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3.0 - 7.0 years

0 Lacs

kochi, kerala

On-site

As an Operation Manager with experience in the automotive industry, you will be responsible for overseeing and managing the operational aspects of the business. This includes coordinating and supervising day-to-day activities, ensuring efficient workflow, and implementing strategies to optimize productivity and profitability. The ideal candidate will have a minimum of 3 years of relevant work experience in the automotive sector. Your role will involve working closely with various teams to identify areas for improvement, develop action plans, and monitor performance metrics to achieve operational objectives. This is a full-time position that requires you to be present on-site at the designated work location. As an Operation Manager, you will play a key role in driving operational excellence, fostering a culture of continuous improvement, and contributing to the overall success of the organization. If you are a motivated and experienced professional looking to make a significant impact in the automotive industry, we encourage you to apply for this exciting opportunity.,

Posted 19 hours ago

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2.0 - 5.0 years

0 - 0 Lacs

mumbai city

On-site

Duty Manager for PVR INOX LIMITED Qualification - Diploma /Bachelor's in (Hotel Management/Travel & Tourism/Hospitality/Catering Management) Job Purpose: Responsible for smooth running of the Cinema in accordance with the set of company Policies and Procedures under the general guidance and supervision of the Cinema Head. Also, oversees and directs all aspects of concession operations, box-office and Guest satisfaction. Acts as Cinema In-charge in absence of Cinema Head / Centre Custodian. Key Responsibilities: * Handling operations on day-to-day basis. * Key management includes Opening &Closing of shift (in-presence). * Cash Management includes issuing of daily floats, handling cinema imprest, shift banking, shortage control etc. * Monitoring and controlling of inventory * Quality level of Products and Services * Customer satisfaction * Merchandising and Marketing * Operating costs * Sanitation, cleanliness and hygiene of the entire area under his/her purview. * Ensure optimum performance in specific jobs assigned in the above areas. * Conducts daily briefing & sets up targets/ goals for the shift, makes constant effort to achieve the same. * Check for staff grooming/ discipline. * Preparing of Weekly roaster for ESPs. * To introduce new ways and means to minimize transaction time at box office and at the concessions. * Oversees the services of Cinema from box-office to concessions and cleaning, to ensure highest standards and quality services at all times. * Conducts operation training to ESPs & Duty Officers (under the guidance of Cinema Head)to enhance job performance and productivity. * Coaching and initiate disciplinary action (if necessary) to ensure complete adherence of operation SOPs. * Establishes and maintains the record systems to include but not limited to: * Spot Check file * LAM files * Activities file * File on customer comments form. * Ticket register * Lost and found register. * Complimentary ticket register * Legal registers

Posted 1 day ago

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2.0 - 5.0 years

0 - 0 Lacs

pune

On-site

Duty Manager for PVR INOX LIMITED Qualification - Diploma /Bachelor's in (Hotel Management/Travel & Tourism/Hospitality/Catering Management) Job Purpose: Responsible for smooth running of the Cinema in accordance with the set of company Policies and Procedures under the general guidance and supervision of the Cinema Head. Also, oversees and directs all aspects of concession operations, box-office and Guest satisfaction. Acts as Cinema In-charge in absence of Cinema Head / Centre Custodian. Key Responsibilities: * Handling operations on day-to-day basis. * Key management includes Opening &Closing of shift (in-presence). * Cash Management includes issuing of daily floats, handling cinema imprest, shift banking, shortage control etc. * Monitoring and controlling of inventory * Quality level of Products and Services * Customer satisfaction * Merchandising and Marketing * Operating costs * Sanitation, cleanliness and hygiene of the entire area under his/her purview. * Ensure optimum performance in specific jobs assigned in the above areas. * Conducts daily briefing & sets up targets/ goals for the shift, makes constant effort to achieve the same. * Check for staff grooming/ discipline. * Preparing of Weekly roaster for ESPs. * To introduce new ways and means to minimize transaction time at box office and at the concessions. * Oversees the services of Cinema from box-office to concessions and cleaning, to ensure highest standards and quality services at all times. * Conducts operation training to ESPs & Duty Officers (under the guidance of Cinema Head)to enhance job performance and productivity. * Coaching and initiate disciplinary action (if necessary) to ensure complete adherence of operation SOPs. * Establishes and maintains the record systems to include but not limited to: * Spot Check file * LAM files * Activities file * File on customer comments form. * Ticket register * Lost and found register. * Complimentary ticket register * Legal registers

