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2.0 - 6.0 years

0 Lacs

kozhikode, kerala

On-site

You are an experienced and proactive Store Incharge responsible for overseeing the daily operations of a Minimart located in Kozhikode, Kerala. Your background in supermarket or retail store management, coupled with strong leadership and organizational skills, makes you an ideal candidate for this role. Your key responsibilities include managing and overseeing daily store activities to ensure smooth functioning, efficiency, and profitability. You will lead, train, and motivate store staff, conduct regular performance reviews, and ensure high team productivity. Delivering excellent customer service standards, resolving customer queries and complaints promptly, and tracking sales performance to enhance overall store sales and customer retention are crucial aspects of your role. You will be responsible for maintaining optimal inventory levels, managing stock rotation, coordinating with suppliers and vendors, and ensuring the store remains clean, organized, and compliant with all health, safety, and hygiene regulations. Additionally, you will prepare and submit accurate daily and monthly reports covering sales, expenses, and cash handling, ensuring regulatory compliance and adherence to all legal and licensing requirements relevant to store operations. To qualify for this position, you should have a minimum of 2-4 years of experience in a supermarket or retail store setting, strong leadership and communication skills, proficiency in inventory management and POS systems, excellent problem-solving abilities, and exceptional customer service skills. You must also demonstrate the ability to manage teams and multitask effectively in a fast-paced environment. If you meet the above requirements and are interested in the Store Incharge position at our Minimart, please send your CV to jijin@xylemlearning.com.,

Posted 17 hours ago

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10.0 - 14.0 years

0 Lacs

maharashtra

On-site

You are invited to apply for the position of Partner Real Estate with our client, a prestigious full-service law firm located in Mumbai. The firm is in the process of expanding its Real Estate division and is actively seeking a seasoned professional with a proven track record in this field. The ideal candidate should possess the following qualifications and attributes: - Extensive experience in handling real estate transactions, title due diligence, RERA advisory, leasing, and land acquisition. - Previous experience as a Partner or in a leadership position within a law firm is highly desirable. - Demonstrated ability to cultivate and maintain client relationships, independently oversee projects, and lead a team effectively. - A transferable portfolio of clients would be a significant asset. If you meet the criteria outlined above or know of someone who does, we encourage you to reach out to us for a confidential discussion regarding this opportunity.,

Posted 21 hours ago

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8.0 - 12.0 years

0 Lacs

uttar pradesh

On-site

As a Maintenance Manager for branded sugar packaging and handling machines, your primary responsibility is to ensure the uninterrupted, safe, and efficient operation of all equipment. You will play a critical role in maintaining machine reliability, minimizing downtime, and supporting production targets. Your key responsibilities include developing and implementing preventive maintenance schedules for key packaging equipment, conducting timely troubleshooting and attending breakdowns to minimize downtime, and maintaining detailed logs of all maintenance activities for future reference and audits. You will also be responsible for leading fault diagnosis across mechanical, electrical, pneumatic, and automation systems, liaising with OEMs or vendors for complex repairs, performing root cause analysis on repetitive failures, and managing inventory of critical spares and consumables specific to packaging machines. Additionally, you will supervise and mentor in-house technicians and contract staff, enforce adherence to safety protocols during maintenance, conduct regular toolbox talks and safety training, monitor key performance indicators, recommend and implement machine upgrades or design modifications, and champion lean maintenance practices within the packaging area. To be successful in this role, you should have a B.Tech in Mechanical Engineering, 8-10 years of relevant experience in maintenance of packaging machinery, hands-on experience in various packaging equipment, knowledge of basic automation, PLC systems, and electrical panels, and preferably experience in FMCG, food processing, or sugar industry. If you are passionate about maintenance, troubleshooting, safety, and continuous improvement, and have the required qualifications and experience, we invite you to apply for this challenging and rewarding opportunity.,

