Technical and Standard Practices Conduct intricate technical troubleshooting, identify root causes, and deliver solutions Deliver exceptional support, demonstrating problem-solving skills, and ensuring excellent customer service Regularly triage and swiftly resolve problems for clients Proactively solve problems independently Manage support tickets through the JIRA ticketing system, email, or phone submissions Seek ways to enhance productivity and improve client satisfaction Exhibit time-management and organizational skills to set reasonable deadlines for issue resolution Demonstrate soft skills to communicate politely, professionally, and promptly with clients to explain complex issues and solutions Collaborate with cross-functional team members (Development, Professional Services, Cloud Operations, Customer Success Managers, etc ) to enhance products and services Customer Centric Experience/Relations Deliver top-notch customer experience and service Proficiently handle multiple daily customer calls, including screen-shares for detailed troubleshooting of reported technical issues at a professional level Demonstrate professional-level soft skills in communication with customers and internal staff Take personal responsibility for customer satisfaction in resolving Production client concerns and issues Team and Knowledge-Centric Collaboration Create and maintain professional-level internal and customer-facing knowledge articles Proactively inform leadership to enhance the product, reduce ticket volume, and refine processes as needed Provide mentorship and training for other Support team members from a technical and process perspective Adopt a team-oriented approach to collaborate or assist colleagues within the company on technical matters, processes, or product enhancements Embrace our companys Core Values (Be Open, Be Curious, Be Passionate, Own It) and Rally Cry (One Brand, One Strategy, One Foundation, One Culture) Proficiency in conducting in-depth analysis, complex technical troubleshooting, and issue resolution Strong research skills to advance investigations through written knowledge articles, training videos, and hands-on testing Effectively communicate problem concepts, replication steps, root cause analysis, and resolutions to both technical and non-technical audiences Knowledge of Accounting and familiarity with Business Central NAV / CRM is a plus Understanding of Business Intelligence concepts Familiarity with JIRA ticketing systems Proficient self-starter capable of working autonomously Meticulous attention to detail, coupled with strong organizational and coordination abilities Exceptional customer service expertise Proficient in written communication and interpersonal interactions Proficient in utilizing Confluence and Jira ticketing systems Well-versed in Microsoft Office 365 operations (Outlook, Teams, Excel, OneDrive, SharePoint, etc ) Experience using Slack or other message systems Q

We are Allvue Systems, the leading provider of software solutions for the Private Capital and Credit markets Whether a client wants an end-to-end technology suite, or independently focused modules, Allvue helps eliminate the boundaries between systems, information, and people We re looking for ambitious, smart, and creative individuals to join our team and help our clients achieve their goals Working at Allvue Systems means working with pioneers in the fintech industry Our efforts are powered by innovative thinking and a desire to build adaptable financial software solutions that help our clients achieve even more With our common goals of growth and innovation, whether you re collaborating on a cutting-edge project or connecting over shared interests at an office happy hour, the passion is contagious We want all of our team members to be open, accessible, curious and always learning As a team, we take initiative, own outcomes, and have passion for what we do With these pillars at the center of what we do, we strive for continuous improvement, excellent partnership and exceptional results Come be a part of the team that s revolutionizing the alternative investment industry Define your own future with Allvue Systems! Technical and Standard Practices Provide daily customer support for Allvue Systems applications and Business-to-Business integrations Performing complex technical troubleshooting, determining root causes, and providing resolution Ensure an in-depth understanding of query flow and its impact on application performance Work independently and proactively solve problems without being directed by others Developing client solutions based on technical best practices Training customers and staff in troubleshooting techniques, best practices, applications, and programs Handling support tickets via JIRA ticketing system, email, or phone submissions Finding ways to increase productivity and improve client experience and satisfaction Time-management skills and the ability to establish reasonable and attainable deadlines for resolution Applicants should demonstrate their ability to implement ITIL frameworks to improve IT service delivery and have a track record of successfully managing and guiding change processes within an organization Proficiency in assessing risks, planning and coordinating changes, and ensuring minimal service disruption is essential Document all issues and solutions thoroughly for future reference and continuous learning within the team Engage in ongoing education to keep up with the latest advancements and best practices in MSSQL and related technologies Customer Centric Experience/Relations Providing best-in-class customer experience/service Proficiency and willingness to handle multiple daily customer calls involving screen-shares to collect details and troubleshoot reported