Posted 1 day ago

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8.0 - 13.0 years

7 - 11 Lacs

Lucknow, Gurugram, Delhi / NCR

Work from Office

Operations Manager /Manager Operations BPO /BPO Operations Manager 2 yrs exp as BPO Ops Manager (AM/DM cannot apply) SLA ,Attrition,Shrinkage, CSAT,AHT Immediate joiners Call/ whats app cv/Amit 8851792136/Neha 8287267407 Required Candidate profile Work form Office Lucknow only,not for Delhi/NCR,Apply those who can relocate in Lucknow

Posted 4 days ago

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2.0 - 6.0 years

0 Lacs

agra, uttar pradesh

On-site

We are currently seeking candidates for the position of Resort Manager/ General Manager (Male and Female) at our resorts in Sterling Holidays Agra. Sterling's service philosophy revolves around "PEPS" - People, Experience, Place, and Spark of joy, with a primary focus on putting our people first to ensure exceptional service delivery. Ideal candidates should be between 35 to 40 years of age with a background in Sales and Front Office within the Hospitality Industry. Previous experience as an Acting Operation Manager, Executive Assistant Manager, or Room Divisional Manager in 4-star and 5-star establishments is a must. Candidates residing in Agra, Vrindavan, Alwar, Jaipur, Faridabad, Aligarh, Gwalior, Lucknow, Varanasi, Kanpur, and NCR are encouraged to apply. Applicants are required to have a minimum of 2 years of experience within an organization, with an average tenure of 2 to 3 years. Preference will be given to candidates with stable work histories, avoiding those who frequently change roles within a year. If you meet the specified criteria and are interested in this opportunity, we invite you to submit your application promptly to hr.varca@sterlingholidays.com. Please include your updated resume along with the following details: Name, Current Salary In hand, Expected Salary In hand, Total Years Of Experience, Notice Period, and a recent photograph. This is a full-time, permanent position offering benefits such as food provision, health insurance, leave encashment, life insurance, paid sick time, paid time off, and provident fund. The work schedule may include day shifts, morning shifts, or rotational shifts with additional performance bonuses and yearly bonuses. Join us at Sterling Holidays Agra and kick-start your career journey with a team dedicated to creating memorable experiences for our guests. Apply now and be part of a vibrant work environment that values both individual growth and team success.,

Posted 1 week ago

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3.0 - 8.0 years

0 - 0 Lacs

jaipur, ajmer, hanumangarh

On-site

Manage a team of customer service managers in charge of the inbound channel and correspondence branches. Providing excellent customer service and promoting customer centricity in the organization by improving customer service experience, engaging customers and facilitating organic growth. Ownership of customers issues and ensure proactive resolutions of the same. Set a clear mission of enhancing service quality and deploy strategies focused towards that mission by keeping ahead of industrys developments and apply best practices to areas of improvement. Develop service procedures, policies and standards. Analysing MIS, enhance productivity and maintaining accurate records and document customer service actions and discussions. Recruit, mentor and develop customer service resources and nurture an environment where they can excel through encouragement and empowerment. Adherence to and manage the approved budget. Maintaining an orderly workflow according to priorities. Regulate resources and utilize assets to achieve qualitative and quantitative targets. Enhancing service quality and the level of customer focus in the organization. Leverage in-house synergies through collaboration with internal stakeholders.