Posted 22 hours ago

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3.0 - 7.0 years

0 Lacs

ahmedabad, gujarat

On-site

You are a creative and data-driven Content Strategist responsible for leading the planning, development, and execution of content across various platforms. Your role involves aligning content with brand goals, managing content calendars, and ensuring consistency in tone and messaging to drive engagement, reach, and conversions. Your key responsibilities will include developing and managing a comprehensive content strategy for web, social media, blogs, email, and other digital channels. This will involve conducting audience research, competitor analysis, and SEO audits to inform content planning. Collaboration with design, marketing, and product teams is essential to deliver cohesive messaging. You will also create and manage content calendars that align with campaigns, launches, and business goals. As a Content Strategist, you will supervise writers, freelancers, and content creators to ensure content quality and consistency. Tracking performance using tools like Google Analytics, SEMrush, or HubSpot will be crucial, enabling you to optimize content based on data-driven insights. Additionally, staying updated on industry trends and emerging content formats is necessary to enhance content strategy effectiveness. If you are interested in this role, please share your CV at info@xcelhrsolutions.com.,

Posted 1 day ago

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2.0 - 6.0 years

0 Lacs

noida, uttar pradesh

On-site

You should have a good knowledge of dispatch through WMS and inward & outward processes. It is essential to have a solid understanding of WMS and systems like emailing, Excel, and MS Office, with knowledge of SAP being an advantage. In this role, you will need to coordinate and oversee logistics operations from procurement to product delivery, while also negotiating with service providers to ensure efficient and cost-effective services. Building and maintaining strong relationships with suppliers, manufacturers, and distributors will be crucial for successful collaboration. You will also be responsible for implementing and improving logistics procedures to ensure regulatory compliance. Additionally, you will supervise a logistics team, offering guidance and support to drive operational excellence. This is a full-time position with benefits including health insurance and life insurance. The job requires working during day shifts at the designated in-person location.,

Posted 1 day ago

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2.0 - 6.0 years

0 Lacs

ahmedabad, gujarat

On-site

You are a qualified and experienced US Tax Manager responsible for leading and managing tax engagements for U.S.-based clients. Your primary role involves client interaction from the beginning of the engagement to the final delivery, ensuring adherence to IRS and state tax regulations while maintaining quality and timeliness. As a US Tax Manager, your key responsibilities include managing and reviewing the preparation of U.S. federal and state tax returns for various entities, acting as the main point of contact for U.S.-based clients, communicating complex tax matters clearly, supervising a team of tax associates, staying updated with tax regulations, conducting final technical reviews, coordinating with internal teams, managing workflow during tax seasons, and handling tax notices and IRS/state correspondence. To excel in this role, you should ideally possess a CPA or EA certification (or equivalent international qualifications with U.S. tax experience), have 2-3 years of hands-on experience in U.S. tax preparation and review, demonstrate proficiency in managing client relationships, possess a deep understanding of U.S. federal and state tax laws, and exhibit strong leadership, communication, and interpersonal skills. Preferred attributes include attention to detail, the ability to manage multiple clients and projects simultaneously, experience in training junior tax professionals, and a proactive and client-centric problem-solving approach. You should also be comfortable working in a fast-paced, deadline-driven, remote work environment and have proficiency in tax software and Microsoft Excel.,

Posted 1 day ago

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4.0 - 8.0 years

0 Lacs

chandigarh

On-site

As a key member of our team, your role will involve supervising and managing workflows efficiently. You will lead, mentor, and monitor a team of bookkeepers and junior accountants, ensuring tasks are allocated based on deadlines, complexity, and client priority. It will be your responsibility to review daily deliverables meticulously to ensure accuracy before client submission. You will serve as the primary point of contact for our assigned CPA clients, maintaining regular communication, addressing queries, and managing expectations effectively. Timely updates regarding pending tasks, deadlines, and any escalations will be crucial in this role. Quality control and compliance are paramount, as you will review general ledger entries, reconciliations, and financial statements to ensure accuracy. Adherence to US GAAP, IRS guidelines, and client-specific SOPs is essential. You will also monitor internal controls and process consistency diligently. In overseeing the monthly/quarterly/year-end closing processes, you will generate and review financial reports such as P&L, Balance Sheet, and Trial Balance before delivery. Collaboration with CPAs for tax-related adjustments and reporting support will be part of your responsibilities. Identifying process gaps, implementing improvements, and training staff on accounting software and US accounting standards are vital aspects of this role. Developing and updating standard operating procedures (SOPs) will also be a part of your duties. Ensuring team proficiency in accounting tools like QuickBooks, Xero, Gusto, and Bill.com is crucial. Additionally, your assistance in onboarding clients and integrating their systems with our workflow will be invaluable. This is a full-time position with day and rotational shift schedules. Performance bonuses and shift allowances are offered. The work location is in person. For further details or to speak with the employer, please contact +91 9530941098.,

