3005 Service Quality Jobs - Page 9

You will participate in technically focused training, professional development training, and team meetings The core of your internship will include a project with meaningful impact, where you will work across groups to develop solutions and then present your results During your internship you will be supported by your manager, as well as our Talent Development team who will ensure that you grow professionally as well as in your knowledge of our organization and industry Roles & Responsibilities SAFETY, SECURITY & COMPLIANCE Maintains the highest standards of corporate governance, ensuring that all activities are carried out ethically and in compliance with Company s Security, Compliance & HS...

ROLE PURPOSE: To support the development of the GEDU business, its people, processes, technologies, and data to ensure revenue targets are reached, service quality is maintained, and continually improved and operational efficiency maximised. ROLE and RESPONSIBILITIES: Identifying and creating partnership with new potential student recruitment agencies and other educational or training providers. Actively involved in assisting the team for achieving the student recruitment target for each intake. Developing and sustaining solid relationships with company stakeholders, recruiting partners and customers. Analysing customer feedback data to determine whether customers are satisfied with company ...

Transition Management refers to the structured process of moving business operations, services, or processes from one environment to another such as from a client or legacy system to a new service provider, delivery centre, or operating model while ensuring minimal disruption and maximum efficiency. Key Elements of Transition Management Planning Creating detailed transition plans, timelines, and resource allocation strategies. Knowledge Transfer Ensuring all critical knowledge, documentation, and processes are transferred effectively. Risk Management Identifying potential risks and implementing mitigation strategies. Stakeholder Coordination Managing communication and expectations across all...

In addition to competitive remuneration, Brennan offers extensive benefits, including: Training and certification bonuses Culture Awards that recognise excellence Brennan Daredevils our annual, all-expenses paid trip awarded to our top performers and outstanding contributors Vibrant, fun social activities. An environment that embraces learning and development The Role As a key member of the Managed Services team, you will be providing onsite and remote IT support to our Managed Services clients. You will provide 2nd and 3rd level IT support for your assigned clients. This role requires someone that has the ability to solve the most complex, high-impact challenges faced by our customers in a ...

Own sales and operations for the APAC market, driving revenue and delivery excellence. Build and nurture strong working relationships with local consultants and partners, ensuring seamless collaboration. Manage the sales pipeline and ensure timely up in Zoho and other ERP systems. Ensure smooth coordination between internal teams (sales, delivery, operations) to maintain high service quality. Act as the key point of contact for consultants, sharing regular product up and ensuring they are equipped to take new features to market. Schedule regular calls and sessions with consultants/teams to keep them aligned with product enhancements and go-to-market strategies. Provide strategic inputs for t...

You will monitor outbound collections transactions, identify quality gaps, deliver targeted coaching, and lead process improvements to raise accuracy, compliance, and recovery performance as a QA in Fusion CX Kolkata. Key Responsibilities Monitor transactions as per process guidelines. Provide event-based and frequency-based feedback to agents. Participate in team huddles and present concise, quality performance briefs. Prepare, up , and implement quality assurance policies and SOPs. Perform routine quality inspections and audits. Conduct root-cause analysis and recommend corrective and preventive actions. Drive and enforce process compliance across the workflow. Produce timely quality repor...

TV01CS Customer Support Quality Check Position Customer Support Quality Check (Fresher) Location Tirunelveli Type Full-time Experience Fresher (0 1 year). Training will be provided. Role Overview The Customer Support Quality Check role focuses on reviewing support interactions to ensure accuracy, professionalism, and alignment with company standards. The person will evaluate calls, chats, and emails, identify errors, and help improve overall customer service quality. This role is ideal for someone who is observant, analytical, and eager to learn. Key Responsibilities Quality Monitoring Review customer support calls, chats, and emails Check communication accuracy, tone, professionalism, and p...

A Facility Manager is responsible for overseeing the overall operations and maintenance of a facility, ensuring it functions efficiently and meets the needs of its occupants. They are responsible for managing a variety of functions, including maintenance and repairs, vendor management, space planning, budgeting, and compliance with health and safety regulations. Key Responsibilities: Operations and Maintenance Management: Develop and implement effective facility management strategies to optimize the efficiency and performance of the facility. Coordinate maintenance and repair activities to ensure the facilitys infrastructure, equipment, and systems are maintained in good working condition. C...