Posted 1 week ago

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10.0 - 20.0 years

10 - 20 Lacs

Kolkata, Pune, Lucknow

Work from Office

MUST 2yr BPO Operations Manager ON PAPER EXCLUDING AM/DM EXP 5+ YRS DOMESTIC OUTBOUND SALES PROCESS EXP INSURANCE SALES (No vacany for international or CS) SLA/ Attrition/Shrinkage Immediate joiners ONLY Whatsapp cv Amit 8178259405 /Neha 8287267407 Required Candidate profile Must Grad WFO NOIDA/Lucknow /KOLKATA/Bangalore/Mumbai/ Pune Only MUST should have 2yr BPO Manager on paper from Dom OB sales process Need Dom OB Sales Exp Only Perks and benefits Salary no constraint for suitable candidate

Posted 2 weeks ago

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12.0 - 20.0 years

10 - 20 Lacs

Bengaluru

Work from Office

Senior Manager Operations Night Shifts Location: Whitefield, Bangalore Job Responsibilities : Min. 14-18 year of overall experience in call center/BPS, with 2+ year of experience as a Senior Manager operations Should have managed team size of min. 300+ HC. Experience in working for International Voice process (Call center/Backend) is mandatory Experience of handling multiple clients at the same time. Manage and deliver Service level as expected. Good communication and interpersonal skills Good knowledge of MS Outlook, MS Excel and, MS PowerPoint Creating Report, dashboard, PPTs Participation in client calls/quality Calibration/Process updates. Participate in MBR/QBR Review financial data, expense forecast and budgets. Possess knowledge on FTE estimation, planning, Attrition etc. Good in people engagement Ready to work in US time zone and flexible with shifts. Ready to work additional hours as and when required. Share the updateresume to Saanvi.v@conduent.com / Nallamilli.Veeraraghavareddy@conduent.com

Posted 2 weeks ago

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10.0 - 20.0 years

0 - 0 Lacs

haryana

On-site

The key deliverables for this role include building the Credit and Operations functions in the Company, which involves underwriting, transaction documentation, disbursements, banking operations, and regulatory compliance & reporting (such as CERSAI, Credit Bureaus, etc.). You will be responsible for leading a team of Credit & Operations Officers, managing the quality & delivery turnaround of loan proposals, enabling business growth, and providing relevant inputs for the creation/refinement of the Credit policy. Additionally, you will drive and support various miscellaneous initiatives related to risk, credit, business, and technology as required. The ideal candidate for this position should be a CA/MBA with 10-14 years of relevant credit/risk experience with reputed NBFCs and/or Commercial Banks. They should have exposure and knowledge of credit practices and products in small ticket lending (LAP/Home Loans and unsecured loans), possess local market knowledge of key industries, acceptable collateral, high-risk areas, and be well-versed in legal documentation. Candidates with experience in both Operations and Credit will be preferred. Experience required for this role is 10-20 years, and the salary range is between 10 Lac To 20 Lac P.A. The industry focus is Financial Services/Banking, Investments/Insurance/Stock Market/Loan, and the desired qualifications include Chartered Accountant, MBA/PGDM. Key Skills: - Operation Incharge - Operation Manager - Operation Head Please note that this position requires a seasoned professional with a strong background in credit and operations, as well as the ability to lead a team effectively and drive business growth through strategic decision-making.,

Posted 2 weeks ago

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5.0 - 10.0 years

4 - 5 Lacs

Rajkot

Work from Office

Scheduling and coordinating appointments, meetings, and travel arrangements Handling correspondence, emails, phone calls on behalf of MD Preparing reports, presentations, documents for MD Providing administrative support to MD Follow up as required Required Candidate profile Excellent written & verbal communication skill The ability to manage multiple task, prioritize effectively Proficiency in Microsoft Office Job location: metoda Week off: Wed Accomodation if required Perks and benefits Accomodation

Posted 2 weeks ago

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3.0 - 9.0 years

0 - 0 Lacs

haryana

On-site

As a BM Operations at a fintech company in Gurgaon and Hyderabad, your main responsibility will be to engage with customers in order to understand their financial needs and facilitate the conversion process. You will be required to meet with customers, assess their requirements, and provide guidance on the entire home loan/loan against property application procedure. This will involve checking eligibility criteria, explaining the Turnaround Time (TAT), and assisting customers through the application process. In addition, you will need to ensure that loan applications are submitted in a timely manner, respond to any queries raised by applicants, and address any loan-related issues that may arise during the process. To excel in this role, you should possess a Professional Degree and have a minimum of 3 to 9 years of relevant experience. Key skills that will be advantageous for this position include Operations Management, expertise in Housing Loans, and proficiency as a Finance Analyst. If you are passionate about the financial services industry and have a knack for customer engagement, this role offers a competitive salary ranging from 3 Lac 25 Thousand to 7 Lac per annum. Join our team and play a pivotal role in shaping the financial well-being of our customers.,

