1042 Service Quality Jobs - Page 6

Support Team Manager We are looking for a dedicated and experienced Support Team Manager to oversee the management of our People Support Jira system and to lead the development of a comprehensive knowledge base. In this role, you will be responsible for ensuring that our internal support processes run smoothly, efficiently, and deliver the highest level of service to our team members. You will work closely with various departments to build a robust knowledge base that will serve as a key resource for all employees. Key Responsibilities: Jira System Management: Oversee and manage the People Support Jira system, ensuring tickets are tracked, prioritized, and resolved in a timely manner Team Management & Coordination: Lead, mentor, and develop a team of support specialists, fostering a collaborative and performance-driven environment. Conduct regular one-on-one meetings, performance reviews, and provide constructive feedback to team members Knowledge Base Development: Build and maintain a comprehensive knowledge base that serves as a go-to resource for frequently asked questions, policies, procedures, and best practices Process Improvement: Continuously analyze support workflows and suggest improvements to optimize efficiency and service quality Reporting & Analytics: Generate regular reports on ticket volumes, response times, and resolution rates to assess team performance. Use data to identify trends and areas for improvement in both the support system and knowledge base. Present insights and recommendations to senior leadership to drive continuous improvement Collaboration: Collaborate with HR, IT, and other departments to ensure alignment on support processes and integration of relevant knowledge base content Qualifications: Bachelors degree in Business Administration, Information Technology, Human Resources, or related field preferred. Skills & Competencies: Strong team management skills Excellent organizational and multitasking abilities Analytical mindset with the ability to use data to drive decisions and improvements Exceptional written and verbal communication skills Familiarity with HR or People Support processes is a plus Proactive problem solver with a focus on continuous improvement Ability to work in a fast-paced environment and manage multiple priorities Collaborative team player who can work effectively across departments

Role Description This is a full-time on-site role for a Cluster Manager, located in Hyderbad. The Cluster Manager will be responsible for overseeing multiple store locations, ensuring operational efficiency and adherence to health and safety standards. Daily tasks include staff management, inventory control, process optimization, and customer service excellence. The Cluster Manager will also implement strategic plans to increase productivity and profitability across the cluster. Qualifications Experience in staff management and leadership skills Knowledge of inventory control and supply chain management Ability to optimize processes and improve operational efficiency Strong customer service skills and a focus on customer satisfaction Excellent communication and interpersonal skills Proven ability to manage budgets and financial planning Experience in the food and beverage industry is a plus Bachelor's degree in Business Management, Hospitality, or related field Industry Food and Beverage Services

The job involves regular review of open complaints to ensure response time and closure in accordance with SLAs. It also includes achieving revenue generation targets, ensuring preventive maintenance adherence, and auditing the quality of service regularly. Maintaining customer i-base hygiene and updating end user data in the system are also key responsibilities. Driving customer engagement and maintaining a high Customer Satisfaction Index (CSI) are crucial aspects of the role. Building strong relationships with customers by addressing concerns proactively and ensuring timely maintenance is essential. Developing and maintaining Channel infrastructure as per the expansion plan, conducting regular visits to Channel to ensure high engagement and alignment with organizational objectives, and providing adequate resource support to the channel to achieve committed SLAs are part of the job. Additionally, responsibilities include ensuring timely submission and processing of invoices of Channel Partners, returning defective spares, and settling warranty and other claims. Key responsibilities for this position include knowledge of products such as Room Air Conditioners, Water Purifiers, Air Purifiers, and Air Coolers. Technical knowledge about service offerings and channel management, vendor & business associates/dealer management, revenue generation (AMC, spare parts), excellent communication & presentation skills, as well as strong interpersonal and negotiation skills are required.,

The main responsibilities of this role include regular review of open complaints to ensure timely closure as per SLAs, achieving revenue generation targets, ensuring preventive maintenance adherence, and auditing service quality regularly. You will be expected to maintain customer i-base hygiene, update end user data in the system, and drive customer engagement to achieve high Customer Satisfaction Index (CSI). Building strong relationships with customers by addressing concerns proactively and ensuring timely maintenance will also be a key aspect of this role. In addition, you will be responsible for developing and maintaining Channel infrastructure as per the expansion plan, conducting regular visits to Channels to ensure high engagement and alignment with organizational objectives, and providing adequate resource support to help achieve committed SLAs. Timely submission and processing of invoices of Channel Partners, return of defective spares, and settlement of warranty and other claims will also fall under your purview. Key responsibilities will include having knowledge of products such as Room Air Conditioners, Water Purifiers, Air Purifiers, and Air Coolers. Technical knowledge about service offerings and channel management, vendor and business associate/dealer management, revenue generation (AMC, spare parts), excellent communication and presentation skills, as well as strong interpersonal and negotiation skills will also be essential for success in this role.,

