2383 Service Quality Jobs - Page 11

To maintain service quality and meet FY2026 goals, I recommend adding a full-time, permanent team member. This hire is essential to sustain timely support and ensure the team remains capable of meeting stakeholder demands efficiently. Key Responsibilities: Design, build, and maintain scalable and reliable infrastructure to support high-availability applications and services. Develop automation tools to reduce manual operations and increase system efficiency (Infrastructure as Code). Monitor system performance, proactively identify issues, and implement solutions to ensure service uptime and resilience. Collaborate with development and operations teams to improve deployment pipelines, service...

Being the Service Engineer of the product company, you will be responsible for - Roles and Responsibilities:- Strong Communication/Response At a Real Time to the customers Strong Coordination within Team-Central Hub-Vasai -Service Engineers and Service Coordinators Responsible for Spare part Management and Inventory control Responsible for Assets and Tools inventory Management. Responsible for TAT (TAT Ratio to be maintain 95%) and Engineers Productivity Responsible for customers end Service Review /Survey and Feedback for improve Service quality. Responsible for Qualitative Service Support with Zero recurrence to enhance the customer satisfaction Provide /Share Weekly/Monthly Service Report...

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we re supporting our customers financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what s possible and we re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. American Express is entering into a technology transformation phase driven by opportunities to modernize legacy platforms and explore mo...

Join Tata AIA Life Insurance, a leading and fastest-growing life insurance provider in India, established in 2001 as a joint venture between Tata Sons Pvt. Ltd. and AIA Group Ltd. Our company embodies a legacy of trust, integrity, and excellence, combining Tatas esteemed leadership with AIAs extensive pan-Asian expertise. At Tata AIA, our vision is to be the pre-eminent protection provider enabling dreams and inspiring healthier, happier lives. We foster a culture of innovation, inclusivity, and continuous learning, offering dynamic career growth opportunities and a supportive work environment. Recognized as a Great Place to Work and recipient of the Kincentric Best Employer Award, we are co...

Senior Service Desk Agent Hyderaba d About the role As a Senior Service Desk Agent, you will be the first point of contact for customers using the ContactOne service channels including phone, email, self-service portal tickets, and chat. Your primary goal is to resolve inquiries at first contact or escalate them to the appropriate support team, following established ticket handling processes and procedures. This role blends frontline support with operational oversight and leadership development. You will act as a bridge between agents and leadership, ensuring service continuity, managing escalations, and supporting team performance in a dynamic and evolving environment. Key Responsibilities ...

Who we are We are an organisation that exists to drive progress. Thats the red thread that connects everyone at The Economist Group (TEG). Our businesses share a devotion to innovation, independence and rigour in their fields of expertise. We empower people to understand and tackle the critical challenges and changes facing the world. Our analytical rigour, global expertise and evidence-based insights enable individuals and organisations to make sense of these shifts and chart a course through them. We deliver analysis and insights in many formats to subscribers and clients in 170 countries through our four businesses, The Economist, Economist Impact, Economist Intelligence and Economist Edu...

The Geozone (GZ) QHSE Manager is responsible for the implementation of OEPS across facilities product lines, manufacturing, engineering, and product development groups within the geographical area. The GZ QHSE Manager is the senior-most QHSE figure within the area, with all other Weatherford QHSE personnel reporting up through this person, either directly or functionally. Required Skills: B.S. degree in Environmental Engineering or related field from an accredited university. 7-10 years experience as an environmental professional in either manufacturing or oil and gas companies. Postgraduate Master s Degree in Contaminated Land/water Remediation or +3 years experience with contaminated soil/...

We are looking for a skilled Assistant Manager Front Office to join our team, with 5-8 years of experience in the hospitality industry. Roles and Responsibility Manage front office operations, ensuring seamless day-to-day activities. Supervise and coordinate staff members to achieve high levels of customer satisfaction. Develop and implement strategies to enhance front office services and improve overall guest experience. Collaborate with other departments to ensure efficient service delivery. Analyze customer feedback and implement changes to improve service quality. Maintain accurate records and reports of front office operations. Job Requirements Proven experience in front office manageme...

