2383 Service Quality Jobs - Page 9

Barosi is an authentic food brand, celebrating Bharat and India through its products like Ghee, Honey, Oil, Pickles, etc. and stories. We are seeking a motivated customer support associate to join our team and serve as the first point of contact for milk-related queries. This role involves actively converting leads into trial and subscription customers while providing an outstanding customer experience. Key Responsibilities: Customer Support and Query Resolution Respond to inbound queries related to milk products through calls, messages, and emails. Address customer questions, concerns, and requirements promptly and effectively. Lead Conversion Engage with potential customers from various in...

We are seeking a dynamic and customer-focused Assistant Manager for our outlet in Udaipur, India. As an integral part of our food and beverage team, you will play a crucial role in ensuring efficient operations and delivering exceptional customer experiences. Oversee daily operations of the outlet, ensuring high standards of food quality, service, and cleanliness Assist in managing and motivating the team to achieve performance goals and maintain customer satisfaction Collaborate with the Manager to develop and implement strategies for improving service and increasing revenue Monitor inventory levels, place orders, and manage stock to minimize waste and control costs Ensure compliance with f...

SUMMARY Job Title: Customer Support Executive International Voice Process, Salary Up to 5.75 LPA (CTC) Location: Pune / Bangalore (Interviews in Kolkata) Company: Top Indian MNC IT & Customer Support Employment Type: Full-Time Education: Graduate Experience: 1yr and above can apply Only Kolkata candidates can apply, who wants to relocate Pune/ Bangalore Key Responsibilities: Handle inbound/outbound international customer calls Resolve queries and deliver excellent customer service Maintain service quality and documentation standards Work in a fast-paced support environment Requirements Must have excellent English speaking skills Experienced professionals (1+ year in international voice suppo...

Responsible for maintaining cleanliness and hygiene in the kitchen and service areas, washing dishes and utensils, assisting chefs with basic prep, setting up service stations, and ensuring smooth F&B operations while adhering to safety standards.

Skills: . Sales Strategy, Operations Management, Customer Relationship Management, Supply Chain Management, Data Analysis, Team Leadership, Communication Skills, Problem Solving,. Company Overview. Zuu Zuu Holidays, located in Coimbatore, Tamil Nadu, India, was founded in 2012 by Mr. N. Prabhakar and Mr. N. Nirmal Kumar. The company is committed to providing exceptional travel services to customers worldwide, focusing on delivering memorable journeys through high-quality tour packages. Zuu Zuu Holidays operates with a dedicated team of 11-50 employees in the travel arrangements industry, aiming to make every travel experience significant. Job Overview. Zuu Zuu Holidays is seeking a motivated...

As a Customer Service Officer in the Legal Service Team at our leading Australian migration consultancy, your role is crucial in ensuring excellent client service while upholding compliance with Australian immigration standards. You will be responsible for managing client interactions, supervising the Legal team, and facilitating accurate communication in line with the MARA Code of Conduct. **Key Responsibilities:** - **Client Management & Service Quality** - Serve as the escalation point for complex client queries and complaints. - Ensure timely, professional, and accurate responses are provided to clients. - Maintain a client-first approach to enhance satisfaction and trust in the firm. - ...

Role Overview: As a key member of the team, you will be responsible for team building, employee engagement, client management, escalation handling, governance, compliance, and ensuring client delivery predictability. Your focus will be on leading and upskilling your team to deliver excellent results for both clients and the organization. Additionally, you will handle internal and external governance, compliance with SLAs, client reporting, and process improvement projects. Your dedication to maintaining high customer and employee satisfaction scores will drive your success in this role. Key Responsibilities: - Drive and monitor team building and employee engagement efforts - Lead and coach t...

Who We Are Together, were on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives Its a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds Working here means working with the worlds leading manufacturer of generic medicines, and the proud producer of many of the products on the World Health Organizations Essential Medicines List Today, at least 200 million people around the world take one of our medicines every single day An amazing number, but were always looking for new ways to continue making a difference, and new people to make a difference with, The opportu...