Responsibilities & Key Deliverables Regular interaction with customer and understand support require at customer end, escalate the same to Area business manager / Zonal Service Manager for further resolving toTrack sheet / better connect.Log book collection - MTBL and compettion vehicles,Helps to create better database as well plan for immediate action plan for scope of improvement.Overall Product performance establishment includes Fuel Efficiency, Maintenace, Tyre life, Uptime etc. throuh Testimonials from customer..Testimonials on FE from customer post successful complition of FE trial one vehicles.No. of Pre and post trial customer signed off copy per month.Competition details data on performance, vehicle specification, new engineering introduction from field feedback.Ensure uptime monitoring and time to time share the same data to Area business manager / Zonal Service Manager for further improvement plan.Travel along with the vehicle for specfic trials.Support to the dealer before commensing the trial for vehicle check up and upkeep Preferred Industries Education Qualification Diploma; Diploma in Mechanical General Experience 2 to 5 Yrs,experience in Service/ Quality/ PVT/ Vehicle Integration Critical Experience System Generated Core Skills Customer Analysis Customer Sensitivity Interpersonal Skills Product Knowledge & Application Spare Parts Management Warranty Management Service Orientation Service Quality Service Management System Generated Secondary Skills

Description & Requirements About the Role As a Principal Engineer, IT & Cloud Security, you will bring specialized depth and breadth of expertise in Cloud Security and Risk Governance, leading strategic security initiatives and ensuring the implementation of best practices across the organization. This role requires a strong analytical mindset, the ability to lead complex projects, and a deep understanding of enterprise security frameworks. You will independently drive security improvements, providing strategic recommendations to address both internal and external business challenges. As a thought leader in security, you will collaborate with cross-functional teams to strengthen the company s security posture, influencing technology, processes, and risk management. Additionally, you will be facilitating technical discussions with external vendors, ensuring accountability for performance, and optimizing security tools across the organization. Your insights will directly impact security strategy, operational excellence, and risk mitigation at a global scale. Your Team This position reports to the Director, Digital Security Engineering and is technically guiding a Cloud Security Analyst position. You also lead cross-functional teams on security initiatives and projects with moderate resource requirements, risk, and complexity. What You Will Do Drive the companys Cloud Security strategy, ensuring continuous improvement and optimization in alignment with industry best practices. Own and enhance the risk governance framework for Cloud Security, defining KPIs and reporting metrics for executive leadership. Independently assess, analyze, and mitigate complex security risks, influencing corporate-wide security decisions. Lead security-related projects with cross-functional teams, ensuring effective collaboration and risk mitigation. Manage and evaluate external security vendors, ensuring appropriate licensing, service quality and accountability. Provide strategic guidance to business and IT teams, interpreting business challenges and identifying innovative solutions. Communicate complex security concepts to stakeholders, negotiating adoption of best practices across departments. Ensure effective operation and maintenance of security tools, continuously identifying opportunities for improvement. What You Need Bachelor s degree or equivalent qualification. 8+ years of experience in Cyber Security, preferably in a global organization. Deep expertise in Risk Governance and Cloud Security, including AWS, Azure, or GCP. Strong knowledge of Endpoint Security, Application Security, and Network Security. CISSP certification required. Experience managing external security vendors and ensuring performance accountability. Ability to interpret complex security risks, provide strategic recommendations, and influence leadership decisions. Strong project leadership experience, with the ability to lead cross-functional teams on security initiatives. Excellent communication and negotiation skills, with the ability to explain complex security challenges to both technical and non-technical stakeholders. Structured and analytical approach to problem-solving, with strong prioritization skills. What is Nice to Have Additional security certifications (e.g., CISM, CCSP, ISO 27001 LI, OSCP). Hands-on expertise with Cisco and CrowdStrike security solutions. Experience in enterprise security architecture and cloud-native security solutions. What Makes You Eligible Be willing to travel up to 5%, domestic only OR domestic and international travel What We Offer Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.) Extensive training opportunities through our own HARMAN University Competitive wellness benefits Tuition Reimbursement Access to HARMAN Campus Fitness Center and Cafeteria An inclusive and diverse work environment that fosters and encourages professional and personal development You Belong Here HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want. About HARMAN: Where Innovation Unleashes Next-Level Technology Ever since the 1920s, we ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected. Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other. If you re ready to innovate and do work that makes a lasting impact, join our talent community today! HARMAN is proud to be an Equal Opportunity employer. HARMAN strives to hire the best qualified candidates and is committed to building a workforce representative of the diverse marketplaces and communities of our global colleagues and customers. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.HARMAN attracts, hires, and develops employees based on merit, qualifications and job-related performance.( www.harman.com )

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it s with Hilton where we never forget the reason were here: to delight our guests, Team Members, and owners alike. The Assistant Housekeeping Manager assists the Housekeeping Manager in the operation of the guest floor section and stands in as the Housekeeping Manager in his / her absence. What will I be doing As the Assistant Housekeeping Manager, you will be responsible for performing the following tasks to the highest standards: Work closely with the Front Desk team to ensure correct room status at all times. Keep good communication with other departments. Ensure the work of the guest floor areas are according to department s procedures. Ensure that the guest floor area is well cleaned and maintained. Deliver high quality service to guests. Personally inspect VIP rooms. Offer personalized service and assistance for regular and long stay guests. Ensure guests needs and reasonable requests are met. Seek opportunities to improve guest service and remain consistent with guests comments. Take appropriate actions to resolve guests complaints promptly. Ensure proper handling of lost and found items. Responsible for key controls of guest floor areas and the master key control. Supervise and control all guest floor operations. Support and supervise Supervisors and Captains in their work, providing assistance if required. Handle and record guest supplies including guest on loan items, conducting monthly inventories and reports. Manage the minibar in guestrooms and ensure that food and beverages are safe to consume, keeping revenue optimized. Record and supervise the daily attendance of team members, including outsourced staff. Submit the monthly room cleaning credits report for the guest floors. Train, motivate and evaluate team members. Adhere to the hotel s policies and procedures, Hilton code of business conduct and the hotel s team member handbook. Adhere to the hotel s security and emergency policies and procedures. Perform duties assigned by the Management when necessary. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

