Supply Chain Head

Key Responsibilities and Accountabilities (KRAs):

1. Strategic Oversight and Team Leadership

• Develop and drive strategies for sourcing, quality assurance, supply chain optimization, and after-sales service.
• Lead, guide, and oversee respective team members in executing plans and achieving targets.
• Ensure accountability and performance across all related functions while fostering a collaborative team environment.
• Monitor progress and provide strategic direction to address challenges and capitalize on opportunities.

2. Proven Expertise in Process Implementation

• Demonstrate a strong track record of successfully implementing processes that drive efficiency and operational excellence.
• Establish and refine workflows and procedures to enhance overall performance.
• Align process improvements with business objectives and ensure their sustainability.

3. Comprehensive Product Lifecycle Management

• Oversee the 360-degree product lifecycle, from vendor sourcing to post-sales service delivery.
• Ensure cross-functional coordination for seamless product development, quality assurance, logistics, and customer satisfaction.

4. Quality Assurance Leadership

• Supervise the Quality Department to maintain high product standards and cost-effectiveness.
• Set quality benchmarks and ensure compliance through regular audits and reviews.
• Lead initiatives to reduce defects and enhance product reliability.

5. Sourcing Strategy Development

• Design and implement sourcing strategies that balance cost, quality, and delivery timelines.
• Identify and onboard best-in-class vendors for existing and new product categories.
• Establish long-term partnerships with suppliers to support sustainable growth.

6. Supplier Management

• Oversee supplier relationships to ensure consistent quality and timely deliveries.
• Drive performance improvement initiatives and resolve supplier-related disputes effectively.
• Regularly evaluate supplier capabilities and align them with organizational goals.

7. Supply Chain Optimization

• Strategize and oversee the execution of supply chain plans to meet demand forecasts.
• Guide teams to optimize supply chain processes, reduce costs, and improve delivery timelines.
• Coordinate with production, logistics, and warehousing teams to ensure smooth operations.

8. Inventory Management

• Provide strategic direction for inventory forecasting and optimization.
• Oversee inventory control measures to prevent stock-outs and reduce excess inventory.
• Analyze trends across FBA, FBF, and in-house warehouses to make proactive adjustments.

9. Warehousing and Distribution

• Lead teams to coordinate with logistics partners for cost-effective transportation.
• Ensure optimization of transportation routes and compliance with regulations.
• Guide warehousing operations to achieve efficient storage and distribution practices.

10. After-Sales Services Management

• Supervise the after-sales services team to ensure timely and efficient customer support.
• Develop strategies to reduce customer complaints and enhance service satisfaction.
• Monitor service metrics and guide improvements in response times and issue resolutions.

11. Cost Management

• Identify cost-saving opportunities and guide teams in implementing efficiency initiatives.
• Analyze cost drivers and establish metrics for continuous performance tracking.
• Ensure cost management aligns with overall business goals.

12. Process Improvement and Innovation

• Lead efforts to identify opportunities for process optimization across sourcing and supply chain functions.
• Drive adoption of innovative practices to enhance efficiency and effectiveness.
• Collaborate with cross-functional teams to implement and sustain improvements.

13. Compliance and Risk Management

• Oversee adherence to laws, regulations, and industry standards.
• Identify and mitigate potential supply chain risks to ensure business continuity.
• Establish controls and best practices to safeguard operations.

Qualifications and Skills:

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration or a related field (Master’s degree preferred).
• Minimum of 15 years of experience in Sourcing and Supply Chain Management, with at least 5 years in a leadership role.
• Proven expertise in process implementation and driving operational excellence.
• Strong negotiation and relationship management skills.
• Excellent analytical, problem-solving, and decision-making abilities.
• Advanced skills in Microsoft Excel and G-Suite applications.
• Exceptional leadership, communication, and interpersonal skills.

Job Type: Full-time

Pay: ₹50,000.00 - ₹70,000.00 per month

Application Question(s):

• How many years of Experience you have?
• Are you comfortable with 9-11 LPA?
• Do you have any experience with OEM?

Work Location: In person