Technical IT Analyst

Technical IT Analyst

Description

Do you want to build a career that is truly worthwhile? Working at the World Bank provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank consists of two entities – the International Bank for Reconstruction and Development (IBRD) and the International Development Association (IDA). It is a global development cooperative owned by 189 member countries. As the largest development bank in the world, the World Bank provides loans, guarantees, risk management products, and advisory services to middle-income and creditworthy low-income countries, and coordinates responses to regional and global challenges. For more information, Visit www.worldbank.org.

ITS (Information and Technology Solutions) Vice Presidency Context:

ITS Vice Presidency Context:

The Information and Technology Solutions (ITS) Vice Presidential Unit (VPU) enables the World Bank Group to achieve its mission of ending extreme poverty and boost shared prosperity on a livable planet by delivering transformative information and technologies to its staff working in over 150+ locations.

Our vision is to transform how the Bank Group accomplishes its mission through information and technology. In this fast-paced, ever-changing world, the formulation and implementation of the ITS strategy is an ongoing, iterative process of learning and adaptation developed through extensive consultations with business partners throughout the World Bank Group.

ITS shapes its strategy in response to changing business priorities and leverages new technologies to achieve three high-level business outcomes: business enablement, by providing Bank Group units with innovative digital tools and technologies to transform how they deliver value for their clients; empowerment & effectiveness, by ensuring that all Bank Group staff are connected, able to find information, and productive to accelerate the delivery of development solutions globally; and resilience, by equipping the Bank Group to provide risk-based cybersecurity and robust data protection for a global network and a growing cloud platform. Implementation of the strategy is guided by three core principles. The first is to deliver solutions for business partners that are customer-centric, innovative, and transformative. The second is to provide the Bank Group with value for money with selective and standard technologies. The third principle is to excel at the basics by providing a high performing, robust, and resilient IT environment for the organization.

The ITS mission is to leverage information and technology as a force multiplier to accelerate, deepen, and sustain development impact. ITS is on an Agile transformation journey, reshaping all aspects of the operating model to increase and accelerate value creation.

ITSRA Context

The Risk Application Portfolio supports various business units within IFC. It maintains and develops IT solutions for its clients. The ITSRA (ITS Risk Analytics) department at IFC provides core IT infrastructure and business application services to the IFC headquarters in Washington, D.C. and its country offices. Our IT strategy is designed to align IT initiatives with the WBG business strategy and with the overarching objective of ensuring that users have uniform and easy access to information and systems, both from Washington and country offices.

Duties and Accountabilities:

This position is for a highly motivated, detail-oriented professional with experience in application and reporting solutions analysis and development. The ideal candidate will be an independent contributor, with in-depth expertise in business interaction, documenting business and technical use cases and experience in the development of data, reporting and analytics platforms and other technology solutions including Azure Cloud, Python, MS SQL & Oracle, Dremio and Power BI. Experience in agile development methodology and understanding financial risk, specifically credit risk, is a plus.

The individual will act as a Technical IT Analyst for the various IT solutions being built and supported by the ITSRA unit using different technology stacks as mentioned above. The individual will be part of the development team at offshore Chennai, India.

General duties and accountabilities include, but are not limited to the following:

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  Work with business users to gather and analyze business requirements and convert business needs into technical requirements and effective business systems solutions.
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  Prioritize requirements based on business needs.
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  Develop detailed business use cases, technical specifications and technical documentation.
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  Identify and document non-functional requirements.
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  Design and develop applications and reporting solutions on Azure cloud platforms using Python, Dremio, Power BI/Tableau and other standard enterprise technologies.
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  Good knowledge of Agile, DevOps delivery methodologies.
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  Develop solutions using Agile software development processes. Develop detailed business process maps, data flow diagrams and flowcharts.
• Data analysis, data source identification and data mapping.
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  Develop software components (Oracle/PLSQL/Python etc.)
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  Develop and enhance data interfaces and data lake repositories.
• Design, plan and lead/coordinate testing efforts.
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  Develop test cases, conduct unit, system, stress, integration and/or user testing to ensure requirements are met.
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  Determine, evaluate, and resolve issues/errors on different test environments and on production (as needed)
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  Gather, evaluate, organize, and maintain information/ in compliance with the Bank's information security and audit requirements.
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  Work closely with Infrastructure teams e.g., Windows, Web Administration, Network Operations, Infrastructure Platforms, Mobility, Database, Security Administration to define deployment architecture and capacity planning for any new environment / Landscape and any critical issue resolution.

- Vendor Contractor Management - Coordinate with contractors from one or more vendor partners and ensure timely delivery with required quality.

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  Stay abreast of new technologies offering improvements in efficiency and effectiveness.

Selection Criteria

• Bachelor’s or master’s degree in finance, Computer Science, business administration or related field with three to four years’ relevant work experience.
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  Industry certification or academic credentials in any one of the agile software development methodologies.
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  A good understanding of financial risk management, in particular credit risk management, is a plus.
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  Experience developing solutions using Python, MS SQL and Oracle, Dremio and Tableau/Power BI.
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  Experience developing solutions using Azure cloud infrastructure.
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  Good understanding of key security concepts for applications on the cloud.
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  Good understanding and hand-on experience developing/delivering solutions using Agile development methodology and DevOps.
• Experience working with Azure Services like Azure Data Factory, Logic App, Azure Functions, Azure SQL DB, ADLS, Blob Storage, Azure DevOps.
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  Familiarity with Azure web apps and functions.
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  Ability to identify data needs, quality rules and lineage.
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  Strong process analysis skills and ability to suggest improvements for efficiency and effectiveness of solutions based on industry best practices.
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  Proven conceptual, analytical, and judgmental skills.
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  Good team player
• Excellent verbal and written communication skills and ability to communicate well with all stakeholders at all levels, technical as well as non-technical stakeholders.
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  Ability to work directly with clients and management without supervision and to facilitate and navigate discussions with stakeholders to ensure clarity, prioritization, and consensus.
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  Excellent personal organization skills and ability to take things to closure without follow-ups.

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC, including our values and inspiring stories.