Roles & Responsibilities: Contact clients after service completion to confirm if the service was performed as expected Verify if there are any pending issues and escalate concerns to the relevant team. Confirm whether clients have received and acknowledged the submitted invoices Follow up with internal teams for any missing or delayed invoices Gather ratings and collect feedback on service quality, product functionality, and technician behaviour Achieve and maintain a minimum feedback collection rate of 90 %+ per month and an average client rating of 4.5+ stars Regularly verify and update client POC details, including name, designation, email, and contact number Maintain and organize a master database with up-to-date POC information, service history, and feedback trends Record and maintain accurate logs of service confirmations, invoice acknowledgements, and client feedback Generate and share periodic reports on feedback trends, client ratings, invoice status, and updated POC details Requirements What were looking for: Currently pursuing or recently completed a degree in business administration, communications, marketing, or a related field Excellent verbal and written communication skills Strong organizational and time management abilities High attention to detail and accuracy Proficiency in MS Office Suite/Google Workspace, especially Excel/Sheets Problem-solving aptitude Ability to manage and report on data effectively Proactive, reliable, and self-motivated work ethic Benefits Why join us? Purpose With Impact : Join a mission-driven team transforming menstrual hygiene through sustainable solutions that uplift women\u2019s health, the environment, and sanitation workers dignity. Eco-Warrior in Action : Help recycle millions of sanitary pads and actively reduce landfill waste and carbon emissions\u2014real impact, not just buzzwords. Innovation Meets Heart : Be part of a team that blends empathy with patented 5D recycling tech to build the future of circular economy. Grow With Us : We\u2019re a fast-gowing, venture-backed startup offering real opportunities to scale your career as we scale our impact. A Culture That Cares : Work in a space where collaboration, inclusivity, and purpose aren\u2019t just values\u2014they\u2019re how we roll every day.

Starbucks India is a 50:50 Joint Venture between Tata Global Beverages and Starbucks Coffee Company. Currently, we have presence in 30 cities with over 230 stores through a network of over 2,300+ passionate partners (employees). Our core business is more than just coffee. We are in the people business selling coffee. And we know our success depends on the people we hire, retain and develop. Our mission statement To inspire and nurture the human spirit one person, one cup and one neighbourhood at a time and core values are the roots of our culture and serve as guidepost for our partners. We re called partners, because it s not just a job, it s our passion. Together, we embrace diversity to create a place where each of us can be ourselves. We always treat each other with respect and dignity. And we hold each other to that standard. Purpose and Scope of position This position contributes to our success by: Providing legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Barista is responsible for modelling and acting in accordance with TATA Starbucks guiding principles. Competencies Winning With Integrity Working Together Achieving Results Helping Others Succeed Living Our Misson And Values Making Every Customer Feel Special Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. Develops enthusiastically satisfied customers all of the time. Welcomes and connects with every customer. Discover customer needs and appropriately suggests product with every customer to enhance service and meet sales goals. Responds to customer needs and says thank you to every customer. Demonstrates the "Just Say Yes" behaviour by taking care of customer needs. Delivers legendary customer service to all customers by acting with a customer comes-first attitude. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Contributes to a positive team environment by recognizing changes in partner behaviours that might signal potential problems or changes in partner morale and performance and communicating the changes to the immediate supervisor/store manager. Follows TATA Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Maintains a clean and organized workspace so that partners can locate resources and product as needed. Maintains regular and consistent attendance and punctuality. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational methods. Protects employees and customers by providing a safe and clean store environment. Follows store policy and procedures for operational flow at each station. Summary of Experience & Education No experience required Minimum education qualification 12th / Diploma +

Starbucks India is a 50:50 Joint Venture between Tata Global Beverages and Starbucks Coffee Company. Currently, we have presence in 30 cities with over 230 stores through a network of over 2,300+ passionate partners (employees). Our core business is more than just coffee. We are in the people business selling coffee. And we know our success depends on the people we hire, retain and develop. Our mission statement To inspire and nurture the human spirit one person, one cup and one neighbourhood at a time and core values are the roots of our culture and serve as guidepost for our partners. We re called partners, because it s not just a job, it s our passion. Together, we embrace diversity to create a place where each of us can be ourselves. We always treat each other with respect and dignity. And we hold each other to that standard. Purpose and Scope of position This position contributes to our success by: Providing legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Barista is responsible for modelling and acting in accordance with TATA Starbucks guiding principles. Competencies Winning With Integrity Working Together Achieving Results Helping Others Succeed Living Our Misson And Values Making Every Customer Feel Special Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. Develops enthusiastically satisfied customers all of the time. Welcomes and connects with every customer. Discover customer needs and appropriately suggests product with every customer to enhance service and meet sales goals. Responds to customer needs and says thank you to every customer. Demonstrates the "Just Say Yes" behaviour by taking care of customer needs. Delivers legendary customer service to all customers by acting with a customer comes-first attitude. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Contributes to a positive team environment by recognizing changes in partner behaviours that might signal potential problems or changes in partner morale and performance and communicating the changes to the immediate supervisor/store manager. Follows TATA Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Maintains a clean and organized workspace so that partners can locate resources and product as needed. Maintains regular and consistent attendance and punctuality. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational methods. Protects employees and customers by providing a safe and clean store environment. Follows store policy and procedures for operational flow at each station. Summary of Experience & Education No experience required Minimum education qualification 12th / Diploma +

