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Fusion CX
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Call Center | Nepali Customer Service

Call Center | Nepali Customer Service

Fusion CX

1 - 5 years

3 - 6 Lacs

durgapur

Posted:6 days ago| Platform:

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Skills Required

voice process telecom customer support representative escalation management voice support service excellence customer service service quality process compliance recruitment

Work Mode

Work from Office

Job Type

Full Time

Job Description

Call Center Jobs in Durgapur | Nepali Customer Service Nepali-speaking Customer Support Representative Telecom Durgapur

Are you fluent in Nepali and seeking call center jobs in Durgapur? Fusion CX is hiring Nepali-speaking Customer Support Representatives for a voice process, offering clear development opportunities and a supportive workspace. This role fits individuals who want structured learning and steady growth in customer service.

Key Responsibilities for a Nepali-speaking Customer Support Representative in Fusion CX Durgapur:

Voice Support:
Deliver excellent voice support to customers and address their concerns.
Attention to Detail:
Maintain accuracy and quality in all customer interactions.
Process Compliance:
Follow SOPs while addressing customer issues to ensure consistent service quality.
Escalation Management:
Escalate unresolved cases to the appropriate team as per process guidelines.

Job Requirement

Preferred Candi Profile for the Nepali-speaking Customer Support Representative in Durgapur:

Education: Bachelor s degree preferred; distance-learning candi apply if exams are within 6 ths.
Skills: Strong English communication skills (mandatory) and fluency in Nepali.
Availability: Willingness to work rotational shifts and on-site work.
Experience: Freshers are welcome.

Why Join Fusion CX?

Fusion CX provides an inclusive workspace that encourages skill-building and career growth.

Clear development pathways
Stable shift structure with a 6-day work week
Supportive team culture with a focus on service excellence

If you are seeking call center jobs in Durgapur, apply today to be part of Fusion CX s growing team in Fusion CX Durgapur.

Upload your CV/resume or any other relevant file. Max. file size: 64 MB.

Nepali-speaking Customer Support Representative Telecom Durgapur

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Call Center | Nepali Customer Service