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10.0 - 20.0 years
10 - 18 Lacs
Gurugram
Hybrid
About the team This will be a part of operations team What you will be doing Oversees one or more teams of customer service associates who handle customer service inquiries and problems via phone and/or email. Monitors operations to ensure adherence to service level standards and company/department policies and procedures. Ensures professional and courteous customer support services are delivered to remote a productive and positive relationship with customers. Ensures adequate phone coverage including making decisions regarding scheduling changes. Acts as an escalation point for resolving the most difficult customer issues. Evaluates the quality of customer service associates calls from customers; provides feedback to reps on strengths and areas for improvement. Communicates with clients, vendors and other departments to ensure quality service delivery and customer satisfaction. Serves as an escalation point for resolving the most difficult customer issues. Responsible for performance appraisals, disciplinary actions, hiring/interviewing, promotions and salary changes. Provides coaching and mentoring to contact center supervisors and team leads and occasionally to customer service representatives. Approves and implements streamlining opportunities and process improvements. Coordinates customer service activities with other internal functions. Tracks and reports contact center performance against objectives and goals, i.e., quality, call volume, customer satisfaction, etc. May serve as a backup to more senior customer service management in their absence. Other related duties assigned as needed. High school diploma or GED. Associate or Bachelor degree or the equivalent combination of education, training, or work experience is preferable. What you Bring Considerable knowledge of the company products, services and business operations to enable resolution of customer inquiries Excellent customer service skills that build high levels of customer satisfaction Excellent verbal and written communication skills Must be detail-oriented and customer-driven, focusing on providing the highest quality products and services to FIS internal and external customers Ability to lead and manage large teams effectively Working knowledge of workforce management practices and tools, e.g., scheduling software, quality monitoring software Demonstrated problem-solving and decision-making skills Demonstrated analytic and root cause analysis skills for process improvement initiatives Demonstrates effective people skills and sensitivities when dealing with others General skill in the use of MS Office and other standard software applications required to perform the job duties Ability to work both independently and in a team environment What we offer you Working in an international company, alongside international colleagues. Being a part of an innovative and entrepreneurial environment of a growing department and team. Option to work fully remotely, with the necessary equipment provided by the company (computer, monitors, accessories). Development opportunities by using the company's on-line training database and LinkedIn Learning. Unique working atmosphere (team integration meetings, friendly working environment, support of experienced employees). Opportunity to get involved in social projects and local initiatives. A broad range of professional education and personal development opportunities A work environment built on collaboration and respect
Posted 5 hours ago
2.0 - 7.0 years
4 - 9 Lacs
Vijayawada
Work from Office
Job Role - Sales Team Leader Expectations/ Candidates from Direct Sales, B2B, Telecom, FMGC, Fintech or Device sales domain will be preferred. Experience2-8 years of relevant experience in sales and distribution/ business development. Qualification - Graduation / MBA Matrix The role will report to the Area Sales Manager(ASM) and will have 10-20 field executives as direct reports. Superpowers/ Skills that will help you succeed in this role 1.Grow Distribution and Market share in the assigned area of operations. 2. Visibility Accountability through Extensive QR & Sound box deployment and sale of the product 3. Identify and Recruit the sales team to align and drive business in the market. 4. Skilled in coaching and mentoring, a quick learner who grasps and puts into application new learned ideas and concepts 5. Plan the market size, span and geographies for FSE 6. Should be able to devise the best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap 7. Monitor the Quality parameters as suggested by the management 8. Validate and conduct the audits on the acquisitions and sales done by the team 9. Ensure the team members are in the market where sales & usage are done
Posted 6 hours ago
2.0 - 7.0 years
4 - 9 Lacs
Bengaluru
Work from Office
Job Role - Sales Team Leader Expectations/ Candidates from Direct Sales, B2B, Telecom, FMGC, Fintech or Device sales domain will be preferred. Experience2-8 years of relevant experience in sales and distribution/ business development. Qualification - Graduation / MBA Matrix The role will report to the Area Sales Manager(ASM) and will have 10-20 field executives as direct reports. Superpowers/ Skills that will help you succeed in this role 1. Grow Distribution and Market share in the assigned area of operations. 2. Visibility Accountability through Extensive QR & Sound box deployment and sale of the product 3. Identify and Recruit the sales team to align and drive business in the market. 4. Skilled in coaching and mentoring, a quick learner who grasps and puts into application new learned ideas and concepts 5. Plan the market size, span and geographies for FSE 6. Should be able to devise the best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap 7. Monitor the Quality parameters as suggested by the management 8. Validate and conduct the audits on the acquisitions and sales done by the team 9. Ensure the team members are in the market where sales & usage are done
Posted 6 hours ago
2.0 - 7.0 years
4 - 9 Lacs
Ludhiana, Chandigarh, Amritsar
Work from Office
Job Role - Sales Team Leader Expectations/ Candidates from Direct Sales, B2B, Telecom, FMGC, Fintech or Device sales domain will be preferred. Experience2-8 years of relevant experience in sales and distribution/ business development. Qualification - Graduation / MBA Matrix The role will report to the Area Sales Manager(ASM) and will have 10-20 field executives as direct reports. Superpowers/ Skills that will help you succeed in this role 1.Grow Distribution and Market share in the assigned area of operations. 2. Visibility Accountability through Extensive QR & Sound box deployment and sale of the product 3. Identify and Recruit the sales team to align and drive business in the market. 4. Skilled in coaching and mentoring, a quick learner who grasps and puts into application new learned ideas and concepts 5. Plan the market size, span and geographies for FSE 6. Should be able to devise the best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap 7. Monitor the Quality parameters as suggested by the management 8. Validate and conduct the audits on the acquisitions and sales done by the team 9. Ensure the team members are in the market where sales & usage are done.