Plan, organize, and oversee all aspects of the trip, ensuring a seamless experience for participants. Coordinate with vendors, including transportation, accommodation, and meal providers, to ensure quality service. Provide clear communication to participants regarding trip details, schedules, and expectations. Handle logistical aspects, including booking tickets, arranging transportation, and managing budgets. Monitor and assist with any issues or concerns that arise during the trip, ensuring timely resolutions. Ensure the safety and well-being of all participants throughout the trip. Prepare post-trip reports and feedback to improve future trip planning. Qualifications: High school diploma or equivalent (Bachelor s degree in Hospitality, Tourism, or a related field preferred). 1-2 years of experience in event planning, trip coordination, or hospitality management. Strong organizational skills and attention to detail. Excellent communication and interpersonal skills, with the ability to manage multiple tasks simultaneously. Ability to remain calm under pressure and handle challenging situations with professionalism. Flexibility and adaptability to work in dynamic environments. Experience with travel management tools and software is a plus. Benefits: Health insurance Travel and accommodation benefits Opportunity to lead exciting trips and events 5-day work week

Job Title: Sr Associate Transport Location: Noida Job Type: Full-time Reports To: Manager Transport Job Summary: The Sr Executive Transport is responsible for planning, coordinating, and managing transportation services for employees. This role ensures efficient, cost-effective, and safe travel arrangements while maintaining compliance with company policies and local regulations. Key Responsibilities: Transportation Planning: Develop and implement transportation schedules to optimize employee commute efficiency. Vendor Management: Coordinate with transport service providers, negotiate contracts, and ensure service quality. Route Optimization: Analyze and improve travel routes to reduce travel time and costs. Safety & Compliance: Ensure adherence to safety regulations and company policies regarding employee transportation. Fleet Management: Oversee vehicle maintenance, fuel consumption, and availability of transport resources. Employee Coordination: Address employee concerns related to transportation and provide timely resolutions. Cost Control: Monitor transportation expenses and implement cost-saving measures. Technology Utilization: Leverage GPS tracking and transport management software for real-time monitoring. Reporting & Documentation: Maintain records of transport schedules, incidents, and vendor agreements. Required Skills & Qualifications: Bachelors degree in Logistics, Supply Chain Management, Business Administration, or a related field. Proven experience in transportation logistics or fleet management. Strong analytical and problem-solving skills. Excellent communication and negotiation abilities. Proficiency in transport management software and GPS tracking systems. Ability to work under pressure and manage multiple tasks efficiently. Preferred Qualifications: Experience in corporate employee transportation management. Knowledge of local transportation laws and regulations. Certification in logistics or fleet management is a plus. This is a Full Time Work From Office Opportunity We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. DISCLAIMER: Nothing in this job description restricts managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. .

Job Summary: The Sr Associate Transport is responsible for planning, coordinating, and managing transportation services for employees. This role ensures efficient, cost-effective, and safe travel arrangements while maintaining compliance with company policies and local regulations. Key Responsibilities: Transportation Planning: Develop and implement transportation schedules to optimize employee commute efficiency. Vendor Management: Coordinate with transport service providers, negotiate contracts, and ensure service quality. Route Optimization: Analyze and improve travel routes to reduce travel time and costs. Safety & Compliance: Ensure adherence to safety regulations and company policies regarding employee transportation. Fleet Management: Oversee vehicle maintenance, fuel consumption, and availability of transport resources. Employee Coordination: Address employee concerns related to transportation and provide timely resolutions. Cost Control: Monitor transportation expenses and implement cost-saving measures. Technology Utilization: Leverage GPS tracking and transport management software for real-time monitoring. Reporting & Documentation: Maintain records of transport schedules, incidents, and vendor agreements. Required Skills & Qualifications: Bachelors degree in Logistics, Supply Chain Management, Business Administration, or a related field. Proven experience in transportation logistics or fleet management. Strong analytical and problem-solving skills. Excellent communication and negotiation abilities. Proficiency in transport management software and GPS tracking systems. Ability to work under pressure and manage multiple tasks efficiently. Preferred Qualifications: Experience in corporate employee transportation management. Knowledge of local transportation laws and regulations. Certification in logistics or fleet management is a plus. This is a full time Work From office Opportunity We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. DISCLAIMER: Nothing in this job description restricts managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. .

