1042 Service Quality Jobs - Page 8

As a Senior Managed Services Client Delivery Specialist at NTT DATA, you will be entrusted with the advanced responsibility of overseeing the end-to-end delivery of managed services contracts to clients. Your role will be crucial in maintaining client satisfaction through the successful delivery of services according to agreed service definitions and Service Level Agreements (SLAs). You will act as the primary point of contact for client inquiries, escalations, and feedback, ensuring that client expectations are not only met but exceeded. In this position, your day-to-day activities will involve proactive client communication, project management, technical oversight, and problem-solving. You will collaborate closely with cross-functional teams to address client issues promptly, monitor client satisfaction through feedback mechanisms, and take proactive measures to continuously improve service quality. Additionally, you will be responsible for developing account plans and strategies to enhance client engagement and retention, as well as identifying opportunities for upselling or cross-selling additional services. Your role will also entail managing the implementation of new services, upgrades, and projects for clients, ensuring that project timelines, resources, and deliverables align with contractual agreements and compliance requirements. You will work closely with technical teams to maintain stable, secure, and up-to-date client environments while staying informed about industry trends and emerging technologies to provide informed recommendations to clients. To excel in this role, you should have a passion for service delivery, strong analytical skills, and the ability to manage a coordinated delivery of services. You should possess advanced knowledge of managed services, project management, ITIL or other IT service management frameworks, and have excellent communication, negotiation, and problem-solving skills. Your ability to work collaboratively with cross-functional teams, manage client relationships effectively, and adapt to changing circumstances will be essential for success. To qualify for this position, you should hold a Bachelor's degree or equivalent qualification in Information Technology or Business, along with relevant certifications such as ITIL and project management. Additionally, you should have advanced demonstrated experience in managed services, service delivery, client management, and project management, along with a proven track record of meeting SLAs and quality standards. If you are looking to make an impact in a dynamic and innovative environment, where diversity and inclusion are embraced, and where your skills and expertise will be valued, then consider joining NTT DATA a trusted global innovator of business and technology services committed to helping clients succeed in the digital future.,

You will be working as a part of the finance consulting team at PwC where your focus will be on providing consulting services related to financial management and strategy. Your responsibilities will include analyzing client needs, developing financial solutions, and offering guidance and support to help clients optimize their financial performance, improve decision-making, and achieve their financial goals. In the financial operations department at PwC, you will specialize in enhancing the efficiency and effectiveness of financial operations within organizations. This will involve assessing financial processes, identifying areas for improvement, and designing and implementing solutions to streamline financial operations, enhance controls, and reduce costs. Additionally, you will be responsible for providing guidance on financial systems implementation, process automation, and financial shared services. As a valuable member of a team in a dynamic environment, you are expected to adapt quickly, take ownership of your work, and consistently deliver high-quality results that drive value for clients and contribute to team success. To excel in this role, you need to demonstrate the following skills, knowledge, and experiences: - Apply a learning mindset and take ownership of your own development - Appreciate diverse perspectives, needs, and feelings of others - Adopt habits to sustain high performance and develop your potential - Actively listen, ask questions to check understanding, and clearly express ideas - Seek, reflect, act on, and give feedback - Gather information from various sources to analyze facts and discern patterns - Commit to understanding how the business operates and developing commercial awareness - Learn and apply professional and technical standards - Uphold the Firm's code of conduct and independence requirements In managed services at PwC, individuals focus on providing outsourced solutions to clients across various functions. The goal is to help organizations streamline their operations, reduce costs, and enhance efficiency by managing key processes and functions on their behalf. This requires skills in project management, technology, and process optimization to deliver high-quality services to clients. Key responsibilities at this level include: - Monitoring key performance indicators such as reconciliation and statutory activity timeliness and accuracy - Ensuring compliance with client and regulatory requirements for data protection and compliance - Identifying, designing, and executing continuous improvement activities to streamline processes, reduce errors, and enhance service quality Basic qualifications for this role include a Bachelor's degree in accounting, finance, or a related field, along with a minimum of 6 years of experience. Preferred qualifications include experience with SAP, S4Hana, and Blackline, proficiency in using Microsoft Office applications, and fluency in one or more APAC region languages.,

As the responsible individual at the ground hub, your primary objective is to oversee various aspects of mail communications, customer call handling, and regulatory clearance. You will be in charge of coordinating with internal and external parties, such as PUDs, warehouses, and the origin team, to ensure seamless operations. Additionally, monitoring exception cases, providing customer service support, and tracking shipments will be crucial elements of your role. Your key responsibilities will include managing all mail communications at the Ground Hub, handling exception cases effectively, ensuring customer satisfaction through quality service provision, tracking shipments for timely updates, communicating with customers regarding delays or regulatory issues, and supporting regulatory compliance efforts. Moreover, you will be responsible for monitoring transit time, ensuring closure of online security and customer service cases, and supporting the Operations Team for efficient conduct of activities. To measure your performance, key result areas and performance indicators have been identified. These include supporting service quality and excellence through timely status updates in the system, efficient handling of exceptions, compliance with regulatory requirements, maintaining customer satisfaction levels, and promoting a performance-driven culture by adhering to management system timelines and guidelines. Overall, your role is critical in ensuring smooth operations at the Ground Hub, maintaining high service standards, resolving exceptions promptly, and upholding regulatory compliance to achieve customer satisfaction and operational efficiency.,