Posted 2 days ago

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1.0 - 24.0 years

0 Lacs

raipur

On-site

You are a detail-oriented and organized Housekeeping Supervisor responsible for overseeing daily housekeeping operations, ensuring cleanliness standards, and managing the housekeeping staff. Your prior experience in housekeeping and team supervision within the hospitality industry will be invaluable for this role. Your key responsibilities will include supervising and coordinating the activities of housekeeping staff, such as room attendants, janitors, and laundry personnel. You will be required to inspect guest rooms, public areas, and back-of-house for cleanliness and maintenance, train new housekeeping staff, prepare work schedules, assign duties, and ensure timely cleaning and turnaround of guest rooms. Monitoring inventory levels of cleaning supplies and linens, reporting maintenance issues, ensuring compliance with health, safety, and hygiene standards, handling guest complaints, and maintaining housekeeping logs and records are also vital aspects of your role. To excel in this position, you should possess a high school diploma or equivalent, with a diploma in hospitality management being a plus. A minimum of 2-4 years of housekeeping experience, including at least 1 year in a supervisory role, is required. Strong leadership and communication skills, good organizational and time management abilities, knowledge of housekeeping procedures and cleaning equipment, as well as the ability to work flexible hours, including weekends and holidays, are essential for success. Preferred skills for this role include working knowledge of housekeeping management software (e.g., Opera, eZee), basic understanding of MS Office (Word, Excel), and a strong attention to detail. In return, you will receive a competitive salary, uniform, meals, and benefits like Provident Fund/ESIC (as applicable), opportunities for promotion, training, paid sick time, and a performance bonus. This is a full-time, permanent position that requires in-person work at the specified location. If you meet the requirements and are ready to take on this challenging yet rewarding role, we look forward to receiving your application.,

Posted 2 days ago

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2.0 - 6.0 years

0 Lacs

kochi, kerala

On-site

As an integral part of the restaurant team, you will be responsible for assisting in the daily operations to ensure a high standard of service, ambiance, and guest satisfaction. Your role will involve supervising and guiding the restaurant team throughout breakfast, lunch, and dinner service periods. It is essential to maintain warm, personalized guest interactions that reflect our heritage hospitality values. In addition to overseeing guest interactions, you will handle feedback, special requests, and service recovery with professionalism and a proactive approach. Collaboration with culinary and stewarding teams is crucial to ensure seamless operations, including monitoring inventory, requisitions, and maintaining proper mise en place for all meal periods. Maintaining cleanliness, hygiene, and compliance with safety regulations in the dining area is a key aspect of this role. You will also provide support to the Restaurant Manager by assisting in scheduling, team training, and conducting performance reviews. Furthermore, you will be involved in tasks such as reservations, table management, and hosting special dining events or heritage storytelling dinners. This position is full-time and permanent, with benefits including food provision, health insurance, paid sick time, and paid time off. The work location is in person, and you will play a vital role in upholding the standards of excellence in our restaurant operations.,