Key Responsibilities: Deelop and implement long-term F&B strategies aligned with the hotel s oerall ision and goals. Oersee the daily operations of all F&B outlets, banquet operations, and room serice. Drie innoation in menu planning, serice deliery, and guest experience. Ensure adherence to brand standards, hygiene practices (HACCP), and serice quality. Prepare and manage departmental budgets, forecasts, and P&L analysis. Monitor food and beerage costs, labor costs, and other KPIs to maximize profitability. Identify opportunities to drie reenue growth through promotions, eents, and upselling. Lead, coach, and motiate a high-performing F&B team, including managers, chefs, and serice staff. Conduct regular training programs to enhance product knowledge and serice excellence. Create succession plans and staff deelopment programs. Maintain a strong presence in the outlets to ensure guest satisfaction and resole any concerns promptly. Foster relationships with VIP guests, corporate clients, and eent planners. Respond to feedback through arious channels (guest sureys, social media, in-person). Ensure compliance with local laws, health and safety regulations, licensing, and sanitation standards. Monitor inentory, stock rotation, and endor management.

Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options. Sells products by establishing contact and developing relationships with prospects; recommending solutions. Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements. Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors. Prepares reports by collecting, analyzing, and summarizing information. Maintains quality service by establishing and enforcing organization standards. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. Contributes to team effort by accomplishing related results as needed. Field Sales Good market idea, distributors knowledge. Location: Openings Surat 1 Vadodara 1 Mumbai 2 Delhi 1 Chandigarh 1 Nagpur 1 Kochin (Kerala) 1 Tamilnadu (Coimbatore) 1 Kolkata 1 Guwahati 1 Desired Profile / Criteria / Skills : Sales experience in Laptops / Electronics / Mobiles is compulsory Key Skills : Consumer Goods Consumer Durables Sales Channel Sales Laptops Electronic Devices

Field Service Engineer - Steam Turbine Would you like to be part of our Turbomachinery Process Solutions Product Line? Do you enjoy being a part of a successful team? Join our Industrial and Energy Technology Team! Our Industrial and Energy Technology (IET) operates across 120 countries and serves the entire energy value chain and industrial sector. We hold an extensive portfolio of rotating equipment, process flow, transmission technology and lifecycle services. Our Engineering Transformation team works to improve the quality of our Engineering processes. Partner with the best As a Field Service Engineer - Steam Turbine, you will coordinate and oversee work at the field site, providing high-quality service to the customer. In addition, your Job role may include providing the necessary planning for the job, including instructions to the crew and equipment. As a Field Service Engineer - Steam Turbine, you will be responsible for Having the ability to alternate methods of completing tasks if the set method is not viable. Performing the Installation & Maintenance activities of rotating equipment in the Field at Customer Sites. Being specialised in Steam Turbine Products Acting as primary contact to work with the Customer and Site Team to coordinate activities on the Site. Providing records of all activities accomplished at the Customer Site to the Baker Hughes TPS Supervisor. Executing all required responsibilities safely by following all TPS Service applicable processes and procedures Fuel your passion To be successful in this role, you will: Have an Engineering /High School Technical Diploma or equivalent business experience. Have a minimum of 5-10 years of experience in the Oil & Gas industry within Field maintenance or installation activities. Be able to lead the Site teams and communicate well with internal & external stakeholders. Be able to identify new business opportunities, set specific progress goals, and be accountable for your targets. Able to understand and implement mechanical drawings. Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: When assignments are complete, in general, you wont be required to visit the office; however, you can operate from Home and perform basic tasks like completing previous assignment reports, mobilisation-related aspects, etc, before you take on your next projects. The company shall ensure a work-life balance for the individual.. Working with us Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. Working for you Our inventions have revolutionised energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritise rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect: Contemporary work-life balance policies and well-being activities Comprehensive private medical care options The safety net of life insurance and disability programs Tailored financial programs Additional elected or voluntary benefits

Directors in this role get to: - Impact the Bottom Line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations. - Build the Company: Partner with all divisions across all segments in efforts to improve and drive performance. - Define Sutherland s Reputation: Oversee and manage performance and service quality to guarantee customer satisfaction Take the lead: Perform strategic analysis is business performance data to address Plan Sponsor needs; drive financials to ensure results and commitments are met. - Improve the Company: Make recommendations to enhance processes and boost ease and efficiency. - Strengthen Relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations. - Drive Sutherland Forward: Oversee the design, development, and implementation strategies of quality improvement initiatives; translate knowledge of subject and business needs into clear strategic business plans. Our most successful candidates will have: - Bachelor s degree. - Eight or more years of management experience; experience managing customer support. - Ability to be creative and resourceful in finding effective solutions to problems and situations. - Strong analytical skills, be able to interpret data, identify trends, and make suggestions for improvements. - Ability to be customer-oriented in managing communications and issues; have strong interpersonal and problem-solving skills. - Ability to be pro-active in developing trust and professional rapport with employees and team members; work as a teamplayer. - Persistence in working through challenges and doing whatever it takes to get the job done. - Demonstrated leadership skills; be able to evaluate opportunities, develop, and implement performance improvement efforts. - Ability to be strategic in developing solutions and process improvements. - Ability to efficiently manage time and keep track of multiple schedules, meetings, and initiatives.