Job Title: Transport Manager Location: Gurgaon Job Summary The Employee Transport Manager is responsible for planning, organizing, and managing the end-to-end transport operations for employees. This includes route planning, vendor management, safety compliance, fleet performance monitoring, and ensuring reliable pick-up and drop-off services. The role ensures safe, efficient, and cost-effective employee transportation while maintaining high service standards and compliance with company policies. Key Responsibilities 1. Transport Operations Management Plan and manage daily employee pick-up and drop schedules. Optimize routes for efficiency, cost reduction, and minimal travel time. Ensure tim...

COMPANY PROFILE Shri Bhagwati Machines Pvt. Ltd., (SBMPL), Ajmer (Raj.) is accredited by TUV/SUD ISO, IMS & OH&S 9001: 2015, 14001:2015 & 45001:2018 and Certified OEM. SBMPL was incepted in 1995. We, are pleased to introduce ourselves as a reputed OEM for more than 25 years a leading manufacturer, supplier, and exporter of stone processing machinery at National & International Level. We are always conscious of preparing machines with the latest technology, robust and heavy duty, better performance, productivity and after-sales services. To meet all of the above qualities, SBMPL is the leading manufacturer with an innovative approach to the Mechanical Engineering of Stone Cutters Machines, an...

Hiring Alert!! Role: Retail Operations - Research Analyst Job Description Overview: Provides centralized support for retailbank operations, focusing on consumer loan servicing. Ensures accurate processing, documentation and compliance across multiple retail loan products. Roles and Responsibilities Conduct retail analysis on consumer loans, credit operations, and loan operations to identify trends and areas for improvement. Ensure compliance with regulations related to consumer protection, escrow, sub-ledger, post disbursement, and servicing. Monitor service quality by analyzing metrics such as TAT (Turnaround Time) and NPS (Net Promoter Score). Collaborate with cross-functional teams to res...

Job Description: As a Manager cum Business Development Executive at our company located in Ahmedabad, you will be responsible for overseeing daily operations, managing client relations, generating leads, and developing new business opportunities. Your role will involve managing daily PG operations, handling tenant queries, supervising staff, maintaining facilities, ensuring guest satisfaction, building partnerships, promoting PG services, increasing occupancy, and developing marketing strategies to attract new tenants. Key Responsibilities: - Managing daily PG operations - Handling tenant queries - Supervising staff - Maintaining facilities - Ensuring guest satisfaction - Building partnershi...

Backoffice Operation (Female) Should have Knowledge of Pesticides and pest control services and activities Plan daily schedules and allocate work to team members. Ensure treatments are carried out safely and as per company protocols. Handle customer interactions, explain treatment processes, and ensure satisfaction. Conduct inspections and identify potential pest issues. Maintain records of services, inventory, and team performance. Train and mentor team members on safety and service quality. Coordinate with management for regular updates. Up to 20000

Location: Ahmedabad, Gujarat Experience: 1-5 Years Industry Preference: Renewable Energy Solar Job Description: We are seeking a skilled Design Engineer to join our Solar Engineering team. The ideal candidate will be responsible for designing solar PV systems, preparing technical documentation, and ensuring all projects meet industry standards and client requirements. Key Responsibilities: Design and develop rooftopground-mounted solar PV systems including load calculations, string sizing, and layout preparation. Prepare detailed drawings, SLDs, BOM, and technical documentation using AutoCAD, PVsyst, Helioscope, or equivalent tools. Conduct site assessments, feasibility studies, and shading ...

Location: Ahmedabad, Gujarat Experience: 1 5 Years Industry Preference: Renewable Energy Solar EPC Government Tendering Job Description: We are looking for a detail-oriented Tender Executive to manage end-to-end tendering activities for solar projects. The candidate will be responsible for sourcing tenders, preparing documentation, coordinating with internal teams, and ensuring timely submission. Key Responsibilities: Identify and track relevant tenders from various government and private portals. Study tender documents, eligibility criteria, technical requirements, and commercial terms. Coordinate with design, finance, and technical teams to compile all required inputs. Prepare technical bi...

Job Description: We are looking for a dedicated Technical Engineer to support solar project execution, site operations, and technical coordination. The role involves assisting in surveys, installation oversight, documentation, and ensuring smooth project implementation. Key Responsibilities: Conduct site surveys, measurements, and feasibility checks for solar projects. Support installation, commissioning, and maintenance activities for rooftop and ground-mounted solar systems. Coordinate with design, procurement, and project teams for accurate execution. Prepare technical reports, documentation, and daily/weekly progress updates. Ensure compliance with safety standards and quality guidelines...