Posted 2 days ago

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6.0 - 10.0 years

0 Lacs

punjab

On-site

DesignBoxed is seeking an actively engaged Operation Manager who will be responsible for ensuring timely delivery of actionable tasks while upholding accuracy, timeliness, and quality standards. You will collaborate with the entire team to meet operational delivery expectations. Your responsibilities will include leading and overseeing operations execution, supporting field and in-house team coordination, assessing team roles and service level agreements, creating analytical reports to address gaps, conducting daily meetings with the on-field team for performance analysis, fostering continuous improvement within the team, maintaining effective communication flow between teams, implementing best practices, supervising a team of 8-10 team leads, and guiding team members when needed. The ideal candidate should hold a postgraduate degree, possess a minimum of 6-8 years of experience as a Delivery Operations Lead or in a similar role managing campaign operations, have experience in managing cross-functional teams, exhibit attention to detail, demonstrate excellent verbal and written communication skills in English and Kannada, be a proactive problem solver, and be flexible with working hours.,

Posted 3 days ago

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8.0 - 12.0 years

0 Lacs

thane, maharashtra

On-site

APICES Studio Pvt. Ltd. is a Mumbai based Design Organization engaged in the professional practice of Architecture, Planning, Consultancy, and Engineering Services. We are constantly seeking outstanding individuals to become part of our pioneering and multi-disciplinary team. As a Senior Architect/Project Architect with a minimum of 8 years of experience, the primary responsibilities of this role include designing and planning in accordance with relevant Development Control Regulations (DCRs). You will be responsible for preparing various types of drawings such as Presentation, Municipal, Working, and As-Built drawings. Additionally, you will be involved in checking designs and drawings for errors, preparing and reviewing Bill of Quantities (BOQ) and Tender Documents, as well as managing documentation files both online and offline. Furthermore, you will conduct scrutiny of drawings with approving authorities, oversee team supervision, and verify and certify bills of contractors and vendors. Your role will also involve assisting clients in procuring materials, selecting vendors and contractors, conducting periodic site inspections, and coordinating with various stakeholders including clients, vendors, internal team members, juniors, consultants, and contractors for project meetings and status updates. If you find this opportunity appealing and align with your experience and qualifications, please share your resume along with a softcopy of your portfolio to jobs@apices.in. For further inquiries or information, you can contact Swati Karodi, HR at APICES Studio Pvt. Ltd. at Corp. Off: 203,204,205 Lodha Supremus-I, Road no 22, Wagale Estate, Thane West 400604 or call at 91-22-2587 07 01 /2/3/4/5 or Mobile: 7304207381. You can also visit our website at www.apices.in. We look forward to potentially welcoming you to our dynamic team at APICES Studio Pvt. Ltd.,

Posted 3 days ago

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3.0 - 5.0 years

6 - 10 Lacs

Ahmedabad

Work from Office

Jindal Stainless Limited is looking for Associate Manager to join our dynamic team and embark on a rewarding career journey Team Supervision: Provide leadership, direction, and supervision to a team of employees, ensuring their productivity, performance, and professional development Operational Management: Manage day-to-day operations within the assigned area, ensuring efficiency, adherence to processes, and effective resource allocation Performance Management: Set performance goals, conduct regular performance reviews, and provide feedback and coaching to team members to help them excel in their roles Project Coordination: Oversee projects, initiatives, or tasks within the department, ensuring that deadlines are met and objectives are achieved Communication: Foster effective communication within the team and with other departments, conveying goals, expectations, and updates to ensure alignment Problem-Solving: Address challenges and issues that arise within the team or department, working to find solutions and implement process improvements Budget Management: Contribute to budget planning and management, ensuring that resources are allocated appropriately to achieve departmental goals

Posted 4 days ago

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2.0 - 3.0 years

4 - 4 Lacs

Bengaluru

Work from Office

Team Supervision: Lead, mentor, and supervise a team of customer support representatives to meet and exceed performance metrics (e.g., CSAT, response time, resolution time). Training & Development: Provide ongoing training, performance feedback, and professional development opportunities for team members. Performance Monitoring: Track team KPIs, generate reports, and implement improvement strategies. Escalation Handling: Manage complex or escalated customer issues with professionalism and efficiency. Process Improvement: Identify trends and propose improvements to processes, policies, and systems to enhance the customer experience. Collaboration: Work closely with other departments (e.g., Sales, Product, Engineering) to ensure customer issues are resolved quickly and thoroughly.

