Software Engineer I - Enterprise Architecture

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

About Enterprise Architecture:

Enterprise Architecture is an organization at American Express and it is a key enabler of the company’s technology strategy. The four pillars of Enterprise Architecture include:

Architecture as Code

Architecture as Design

Governance

Colleague Enablement:

Minimum Qualifications:

Education & Experience:

Minimum 2+ years of experience in API gateway technologies like Apigee, Gloo, Envoy, or similar in a professional environment and/or comparable experience such as:

• Understanding of Agile or other rapid application development methods


• Exposure to design and coding across one or more platforms and languages as appropriate


• Exposure to methods relating to application design, software development, and automated testing


• General Knowledge of distributed (multi-tiered) systems, algorithms, and relational databases


• Understanding of object-oriented design and coding with variety of languages

• Strong understanding of RESTful API concepts, OpenAPI/Swagger specs.


• Proficiency in API security mechanisms (OAuth2, API Keys, JWT, mTLS).


• Experience with Kubernetes and service mesh technologies (Istio, Linkerd) is a strong plus.


• Familiarity with CI/CD tools (e.g., Jenkins, GitHub Actions, GitLab CI).


• Knowledge of monitoring tools (e.g., Prometheus, Grafana) for tracking API metrics.


• Strong scripting or programming skills (e.g., Python, Bash, Go, or Node.js).


• Excellent problem-solving and communication skills.


• Bachelor’s degree in computer science, computer science engineering, or related experience required
   

High Performance Behaviors:

• Learns and applies new technologies and techniques


• Demonstrates good analytical skills


• Recognizes the importance of collaboration to achieve objectives


• Clearly communicates ideas and concepts to others
   

Knowledge/Skills:

• Able to understand and use complex data structures and associated components


• Designs, codes, tests, maintains, and documents applications


• Takes part in reviews of own work and reviews of colleagues' work


• Defines test conditions based on the requirements and specifications provided


• Has understanding of the core tools used in the planning, analyzing, crafting, building, testing, configuring, and maintaining of assigned application(s)


• Familiar with infrastructure technologies and components
   

Technology Skills You'll Use Every Day:

• Adaptive Communication


• Agile Practices


• Industry and Company Knowledge


• Change Management


• Technical Acumen


• Technology Industry Trends
   

Game Changers:

• Flexibility


• Collaboration & Partnership


• Continuous Improvement


• Courage


• Curiosity


• Resourcefulness


• Tenacity
   

Role/Strengths You’ll Need:

• Maintain & develop new API frameworks in technologies such as REST and gRPC


• Help pivot toward serverless, FaaS based, architectures


• Build & manage platforms to help teams across the company quickly deploy A2A services


• Collaborate with technology peers and leaders to gain strategic alignment


• Foster innovation and experimentation

·        Design, implement, and maintain API gateway solutions using tools like Apigee, Gloo, Envoy, or AWS API Gateway.

·       Configure and manage API traffic policies, routing, throttling, authentication, and authorization.

·       Collaborate with developers and architects to ensure effective API lifecycle management (design, testing, publishing, monitoring, and retirement).

·       Implement security protocols such as OAuth2, JWT, mTLS, and rate limiting.

·       Develop and enforce API governance policies, versioning standards, and best practices.

·       Monitor API performance, error rates, and latency, and provide insights for improvements.

·       Automate deployment and configuration using CI/CD pipelines tools.

·       Create and maintain documentation for API gateway configurations and processes.

·       Troubleshoot API gateway issues and provide support for developers and partners.

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities