ServiceNow Developer

MassMutual India

6 years

0 Lacs

hyderabad telangana india

Posted:1 day ago| Platform:

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Skills Required

servicenow developer development configuration design management portal flow html css ui analytics integration hris workday oracle rest data compliance security maintenance support testing troubleshooting stability resolve onboarding payroll reporting ai automation communication collaboration certifications

Work Mode

On-site

Job Type

Full Time

Job Description

Development & Configuration

Design and develop HRSD applications including HR Case Management, HR Agent Workspace, Employee Centre Portal, Now Assist capabilities for HRSD, HR Knowledge Management.
Build and maintain HR services, HR catalog items, HR COE configuration, Case types, HR templates, HR Criteria
Develop flows and sub flows for HR Catalogs using Flow Designer.
Create custom widgets, portals, and components using HTML, CSS, Bootstrap, AngularJS.
Knowledge in ServiceNow platform upgrades
Experience in UI builders, Platform Analytics, ServiceNow Scripting.

Integration

Integrate ServiceNow HRSD with HRIS systems (e.g., Workday, Oracle Cloud) and other enterprise applications using REST/SOAP APIs.
Ensure seamless data exchange and compliance with security standards.

Maintenance & Support

Perform testing, troubleshooting, and performance optimization.
Ensure stability and compliance of HRSD platform during upgrades and patches.
Resolve and Troubleshoot issues x1`related to HR Catalogs, HR Workspace, Portal functionality, and HR Flow.

Required Skills & Qualifications

6+ years of experience and strong knowledge of ServiceNow platform, ITSM, HRSD and other modules.
Familiarity with HR processes (onboarding, benefits, payroll, etc.) and IT Processes.
Understanding of integrations (REST/SOAP APIs) and Single Sign-On (SSO).
Knowledge of Performance Analytics and reporting in ServiceNow.
Experience in developing Custom Applications.
Knowledge in building AI agents using Agentic AI.
Implementation of new functionalities in ServiceNow using OOTB best practices.
Automation of the existing process to reduce manual efforts.
Excellent communication and collaboration skills with HR and IT teams.

Certifications

ServiceNow Certified System Administrator (CSA).
ServiceNow HR Implementation Specialist (preferred).

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