technical problems at a professional and technical level Practice professional-level soft skills when communicating with customers and internal staff Take personal ownership of customer satisfaction in resolving Production client concerns and issues Team and Knowledge-Centric Collaboration Writing and maintaining professional-level internal and customer-facing knowledge articles Take the initiative to inform leadership to proactively improve the product, reduce ticket volume, and refine processes as the business needs Mentorship and training for other Support team members from a technical and process perspective Team attitude to collaborate or assist teammates or colleagues within the company on technical issues, processes, or product improvements Be All-In with our companys Core Values (Be Open, Be Curious, Be Passionate, Own It) and Rally Cry (One Brand, One Strategy, One Foundation, One Culture) Advanced SQL Server T-SQL skills and database administration experience In-depth understanding of Join types, Sub Queries, Functions, Stored Procedures, Optimization, and other advanced SQL concepts SQL Scripting/Writing skills to debug and resolve SQL code Needed strong analytical skills while debugging the error logs Considerable experience with XML/XPath/XSLT technologies is a plus Proficient in performing in-depth analysis, complex technical troubleshooting, and problem resolution Demonstrate strong research skills and gather knowledge to progress investigations through written knowledge articles, training videos, and hands-on testing Effectively communicate problem or issue concepts, steps to replicate, root cause analysis, and resolutions to technical and non-technical audiences Experience utilizing GIT Kraken for branching, merging, and managing code repositories effectively Computer Skills Self-starter who can work independently Detail-oriented, with solid organization and coordination skills Excellent customer service knowledge and skills Professional written and interpersonal skills Experience with Confluence and Jira ticketing systems Experience with Code Check-in processes and applications such as GIT and ADO Microsoft Office 365 experience and knowledge (Outlook, Teams, Excel, OneDrive, SharePoint, etc ) Experience using Slack or other message systems

We are Allvue Systems, the leading provider of software solutions for the Private Capital and Credit markets. Whether a client wants an end-to-end technology suite, or independently focused modules, Allvue helps eliminate the boundaries between systems, information, and people. We’re looking for ambitious, smart, and creative individuals to join our team and help our clients achieve their goals. Working at Allvue Systems means working with pioneers in the fintech industry. Our efforts are powered by innovative thinking and a desire to build adaptable financial software solutions that help our clients achieve even more. With our common goals of growth and innovation, whether you’re collaborating on a cutting-edge project or connecting over shared interests at an office happy hour, the passion is contagious. We want all of our team members to be open, accessible, curious and always learning. As a team, we take initiative, own outcomes, and have passion for what we do. With these pillars at the center of what we do, we strive for continuous improvement, excellent partnership and exceptional results. Come be a part of the team that’s revolutionizing the alternative investment industry. Define your own future with Allvue Systems!. Technical and Standard Practices. Provide daily customer support for Allvue Systems applications and Business-to-Business integrations.. Performing complex technical troubleshooting, determining root causes, and providing resolution.. Ensure an in-depth understanding of query flow and its impact on application performance.. Work independently and proactively solve problems without being directed by others.. Developing client solutions based on technical best practices.. Training customers and staff in troubleshooting techniques, best practices, applications, and programs.. Handling support tickets via JIRA ticketing system, email, or phone submissions.. Finding ways to increase productivity and improve client experience and satisfaction.. Time-management skills and the ability to establish reasonable and attainable deadlines for resolution.. Applicants should demonstrate their ability to implement ITIL frameworks to improve IT service delivery and have a track record of successfully managing and guiding change processes within an organization.. Proficiency in assessing risks, planning and coordinating changes, and ensuring minimal service disruption is essential.. Document all issues and solutions thoroughly for future reference and continuous learning within the team.. Engage in ongoing education to keep up with the latest advancements and best practices in MSSQL and related technologies.. Customer Centric Experience/Relations. Providing best-in-class customer experience/service.. Proficiency and willingness to handle multiple daily customer calls involving screen-shares to collect details and troubleshoot reported technical problems at a professional and technical level.. Practice professional-level soft skills when communicating with customers and internal staff.. Take personal ownership of customer satisfaction in resolving Production client concerns and issues.. Team and Knowledge-Centric Collaboration. Writing and maintaining professional-level internal and customer-facing knowledge articles.. Take the initiative to inform leadership to proactively improve the product, reduce ticket volume, and refine processes as the business needs.. Mentorship and training for other Support team members from a technical and