Posted 4 days ago

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4.0 - 9.0 years

3 - 5 Lacs

Gandhinagar

Work from Office

3+ Years of Experience in BPO Industry. 1+ Years of Team Coach (current or previous) experience in International voice process, or blended process. Role & responsibilities Optimal utilization of resources Operational strategizing Process defining, implementing and monitoring Long-term planning including an initiative geared approach towards operational excellence Identifying training needs Breaking down silos to create integrated processes Define and document customer business functions and processes To act as a liaison between departmental end-users, Team Members, Stakeholders in the analysis design to ensure optimal operational performance Ensure effective allocation and utilization of resources across the team Conduct coaching sessions with the team focusing both on tasks and behavioral issues Shift Management Measure performance of the team against SLAs and KPIs Motivate and coach the team towards achieving goals Formulate long term plans for the development of the team Conduct coaching sessions with the team and SMEs focusing both on tasks and behavioral issues Create and maintain a culture of empowerment and professionalism within the team Keep the team informed of strategic developments within the business area Measure performance of the team against SLAs and KPIs Motivate and coach the team towards achieving goals Preferred candidate profile Excellent verbal communication, and the ability to convey information clearly and effectively. Proficiency in Performance & People management. Excellent Task Management and Organizing skillS. Inter-department coordinating and collaborating skills. Exceptional Analytical & Decision Making skills. Strong leadership abilities and initiative. Excellent delegator and mediator. Great interpersonal skills. Quick decision-making and problem-solving abilities. Fantastic organizational and time management skills. Strategic and creative mindset. Meticulous attention to detail. Great people and Performance Management skills Critical thinker with innovative problem solving skills, Multitasking ability

Posted 4 days ago

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3.0 - 7.0 years

0 Lacs

maharashtra

On-site

As a Testing and Validation professional, you will be responsible for conducting electrical, mechanical, and thermal tests on MCBs. You will play a key role in developing and executing test plans and procedures for new product lines and prototypes. Quality assurance is a critical aspect of this role where you will be tasked with ensuring that MCBs meet quality control standards in terms of voltage, current, and short-circuit conditions. In case of any failures, you will perform root cause analysis and recommend corrective measures while maintaining comprehensive records of test results and generating testing reports. The management of testing equipment is another vital component of your responsibilities. You will be required to set up, maintain, and calibrate testing equipment to guarantee their reliability and accuracy throughout the testing process. Collaboration is key in this role as you will closely collaborate with product design, production, and quality teams to address any issues identified during testing. Your feedback to design engineers based on test results will be crucial in driving improvements in product design. Ensuring compliance and proper documentation is essential. You will be responsible for ensuring that all testing procedures and reports meet internal and external audit requirements. Staying updated on testing standards and regulatory mandates will be part of your ongoing responsibilities. In addition to your technical duties, you will also supervise junior testing engineers or technicians. Training and guiding the team in conducting various MCB tests effectively will be part of your role. This is a full-time position that requires you to work in person at the designated location.,

Posted 4 days ago

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3.0 - 7.0 years

0 Lacs

kozhikode, kerala

On-site

You will be responsible for preparing financial statements for the company and its subsidiaries in compliance with IGAAP and Ind AS. You will also maintain and update the chart of accounts, coordinate audits, monitor trial balances, supervise accounting staff, pass accrual entries, and maintain the fixed asset register. Additionally, you will manage the prepaid expense schedule, provide financial data for MIS reporting, ensure monthly book closure, prepare MIS reports, and coordinate ERP implementation. The location of this role is in Kozhikode, Kerala, India. To be eligible for this position, you should be a Chartered Accountant (CA) with a Bachelor's or Master's degree in Commerce (B.Com/M.Com). The ideal candidate will have 3-5 years of relevant experience in the field. The salary range for this position has not been disclosed.,

