Solution Architect

About Us

category-defining SaaS company

Shell, Hess, Cenovus Energy, W.R.Grace, Westlake Chemicals, UNICEF, Kimberly Clark, Scott Miracle Gro, and Newmont Mining

• Over

  $40 million in annual EBITDA savings

  at a single enterprise.

• 10× frontline productivity improvements

  through mobile-first and AI-enabled workflows.

• 15–20% maintenance cost reductions

  and

  significant uptime gains

  across plants and sites.

Innovapptive is recognized by leading industry analysts for its differentiated value creation model:

• Named a

  Leader in the Frost & Sullivan Industrial Connected Worker Radar.

• Featured by

  Gartner

  in “Connected Factory Worker” research and the

  Hype Cycle for Manufacturing Operations Strategy.

• Cited by

  LNS Research

  for delivering

  3–5× greater value

  than point solutions through unified OT–IT execution, AI/vision innovation, and field-proven ROI.

Tiger Global Management and Vista Equity Partners

300+ employees across the U.S., India, and ANZ

The Opportunity

Solution Architect – Industrial SaaS

customer-facing, delivery-aligned role

You will work hand-in-hand with Solution Consultants (domain experts), Implementation Leads, and Engineering to design resilient architectures, address adoption-blocking non-functional requirements, and drive enterprise-grade solution performance.

How You Will Make An Impact.

1. Business-First Problem Solving

• Act as the customer’s trusted technology advisor to diagnose and resolve roadblocks impacting adoption, reliability, or performance.
• Translate frontline pain (e.g., sync issues, latency, connectivity challenges, poor UX) into actionable technical and process resolutions.
• Lead RCA sessions to identify architecture or configuration issues slowing time-to-value.
• Ensure all solutions are designed to drive quantifiable business outcomes in

  safety, reliability, and cost take-out

  .

2. Architecture Leadership & NFR Ownership

• Own end-to-end architecture for customer implementations — including

  security, scalability, performance, and offline reliability

  .
• Define and validate NFRs: Wi-Fi resilience, offline sync strategy, SSO (SAML, OAuth2), API and integration architecture, and deployment models (public/private cloud).
• Partner with customer IT and engineering teams to ensure solution readiness and compliance with enterprise standards (SOC 2, GDPR, ISO 27001).
• Create detailed architecture artifacts: solution blueprints, data flow diagrams, API integration maps, and configuration matrices.

3. Adoption Acceleration & Value Realization

• Measure and drive improvements in

  crash-free sessions, sync reliability, latency, and uptime

  to ensure world-class user experience.
• Collaborate with Solution Consultants to link architecture quality with operational KPIs (e.g., PM/CM mix, backlog, schedule compliance).
• Participate in Executive SteerCo sessions to present technical risk mitigations, adoption progress, and reliability metrics.

4. Cross-Functional Leadership

• Serve as the bridge between

  Professional Services, Product Engineering, and Customer IT

  , ensuring fast issue resolution and proactive design governance.
• Provide hands-on technical mentorship to implementation consultants and engineers.
• Champion architecture governance across all customer programs, driving consistency and reusability.
• Collaborate with Product and Engineering to influence roadmap priorities through field-derived insights.

5. Continuous Improvement & CoE Contribution

• Contribute to the Solution Architecture Center of Excellence by developing design accelerators, troubleshooting frameworks, and NFR playbooks.
• Institutionalize best practices in reliability, performance tuning, and scalability.
• Support internal readiness initiatives and coach teams on architecture-driven delivery excellence.

What You Bring to the Team

• 8–15 years

  of experience in

  Industrial SaaS

  ,

  EAM

  , or

  Connected Worker Platforms

  (SAP PM, IBM Maximo, Oracle EAM, or Infor EAM).
• Proven expertise in designing

  cloud-native, mobile-first architectures

  with offline sync, API orchestration, and enterprise-grade security.
• Strong grasp of

  maintenance and reliability processes

  , and ability to translate them into digital solutions delivering tangible business value.
• Experience with

  AWS/Azure cloud services

  ,

  MuleSoft/Boomi/Logic Apps

  , and API testing tools (Postman, Swagger).
• Deep understanding of

  non-functional requirements

  — performance, scalability, data privacy, availability, and user experience.
• Exceptional problem-solving, troubleshooting, and analytical thinking with strong executive communication skills.
• Experience in

  Agile SaaS delivery models

  with distributed onshore/offshore teams.

Preferred Education & Certifications

• Bachelor’s or Master’s in

  Engineering, Computer Science, or Information Systems

  .
• Certifications preferred:

• AWS/Azure Solutions Architect

• TOGAF or equivalent architecture frameworks

• CMRP, CAMA

  , or equivalent reliability certification (highly valued)

• PMP or SAFe Agile

Why Join Us

• Be the

  architect of reliability and adoption

  for the world’s leading industrial brands.
• Influence how industrial SaaS is designed, delivered, and scaled globally.
• Collaborate with top minds in maintenance, operations, and technology.
• Work in a culture that values

  initiative, ownership, and measurable impact

  .
• Competitive compensation, performance-linked rewards, and comprehensive benefits.

Innovapptive does not accept and will not review unsolicited resumes from search firms.

Innovapptive is an equal opportunity employer and is committed to a diverse and inclusive workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion or creed, alienage or citizenship status, political affiliation, marital or partnership status, age, national origin, ancestry, physical or mental disability, medical condition, veteran status, gender, gender identity, pregnancy, childbirth (or related medical conditions), sex, sexual orientation, sexual and other reproductive health decisions, genetic disorder, genetic predisposition, carrier status, military status, familial status, or domestic violence victim status and any other basis protected under federal, state, or local laws.