process perspective.. Team attitude to collaborate or assist teammates or colleagues within the company on technical issues, processes, or product improvements.. Be All-In with our company's Core Values (Be Open, Be Curious, Be Passionate, Own It) and Rally Cry (One Brand, One Strategy, One Foundation, One Culture).. Advanced SQL Server T-SQL skills and database administration experience.. In-depth understanding of Join types, Sub Queries, Functions, Stored Procedures, Optimization, and other advanced SQL concepts. SQL Scripting/Writing skills to debug and resolve SQL code.. Needed strong analytical skills while debugging the error logs.. Considerable experience with XML/XPath/XSLT technologies is a plus.. Proficient in performing in-depth analysis, complex technical troubleshooting, and problem resolution.. Demonstrate strong research skills and gather knowledge to progress investigations through written knowledge articles, training videos, and hands-on testing.. Effectively communicate problem or issue concepts, steps to replicate, root cause analysis, and resolutions to technical and non-technical audiences.. Experience utilizing GIT Kraken for branching, merging, and managing code repositories effectively.. Computer Skills. Self-starter who can work independently.. Detail-oriented, with solid organization and coordination skills.. Excellent customer service knowledge and skills.. Professional written and interpersonal skills.. Experience with Confluence and Jira ticketing systems.. Experience with Code Check-in processes and applications such as GIT and ADO.. Microsoft Office 365 experience and knowledge. (Outlook, Teams, Excel, OneDrive, SharePoint, etc.). Experience using Slack or other message systems.. Show more Show less

We are Allvue Systems, the leading provider of software solutions for the Private Capital and Credit markets. Whether a client wants an end-to-end technology suite, or independently focused modules, Allvue helps eliminate the boundaries between systems, information, and people. We re looking for ambitious, smart, and creative individuals to join our team and help our clients achieve their goals. Working at Allvue Systems means working with pioneers in the fintech industry. Our efforts are powered by innovative thinking and a desire to build adaptable financial software solutions that help our clients achieve even more. With our common goals of growth and innovation, whether you re collaborating on a cutting-edge project or connecting over shared interests at an office happy hour, the passion is contagious. We want all of our team members to be open, accessible, curious and always learning. As a team, we take initiative, own outcomes, and have passion for what we do. With these pillars at the center of what we do, we strive for continuous improvement, excellent partnership and exceptional results. Come be a part of the team that s revolutionizing the alternative investment industry. Define your own future with Allvue Systems! Strategic Leadership Define and execute the data science roadmap aligned with Allvue Systems business objectives. Partner with executive leadership to identify opportunities for leveraging data science to drive innovation and competitive advantage across the company. Foster a culture of data-driven decision-making across the organization. Effectively communicate complex data insights and recommendations to both technical and non-technical audiences, including senior leadership. Team Management Lead, mentor, and grow a high-performing team of data scientists & Analysts Promote collaboration, innovation, and professional development within the team. Manage the data science teams budget effectively, prioritizing investments in key areas. Cross-Functional Collaboration Work closely with product, Engineering, and other teams to identify data science opportunities and deliver impactful solutions. Collaborate with machine learning and core engineering teams to integrate data science models into production systems. Business Impact Enable the team to develop and deploy predictive models, machine learning algorithms, and AI-driven solutions to optimize content recommendations, personalization, and the different revenue lines. Leverage natural language processing (NLP) and LLMs (Large Language Models) to analyze and derive insights from multimodal content to power recommendations and personalization as well as smarter financial decisions. Build algorithms to measure and improve content performance, audience engagement, and subscription growth. Data Governance & Innovation Collaborate with machine learning engineering, data engineering and IT teams to ensure the integrity, accuracy, and security of data used for analysis and modelling. Champion a culture of experimentation and A/B testing, driving the development of new data products and features. Stay at the forefront of data science trends and technologies, exploring new tools and methodologies to enhance Allvue Systems capabilities. 17+ years of overall experience, with 8+ years in leading large-scale data science projects and teams. Proven track record of delivering impactful AI/ML solutions in a Finance domain. Excellent communication, presentation, and interpersonal skills. Exceptional ability in simplifying complex concepts and effectively influencing senior executive stakeholders. Expertise in aligning technology initiatives with business goals, with a hands-on approach to execution. Deep understanding of ML/AI and statistical modelling. Hands-on expertise in predictive modelling, recommendation systems, (Gen) AI, and NLP. Experience with cloud computing platforms (AWS, GCP, or Azure) and big data technologies (e.g. Spark). Fluent in Python, SQL, and ML frameworks like TensorFlow, PyTorch, or scikit-learn.