Qualifications Required: Min 3 years of relevant experience Strong knowledge of HR regulations and Labor Law The ability to develop a truly customer centric environment is important as well as experience in high quality operational HR processes that support our business. Experience of working with an outsourced and in-house HR Service Delivery model is preferable. Expertise in MS Office (especially Excel, Access) Proven ability to influence diverse senior stakeholders. Fluent in written and verbal business English Ability to cope within a fast paced, growing and changing environment. Able to manage high volumes of work and prioritize effectively. Demonstrate excellent customer service skills...

Location: Ahmedabad, Gujarat Experience: 5-12 Years Industry Preference: Renewable Energy We are looking for an experienced Sales Head to lead and grow the solar sales division. The ideal candidate will be responsible for developing strategies, driving revenue, managing the sales team, and building strong client relationships to expand the company s presence in the renewable energy market. Key Responsibilities: Develop and implement sales strategies to achieve business targets in the rooftop and ground-mounted solar segment. Lead, mentor, and manage the sales team to drive high performance and achieve monthlyannual goals. Identify new business opportunities, manage key accounts, and build lo...

Job Title Service Excellence Leader - Managed Services Employment Type Full-Time Experience Level Senior Manager Role Overview This leaders will be responsible for ensuring delivery quality, adherence to SLAs, embedding best practices, and leading continuous improvement initiatives leveraging Six Sigma, ITIL4, AI, and Automation. Key Process And Service Excellence Define and implement frameworks for service quality and operational excellence. Drive standardization, automation, and optimization across Managed Services. Continuous Improvement Apply Lean Six Sigma Black Belt methodologies to reduce defects and improve efficiency. Identify opportunities for automation and AI-driven enhancements....

Open Roles On-site opportunities across consulting, sales, processing, design, and marketing from our Bengaluru and branch offices. Remote only Accounts Executive Bengaluru - Work from Office Full-time Nov 27 Handle day-to-day accounting, reconciliations, and statutory compliance for a fast-growing immigration firm. Assistant Sales Manager - Immigration Services Bengaluru - Work from Office Full-time Nov 27 Lead and coach an immigration sales team while personally closing key deals and driving revenue growth. Branch Manager Multiple locations (India) - Work from Office Full-time Nov 27 Own revenue, people, and operations for a XIPHIAS branch, ensuring strong sales performance and service qua...

About Rentokil PCI Our family of businesses: Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies. GENERAL DUTIES RESPONSIBILITIES OE shall be owner of his / her service area in terms of all opera...

Role Overview: The L1 Lead will oversee the daily operations of the Service Desk supporting the A2P SMS platform. This role involves leading a team of L1 engineers, managing incident flow, ensuring SLA adherence, acting as the first point of escalation, and coordinating with L2/L3 engineering teams. The Lead also ensures high-quality communication, process compliance, and continuous improvement of monitoring and ticket-handling practices. Key Responsibilities: Team Leadership Operations Management: Lead a team of L1 Service Desk engineers across 247 rotational shifts. Manage shift rosters, attendance, handover updates, and ensure complete shift coverage. Provide mentoring, coaching, and on-t...

Guest Service Associate deliver exceptional guest service by ensuring a welcoming, attentive, and professional dining experience. Support the Food Beverage team in maintaining high standards of hospitality, cleanliness, and efficiency. Promote guest satisfaction and loyalty through proactive service and problem resolution. Uphold brand standards and contribute to the overall success of the department. Essential Job Tasks Greet guests warmly and escort them to their tables or designated areas. Present menus, explain specials, and answer questions about food and beverages. Take accurate orders and relay them promptly to the kitchen or bar. Serve food and beverages efficiently, ensuring proper ...

Description The Corporate Coordinator manages relationships with corporate clients, ensures smooth delivery of healthcare services under corporate tie-ups, and supports patient care through organized corporate programs. Responsibilities Coordinate with corporate companies for employee health check-ups, medical packages, and hospital services Assist corporate patients with admission, billing, and discharge processes Maintain records of corporate accounts and ensure timely communication with clients Support hospital marketing and business development activities related to corporate partnerships Ensure compliance with hospital policies and service quality standards Qualifications Strong communi...

Specific Duties: Operations: Manage the team providing first line soft services to the Managed Facility, including Front Desk, Event, Cafeteria, Meeting Rooms, help desk, Space, Stationery, Reprographics, Waste, housekeeping services, consumables & tools, pantry services, mailroom services. Assist the Facility Manager in developing and implementing strategic plans, policies, and procedures for the soft services department to ensure efficient service delivery. Oversee and coordinate the execution of janitorial services, including cleaning schedules, inventory control, and contractor management, to maintain a high standard of cleanliness and hygiene throughout the facility. Support the managem...