Work with a world class team to develop, implement, and support cutting edge Oracle technology. We are seeking a seasoned and proactive IT Manager to lead a team in Oracle Health Foundations. This role is critical to ensuring the stability, efficiency, and continuous improvement of our Oracle Health Foundations product groups and related support services. You will manage a team responsible for handling security patch management, People Management, system maintenance, tech upgrades and contribute to innovation and automation initiatives that enhance service delivery and operational excellence. Career Level - M2 Manages a team maintaining and/or implementing software project(s) and/or internal systems. Defines, documents, and manages scope, expectations, implementation approach, deliverables and acceptance testing criteria. Key Responsibilities: Lead and manage functional group within Oracle Health Foundations Team, ensuring timely resolution of JIRA and Support requests. Oversee routine platform maintenance activities including patching, health checks, and compliance. Ensure high availability and performance of the Presentation Layer environment of all customers. Collaborate with SREs and cross-functional teams to implement automation, improve tools, and drive innovation. Identify and implement process improvements that enhance team efficiency and service quality. Monitor team performance, provide coaching and development, and foster a culture of accountability and growth. Support incident and change management processes in accordance with ITIL or internal service standards. Generate operational reports, track key metrics, and present status updates to leadership and stakeholders.

Job Summary: The Sr Associate Transport is responsible for planning, coordinating, and managing transportation services for employees. This role ensures efficient, cost-effective, and safe travel arrangements while maintaining compliance with company policies and local regulations. Key Responsibilities: Transportation Planning: Develop and implement transportation schedules to optimize employee commute efficiency. Vendor Management: Coordinate with transport service providers, negotiate contracts, and ensure service quality. Route Optimization: Analyze and improve travel routes to reduce travel time and costs. Safety Compliance: Ensure adherence to safety regulations and company policies regarding employee transportation. Fleet Management: Oversee vehicle maintenance, fuel consumption, and availability of transport resources. Employee Coordination: Address employee concerns related to transportation and provide timely resolutions. Cost Control: Monitor transportation expenses and implement cost-saving measures. Technology Utilization: Leverage GPS tracking and transport management software for real-time monitoring. Reporting Documentation: Maintain records of transport schedules, incidents, and vendor agreements. Required Skills Qualifications: Bachelors degree in Logistics, Supply Chain Management, Business Administration, or a related field. Proven experience in transportation logistics or fleet management. Strong analytical and problem-solving skills. Excellent communication and negotiation abilities. Proficiency in transport management software and GPS tracking systems. Ability to work under pressure and manage multiple tasks efficiently. Preferred Qualifications: Experience in corporate employee transportation management. Knowledge of local transportation laws and regulations. Certification in logistics or fleet management is a plus. This is a full time Work From office Opportunity We offer you a competitive total rewards package, continuing education training, and tremendous potential with a growing worldwide organization. ."

Key Responsibilities: Assist the Center Manager in planning, organizing, and supervising daily center operations. Manage and motivate center staff to ensure high performance and adherence to company policies. Monitor service quality and customer satisfaction; address and resolve customer complaints effectively. Ensure compliance with health, safety, and security regulations. Coordinate with other departments to optimize resource utilization and service delivery. Support inventory and asset management within the center. Prepare and maintain reports related to center performance, attendance, and operational metrics. Participate in recruiting, training, and development of center employees. Assist in implementing strategies to improve operational efficiency and customer experience. Handle escalations and provide on-site leadership in the absence of the Center Manager.

About Teachmint: At Teachmint, we believe that education moves the world forward and deserves the best technology in this pursuit. We are a global classroom technology company empowering educators and institutions in over 50 countries. At the forefront of classroom innovation, Teachmint is transforming how education is delivered through its proprietary solutions Teachmint X, an AI-powered digital board; EduAI, an intelligent AI companion that empowers educators and learners to become self reliant; and our interactive whiteboard technology, designed to blend intelligence with usability and elevate every moment of classroom interaction. We are redefining education infrastructure. Whether youre architecting backend systems, designing intuitive front-end experiences, improving deployment pipelines, driving business growth and brand visibility, or scaling user impact your work here directly shapes the future of education. If you re excited by the idea of building smart, scalable, and meaningful solutions in education, come create with us. Learn more: www.teachmint.com Job Summary: Were seeking an organized and detail-oriented Operations Associate to manage our Authorized Service Partners and oversee the installation of Interactive Intelligent Panel (IIP) devices across various locations. As an Operations Associate, youll play a critical role in ensuring seamless installation processes, maintaining high service quality, and driving operational efficiency. Key Responsibilities: Service Partner Management: Manage Authorized Service Partners responsible for the installation of IIP (Interactive Intelligent Panel) devices across different locations. This includes: Onboarding and training new partners as per SOPs Scheduling and coordinating installations based on customer readiness and delivery timelines Ensuring adherence to service quality, timelines, and installation standards Monitoring partner performance and resolving any on-ground issues or escalations promptly Conducting regular performance reviews and feedback sessions with partners to drive continuous improvement Data Tracking & Reporting: Maintain accurate records of all installation activities. Generate daily/weekly reports using G-sheets to track key metrics such as completion rates, SLA adherence, and pending tasks. Customer Coordination: Engage directly with customers to ensure site readiness before installations. Share pre-installation checklists and guide them through the process to avoid delays. Scaling Operations: Support efforts to expand and streamline installation coverage across regions by identifying new partners and improving existing partner capacity and efficiency Requirements: 1-2 years of experience in operations, logistics, or a similar field Excellent communication and interpersonal skills Strong organizational and time management skills Ability to work in a fast-paced environment and adapt to changing priorities Proficiency in Google Sheets and other productivity tools

