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Team Leader--Customer service/Renewals

Team Leader--Customer service/Renewals

Career Job Solution New Delhi

3 - 6 years

|

4 - 7 Lacs

New Delhi Faridabad Delhi / NCR

Posted:2 weeks ago| Platform:

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Skills Required

Sales Management Team Leader TL Team Management Team Handling Leadership mentor KPI Attrition Training roster operation manager Supervision Team Coordination Team Leadership SME Shrinkage Team Supervision Team Building Team Motivation KRA Mentoring CSAT coach supervisor

Work Mode

Work from Office

Job Type

Full Time

Job Description

prefer candidates whose past experience is into sales/Upsell/Cross Sellin. monitor metrics, generate Excel reports, mentor teams, drive process improvements, As a TL, he should take calls too as and when required Day Shift & 2 Rotational off Required Candidate profile Min. 2 years of on paper experience as a Team leader as outbound customer service Exp should in Outbound service along with Renewals/upsell will be advantage where he handled call flow of 100 to 150

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