Posted 2 weeks ago

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10.0 - 16.0 years

5 - 6 Lacs

Tiruchirapalli

Work from Office

We are seeking a seasoned Operations Manager with over 10 years of experience in managing vegetarian restaurants. The ideal candidate will oversee daily operations, ensuring excellence in food quality, customer service, and staff performance while

Posted 2 weeks ago

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8.0 - 12.0 years

8 - 15 Lacs

Vada

Work from Office

Achieve production monthly targets by resource planning. Execute Productivity measures, process improvements & process capability studies . Ensure Product Quality. Motivate and lead the team of workers & other operations team members Required Candidate profile 5 years of proven track record at world class coil spring industry Knowledge of milling , grinding , lapping , fine blanking and assemblies ISO/ ITF16949 exposure is a must. Exposure to SAP

Posted 2 weeks ago

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8.0 - 10.0 years

3 - 3 Lacs

Kolkata

Work from Office

Industry : Prefabricated electronic and bio-toilets, Location: Tollygunge. Salary : 25k-30k. Qualification: Graduate. Required Candidate profile Coordinate installation and maintenance activities across urban and rural sites Manage production schedules and inventory for bio toilet units and components Promoting eco-friendly .

Posted 3 weeks ago

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5.0 - 8.0 years

5 - 7 Lacs

Mangaluru, Bengaluru, Mumbai (All Areas)

Work from Office

Role & responsibilities Manage Service & Operations of Flagship Branch. Review Branch Operations Reports and Control Reports. Responsible for updating regulatory display items for the branch. Maintain good Branch Service Index (Service Standards Score Card) & Branch Health Score Card (Operations Score Card) on Monthly basis. Track & Close Attachment Orders and Regulatory Notices i.e. receiving Notices Arranging required data & submission to the Authority in prescribed timelines. Track & close CRM for the Branch (virtual queries/complaint resolution & Leads assignment & closures) Co-ordination with Operating Agencies and Branches on day-to-day basis. Quality check for all Financial (FD RD Account opening) and Non-Financial (accounts maintenance) instructions to ensure quick processing at Back-end. Track Branch Leads, allocation and closure to participate in Branch Book improvement & profitability. Efficient management of Teller Counter for Cash & Non Cash Transactions. Efficient Lobby Management for Service related requirements of Branch Customers. Submission of Cash & Non Cash reporting for the Branch on time & ensure frequent monitoring of all over-aged cases (deferrals, TODs etc.)

Posted 3 weeks ago

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5.0 - 10.0 years

7 - 12 Lacs

Navi Mumbai

Work from Office

BPO Operation Manager- Airoli. Please share cvs to sd00838847@techmahindra.com

Posted 3 weeks ago

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0.0 - 5.0 years

2 - 4 Lacs

Zirakpur, Ambala

Work from Office

We need different Profile candidates for so many designations in TRICITY, Ambala and nearby areas. So, please apply as soon as possible so that you can grab the opportunities. Male and Female both may apply Required Candidate profile Some of the job profiles are as follows for the reference HR BDM VISA Counselor IELTS, PTE CRM Telecallers Front office Office Manager Admin Marketing Technical IT Jobs Teachers And more

Posted 3 weeks ago

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8.0 - 13.0 years

5 - 15 Lacs

Bengaluru

Work from Office

Operations Manager /Manager Operations BPO /BPO Operations Manager 2 yrs exp as BPO Ops Manager (AM/DM cannot apply) SLA ,Attrition,Shrinkage, CSAT,AHT Immediate joiners Amit 8851792136/Neha 8287267407