You will be working with the Aftersales Team. Your base location will be Chennai, with regular travel within & outside Chennai This team runs on a hustle mindset with an objective to increase Exponent Energy s market share in the city of Bengaluru and beyond and help more people adapt to 15-minute rapid charging technology achieved by our Flexible Energy Stack, which consists of the e^pack (battery pack) and e^pump (charging station). Our philosophy: Break. Believe. Build Break stuff. Break assumptions. Break the thumb rule. Believe in the team. Believe in the process. Believe through failures. Build fast. Build passionately. Build to simplify. Roles & Responsibilities: Perform diagnostic assessments on vehicles (especially EV systems such as Battery packs, BMS, etc.) Troubleshoot mechanical, electrical, and software-related issues in 3-wheelers or applicable vehicle categories during onsite field visits. Coordinate and support service centers or dealer workshops on complex technical issues Ensure timely closure of complaints and field failures Provide technical training to service technicians and staff Ensure proper documentation of service activities, failure reports, and warranty claims Monitor service quality, turnaround time (TAT), and customer feedback Support service campaigns, product recalls, and retro-fitment activities when required Maintain regular follow-up and effective coordination with Vehicle OEM teams to ensure timely resolution of service-related issue Responsible for asset vehicle management , vehicle recovery and maintenance of vehicles. About the candidate Diploma / B.E. / B.Tech in Automobile, Mechanical, or Electrical Engineering Overall 6/7 years of experience in the Automobile dealerships What matters: Quality of work Approach towards problem-solving Dissatisfaction towards mediocre work Resilient attitude to bounce back after failing About Us Exponent simplifies energy for EVs. Co-founded by Arun Vinayak (Ather Energys Founding Partner & Former Chief Product Officer) and Sanjay Byalal (Former hardware strategic sourcing and cell strategy lead, Ather and Former Supply Chain Lead, HUL), Exponent focuses on solving two sides of the energy problem by building the e^pack (charging station) and e^pump (battery pack) which together unlock 15-min rapid charging. The 200+ strong team of passionate builders have a ton of EV experience and are currently looking for more builders to join one of the best EV teams in India to build & scale Exponent.

Led by Rodolphe Saad , the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group s shipping and logistics expertise to bring humanitarian supplies around the world. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located. JOB DESCRIPTION Job Title : Assistant Manager Deputy Manager - M&R Department : Logistics and Intermodal Sub Department : Logistics Reporting : Manager Role Summary: This role focuses on training teams and vendors for consistent inspection and repair standards, reviewing and reducing repair costs, and auditing vendor performance. It involves coordinating faster, economical repair approvals, analyzing monthly repair data, and addressing heavy damage cases. Core Responsibilities: Training to team members /Local office / Repair vendors for uniformity in inspection and repair. Periodic review of repair cost to limit and take suitable action to reduce. Periodic review of repair vendor performance related to cost, repair turnaround, service quality etc. Periodic depot audits for training and improving vendor performance to desired output. Supports to vendors on iMars related issues. Limiting average repair cost & number of units repaired from previous period. Co-ordinate with team members for faster and economical repair approval Periodic monthly repair analysis Co-ordinate with HO & DRO for suitable action on heavy damaged units viz repo/off hire etc. Periodic follow up with all concerned to minimise the number of units pending for their activity. Analysis of reefer data to find out the damage responsibility in case of emergency repairs. Monthly repair vendor invoices checking before payment. Cross checking iMars stock report with depot stock report to minimise the discrepancy periodically. Follow up on long idle units and take suitable action on such units to clear it from idle list. Technical assistance for Cost control and recovery team as and when required. Provide weekly management reports on departmental KPIs. Key Performance Indicators: Reduce repair cost, numbers of units repaired & average repair by frequent analysis. Providing solution to control increasing reefer repair costs. Reduce idle time by faster repair approvals and follow up on pending repair cases. Clean iMars Dashboard Ensure management provided budget target are fully met Qualifications and Skill Sets: Holds a graduate degree. 3-5 years equipment management/repairs experience Good analytical and Communication Skills. Leadership qualities, for training, motivating, and creating an independent team to function. Good knowledge of latest IICL Criteria and good knowledge of Dry/reefer container Computer savvy and good in excel. Come along on CMA CGM s adventure ! Apply now Apply now Apply Now Start apply with LinkedIn Start Please wait...