We are Allvue Systems, the leading provider of software solutions for the Private Capital and Credit markets. Whether a client wants an end-to-end technology suite, or independently focused modules, Allvue helps eliminate the boundaries between systems, information, and people. We re looking for ambitious, smart, and creative individuals to join our team and help our clients achieve their goals. Working at Allvue Systems means working with pioneers in the fintech industry. Our efforts are powered by innovative thinking and a desire to build adaptable financial software solutions that help our clients achieve even more. With our common goals of growth and innovation, whether you re collaborating on a cutting-edge project or connecting over shared interests at an office happy hour, the passion is contagious. We want all of our team members to be open, accessible, curious and always learning. As a team, we take initiative, own outcomes, and have passion for what we do. With these pillars at the center of what we do, we strive for continuous improvement, excellent partnership and exceptional results. Come be a part of the team that s revolutionizing the alternative investment industry. Define your own future with Allvue Systems! Design, implement, and maintain data pipelines that handle both batch and real-time data ingestion. Integrate various data sources (databases, APIs, third-party data) into Snowflake and other data systems. Work closely with data scientists and analysts to ensure data availability, quality, and performance. Troubleshoot and resolve issues related to data pipeline performance, scalability, and integrity. Optimize data processes for speed, scalability, and cost efficiency. Ensure data governance and security best practices are implemented Possesses a total experience of 5 to 8 years, including over 4+ years of expertise in data engineering or related roles. Strong experience with Snowflake, Kafka, and Debezium. Proficiency in SQL, Python, and ETL frameworks. Experience with data warehousing, data modeling, and pipeline optimization. Strong problem-solving skills and attention to detail. Experience in the financial services or fintech industry is highly desirable

We are Allvue Systems, the leading provider of software solutions for the Private Capital and Credit markets. Whether a client wants an end-to-end technology suite, or independently focused modules, Allvue helps eliminate the boundaries between systems, information, and people. We re looking for ambitious, smart, and creative individuals to join our team and help our clients achieve their goals. Working at Allvue Systems means working with pioneers in the fintech industry. Our efforts are powered by innovative thinking and a desire to build adaptable financial software solutions that help our clients achieve even more. With our common goals of growth and innovation, whether you re collaborating on a cutting-edge project or connecting over shared interests at an office happy hour, the passion is contagious. We want all of our team members to be open, accessible, curious and always learning. As a team, we take initiative, own outcomes, and have passion for what we do. With these pillars at the center of what we do, we strive for continuous improvement, excellent partnership and exceptional results. Come be a part of the team that s revolutionizing the alternative investment industry. Define your own future with Allvue Systems! Take ownership of the end-to-end development of financial software products, including design, architecture, coding, and optimization of core features. Provide strategic technical leadership across teams and projects, setting engineering standards, and driving the adoption of best practices. Define and implement long-term technical architecture and roadmap, ensuring alignment with business objectives. Collaborate with cross-functional teams, stakeholders, and senior leadership to translate business goals and vague requirements into actionable technical solutions. Spearhead initiatives to modernize legacy systems by reverse engineering existing code, enhancing performance, refactoring, and maintaining stability. Stay on top of technological advancements and evaluate their relevance to the organization. Lead critical efforts to ensure systems are scalable, secure, and compliant with financial industry standards. Investigate and resolve highly complex technical challenges to maintain exceptional software quality. Mentor and guide engineering teams, promoting a culture of continuous learning and innovation. Act as the top technical escalation point for critical production issues. Technical Qualifications: 14+ years of development experience with the .NET platform. Advanced proficiency in ASP.NET Core 8.0, REST APIs, Single-Page Applications (SPA) frameworks, and OpenAPI. Extensive experience in designing and building client-server applications and implementing asynchronous programming patterns. Demonstrated excellence in coding, debugging, and creating robust and reusable designs. Experience in working with large-scale, complex applications in financial services or fintech is a must. Strong familiarity with SQL Server and expertise in database optimization techniques. Competency in reverse-engineering, working with incomplete specifications, and handling ambiguity effectively. Proven experience with cloud technologies (e.g., AWS or Azure) and deploying applications in distributed environments is preferred. Leadership Expertise: Ability to drive technical initiatives and architect solutions that align with long-term business strategy. Strong record of working independently, taking ownership, and driving projects with minimal guidance. Track record of providing mentorship to engineering teams and fostering technical excellence. Soft Skills: Exceptional problem-solving skills with attention to detail and an analytical mindset. Excellent written and verbal communication skills, allowing seamless interaction with diverse technical and non-technical stakeholders. Proven ability to quickly learn and adapt to new technical domains and evolving business needs.