Posted 4 weeks ago

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6.0 - 11.0 years

4 - 9 Lacs

Gurugram

Work from Office

Job Description: We are looking for a highly motivated and experienced Operation Manager to oversee the inbound process in our BPO operations. The role requires ensuring smooth daily operations, driving performance excellence, and achieving organizational goals. The ideal candidate will have a proven track record of managing inbound customer service teams, optimizing processes, and delivering exceptional results Key Responsibilities: Oversee the day-to-day operations of the inbound process and ensure adherence to service level agreements (SLAs). Monitor and analyze key performance indicators (KPIs) to ensure targets are met or exceeded. Lead, mentor, and motivate teams to deliver high-quality customer service. Develop and implement strategies to improve operational efficiency and customer satisfaction. Collaborate with stakeholders to address challenges and drive continuous improvement. Manage workforce planning, scheduling, and resource allocation. Handle escalations and ensure timely resolution of customer issues. Prepare and present operational reports to senior management. Key Skills and Qualifications: Bachelors degree in Business Administration or a related field. Minimum of 5+ years of experience in managing Travel processes in the BPO industry. Strong leadership, organizational, and decision-making skills. Excellent analytical and problem-solving abilities. Proficiency in data analysis and reporting tools. Strong communication and interpersonal skills. Why Join Us? Competitive salary and benefits. Opportunity to work with a dynamic and growth-focused team. A chance to make a significant impact in a fast-paced environment. This is an excellent opportunity for a results-oriented professional to advance their career in the BPO industry. Location-Gurgaon Salary Negotiable - Interested can share your cv at vinay.r@Ienergizer.com , on whatsapp Vinay 9910155221

Posted 1 month ago

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3.0 - 8.0 years

2 - 3 Lacs

Nelamangala, Bangalore Rural, Dansanapura

Work from Office

The Operations Executive is responsible for coordinating equipment deployment, tracking rentals, and ensuring operational efficiency in day-to-day activities. This role involves direct coordination with customers, service teams, and logistics partners to ensure timely delivery, pickup, and maintenance of rental equipment. Key Responsibilities: 1. Coordinate the delivery, installation, pickup, and relocation of rental equipment to and from customer sites. 2. Liaise with transport vendors to ensure timely and safe movement of machines. 3. Coordinate with the Supervisor to assign trained operators to sites as per client requirements. 4. Maintain accurate records of equipment availability, location, rental status, and contract terms. 5. Schedule and monitor preventive maintenance and breakdown service for equipment in coordination with the service team. 6. Liaise with customers to confirm site readiness, access conditions, and ensure service quality. 7. Prepare and manage operational documents such as delivery challans, gate passes, service reports, and handover forms. 8. Ensure compliance with site safety norms, equipment certification, and documentation requirements. Skills Required: 1. 38 years of experience in rental operations or logistics operations, preferably in construction equipment or MEWP/AWP industry. 2. Knowledge of basic technical features of MEWPs (boom lifts and scissor lifts) is an added advantage. 3. Computer knowledge for record-keeping. Proficient in MS Office and ability to use companys rental software. 4. Strong communication, coordination, and problem-solving skills. (Kannada, English, and Hindi). 5. Ability to work under pressure and handle multiple sites. 6. Requires frequent coordination with field operators, transporters, and client site personnel. 7. Occasional travel to sites.