We are seeking a strategic and results-driven Senior Director of Cloud Operations and Delivery to lead and scale our OpenTV Service Platform delivery teams towards excellence in service availability and performance, combined with strong efficiency in turnkey customer integration projects. This role is pivotal in ensuring effectiveness of operations & deliveries within cloud ecosystems. From project signoff to customer launch, driving operational excellence allows us to meet customer expectations while maximising project profitability. The ideal candidate will have deep expertise in AWS cloud deployment, service reliability, scalability and performance. Combined with end-to-end system integra...

About Frontier: At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people, and we place them in the best companies. We have placed over 800 hires across 50 different US based startups and high growth companies. About FlyFlat FlyFlat helps founders, investors, and executives book international business and first-class flights at unbeatable rates often 30 80% below retail. We combine proprietary booking methods with 24/7 white-glove concierge service to make premium travel seamless. we've grown from 12 to 66 people in just over a year, backed by Bessemer Venture Partners , and have 5x d our revenue year-over-year. we're currently at $22M+ ARR and...

Who we are Endor Labs is building the Application Security platform for the software development revolution. Modern software is complex and dependency-rich, making it increasingly difficult to pinpoint the risks that truly matter. Endor Labs solves this challenge by building a call graph of your entire software estate enabling teams to clearly identify, prioritize, and fix critical risks faster. Trusted by companies that are one or one hundred years old, Endor Labs secures code whether it was written by humans or AI, and whether its 40-year old C++ code or cutting-edge Bazel Monorepos. Endor Labs was founded by serial entrepreneurs Varun Badhwar and Dimitri Stiliadis, and is backed by leadin...

Job Summary This role will be responsible for end-to-end ownership of all Risk & Compliance engagements for clients. This is a leadership role that will report to the AVP Digital Assurance, and work closely with global delivery leaders, senior practice heads, and cross-functional teams such as Sales, Pre-Sales, and Account Management. The role will lead a dedicated delivery team and will be instrumental in maintaining and improving a robust, scalable delivery framework aligned with global standards including efficient processes, ensuring compliance with relevant regulatory frameworks, maintaining high service quality, and proactively identifying opportunities to improve delivery effectivenes...

As a Manager in the Corporate Employee Solutions vertical, you will be responsible for driving business growth by enhancing the deposit pool, cross-selling ficial products, and ensuring high standards of service delivery across mapped branches. This role involves managing productivity, compliance, and profitability while building strong relationships with corporate clients and internal stakeholders. You will play a key role in promoting third-party products (TPPs) such as mutual funds and insurance, generating fee income, and ensuring regulatory compliance. The position demands leadership, strategic thinking, and a hands-on approach to branch administration and customer engagement. Drive enh...

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Ensure maximum recovery on accounts through inbound/ outbound telephone contact in a timely and comprehensive manner to en...

The Customer Services department at ETG is dedicated to enhancing the customer experience through ongoing efforts to implement improvements and drive positive change. Were seeking a dynamic Team Leader to guide and inspire our dedicated team. The ideal candidate possesses strong leadership skills, a problem-solving mindset, and the ability to drive team performance. If youre passionate about fostering growth and collaboration in a fast-paced environment, join us in shaping the future. Job Summary: The Team Leader is responsible for guiding and supporting team members to achieve daily operational goals while fostering a positive, collaborative, and trust-based work environment. This role invo...

As a Operation Executive at SmartQ, your primary goal will be to take responsibility for managing and optimizing the day-to-day operations to ensure efficiency, quality, and alignment with the overall strategic goals of the organization. In addition, you must be adept at strategic planning, team leadership, and problem-solving to navigate the complexities of operational management. Do you possess all these skills and wish to make an impact in the world of food and technology? Join us now! By guiding associates and promoting the utilization of the digitized platform, communicate the benefits and convenience of the SmartQ ordering APP, including associated offers. Drive the adoption process by...

Job Summary Will oversee and manage record retrieval legal team, ensuring smooth operations, compliance, and alignment with organizational objectives Key Responsibilities Subpoena and Authorization Drafting Support: Assist in drafting subpoenas and authorizations in compliance with jurisdictional requirements across all US 50 states Ensure legal templates are accurate, up-to-date, and meet client specifications Client and Opposing Counsel Communication: Act as a primary point of contact for client law firms and opposing counsel, providing support in managing inquiries and resolving procedural issues Facilitate effective communication to ensure clarity in legal processes Subpoena Serving and ...

