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3.0 - 6.0 years

4 - 7 Lacs

New Delhi, Faridabad, Delhi / NCR

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prefer candidates whose past experience is into sales/Upsell/Cross Sellin. monitor metrics, generate Excel reports, mentor teams, drive process improvements, As a TL, he should take calls too as and when required Day Shift & 2 Rotational off Required Candidate profile Min. 2 years of on paper experience as a Team leader as outbound customer service Exp should in Outbound service along with Renewals/upsell will be advantage where he handled call flow of 100 to 150

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4.0 - 9.0 years

2 - 6 Lacs

Nagpur, New Delhi, Lucknow

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Must have worked as AM on paper documented for 2 yrs, monitor metrics, generate Excel reports, mentor teams, drive process improvements, coordinate with dept, coordinate with dept, and maintain high customer satisfaction through effective management. Required Candidate profile Experienced in managing customer service/pre-sales queues,skilled in Excel/reporting, and problem-solving abilities, fluent in English & Hindi,with proven leadership Share CV on 7880974645 AKASH (HR).

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2.0 - 6.0 years

2 - 6 Lacs

Nagpur, Lucknow, Mumbai (All Areas)

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Must have worked as TL on paper documented for 2 yrs, monitor metrics, generate Excel reports, mentor teams, drive process improvements, coordinate with dept, coordinate with dept, and maintain high customer satisfaction through effective management. Required Candidate profile Experienced in managing customer service/pre-sales queues, skilled in Excel/reporting, and problem-solving abilities, fluent in English & Hindi, with proven leadership and 7880974645 AKASH (HR).

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4.0 - 9.0 years

2 - 4 Lacs

Nagpur

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Must have worked as TL on paper documented for 2 yrs, monitor metrics, generate Excel reports, mentor teams, drive process improvements, coordinate with dept, coordinate with dept, and maintain high customer satisfaction through effective management. Required Candidate profile Experienced in managing customer service/pre-sales queues, skilled in Excel/reporting, and problem-solving abilities, fluent in English & Hindi, with proven leadership and team management skills.

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5.0 - 10.0 years

3 - 5 Lacs

Nagpur

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Must have worked as AM on paper documented for 2 yrs, monitor metrics, generate Excel reports, mentor teams, drive process improvements, coordinate with dept, coordinate with dept, and maintain high customer satisfaction through effective management. Required Candidate profile Experienced in managing customer service/pre-sales queues, skilled in Excel/reporting, and problem-solving abilities, fluent in English & Hindi, with proven leadership and team management skills.