We are looking for a skilled Front Office Transportation Manager to join our team in the Hotels & Restaurants industry. The ideal candidate will have 5-8 years of experience in front office operations and transportation management. Roles and Responsibility Manage front office operations, including reception, concierge, and bell captain duties. Oversee transportation services, such as scheduling and coordinating with vendors. Develop and implement effective strategies to improve customer satisfaction and service quality. Supervise and train staff members to ensure excellent customer service. Coordinate with other departments to ensure seamless operations. Analyze and resolve customer complain...

SUMMARY Job Title: Customer Support Executive International Voice Process, Salary Up to 5.75 LPA (CTC) Location: Pune / Bangalore (Interviews in Kolkata) Company: Top Indian MNC IT & Customer Support Employment Type: Full-Time Education: Graduate Experience: 1yr and above can apply Only Kolkata candidates can apply, who wants to relocate Pune/ Bangalore Key Responsibilities: Handle inbound/outbound international customer calls Resolve queries and deliver excellent customer service Maintain service quality and documentation standards Work in a fast-paced support environment Requirements Must have excellent English speaking skills Experienced professionals (1+ year in international voice suppo...

We are looking for a skilled Kitchen professional with 2-4 years of experience to join our team. The ideal candidate will have a strong background in hospitality and excellent culinary skills. Roles and Responsibility Manage kitchen operations, including food preparation, cooking, and service. Supervise and coordinate the work of kitchen staff to ensure efficient service. Maintain high standards of quality, presentation, and hygiene in food preparation and service. Develop and implement menus, recipes, and cooking techniques to enhance menu offerings. Collaborate with other departments, such as front-of-house and storage, to ensure seamless service. Monitor inventory levels and order supplie...

About Info Edge: Info Edge is the parent company of established brands like naukri.com, 99acres.com, shiksha.com, jeevansathi.com, and many others. At Info Edge, our mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. At Info Edge, people are our core competitive advantage, and we will continue doing all that is needed to attract and retain the best available talent. About BU: 99acres.com 99acres is a gateway to one of the fastest-growing property markets of the w...

In furtherance of that goal, Actylis is seeking new members of the team. This expansion, coupled with a comprehensive benefits package, and opportunities for challenge and growth, make Actylis the ideal place to work and thrive. We hope you'll consider joining us! Position summary: The Quality Service Specialist primarily supports commercial and customer quality document requests. Key Responsibilities: Develop Goals and Motivations for Excellence in Quality Support Services: Place the interests of the Commercial Team and the Customer first; our success depends on their success. Be highly responsive and timely to the Commercial Team and Customer Key Accounts. Meet deadlines; communicate statu...

We are looking for a courteous and detail-oriented Service Delivery Officer (SDO) to manage personalized service requests and ensure smooth operational support for high net worth customers The role involves coordinating with internal teams, maintaining compliance standards, and delivering timely business insights through MIS reporting The ideal candidate will have strong communication skills, a customer-first mindset, and a solid understanding of banking processes Handle personalized service requests from customers across segments Generate and deliver timely business MIS reports Ensure strict compliance with audit, regulatory, and internal banking policies Coordinate with CPC/RPC/Investment ...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products Service walk-in customers across all segments, ensuring prompt and courteous assistance Generate leads for New-To-Bank (NTB) customers and actively cross-sell ficial products Act as a backup to the Service Officer (SO) during peak hours or absences Handle non-transactional servicing tasks su...

We are seeking a strategic and performance-driven Area Manager to lead branch banking operations across a designated area This role involves driving business growth, enhancing service quality, and ensuring compliance across branches The Area Manager will be responsible for mentoring branch teams, managing productivity, and delivering customer-centric solutions across retail liabilities, assets, and third-party products Achieve business objectives for the area, meeting value, volume, and channel productivity targets Drive revenue generation through sales of CASA, assets, TFX, and third-party products (eg, insurance)Lead and mentor Branch Managers, Operations Teams, and Sales Teams Enhance dep...

