Job
Description
As a Talent Acquisition Lead, you will be responsible for overseeing a small core team of specialists and managing the daily workload to support business operations. In this role, you will be involved in workload management and allocation, process adherence, quality assurance, people management (attract, develop, engage, and retain), problem resolution, quality oversight, and reporting and performance evaluation. Your primary responsibility will be to ensure effective management of all assigned tasks within defined Service Level Agreements (SLAs) and ensure equitable distribution of workload among team members. You will provide encouragement to team members, communicate team goals, identify training needs, and facilitate skill development. Additionally, you will guide team members in adhering to Standard Operating Procedures (SOPs) and process documents, maintain process integrity, and deliver high-quality outputs. You will also assist in Talent Acquisition processes and onboarding of new team members, ensuring they are equipped with the necessary skills and knowledge. Addressing team member queries, resolving issues, monitoring work for quality and adherence to guidelines, and conducting regular team meetings to disseminate best practices, set expectations, and foster team collaboration will be part of your responsibilities. Furthermore, you will generate detailed reports on team performance, mission-related objectives, and deadlines to facilitate informed decision-making. It is essential to handle all information confidentially and accurately, in compliance with organizational policies, processes, and legal requirements. You will act as the secondary point of contact for escalated customer issues or priorities, ensuring effective communication and timely resolution. As a key leader, you will cascade functional messaging and strategy to the team and drive continuous improvement among the talent acquisition function. Qualifications: - Degree level qualification Knowledge, Skills, and Experience: - Experience recruiting for global multinational companies - Oil & Gas / Energy experience is desirable, but not essential - Prior experience of mentoring or coaching others in best practice approach and operational delivery - Strong presentation skills and proven ability to negotiate and influence leadership internally and externally - Experience of delivering high volume and complex recruitment campaigns - Experience of presenting solutions to customers and working in partnership to deliver to agreed customer requirements - Experience of working with Business Development (tenders and proposals) to enable forward planning and enhance delivery Personal attributes: - Exceptional communication skills are paramount for success - Demonstrated strong organizational skills and ability to collaborate effectively within both local and regional teams - Commitment to providing outstanding customer service - Meticulous diligence is imperative for the role's success - Proficiency in influencing others to achieve optimal outcomes - Exceptional facilitation skills and adeptness in negotiation techniques,