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2 - 4 years

2 - 4 Lacs

Navi Mumbai

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Interested candidates can share updated resume on michelle.fernandes@vgos.org Job Description: Primary Purpose The SPA Coach is responsible for facilitating academic and sports atmosphere where students have opportunities to explore their mental and physical talents contributing to their overall development by helping them to lead an active and healthy life. Key Responsibilities Student Administration A coach should ensure that a students growth and achievement is continuous and appropriate for a specific age group and develop desirable personal and social attributes, the concept of fair play, the acceptance of success and failure, and the ability to co-operate in group situations. The following are the areas to be focused on: Should be approachable and treat students fairly and objectively. Inculcate discipline in and out of the training sessions. Treat children with dignity and respect. Promote maximum student participation and assist students in analysing and improving game skill, fitness & performance in Sports & Performing Arts. Monitor student’s progress constantly and adjust pace accordingly. Conduct checks for improperly dressed students during SPA. Keep a check on basic hygiene. Coach should be aware of the past health history of each child and should attend to health matters seriously and diligently. Ensure the safety of players through careful planning of practice sessions, use of equipment and games. Ensure the development of each student at a level of skill and competence necessary for competition at the school level. SPA Functioning To do curriculum planning, actively contribute and participate regularly during the Curriculum workshop with the SPA Coordinator and HOD. Implement SPA training sessions, training rules and a system of play and scouting programme suitable to the sport as per the SPA curriculum. To assume responsibility for equipment and materials issued and ensure that all are returned in good condition. Talent Scouting/Selection for school team. At the conclusion of each quarter submit assessment reports and a summary of monthly activities report to the Assistant. SPA Coordinator/SPA Coordinator. Coaches must conduct Fitness and Games Pro classes also along with the specific activity that the coach has been appointed. Should undertake/conduct proxy classes as and when required. Coach must attend and actively participate in all the trainings conducted at the Centre. In-Class conduct: For all days of SPA sessions, the coach should arrive at the workstation, appropriately dressed, at least 5 minutes before the beginning of SPA class and set up the activity area. Ensure systematic and organized arrival and remain until all students/athletes have dispersed. Coach must conduct and cover all the components as per the pedagogy of Lesson Plan. The coach must chain the previous sessions to the current one. While conducting the SPA session, coach must give clear instructions, demonstrate skills systematically using part-whole method with required equipment and share constructive feedback for the development of students. Coach must communicate using appropriate language, gesture, and technical terms. Coach must display enthusiasm, maintain eye contact with all the students and hold their attention throughout the session. General Administration Coaches will remain present at all PTMs. They will maintain individual and team assessment records and share them with students and parents at the PTM. Part-time coaches to be available for Curriculum workshop, Special Events, IHC, ASD, PTM’s on non-working days. Intimation on leave, half day and late arrivals should be communicated well in advance. Coaches will assemble a brief scouting report for every game, especially playoff games. Review the report with team at practice sessions before each game. To report injuries of participants to the Assistant. SPA Coordinator/ SPA Coordinator. Agenda points for MOM should be submitted in writing at least 2 days in advance. MOMs should be signed and acknowledged regularly. Stay committed to continuous personal and organizational improvement. Maintenance of Records Note: i) SPA Allocation: Student strength, SPA attendance record, Student assessment record) should be in sync with Mapping of SPA activity (records of change of activity, new admission, etc should be diligently updated / maintained, ii). Maintain record on intimation follow up with parent/Grade level Coordinator on the students abstract/ absent for 3 sessions or more. School Policies Be aware of and adhere to all policies of the school affecting the coach and the students. Coach should fulfil all contractual obligations. Coach must attend all meetings convened by the SPA Assistant. Coordinator/ SPA Coordinator /Principal unless prior permission taken to be absent has been obtained. Coach must adhere to all the policies in force or introduced from time to time and actively implement the same. The Coach must protect and maintain all school property at all given point in time. Conduct stock taking of Equipment on monthly basis along with the SPA Coordinator/Assistant SPA Coordinator. Meet professional obligations through efficient work habits such as: meeting deadlines, honoring schedules, coordinating. To ensure that any information deemed confidential by the coordinator is not transferred to a third party without his/her explicit consent. Attend all training programme, conferences, courses, and other aspects of professional growth as demanded by the school. Special Events Coach should be actively involved in the planning, organizing and coordination of the Annual Sports Day/ I.H.C / NSD / VIVA / Republic Day / Independence Day. During Inter House Competition (IHC), micro planning and follow up should be done for the smooth execution of the event (procuring certificates, medals, referees/judges). Allocation of staff duties should be approved well in advance. Relevant circulars should be sent on time. Coach must set up and ensure the readiness of activity station prior to the event. To be responsible for the conduct and sportsmanship of his/her students during practice, at competitions and in public when representing the school. Desired Qualification HSC Passed /Graduate Any recognized certification Played at State level for the particular Game. Interested candidates can share updated resume on michelle.fernandes@vgos.org

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2 - 3 years

3 - 6 Lacs

Faridabad

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Gymnastics Coach needed in a school in Faridabad. Joining in June Qualification: Graduate Should have good experience as a Gymnast. Excellent communication skills. Should be well versed in Computers and IT. Only shortlisted candidates will be contacted. Background check will be conducted for selected candidate.