We are looking for a strong, experienced, and proactive Admin & IR professional to manage end-to-end site administration, industrial relations, and security operations across multiple renewable energy sites. The individual will be based out of Naliya, Gujarat , and will travel regularly to 50+ O&M sites and 6+ project sites under construction across India , ensuring consistency in administration, discipline, safety, and stakeholder engagement. Key Responsibilities: 1. Multi-site Administration Oversight: Drive administrative discipline and standardization across all O&M and project sites . Ensure site infrastructure, utilities, housing, transport, and vendor services are well-managed. Visit ...

The Field Service Engineer for Cytiva is part of the India Equipment services organization located in Ahmedabad and will be a remote customer facing role. At Cytiva, our vision is, to advance future therapeutics from discovery to delivery. What you ll do Will accompany the service engineers and help them in pre-installation work, equipment demo & other service activities. This will involve travel within the city and outside as well. Will ensure the delivery of operations - installing, trouble-shooting, planned maintenance of the various range of Single use and Chromatography Equipment sold by Cytiva Life Science to the customers in Biopharmaceutical Industries. Required to attend independent...

The Field Service Engineer for Cytiva is part of the India Equipment services organization located in Ahmedabad and will be a remote customer facing role. At Cytiva, our vision is, to advance future therapeutics from discovery to delivery. What you ll do Will accompany the service engineers and help them in pre-installation work, equipment demo & other service activities. This will involve travel within the city and outside as well. Will ensure the delivery of operations - installing, trouble-shooting, planned maintenance of the various range of Single use and Chromatography Equipment sold by Cytiva Life Science to the customers in Biopharmaceutical Industries. Required to attend independent...

As a Manager in the Corporate Employee Solutions vertical, you will be responsible for driving business growth by enhancing the deposit pool, cross-selling ficial products, and ensuring high standards of service delivery across mapped branches This role involves managing productivity, compliance, and profitability while building strong relationships with corporate clients and internal stakeholders You will play a key role in promoting third-party products (TPPs) such as mutual funds and insurance, generating fee income, and ensuring regulatory compliance The position demands leadership, strategic thinking, and a hands-on approach to branch administration and customer engagement Drive enhance...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products Service walk-in customers across all segments, ensuring prompt and courteous assistanceGenerate leads for New-To-Bank (NTB) customers and actively cross-sell ficial productsAct as a backup to the Service Officer (SO) during peak hours or absences Handle non-transactional servicing tasks such...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products Service walk-in customers across all segments, ensuring prompt and courteous assistanceGenerate leads for New-To-Bank (NTB) customers and actively cross-sell ficial productsAct as a backup to the Service Officer (SO) during peak hours or absences Handle non-transactional servicing tasks such...

As a CEC Relationship Manager VRM, you will be responsible for managing outbound customer interactions for Wealth and Privy clients through the virtual relationship channel This role focuses on delivering superior service, driving product sales, and enhancing customer engagement through structured communication and personalized banking solutions You will be trained across multiple banking products including cards, liabilities, and assets, enabling you to function as a universal phone banking officer The role demands strong communication skills, a customer-first mindset, and the ability to meet service and sales benchmarks consistently Handle outbound calls for Wealth and Privy customers, ens...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products Service walk-in customers across all segments, ensuring prompt and courteous assistanceGenerate leads for New-To-Bank (NTB) customers and actively cross-sell ficial productsAct as a backup to the Service Officer (SO) during peak hours or absences Handle non-transactional servicing tasks such...

We are seeking a meticulous and experienced Authoriser to manage high-value transactions and ensure operational excellence at the branch This role involves servicing walk-in customers, generating leads, cross-selling ficial products, and ensuring strict compliance with regulatory and audit requirements The Authoriser will also act as a key custodian and play a pivotal role in maintaining service quality and team coordination Service walk-in customers across all segments with professionalism and efficiency Generate leads for New-To-Bank customers and cross-sell products such as Term Deposits (TD), Mutual Funds (MF), CASA, and GoldEnsure regulatory and procedural compliance across all branch o...