Posted 1 month ago

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14.0 - 20.0 years

8 - 12 Lacs

Chennai

Work from Office

About the Role As a Billing Operations Manager , you will be responsible for leading and organizing a team to meet key performance metrics in charges, claims submissions, payments, refunds, denials, and AR follow-ups . Key responsibilities include: Managers with real time experience and who has started their career from Charges/Payment Posting and then entered into AR Process and end to end process are only preferred. At least 3+ years as a Manager on papers and handled entire RCM team of AR, Denials, Charge posters, payment posters, etc. Please note: Only candidates who meet the specified requirements will be considered. Irrelevant profiles will not be entertained. Candidates only from Chennai location are preferred. Maintaining fee schedule documents and other master data tables. Developing and integrating systems data to generate operational, managerial, and executive reports, including revenue projections, cash forecasts, and denial metrics. Creating and maintaining workflow documentation to define roles, responsibilities, and team objectives. Ensuring clear and actionable communication with clients, leadership teams, and the offshore billing team. Providing billing and coding feedback to the team while identifying trends, inefficiencies, and process improvements. Staying updated on regulatory and reimbursement changes and ensuring compliance with industry standards. Handling other responsibilities as assigned to drive operational excellence. What You'll Do Problem-Solving & Analysis Identify challenges and implement effective solutions. Team Coordination Align team actions to maximize efficiency and performance. Time Management Balance priorities effectively while managing both individual and team schedules. Communication Maintain consistent communication with supervisors, clients, and internal teams. Writing & Documentation Strong written and verbal communication skills to document processes and report insights. Client-Centric Approach Maintain a strong focus on serving client needs with accuracy and efficiency. Leadership Take ownership of team performance and drive business objectives. Technical Proficiency Hands-on experience with Microsoft Word, Excel, EHR systems, and clearinghouse software . Qualifications 15+ years of experience in medical billing with expertise in payer-mix trends. 3+ years of management experience , preferably in outpatient facility coding. Familiarity with Electronic Health Records (EHR) systems . Proven real time experience from demographics, charges, payment posting and AR, denials roles. If you're looking for an opportunity to lead a high-performing team and make an impact in the healthcare billing industry, wed love to hear from you! Willing to work on flexible shift timings - preferably 3 PM to 12 AM Preferably Immediate joiners are required. Work Location : ACP Billing Services Pvt Ltd - NO.133, 2ND FLOOR, EJNS ARK, KP GARDEN STREET, MADHAVARAM HIGH ROAD, MADHAVARAM Chennai- 600 051. Land Mark : Next to ICICI Bank Madhavaram Branch. Share your CV to hr@acpbillingservices.com / only Whatsapp 9841820311

Posted 1 month ago

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5.0 - 10.0 years

6 - 8 Lacs

Navi Mumbai

Work from Office

Assist the Operations Manager in running & overseeing the smooth running of day-to-day operations. Lead the team Maintain & update documentation process All inbound & outbound activities Inventory reconciliation Warehouse operations Customer service Required Candidate profile 5+ yrs relevant experience in Logistics or warehousing Good communication skills Knowledge in Warehouse Management System (WMS) Proficient in MS Office Email Profile to : career@sbmc.in

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3.0 - 7.0 years

3 - 5 Lacs

Amritsar

Work from Office

Roles and Responsibilities Has to handle an Ophthalmic Center. Day to day Operations and Administration work. Branding - Promotion of Ophthalmic Center. Manage Staff and motivate Team. Supervision of entire Team. Coordination between higher management and Center. Proper Data preparation. Coordinate with Patients. Proper Reporting. Desired Candidate Profile Candidate must have good communication skills. Must be energetic and enthusiastic. Must have experience of Branch Management & administration. Candidate experienced in Hospital or Healthcare Industry only will be considered. Candidate from Ophthalmic industry will be preferred. Capable in team handling. Interested candidates mail your resume along with the below details to Contact -8875029935. Total Experience - Current CTC - Expected CTC - Notice Period - Current Location - Preferred Location -

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1.0 - 4.0 years

2 - 4 Lacs

Ahmedabad

Work from Office

Urgent Hiring Operation Manager | Ahmedabad (On-site) We're looking for a Customer-Centric Operation Manager to join our Ahmedabad office. Handle customer queries Maintain customer records & data Ensure smooth daily operations Location: Ahmedabad | Work from Office Apply Now Shweta Sonawane- 8850793832

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3.0 - 6.0 years

4 - 7 Lacs

New Delhi, Faridabad, Delhi / NCR

Work from Office

prefer candidates whose past experience is into sales/Upsell/Cross Sellin. monitor metrics, generate Excel reports, mentor teams, drive process improvements, As a TL, he should take calls too as and when required Day Shift & 2 Rotational off Required Candidate profile Min. 2 years of on paper experience as a Team leader as outbound customer service Exp should in Outbound service along with Renewals/upsell will be advantage where he handled call flow of 100 to 150

Posted 2 months ago

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