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2 - 6 years

4 - 7 Lacs

Mumbai, Bengaluru, Delhi

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We are looking for dynamic and passionate coaches to join our team and help us create a thriving Padel community. Whether you are experienced in tennis, squash, or badminton, we will train you to become a certified Padel coach and make your mark in this exciting sport! What You Will Do: Conduct Coaching Sessions: Deliver group and individual lessons to players of all ages and skill levels using our specially designed curriculum by Victor Perez, a coaching expert with over 20 years of experience. Promote Player Development: Help players improve their skills, build confidence, and develop a love for the sport. Foster Community Engagement: Organize events, tournaments, and leagues to build a vibrant community of Padel enthusiasts. Contribute to Program Growth: Collaborate with the team to enhance our programs, attract new players, and expand Padels reach in India. Ensure Quality Standards: Maintain professional conduct during sessions and uphold the highest standards of coaching. What We Are Looking For: Background in Sports Coaching: Experience in coaching tennis, squash, badminton, or similar sports. Strong Communication Skills: Ability to connect with players and foster a positive learning environment. Passion for Growth: A willingness to learn, adapt, and grow within the sport of Padel. Physical Fitness: Enthusiasm for active involvement in coaching sessions.

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1 - 3 years

1 - 3 Lacs

Bengaluru

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Should have total 4+ years of Experience required Min. 1.5 - 2+ year of overall experience in customer service (inbound/outbound calls) Min. 1+ year of experience in supporting new trainees in process/product knowledge. Maintained best performance as an associate. Experience/exposure to work for international clients. Good comm and interpersonal skills Good knowledge of MS Excel and MS PowerPoint Creating Report, dashboard, manage bottom quartile team members and, Email writing. Aware on feedback mechanism and performance improvements. Provide inputs on process improvement and opportunities. Ready to work as back up for Team Leader Should be flexible working in Night shifts

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2 - 7 years

0 - 1 Lacs

Delhi NCR, Ahmedabad, Bengaluru

Hybrid

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facilitatingfacilitating your salespeople's ongoing training Sales Manager Job Description Our growing company is seeking to hire a sales manager who will be responsible for supervising and organizing our sales team. You will be in charmanagege of managing organizational sales by developing business plans, meeting planned goals, and coordinating with our marketing department on lead generation. You will also be tasked with overseeing the activities and performance of your sales team by tracking sales goals, setting individual sales targets, and facilitate the ongoing training of your salespeople. A Bachelor's degree in business or a related field is required. In ordToer to succeed in this role, you will need excellent communication skills and the ability to lead a sales team. Previous experience in a sales-related role is a plus. Sales Manager Responsibilities: Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls. Meeting planned sales goals. Setting individual sales targets with the sales team. Tracking sales goals and reporting results as necessary. Overseeing the activities and performance of the sales team. Coordinating with marketing on lead generation. The ongoing training of your salespeople. Developing your sales team through motivation, counseling, and product knowledge education. Promoting the organization and products. Understand our ideal customers and how they relate to our products. Role & responsibilities

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8 - 13 years

14 - 17 Lacs

Kolkata

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Role & responsibilities : Analyse and maintain all Client Service Level Agreements; implement improvement plans as needed Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization's policies and applicable legal requirements Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports) Create and maximize relationships with client partners Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance targets Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements Attend business reviews with the client Handle a team of team leaders Preferred candidate profile : 7-8 years client facing Work experience in a BPO/German environment. Knowledge of Internet Services, MS Office and Basic Computer Troubleshooting Flexibility to work in any shift and, on weekends, and shift between WFO and WFH, as and when needed Demonstrate ability to coach and develop action plans, which maximize performance, and provide effective feedback Establish a course of action for self and others to accomplish specific goals Demonstrate ability to analyse and improve work processes; establish a course of action for self and others to accomplish a specific goal. Work well under pressure and follow through on items to completion while maintaining professional demeanour Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates Demonstrate ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment Demonstrate ability to mentor, coach and provide direction to team members Willingness to work in a flexible schedule Qual ification : Graduation Perks and benefits - Upto 17 LPA Interested, Call Rose (9873538143 / WA : 8595800635) rosejobfinder@gmail.com Job Finder

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