The ideal candidate for this role will have the responsibility to regularly review open complaints, ensuring response time and closure as per SLAs. Achieving revenue generation targets will be a key focus along with ensuring preventive maintenance adherence and auditing the quality of service on a regular basis. Maintaining customer i-base hygiene and regularly updating end user data in the system will be crucial. Your role will involve driving customer engagement and maintaining a high Customer Satisfaction Index (CSI). Building strong relationships with customers by ensuring timely maintenance and proactively addressing concerns will be essential. Developing and maintaining Channel infrastructure as per the Expansion plan, conducting regular visits to Channel to ensure a high level of engagement, and alignment with organizational objectives will be part of your responsibilities. You will also ensure adequate resource support to the channel partners to achieve committed SLAs. Additionally, timely submission and processing of invoices of Channel Partners, return of defective spares, warranty, and other claims settlement will be handled by you.,

About The Role Job Title: SQ-Quality Analyst-Service Department/Group: Service Quality Location: Noida, Mumbai, Bangalore, Hyderabad Will Train Applicant(s): Yes About The Role Role and Responsibilities Manage and monitor operational activities related to successfully completing quality work (e.g., work plans/schedules, call monitoring, case files, productivity tracking and other quality reviews). Regularly conduct audits and participate in regular structured interventions. Ensure the team managed is calibrated on the requisite benchmark. Execute periodic projects having a direct linkage to improvement in productivity, increased throughput, and reduction in costs, improving quality and net promoter score. Develop and implement appropriate training related to quality policies, procedures and processes and other quality initiatives for various audiences (e.g., Quality CoE, Operations Leaders, Operations teams, etc.) Serve as the subject matter expert for quality management systems including the call monitoring and document management systems. Lead best practice sharing and learning sessions related to quality with quality analysts and quality subject matter experts. Host and conduct internal/external calibration calls with various audiences (e.g. Quality Analysts, Operations leaders). Actively measure, monitor, trend and report quality metrics to identify potential quality concerns. Prepare quality related reports on a designated frequency for operations team, CoE leadership, quality committee as required. Participate in stakeholder meetings to represent the quality function for the site managed. Experience as Call Centre agent handling customer and also experience in Call audits Keeping oneself updated with latest product/process by monthly self-call taking activity Preferred Skills Good listening skills Maintains a high level of professionalism Skilled in conflict management Ability to confidently facilitate team discussion on quality/COPC parameters Experience in coaching and leading employees Understanding and practical experience in effective coaching techniques Ability to continually support employees through individual development plans Time management, organizational talent and presentation skills Ability to deal with constant change positively and maintain high motivation Drives team engagement and actions through internal survey results and insights Help associates understand the performance bar and supports them to reach it Good listening and conversation skills Ability to confidently facilitate team discussion on quality/Weekly/ Monthly meets on parameters

CEC-Relationship Manager-VRM Enter Custom Internal Posting Description Short Description for Internal Candidates To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers cross training in cards, liabilities, assets. This ski Description for Internal Candidates To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers cross training in cards, liabilities, assets. This skill will also do sales with assigned customer based mapped to them. Measure of outcomes NPS, Service Level, Service Quality and Sales. Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target). Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process. Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance. Job Requirements: Should be a least graduate. No western line candidates to be scheduled, kindly hunt profiles residing near to Thane. Should not have employment gap for more than a month. Should have at least completed a year in current org. Better soft skills conversational skills and English versant scores 7+. Flexible to work on rotational week offs. Same Posting Description for Internal and External Candidates

Team Leader Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio. Collaborating with fulfilment teams to ensure best in class conversion ratios. Ensure availability of trained manpower to maintain production at 100% capacity. Meet cost to income ratios as determined by Score card. Adherence to Standards of Performance. Meeting Customer Satisfaction index as measured through NPS surveys. Job Requirements: Graduate with 7+ years of experience or Post Graduate with around 5 years of experience, of which a min 3 years leading a team of 15+ Full Time Employees. People management skill essential. Experience in working in a tele-sales or relationship management in BFSI preferred. Certified in AMFI/IRDA. Good listening skills and strong communication abilities. Team Player. VRM Officer To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers cross training in cards, liabilities, assets. This skill will also do sales with assigned customer based mapped to them. Measure of outcomes NPS, Service Level, Service Quality and Sales. Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target). Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process. Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance. Job Requirements: Should be a least graduate. No western line candidates to be scheduled, kindly hunt profiles residing near to Thane. Should not have employment gap for more than a month. Should have at least completed a year in current org. Better soft skills conversational skills and English versant scores 7+. Flexible to work on rotational week offs.

Team Leader Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio. Collaborating with fulfilment teams to ensure best in class conversion ratios. Ensure availability of trained manpower to maintain production at 100% capacity. Meet cost to income ratios as determined by Score card. Adherence to Standards of Performance. Meeting Customer Satisfaction index as measured through NPS surveys. Job Requirements: Graduate with 7+ years of experience or Post Graduate with around 5 years of experience, of which a min 3 years leading a team of 15+ Full Time Employees. People management skill essential. Experience in working in a tele-sales or relationship management in BFSI preferred. Certified in AMFI/IRDA. Good listening skills and strong communication abilities. Team Player. VRM Officer To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers cross training in cards, liabilities, assets. This skill will also do sales with assigned customer based mapped to them. Measure of outcomes NPS, Service Level, Service Quality and Sales. Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target). Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process. Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance. Job Requirements: Should be a least graduate. No western line candidates to be scheduled, kindly hunt profiles residing near to Thane. Should not have employment gap for more than a month. Should have at least completed a year in current org. Better soft skills conversational skills and English versant scores 7+. Flexible to work on rotational week offs.

1. Team Supervision & Leadership Supervise daily operations of the call handling team, ensuring productivity and service quality. Allocate daily tasks and manage shift schedules to ensure adequate staffing and coverage. Provide ongoing coaching, mentoring, and performance support to all team members. Be the first point of contact for team queries and issue resolution. Maintain a positive, accountable, and collaborative team culture. 2. Call Quality Monitoring & Feedback Audit at least 35 calls per agent daily to ensure compliance with quality and process standards. Monitor live calls regularly to assess call handling quality. Provide constructive feedback and corrective training daily and weekly based on audit outcomes. Maintain audit records and track improvements over time. 3. Training & Development Conduct initial training for new team members and refresher training for existing staff. Organize knowledge-sharing sessions to address common process gaps or updates. Respond to team knowledge gaps proactively through targeted training and coaching. 4. Performance Monitoring & Reporting Track and analyze individual and team performance metrics (KPIs), including attendance, adherence, productivity, and quality. Prepare and share daily, weekly, and monthly performance reports with the Project Manager and leadership. Discuss team performance weekly with the Project Manager . Send advisory or warning emails to team members if required based on underperformance or repeated issues. Conduct monthly performance review meetings with each team member.

Job Description BU - MC Department ( Service - MC ) EX - Service Job Location Regional Office BU / Dept MC BU Level / Grade EX Job Role/ Function Service Designation Area Service Manager 1 Educational Qualification Necessary: B. E. Premium college with a very good academic record Optional: MBA 2 Age Minimum: Maximum: 33 YRS 3 Experience Minimum: 3 Maximum: 8 Industry Specifications: OEM Automotive Preferred Exposure: ASM - Service 4 Reporting Report to (Designation) No. of Reportees Direct Reporting RM - Service Individual Contributor Indirect Reporting (if any) NA NA 5 Job Responsibilities Handling territory as ASM. Step up the customer experience. Meet the Business targets on Free Service redemption, Paid service share and Dealer & ASDs workshops revenue growth Product performance feedback and competition benchmarking. TPM Implementation at Dealerships and drive the Service agenda Tracking competitor activities and keeping abreast with the latest trends and requirements. Readiness for new products. Product failure report and analysis to HO team. Implementing Service Quality Systems at Dealers, branches & ASDs, evaluation and Improve - PDCA Maintaining Service standards of Customer care and Vehicle care at Dealers, branches & ASDs across the territory. Service network/ Capacity expansion as per DSS norms - Dealers & ASDs. Control on Warranty Claims Promoting Sales by providing service support. Promoting Genuine Spares Sales. 6 Competency Requirements Technical/ Functional: Dealership Management, Product Knowledge, Market Knowledge , Network development, Basics of Finance Behavioral: Analytical Skills, People Management, Influencing Skills, Training Skills, Managing Teams, Achievement Orientation, Customer Focus 7 Interface Internal External Direct Interface Sales, Marketing, Spares, Network Dealers Development, Central Quality Assurance Indirect Interface -- -- 8 Any other specific requirements Candidate should know local language spoken in the region

flexi-barista Now Brewing - Talent Seekers! #tobeapartner From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee but also connection. We are a neighborhood gathering place, a part of your daily routine. Get to know us and you will see: we are so much more than what we brew. We call our employees partners because we are all partners in shared success. We are known to develop and support partners who are guided by the passion of providing service to others. We make sure everything we do is through the lens of humanity from our commitment to the highest-quality coffee in the world, to the way we engage with our customers and communities to do business responsibly. Our Mission: With every cup, with every conversation, with every community - we nurture the limitless possibilities of human connection. Job Summary and Mission This position contributes to Tata Starbucks success by providing legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Models and acts in accordance with Tata Starbucks guiding principles. Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to: Acts with integrity, honesty and knowledge that promote the culture, values and mission of Tata Starbucks Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team Welcomes and connects with every customer, anticipates customer and store needs by constantly evaluating environment and customers for cues by appropriately suggesting product to every customer to enhance service & meet sales targets Demonstrates the Just say Yes behavior by taking care of customer needs Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed Recognizes and reinforces individual and team accomplishments by using existing organizational methods Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager P a g e 2 Follows Tata Starbucks operational policies and procedures Maintains a clean and organized workspace so that partners can locate resources and product as needed Follows health, safety and sanitation guidelines for all products Maintaining cleanliness throughout the store by regularly cleaning and sanitizing all areas as required Summary of Experience At least 6 months of previous experience required Minimum education qualification - 12th/Diploma+ Basic Qualifications Maintains regular and consistent attendance and punctuality, with or without reasonable accommodation. Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays. Meets store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation. Engages with and understands our customers, including discovering and responding to customer needs through clear and pleasant communication. Meets required dress code. Prepares food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients. Available to perform many different tasks within the store during each shift Required Knowledge, Skills and Abilities Ability to learn quickly Ability to understand and carry out oral and written instructions and request clarification when needed Strong interpersonal skills Ability to work as part of a team Ability to build relationships Competencies Winning with integrity Working together Achieving results Helping others succeed Living our mission and values Making every customer feel special Let us give you the opportunity to be part of something bigger than yourself. It is time for you #tobeapartner. Apply today

Starbucks India is a 50:50 Joint Venture between Tata Global Beverages and Starbucks Coffee Company. Currently, we have presence in 30 cities with over 230 stores through a network of over 2,300+ passionate partners (employees). Our core business is more than just coffee. We are in the people business selling coffee. And we know our success depends on the people we hire, retain and develop. Our mission statement - To inspire and nurture the human spirit - one person, one cup and one neighbourhood at a time and core values are the roots of our culture and serve as guidepost for our partners. We re called partners, because it s not just a job, it s our passion. Together, we embrace diversity to create a place where each of us can be ourselves. We always treat each other with respect and dignity. And we hold each other to that standard. Purpose and Scope of position This position contributes to our success by: Providing legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Barista is responsible for modelling and acting in accordance with TATA Starbucks guiding principles. Competencies Winning With Integrity Working Together Achieving Results Helping Others Succeed Living Our Misson And Values Making Every Customer Feel Special Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. Develops enthusiastically satisfied customers all of the time. Welcomes and connects with every customer. Discover customer needs and appropriately suggests product with every customer to enhance service and meet sales goals. Responds to customer needs and says thank you to every customer. Demonstrates the "Just Say Yes" behaviour by taking care of customer needs. Delivers legendary customer service to all customers by acting with a customer comes-first attitude. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Contributes to a positive team environment by recognizing changes in partner behaviours that might signal potential problems or changes in partner morale and performance and communicating the changes to the immediate supervisor/store manager. Follows TATA Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Maintains a clean and organized workspace so that partners can locate resources and product as needed. Maintains regular and consistent attendance and punctuality. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational methods. Protects employees and customers by providing a safe and clean store environment. Follows store policy and procedures for operational flow at each station. Summary of Experience & Education No experience required Minimum education qualification - 12th / Diploma +

Under direct supervision, the Mail Fulfillment Clerk provides administrative support services to various areas within the Vehicle Operations department. This position performs clerical tasks such as addressing all incoming and outgoing mail, copying, sorting, logging and filing client and business transactions along with other general clerical functions as assigned. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Starting wage of $18 per hour or approximately $37,440 USD annually. Location: Position is based in our Fishers, IN office. Hours: Monday Friday, 8:00am 4:30pm ET (40-hour work week) Responsibilities: Assist with mail and package distribution. Scan all daily incoming checks and new search documentation to the mail team for tracking purposes. Place new search requests/documentation, checks, etc. into the envelopes/overnight folders and run postage for any U.S. mail and place outgoing mail in proper bins for delivery. Assist fulfillment and CRRG team with inquiries regarding copies and/or documentation as well as other assigned tasks. Assist with facilities tasks and cover reception desk functions as needed What You May Need to be Successful: High School Diploma or GED Required. A minimum of one year in a clerk, mailroom or related scanning role, preferred. Computer and data entry skills are required for database entry. Organizational ability and attention to detail are a must Ability to multi-task Ability to work with minimal supervision, highly organized detail-oriented Must be able to work in a time sensitive role Demonstrated ability to multi-task and willingness to do tasks as assigned, as the workflow deems necessary. Must demonstrate a customer and team focus. Physical Requirements: This role is largely sedentary in nature and involves sitting for long periods of time. The role requires the ability to hear and talk as well as to see data and adjust visual focus for computer and paper tasks, read, type, lift and/or carry equipment and files up to 20 pounds, walk, bend or stand as necessary. What Are You Waiting For? Apply Today! You have learned a little about us today we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! The salary for this position is approximately $18.00 USD per hour. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process.

You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Developed proficiency in a range of processes or procedures through job-related training and experience. Completes a variety of atypical assignments. Works within defined processes and procedures to find the appropriate approach for new assignments. Acts as an informal resource for colleagues with less experience. Completes work with a limited degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Understanding of how best teams integrate and work together to achieve company goals. Impact Impacts a team, by example, through the quality service and information provided. Uses discretion to modify work practices and processes to improve efficiency and achieve results. Leadership May provide informal guidance to junior team members. Problem Solving Ability to problem solve, self-guided. Evaluates issues and solutions to provide the best outcome for clients and end-users. Interpersonal Skills Clearly and effectively exchanges information and ideas. Responsibility Statements Completes more complex validations, application of logical and analytical skills. Makes choices on finalizing, approving, or rejecting documents/cases. Follows up on inquiries to update additional data requirements. Acts as Subject Matter Expert. Mentors new hires and provides training support. Performs complex tasks according to client guidelines. Identifies adverse events and reports to the client. Completes work with limited supervision. Performs other duties as assigned. Complies with all policies and standards.

You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Ability to perform analytical and operational processes. Entry-level position with limited requirements for licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a close degree of supervision. Functional Knowledge Has basic skills in a range of processes, procedures and systems. Business Expertise Understanding of how best teams integrate and work together to achieve company goals. Impacts a team, by example, through the quality service and information provided. Follows standardized procedures and practices. Receives close supervision and guidance. For consistency, methods and tasks are described in detail. Leadership Has no supervisory responsibilities. Problem Solving Ability to problem solve, self-guided. Has limited opportunity to exercise discretion. Interpersonal Skills Exchanges information and ideas effectively. Responsibility Statements Receives, processes, and ensures document classification are completed and transmitted to clients. May require outbound correspondence from the client to be processed. Receives documents from both electronic and hard copy forms for processing. Sorts, images, documents, files, and archives by form type. Identifies documents and their purpose; creating a database of information. Classifies documents based on contract requirements. Captures information based on client requirements. Verifies data from automated data extraction tools. Ensures transmission of processed data to the appropriate next level. Performs other duties as assigned. Complies with all policies and standards.

Job Description This is an onsite role where accommodation will be provided to the incumbent at the students hostel. We are looking for a proactive, empathetic, and organised resident executive to be the point of contact for students residing at our partner accommodation facility. The person will play a critical role in enhancing the students living experience by understanding and addressing their concerns, ensuring smooth coordination with the accommodation property management team, monitoring timely payments, and supporting students during emergencies. Activities and Tasks Responsibilities would include, but not be limited to, the following: 1. Student Engagement and Support: Acting as the primary point of contact for student residents; Regularly interacting with students to understand their needs, concerns, or grievances related to accommodation services ensuring their safety and wellbeing; Maintaining a log of issues raised, and ensure timely follow-ups and resolution; 2. Liaison with the Accommodation Service Partner: Coordinating with the accommodation service partner s property management team to address maintenance, facilities, and service-related issues; Ensuring that the partner s commitments on service quality and living standards are met consistently; 3. Rent and Payment Monitoring: Tracking rental payments and utility bill clearances by students; Generating periodic reports on payment status and highlighting any gaps or delays to the University Administration for necessary action; 4. Emergency and Crisis Management: Acting as the primary on-site contact to manage unpredictable emergencies that may arise during non-academic hours, calling for resourceful, sensitive and balanced handling that prioritizes the safety and wellbeing of students; Coordinating with local authorities, healthcare providers, and the University s support teams as needed; Keeping contact lists and emergency protocols up to date; 5. Reporting and Coordination: Preparing weekly and monthly reports on student issues, rent collections, and other operational matters; Collaborating with the University Administration Team to enhance student well-being and ensure policy compliance. Structure and Reporting The resident executive at the student accommodation will report to the Lead - Administration (university operations) at IIHS and will be required to collaborate effectively with a diverse group of internal teams and external individuals/ organisations, and students. Person Specification The ideal candidate should have: A Bachelor s degree in any field; Preferably, prior experience in student housing, customer service, or residential operations; Strong interpersonal and communication skills; An empathetic, approachable, and solution-oriented attitude; The ability to remain calm and efficient in emergencies or high-pressure situations; Familiarity with basic reporting tools (MS Excel, Google Sheets, etc.). This offer is on an exclusive basis, which implies that other professional assignments (whether compensated or not) that bear a potential conflict of interest with IIHS cannot be undertaken. The search will remain open until the position is filled. Location This position is based in Bengaluru and may entail travel to other locations in India. Review and Assessment The role and performance of the incumbent shall be subject to normal review and assessment systems at IIHS. Diversity Policy IIHS is an equal opportunity employer that encourages women, people with disabilities and those from economically and socially excluded communities with the requisite skills and qualifications to apply for positions.

Job Description This is an onsite role where accommodation will be provided to the incumbent at the students hostel. We are looking for a proactive, empathetic, and organised resident executive to be the point of contact for students residing at our partner accommodation facility. The person will play a critical role in enhancing the students living experience by understanding and addressing their concerns, ensuring smooth coordination with the accommodation property management team, monitoring timely payments, and supporting students during emergencies. Activities and Tasks Responsibilities would include, but not be limited to, the following: 1. Student Engagement and Support: Acting as the primary point of contact for student residents; Regularly interacting with students to understand their needs, concerns, or grievances related to accommodation services ensuring their safety and wellbeing; Maintaining a log of issues raised, and ensure timely follow-ups and resolution; 2. Liaison with the Accommodation Service Partner: Coordinating with the accommodation service partner s property management team to address maintenance, facilities, and service-related issues; Ensuring that the partner s commitments on service quality and living standards are met consistently; 3. Rent and Payment Monitoring: Tracking rental payments and utility bill clearances by students; Generating periodic reports on payment status and highlighting any gaps or delays to the University Administration for necessary action; 4. Emergency and Crisis Management: Acting as the primary on-site contact to manage unpredictable emergencies that may arise during non academic hours, calling for resourceful, sensitive and balanced handling that prioritizes the safety and wellbeing of students; Coordinating with local authorities, healthcare providers, and the University s support teams as needed; Keeping contact lists and emergency protocols up to date; 5. Reporting and Coordination: Preparing weekly and monthly reports on student issues, rent collections, and other operational matters; Collaborating with the University Administration Team to enhance student well-being and ensure policy compliance. Structure and Reporting The resident executive at the student accommodation will report to the Lead Administration (university operations) at IIHS and will be required to collaborate effectively with a diverse group of internal teams and external individuals/ organisations, and students. Person Specification The ideal candidate should have: A Bachelor s degree in any field; Preferably, prior experience in student housing, customer service, or residential operations; Strong interpersonal and communication skills; An empathetic, approachable, and solution-oriented attitude; The ability to remain calm and efficient in emergencies or high-pressure situations; Familiarity with basic reporting tools (MS Excel, Google Sheets, etc.). This offer is on an exclusive basis, which implies that other professional assignments (whether compensated or not) that bear a potential conflict of interest with IIHS cannot be undertaken. The search will remain open until the position is filled. Location This position is based in Bengaluru and may entail travel to other locations in India. Review and Assessment The role and performance of the incumbent shall be subject to normal review and assessment systems at IIHS. Diversity Policy IIHS is an equal opportunity employer that encourages women, people with disabilities and those from economically and socially excluded communities with the requisite skills and qualifications to apply for positions. Contact Please write to us at if you need any clarifications while filling the online application form.

Job Title: Analyst - Enablement Work Type: Permanent Location: DLF Cyber Park - Gurgaon It s more than a career at NAB. It s about more meaningful work, more global opportunities and more innovation beyond boundaries . Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth, you ll be recognised and rewarded for your contribution in return. You ll have our support to excel for our customers, deliver positive change for our communities and grow your career. NAB has established NAB Innovation Centre India as a centre for operations and technology excellence to support NAB deliver faster, better, and more personalized experience to customers and colleagues. At NAB India, we re ramping-up and growing at a very fast pace. Our passionate leaders recruit and develop high performing people, empowering them to deliver exceptional outcomes to make a positive difference in the lives of our customers and our communities. YOUR NEW ROLE As a customer operations and servicing Specialist, you will play a pivotal role in ensuring accurate interpretation of documents received and action them according to the process and procedures outlined. To ensure work is dealt with efficiently and accurately, in accordance with transaction documentation, policies and procedures in order to provide Stakeholders/ colleagues and customers with a cost effective and efficient best practice. We are seeking a skilled individual with a deep understanding of Reviewing & verifying documents and signatures, account opening, AML, KYC. Key responsibilities include reviewing and validating customer documentation for foreign currency accounts, performing signature verifications, ensuring compliance with anti-money laundering (AML) and Know Your Customer (KYC) requirements, and maintaining data integrity throughout the account lifecycle. The ideal candidate should have experience in banking operations, excellent organizational skills, and a commitment to delivering high-quality service in a fast-paced environment. WHAT YOU WILL BRING 3+ years experience as a financial services / operational banking Preferred experience within the Corporate and/or Institutional Bank Account opening Signature verification Document review Good understanding of KYC, AML Strong knowledge of account opening AML/KYC knowledge Signature verifications Ability to work to deadlines A diverse and inclusive workplace works better for everyone: Our goal is to foster a culture that fills us with pride, rooted in trust and respect. NAB is committed to creating a positive and supportive environment where everyone is encouraged to embrace their true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It s a huge part of what makes NAB such a special place to be. More focus on you: We re committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities Join NAB India: This is your chance to join NAB India and along with your experience and expertise to help shape an innovation driven organisation that focuses on making a positive impact in the lives of its customers, colleagues and communities To know more about us please click here To know more about NAB Global Innovation Centres please click here We re on LinkedIn: NAB Innovation Centre India

Led by Rodolphe Saad , the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group s shipping and logistics expertise to bring humanitarian supplies around the world. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located. JOB DESCRIPTION Job Title : Assistant Manager - Deputy Manager - M&R Department : Logistics and Intermodal Sub Department : Logistics Reporting : Manager Role Summary: This role focuses on training teams and vendors for consistent inspection and repair standards, reviewing and reducing repair costs, and auditing vendor performance. It involves coordinating faster, economical repair approvals, analyzing monthly repair data, and addressing heavy damage cases. Core Responsibilities: Training to team members /Local office / Repair vendors for uniformity in inspection and repair. Periodic review of repair cost to limit and take suitable action to reduce. Periodic review of repair vendor performance related to cost, repair turnaround, service quality etc. Periodic depot audits for training and improving vendor performance to desired output. Supports to vendors on iMars related issues. Limiting average repair cost & number of units repaired from previous period. Co-ordinate with team members for faster and economical repair approval Periodic monthly repair analysis Co-ordinate with HO & DRO for suitable action on heavy damaged units viz repo/off hire etc. Periodic follow up with all concerned to minimise the number of units pending for their activity. Analysis of reefer data to find out the damage responsibility in case of emergency repairs. Monthly repair vendor invoices checking before payment. Cross checking iMars stock report with depot stock report to minimise the discrepancy periodically. Follow up on long idle units and take suitable action on such units to clear it from idle list. Technical assistance for Cost control and recovery team as and when required. Provide weekly management reports on departmental KPIs. Key Performance Indicators: Reduce repair cost, numbers of units repaired & average repair by frequent analysis. Providing solution to control increasing reefer repair costs. Reduce idle time by faster repair approvals and follow up on pending repair cases. Clean iMars Dashboard Ensure management provided budget target are fully met Qualifications and Skill Sets: Holds a graduate degree. 3-5 years equipment management/repairs experience Good analytical and Communication Skills. Leadership qualities, for training, motivating, and creating an independent team to function. Good knowledge of latest IICL Criteria and good knowledge of Dry/reefer container Computer savvy and good in excel. Come along on CMA CGM s adventure !

As Associate Relationship Manager at SmartQ, your primary goal will be to lead and oversee a frontline Partner team of food service associates. In addition, the candidate must coordinate various tasks related to food production planning, engineering, and front-of-house services. Also, ensure all activities comply with Health & Safety and Food Safety regulations. Exercise general responsibilities to facilitate the efficient organization of the contract, aligning with contractual terms and conditions. Additionally, focus on enhancing the overall customer experience through effective management and service delivery. Do you possess all these skills and wish to make an impact in the world of food and technology? Join us now! Do you possess all these skills and wish to make an impact in the world of food and technology? Join us now! Promote a positive work culture and ensure punctual delivery of high-quality service. Resolve issues and promptly report incidents, accidents, and near misses to the reporting manager. Prioritize client retention and exhibit a passionate commitment to delivering quality service to both clients and employees. Collaborate effectively within a team and demonstrate initiative when working independently. Uphold honesty and integrity, fostering a family-oriented culture. Possess excellent communication skills to engage with a diverse range of people, both within your work area and among various stakeholders. Adhere to legislation and follow all rules and regulations outlined in the client handbook, ensuring service deliverables, hygiene, health, and safety standards are met. Embrace a team-player mentality with a can-do attitude. Take pride in personal appearance and hygiene standards. Display self-motivation, responsibly using personal initiative. Maintain a positive attitude under pressure, demonstrating resilience and adaptability. Manage vendor rotations and plan the operations for the assigned clients. Qualifications: Demonstrated experience in the food industry, with a solid understanding of operations and customer service. Proactive and self-motivated, with a strong work ethic, integrity, and the ability to make independent decisions. Resilient under pressure, capable of meeting deadlines and handling challenges effectively. Adaptable and team-oriented, willing to take on diverse responsibilities to support business objectives. Exceptional communication skills, both written and verbal, to interact with stakeholders at all levels. Strong interpersonal abilities, fostering collaboration and teamwork. Expertise in food service, technology, and people management, ensuring smooth operations. Results-driven with a sense of accountability, focused on achieving business goals. Proven leadership experience, successfully managing teams in dynamic environments. Knowledge of HSEQ standards, with a Basic Food Hygiene certification. Financial acumen and proficiency in relevant applications, ensuring operational efficiency. Agile and adaptable, thriving in fast-paced and evolving work environments. Minimum 3 years of industry experience, with a Graduate/Diploma in Hotel Management. Availability for a 6-day workweek, with a willingness to travel within city limits as needed. : .

Do you enjoy carrying out operations efficiently and feel enthusiastic about maintaining mutually beneficial relationships with clients? If your answer is a resounding yes, then we are hunting for you. As an Associate Relationship Manager at SmartQ, your primary goal will be to lead and oversee a frontline Partner team of food service associates. In addition, the candidate must coordinate various tasks related to food production planning, engineering, and front-of-house services. Also, ensure all activities comply with Health & Safety and Food Safety regulations. Key responsibilities Promote a positive work culture and ensure punctual delivery of high-quality service. Resolve issues and promptly report incidents, accidents, and near misses to the reporting manager. Prioritize client retention and exhibit a passionate commitment to delivering quality service to both clients and employees. Collaborate effectively within a team and demonstrate initiative when working independently. Uphold honesty and integrity, fostering a family-oriented culture. Possess excellent communication skills to engage with a diverse range of people, both within your work area and among various stakeholders. Adhere to legislation and follow all rules and regulations outlined in the client handbook, ensuring service deliverables, hygiene, health, and safety standards are met. Embrace a team-player mentality with a can-do attitude. Take pride in personal appearance and hygiene standards. Display self-motivation, responsibly using personal initiative. Maintain a positive attitude under pressure, demonstrating resilience and adaptability. Manage vendor rotations and plan the operations for the assigned clients. Qualifications: Demonstrated experience in the food industry, with a solid understanding of operations and customer service. Proactive and self-motivated, with a strong work ethic, integrity, and the ability to make independent decisions. Resilient under pressure, capable of meeting deadlines and handling challenges effectively. Adaptable and team-oriented, willing to take on diverse responsibilities to support business objectives. Exceptional communication skills, both written and verbal, to interact with stakeholders at all levels. Strong interpersonal abilities, fostering collaboration and teamwork. Expertise in food service, technology, and people management, ensuring smooth operations. Results-driven with a sense of accountability, focused on achieving business goals. Proven leadership experience, successfully managing teams in dynamic environments. Knowledge of HSEQ standards, with a Basic Food Hygiene certification. Financial acumen and proficiency in relevant applications, ensuring operational efficiency. Agile and adaptable, thriving in fast-paced and evolving work environments. Minimum 3 years of industry experience, with a Graduate/Diploma in Hotel Management. Availability for a 6-day workweek, with a willingness to travel within city limits as needed. Message from CEO: .

Job_Description":" JOB Description for Windows System Admin L1 Customer Name Axis Bank WVL LOCATION Mumbai / Bangalore DOMAIN Windows Level (L1/L2/L3) L1 Required Relevant Domain Experience 2 3 years Job Type (Onsite/Remote) Onsite Shift details (General/ 24X7) 24x7 Qualification B.E./Diploma/BSC-IT Certifications Any Certification on Windows / VMware technologies is a must Role Purpose System Admin Support Services for enhancing the service quality to their business users. JOB RESPONSIBILITIES - CPU, Disk and Memory monitoring using tools provided by Axis Bank - Disk management - creating partitions for the different types of servers - Disk space management for OS partition(s) - System Log file management - User account management - Incident and Request Services monitoring - Fulfillment Management - Hardware Inward / Outward / Rack-Stack / Power-On - Call Logging with OEM(Hardware/Software) and Troubleshooting with them end-toend - Agent Installation - Software Installation/Removal - OS Hardening (VA/IPT) - Infra Provisioning (Virtual/Physical) - File Copy/Movement - Backup/Restoration Management using Tools provided by Axis Bank - OS installation and Troubleshooting - Operating System Compliance Management - Integration with Banks Tools ( SoP will be by Bank) - Hardware Firmware upgradation along with Hardware Vendor (Coordination with OEM) - Day-to-Day application support for end-users including installation of custom applications, as described in process document. - Escalation of user queries to Banks IT Team - Cloud Windows Server Management & Monitoring Technical Skills/Knowledge requirement 1) Windows Server System troubleshooting skills. 2) Monitor alert tickets. 3) Ticketing Tools knowledge & skills required ","

About Rentokil PCI About the Role: The JM Supervisor is responsible for managing a team of technicians and delivering quality Termite services, optimising material consumption and service excellence through them. The incumbent will report to the OM / AOM/ Sr OE and will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders. Job Responsibilities: Manage a team of technicians and deliver Service Excellence through a team. Ensure contractual obligations to our customers are met; ensuring consistently high standards of workmanship are delivered. Supervision of Termite jobs, SMEs jobs in absence of TSPO jobs, and supporting Solo Technicians if required (Should not be utilised for Office work) Issue of materials, chemical, Fuel and monitoring & optimising consumption. Verify physical stock and ensure the same is matching with NAV once in 15 days. Prepare Bags and Materials for technicians one day in advance for next days schedule, by taking the next day schedule from Planner daily @ 3 pm Allocate technician for daily deployment in coordination with SPs as per OTOZ Expected reduction in material consumption at site and in route to optimum utilisation of resources Inform BM/OM for non moving material each month. Monitor material expiry dates and inform OM/BM min 3-4 months in advance. Update OE on surplus stock / near to expiry & Prepare indents Physical stock taking at branch and at customer sites Ensure store remains clean and in neat condition PPE distribution check and issue Check service quality when on supervision & surprise visits Supervise termite jobs and optimise ToS for termite jobs Improve quality of Termite jobs to reduce complaints Encourage more technicians to submit leads Key Result Areas: Control & reduction in material cost Effective utilisation of Squad and Improve Termite ToS TSPO- Complaint reduction Increase in nos. of Technicians submitting leads Streamline PPEs usages and stores material issue & receipt Competencies (Skills essential to the role): Proven for his skills in various PMS SCP operating knowledge Assertive, Self Confident and Team player Positive Attitude Tak

What will you contribute? Reporting to the IT Client Delivery Manager, the IT Service Delivery Manager is the key interface between Finastra internal Business contacts on one side and the Technology organization on the other side, contributing to the overall delivery of technology and services to ensure a world class customer experience. As a member of the Service Delivery team for the respective LOBs, you will be responsible for the day-to-day service commitments, overall satisfaction of the business and its Clients, service level performance, enablement of IT business partners in line with IT policies and best practice and proactive management of IT service impacting issues impacting the respective LOBs. The Service Delivery Manager role provides insight to the business on the health of the Infrastructure and Application environments and is responsible for the effective oversight of service delivery related activities. The role will manage and maintain a consistent level of service and best practices to achieve adherence to client Service Level Agreements and will help to establish, grow and nurture the customer-centric culture throughout the IT teams. Responsibilities & Deliverables: Your deliverables as a Service Delivery Manager will include, but are not limited to, the following: Your deliverables as a Service Delivery Manager will include, but are not limited to, the following: Develop and nurture relationships and continue to build trusted relationships with business facing functions outside of IT organization via regular monthly meetings and timely, quality communication. Respond to, assess and action Client escalations in a timely manner. Follow up on post incident root cause and drive for resolution to ensure mitigation and remediation actions are deployed to production as required. Provide regular Product health and availability reports and establish, manage and leverage relationships in order to facilitate emergency maintenance &/or changes that require client testing/communication/changes. Improve Customer experience by ensuring high quality services is provided to Clients with a focus on service quality, customer satisfaction, and productivity. Work to ensure timely service restoration and problem resolution of complex and/or high impact incidents, minimize the adverse impact to our customers, and provide communications on root cause and service improvement plans and ongoing updates where required. Understand and explain project expectations through Transition to Support activities for new initiatives and ensure proper oversights of ongoing Operations via LOB health dashboards Be an advocate for both the Business and the IT organization, ensuring alignment across organizational boundaries Work with other ITSM process areas to ensure processes and workflows align with business requirements. Single point of contact for business. Generate regular reports, analyze and identify trends for process improvement as required Required Experience: University degree/College diploma in related field Demonstrated understanding of ITIL methodologies, ITIL v3 or v4 Certification desirable Thorough knowledge of Service Management operations including a strong knowledge of IT best practices, industry trends and customer service Demonstrated leadership and coordination skills combined with the ability to create and maintain a sense of urgency across all resolver groups, and to drive and resolve incidents in a high pressure, dynamic, real time environment. Strong problem-solving capabilities, able to work quickly and maintain a methodical and calm approach while working under stressful situations. Strong data lead mindset and reporting skills, hands on experience with ServiceNow dashboards, other reporting tools and PowerBI Scrum Master experience, knowledge of agile delivery methodologies - preferred After hours support may require SDM involvement for issues and escalations. We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold: Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave. Well-being: Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support. Medical, life & disability insurance, retirement plan, lifestyle and other benefits* ESG: Benefit from paid time off for volunteering and donation matching. DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra). Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool. Recognition : Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best. *Specific benefits may vary by location. At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves. Be unique, be exceptional, and help us make a difference at Finastra!

Job_Description":" JOB Description for Linux System Admin L2 Customer Name Axis Bank WVL LOCATION Mumbai / Bangalore DOMAIN Linux Level (L1/L2/L3) L2 Required Relevant Domain Experience More than 4 years Job Type (Onsite/Remote) Onsite Shift details (General/ 24X7) 24x7 Qualification B.E./Diploma/BSC-IT Certifications Certification on Redhat Linux is preferred Role Purpose System Admin Support Services for enhancing the service quality to their business users. JOB RESPONSIBILITIES - Linux v5, 6, 7 and 8 Installation and administration - RHEL/OEL Server Installation - VM and Physical server - Building RHEL VMs through vCenter - File system expansion and addition on Linux servers - Audit and security hardening configuration on Linux servers - User management - LVM Administration on Linux - Yum repository configuration - Tools & Agent installation on Linux servers - Shell scripting for creating scripts for automation - Performance troubleshooting Technical Skills/Knowledge requirement 1) Linux Server System troubleshooting skills. 2) Monitor alert tickets. 3) Ticketing Tools knowledge & skills required. 4) Requires experience in handling incidence calls & tickets. ","