Basic Function Receiving Inbound Calls, Navigate through 5-6 applications at the same time while providing customer service support, Strong Computer Navigation Skills and Excellent Customer Service Skills Essential Functions Provides high quality customer service in resolving queries of client customers by obtaining, analyzing and verifying the accuracy of their queries or funding transactions in a timely manner Provides inbound phone support on various Product lines Initiates required action for response to customer service requests for claims status/inquiries and communicates changes to the appropriate departments Ensures and provides quality service to while administering their account Pa...

Basic Function Receiving Inbound Calls, Navigate through 5-6 applications at the same time while providing customer service support, Strong Computer Navigation Skills and Excellent Customer Service Skills Essential Functions Provides high quality customer service in resolving queries of client customers by obtaining, analyzing and verifying the accuracy of their queries or funding transactions in a timely manner Provides inbound phone support on various Product lines Initiates required action for response to customer service requests for claims status/inquiries and communicates changes to the appropriate departments Ensures and provides quality service to while administering their account Pa...

Job Title: AVP, Technology Service Delivery Location: Noida, Department: Global Technology Reports To: VP, Technology Service Delivery Position Overview: The SAVP of Technology Service Delivery is responsible for leading the delivery of technology services and solutions across Banking and Capital Mkts clients This role involves managing a team of professionals to ensure that technology services meet the businesss strategic objectives, are delivered on time, within budget, and to the highest quality standards He will collaborate with cross-functional teams to enhance service delivery processes, drive innovation, and ensure the reliability and efficiency of technology services Key Responsibili...

The Assistant Manager HR is responsible for the hotel s annual recruitment strategy plan, drive recruitment activities to ensure recruitment effectiveness meets hotel business requirements, maintaining and improving the standards as the best employer brand in the market. What will I be doing As the Assistant Manager HR, you will be responsible for performing the following tasks to the highest standards: Assist with the annual hotel manning budget plan by joining in the headcount plan discussion with department heads. Assist with the annual recruitment strategy plan and ensure the implementation to fill in qualified candidates for open positions. Maintain and explore effective recruitment cha...

Should have experience in pre contract work Floating tenders to Technically and Commercially competent parties, preparation of comparative statement, and evaluation of strengths and weaknesses of various parties for the finalization of sub-contract Preparation of sub-contract agreements and award of sub-contracts to the most suitable, client approved sub-contractor. Knowledge of Prepare Bill of quantities (BOQ) Should be proficient in CAD, Cost-X (qty take off tools) Development of Project Budget, BOQ from drawings and tenders, liaising with Client Plan the tasks we'll and discuss with team leaders regularly Ensure high quality service delivery on every task in allocated time. Ensure complia...

As our Director of Engineering, you will join our global technology team that has embarked on building highly available and scalable distributed systems on the cloud to support the companys long-term strategy and vision. Your primary responsibility is to build and support capabilities of our next generation distributed platform, build innovative payment capabilities leveraging the platform, aligning resources and delivery with business growth and diversification, while significantly improving service quality and cost-effectiveness. We expect the individual to be innovative and energetic with strong communications skills. Key Initiatives Card Network Authorizations/Routing, and Clearing and S...

Regional Business Head - FYLS-Founding Years (KLAY) is the leading company in India today in the child care space with over 150+ centres across the country in 7 major metros and working with marquee clients. - KLAY is poised to take on the wave of growth of employer sponsored child care in India. - Our 2 models are CORPORATE onsite day care centres and independent RETAIL centres which is used by employers and consumers. please visit our website & research in detail to know more about us. Job Description: - Plans and directs the activities of the company/region in accordance with objectives and policies established by the Head of Operations and Head of Sales. - Responsible for the regions Bus...

We are seeking a talented and customer-centric Relationship Officer to join our Digital Banking team. In this role, you will be responsible for enriching customer relationships, acquiring new customers, and cross-selling a range of banking products to meet their financial needs. Your primary goal is to deepen customer engagement and increase the banks wallet share, ensuring a 360-degree approach to customer satisfaction. Bachelors degree in Business, Finance, or a related field. 2-3 years of experience in a customer-facing role, preferably in banking or financial services. Excellent communication and interpersonal skills, with a customer-centric approach. Strong sales and negotiation skills,...