At American Express, you ll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company s success. Together, we ll win as a team, striving to uphold our company values and powerful backing promise to provide the world s best customer experience every day. And we ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and lets lead the way together.
About Enterprise Architecture:
Enterprise Architecture is an organization at American Express and it is a key enabler of the company s technology strategy. The four pillars of Enterprise Architecture include:
1. Architecture as Code : this pillar owns and operates foundational technologies that are leveraged by engineering teams across the enterprise.
2. Architecture as Design : this pillar includes the solution and technical design for transformation programs and business critical projects which need architectural guidance and support.
3. Governance : this pillar is responsible for defining technical standards, and developing innovative tools that automate controls to ensure compliance.
4. Colleague Enablement: this pillar is focused on colleague development, recognition, training, and enterprise outreach.
Minimum Qualifications:
Education & Experience:
Minimum 2+ years of experience in API gateway technologies like Apigee, Gloo, Envoy, or similar in a professional environment and/or comparable experience such as:
- Understanding of Agile or other rapid application development methods
- Exposure to design and coding across one or more platforms and languages as appropriate
- Exposure to methods relating to application design, software development, and automated testing
- General Knowledge of distributed (multi-tiered) systems, algorithms, and relational databases
- Understanding of object-oriented design and coding with variety of languages
- Strong understanding of RESTful API concepts, OpenAPI/Swagger specs.
- Proficiency in API security mechanisms (OAuth2, API Keys, JWT, mTLS).
- Experience with Kubernetes and service mesh technologies (Istio, Linkerd) is a strong plus.
- Familiarity with CI/CD tools (e.g., Jenkins, GitHub Actions, GitLab CI).
- Knowledge of monitoring tools (e.g., Prometheus, Grafana) for tracking API metrics.
- Strong scripting or programming skills (e.g., Python, Bash, Go, or Node.js).
- Excellent problem-solving and communication skills.
- Bachelor s degree in computer science, computer science engineering, or related experience required
High Performance Behaviors:
- Learns and applies new technologies and techniques
- Demonstrates good analytical skills
- Recognizes the importance of collaboration to achieve objectives
- Clearly communicates ideas and concepts to others
Knowledge/Skills:
- Able to understand and use complex data structures and associated components
- Designs, codes, tests, maintains, and documents applications
- Takes part in reviews of own work and reviews of colleagues work
- Defines test conditions based on the requirements and specifications provided
- Has understanding of the core tools used in the planning, analyzing, crafting, building, testing, configuring, and maintaining of assigned application(s)
- Familiar with infrastructure technologies and components
Technology Skills Youll Use Every Day:
- Adaptive Communication
- Agile Practices
- Industry and Company Knowledge
- Change Management
- Technical Acumen
- Technology Industry Trends
Game Changers:
- Flexibility
- Collaboration & Partnership
- Continuous Improvement
- Courage
- Curiosity
- Resourcefulness
- Tenacity
Role/Strengths You ll Need:
- Maintain & develop new API frameworks in technologies such as REST and gRPC
- Help pivot toward serverless, FaaS based, architectures
- Build & manage platforms to help teams across the company quickly deploy A2A services
- Collaborate with technology peers and leaders to gain strategic alignment
- Foster innovation and experimentation
Design, implement, and maintain API gateway solutions using tools like Apigee, Gloo, Envoy, or AWS API Gateway.
Configure and manage API traffic policies, routing, throttling, authentication, and authorization.
Collaborate with developers and architects to ensure effective API lifecycle management (design, testing, publishing, monitoring, and retirement).
Implement security protocols such as OAuth2, JWT, mTLS, and rate limiting.
Develop and enforce API governance policies, versioning standards, and best practices.
Monitor API performance, error rates, and latency, and provide insights for improvements.
Automate deployment and configuration using CI/CD pipelines tools.
Create and maintain documentation for API gateway configurations and processes.
Troubleshoot API gateway issues and provide support for developers and partners.