Posted 4 days ago

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2.0 - 6.0 years

0 Lacs

indore, madhya pradesh

On-site

Job Description: As a Warehouse Executive cum Logistics Executive in the Furniture Manufacturing / Distribution industry located at 1/1K GRAM MUNDLA NAYTA NEMAWAR ROAD, INDORE, Madhya Pradesh, India - 452001, you will be responsible for overseeing warehouse operations and coordinating logistics to ensure the timely and accurate dispatch, delivery, and storage of furniture goods. Your role will involve managing inventory control, order fulfillment, transport coordination, and team supervision. Your key responsibilities will include: - Receiving, inspecting, and storing incoming furniture items and raw materials. - Maintaining accurate stock records and conducting periodic physical stock audits. - Ensuring safe handling, stacking, and movement of heavy and delicate furniture products. - Supervising warehouse staff and overseeing daily activities such as packing, labeling, and loading. - Implementing warehouse layout optimization and safety protocols. - Maintaining cleanliness and order in the warehouse premises. In terms of logistics coordination, you will be required to: - Plan and schedule dispatches based on customer orders and production timelines. - Coordinate with transport vendors for vehicle availability and route planning. - Prepare necessary documents such as delivery challans, e-way bills, and GRs. - Track shipments and provide updates to internal departments and customers on delivery status. - Resolve issues related to transportation delays, damage, or misdelivery. - Maintain records of incoming and outgoing materials, fuel logs, and vehicle usage. To excel in this role, you should have a minimum of 2 years of experience in warehouse and logistics, preferably in the furniture or bulky goods sector. Proficiency in inventory software such as Tally ERP, Excel, or WMS is essential, along with familiarity with transport and logistics documentation like e-way bills and DCs. This is a full-time, permanent position suitable for both experienced professionals and freshers. The job location is at BRG Industrial Park, near Devguradia Bypass, Indore. The benefits include Provident Fund, yearly bonus, and a work schedule with day shifts, morning shifts, and weekends only. If you possess experience in Tally and are comfortable with the job location in Indore, we encourage you to apply for this challenging and rewarding opportunity in warehouse and logistics management.,

Posted 4 days ago

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5.0 - 10.0 years

7 - 12 Lacs

Kosi Kalan, Mathura

Work from Office

1. Fleet Management: Supervise 40+ trucks (owned & outsourced), schedule maintenance, monitor fuel usage, and ensure smooth daily operations. 2. Logistics Coordination: Plan dispatches/deliveries for raw materials & finished goods, optimize routes, and coordinate with vendors & clients for timely movement. 3. Compliance & Documentation: Maintain RTO, insurance, PUC, driver licenses, and transport records. Ensure all statutory compliances and assist in audits. 4. Team Supervision: Manage drivers/loaders, assign duties, track attendance, and resolve staff issues. 5. Safety & Incident Handling: Implement transport safety protocols, investigate delays/accidents, and take corrective actions. 6. Vehicle Utilization & Backload Revenue: Ensure optimum truck utilization, arrange backloads, and target ?3 crore/month revenue through cost-effective vehicle deployment.

Posted 5 days ago

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0.0 - 2.0 years

0 - 2 Lacs

Medak

Work from Office

Role & responsibilitiesManaging all day to day business activites Preferred candidate profileGraduatesPerks and benefitsTravelling allowance

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0.0 - 2.0 years

0 - 2 Lacs

Hyderabad

Work from Office

Role & responsibilitiesManaging all day to day business activites Preferred candidate profileGraduatesPerks and benefitsTravelling allowance

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0.0 - 2.0 years

0 - 2 Lacs

Sangareddy

Work from Office

Role & responsibilitiesManaging all day to day business activites Preferred candidate profileGraduatesPerks and benefitsTravelling allowance

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6.0 - 9.0 years

0 Lacs

Talegaon-Dabhade

Work from Office

Job Title: Assistant Nursing Superintendent (ANS) Location: Pushpalata D. Y. Patil Hospital, Ambi, Talegaon Department: Nursing Employment Type: Full-Time Job Summary: The Assistant Nursing Superintendent (ANS) is responsible for supervising and coordinating nursing services across various departments of the hospital. The role involves overseeing ward in-charges, ensuring the implementation of nursing protocols, supporting quality patient care, maintaining discipline, and assisting in regulatory compliance. The ANS plays a key role in staffing, training, and continuous improvement of nursing standards. Key Responsibilities: Supervise and coordinate daily nursing activities across wards, ICUs, OTs, casualty, and OPDs. Monitor quality of patient care and adherence to nursing standards and hospital protocols. Conduct regular ward rounds to observe nursing care, cleanliness, and patient satisfaction. Manage duty rosters, shift planning, and leave schedules for nursing staff. Enforce staff discipline, attendance, grooming standards, and conduct. Participate in the recruitment, orientation, and evaluation of nursing staff. Support ongoing staff training, in-service education, and nursing skill development. Ensure strict compliance with infection control protocols and biomedical waste management. Prepare documentation and assist in audits for NABH, NMC, and other regulatory bodies. Maintain proper nursing documentation, reports, and handover records. Address patient care concerns and escalate issues when necessary. Qualifications: B.Sc. Nursing or M.Sc. Nursing from a recognized institution. Registered with the Maharashtra State Nursing Council. 6 years of nursing experience, including at least 3 - 4 years in a supervisory role. Key Skills: Strong leadership and staff management skills. In-depth knowledge of clinical nursing practices. Familiarity with hospital accreditation standards (NABH/NMC). Effective communication, conflict resolution, and report writing. Ability to train, mentor, and motivate nursing teams.

Posted 5 days ago

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2.0 - 7.0 years

4 - 6 Lacs

Jalandhar, Hoshiarpur, Phagwara

Work from Office

Job Title: Team Leader Immigration Consultancy Location: Jalandhar, Punjab Salary: 40,000 – 50,000 per month Job Type: Full-Time Experience: 3–5 Years (Leadership experience preferred) Industry: Immigration & Visa Services Job Description: We are hiring an experienced and dynamic Team Leader to manage and guide our telecalling and client service team at our immigration consultancy office in Jalandhar . The ideal candidate should have strong leadership, communication, and sales management skills to drive performance and ensure excellent client service delivery. Key Responsibilities: Lead, manage, and motivate a team of telecallers and counselors. Set daily, weekly, and monthly targets for the team and ensure their achievement. Monitor call quality, team productivity, and client interactions to maintain high standards. Conduct regular training sessions to upskill team members. Assist in handling high-priority client queries and escalations. Collaborate with management to implement strategies that improve conversion rates. Prepare and present performance reports to senior management. Ensure adherence to company policies and immigration compliance guidelines. Requirements: Minimum 3 years of experience in team handling, preferably in immigration, education, or customer service. Excellent verbal and written communication skills in English, Hindi, and Punjabi . Strong organizational and problem-solving skills. Proven ability to manage and motivate a team to meet performance goals. Proficiency in MS Office and CRM tools. What We Offer: Competitive salary: 40,000 – 50,000 per month. Monthly incentives based on team performance. Supportive and growth-focused work environment. Opportunity to work with a reputed and fast-growing immigration firm.

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0.0 - 5.0 years

3 - 3 Lacs

Bengaluru

Work from Office

Responsibilities: * Manage facility operations & staff schedules * Ensure hygiene & sanitation standards met * Oversee pet care services & inventory control * Coordinate grooming center activities * Handle customer interactions

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2.0 - 4.0 years

4 - 6 Lacs

Chennai

Work from Office

Role & responsibilities Lead a team of 15-20 analysts, drive SLA/KPI adherence, and support delivery excellence • Serve as client-facing SPOC and manage updates, requests, and escalations • Monitor performance, conduct regular coaching, and implement feedback mechanisms • Ensure compliance, risk management, and process improvement initiatives • Maintain real-time communication with clients, internal teams, and stakeholders . Preferred candidate profile People management and delivery ownership • Client and stakeholder communication • SLA/KPI tracking and escalation handling • MS Excel & PowerPoint proficiency • Coaching and performance monitoring 2-4 years of experience in people management or leadership roles within the BPO industry.(on paper) NOTE - Candidate should be comfortable in Night shift , One way Cab service will be provided.

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