Job Description: The core responsibilities of the Supplier Expediter include on-site supplier production schedule monitoring to prevent any disruptions in the production process and holding the supplier s management team accountable to executing Flowserve Purchase Orders according to the needs of the project. They will be responsible for tracking the progress of Flowserve orders at assigned suppliers from the point of order to delivery & documentation completeness, Challenging information and status being provided by the supplier, continuously updating procurement specialists and systems data to reflect real-time information. They are responsible for analyzing and troubleshooting supply issues, ensuring any potential delays are addressed promptly within their assigned supplier and that the appropriate level of prioritization is achieved. SCOPE OF RESPONSIBILITY Ensure compliance with all company policies and procurement strategies. Maintaining a clear and organized tracking system for all orders and deliveries. Review production schedules and purchase orders to determine need for prioritization of deliveries across all Flowserve orders at assigned suppliers. Collaborate with supplier to ensure prompt and accurate delivery of goods in line with Flowserve need by dates. Resolve supply, quality, service, and invoicing issues with assigned suppliers. Manage critical supplier order milestones, validate and drive supplier accountability to milestone and subtask completion for Flowserve project schedule adherence. Ensure holds/challenges on the order driven/caused by Flowserve are clearly highlighted and escalated (drawing approvals, NCR responses etc.). Collaborate with, and drive accountability in, suppliers to identify and implement mitigation plans for deliveries where need by dates are not being met. Ensure Accurate and up to date dates are reflected in Site ERPs. Where appropriate to physically witness status of components/parts in production to validate the suppliers schedule progress Support Represent Flowserve during customer witness/surveillance point at Supplier facilities visits as requested by Flowserve facilities. Submit weekly Expediting reports to Procurement Specialist per PO, outlining summary of Purchase order status, production milestones, and recovery actions. Additional Ad-hoc requirements as communicated by Procurement teams to support project execution success. MAIN OBJECTIVES Improve Supplier Quality and Delivery Performance Maintain Project Schedules Drive Flowserve order prioritization Drive effective communication between assigned supplier and Site procurement specialist COMPETENCIES AND SKILLS 2+ years of experience in Supplier Expediting Technical competence in the manufacturing processes in the commodities relevant to the posted role Strong interpersonal relationship management Strong organizational and problem-solving skills Attention to detail Solid commercial acumen and negotiation skills Proactive approach in identifying and resolving issues before they impact the order delivery Must be able to work under pressure and handle multiple tasks simultaneously. Knowledge of supply base in the region for the assigned categories Strong analytical skills which involve collecting, analyzing and interpreting data Ability to influence, communicate, and collaborate at all organizational levels Data and process discipline C1 English Proficiency 90% travel expectation

Job Summary: The core responsibilities of the Supplier Expediter include on-site supplier production schedule onitoring to prevent any disruptions in the production process and holding the supplier s management team accountable to executing Flowserve Purchase Orders according to the needs of the project. They will be responsible for tracking the progress of Flowserve orders at assigned suppliers from the point of order to delivery & documentation completeness, Challenging information and status being provided by the supplier, continuously updating procurement specialists and systems data to reflect real-time information. They are responsible for analyzing and troubleshooting supply issues, ensuring any potential delays are addressed promptly within their assigned supplier and that the appropriate level of prioritization is achieved. SCOPE OF RESPONSIBILITY Ensure compliance with all company policies and procurement strategies. Maintaining a clear and organized tracking system for all orders and deliveries. Review production schedules and purchase orders to determine need for prioritization of deliveries across all Flowserve orders at assigned suppliers. Collaborate with supplier to ensure prompt and accurate delivery of goods in line with Flowserve need by dates. Resolve supply, quality, service, and invoicing issues with assigned suppliers. Manage critical supplier order milestones, validate and drive supplier accountability to milestone and subtask completion for Flowserve project schedule adherence. Ensure holds/challenges on the order driven/caused by Flowserve are clearly highlighted and escalated (drawing approvals, NCR responses etc.). Collaborate with, and drive accountability in, suppliers to identify and implement mitigation plans for deliveries where need by dates are not being met. Ensure Accurate and up to date dates are reflected in Site ERPs. Where appropriate to physically witness status of components/parts in production to validate the suppliers schedule progress Support Represent Flowserve during customer witness/surveillance point at Supplier facilities visits as requested by Flowserve facilities. Submit weekly Expediting reports to Procurement Specialist per PO, outlining summary of Purchase order status, production milestones, and recovery actions. Additional Ad-hoc requirements as communicated by Procurement teams to support project execution success. MAIN OBJECTIVES Improve Supplier Quality and Delivery Performance Maintain Project Schedules Drive Flowserve order prioritization Drive effective communication between assigned supplier and Site procurement specialist COMPETENCIES AND SKILLS 7+ years of experience in Supplier Expediting Technical competence in the manufacturing processes in the commodities relevant to the posted role Strong interpersonal relationship management Strong organizational and problem-solving skills Attention to detail Solid commercial acumen and negotiation skills Proactive approach in identifying and resolving issues before they impact the order delivery Must be able to work under pressure and handle multiple tasks simultaneously. Knowledge of supply base in the region for the assigned categories Strong analytical skills which involve collecting, analyzing and interpreting data Ability to influence, communicate, and collaborate at all organizational levels Data and process discipline C1 English Proficiency. 90% travel expectation