Posted 6 hours ago
12.0 - 17.0 years
14 - 19 Lacs
Mysuru
Work from Office
The Site Reliability Engineer is a critical role in Cloud based projects. An SRE works with the development squads to build platform & infrastructure management/provisioning automation and service monitoring using the same methods used in software development to support application development. SREs create a bridge between development and operations by applying a software engineering mindset to system administration topics. They split their time between operations/on-call duties and developing systems and software that help increase site reliability and performance Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Overall 12+ yrs experience required. Have good exposure to Operational aspects (Monitoring, Automation, Remediations) - Monitoring tools exposure like New Relic, Prometheus, ELK, Distributed tracing, APM, App Dynamics, etc. Troubleshooting and documenting Root cause analysis and automate the incident Understands the Architecture, SRE mindset, Understands data model Platform Architecture and Engineering - Ability to design, architect a Cloud platform that can meet Client SLAs /NFRs such as Availability, system performance etc. SRE will define the environment provisions framework, identify potential performance bottlenecks and design a cloud platform Preferred technical and professional experience Effectively communicate with business and technical team members. Creative problem solving skills and superb communication Skill. Telecom domain experience is an added plus
Posted 7 hours ago
4.0 - 9.0 years
5 - 8 Lacs
Mumbai
Work from Office
TSM own -MUMBAI circle: #BAL JOB DESCRIPTION Born in 1995, Airtel aims to offer global connectivity and unlock endless opportunities. Our presence is positioned to serve nearly 96% of the nation's population with infrastructure to sustain cutting-edge technologies such as 5G, IoT, IQ, and Airtel Black. At Airtel, we strive to go beyond our duties to create impactful solutions for consumers, while also preserving the ecological balance. We create impact, take early ownership, and experiment with different career paths as part of our cultural fabric. Heres what you will get to experience as an Airtel employee: Limitless Impact: You get to make a difference to internal and external customers by taking small and big ideas to success and therefore leaving footprints at the scale of billions. And beyond.Limitless Ownership: You get to go above and beyond to take responsibility, challenge the norms and take risks to create big things in more ways than one.Limitless Careers: You have the freedom to imagine, and an open canvas available to you to experiment and implement new ideas to gain depth and breadth of experiences. So come join us, and #BeLimitless. Because you are. Job Details Job TitleTerritory Sales Manager OWN DesignationTerritory Sales Manager Job Code FunctionD2C Sub-FunctionHomes Location Level/GradeSenior Executive Position Description The purpose of this role is to be at the frontline of the business for an entire territory with the responsibility of driving sales and end-to-end customer service. The role demands a manager who can increase market share, revenue and execute the GTM strategy. Also, the role requires to engage with partners & foster business relationships to enhance business for D2C. Organizational Relationship Reporting ToRegional Head (~ Zonal / Area Sales Manager) Total number of employees supervised by you DIRECTLY or INDIRECTLY ManagerialIndividual Contributors Directly Indirectly Key Responsibilities & Accountabilities Sales Management: Drive revenue growth by focusing on new & existing partners and expanding the company's footprint within the territory. Optimize the sales and distribution network to enhance market penetration. Strengthen the distribution ecosystem by increasing BTL activities in areas of operation, effective coverage, and transacting outlets. Ensure brand visibility through organized go-to market merchandising activities to drive gross & net adds. Maintain adequate stock levels of various components in the inventory within the territory. Customer Experience: Implement processes to enhance the overall customer experience, customer satisfaction, and issue resolution. Ensure compliance with policies and processes by the retail / distribution partners and ensure customer SLAs are met. Lead timely closure of service request loops & intervene and handle complaints in case of escalations. Stakeholder Management: Manage & expand retailer network through incentives, seamless grievance redressal and quality of service. Form partnerships and train retailers on product features / sales techniques / market positioning to strengthen the D2C business. Effectively implement active relationship management programs & negotiate agreements with partners to ensure mutually beneficial terms and conditions. Maintain industry best practices to enhance the efficiency and competitiveness of services. Collect feedback and generate regular reports for improved management. People Management Lead the territory team and update their knowledge base to cater to the organizational need. Coordinate between D2C Zonal / Area managers of sales and service. Manage the team responsible for installing, servicing, and repairing structures and major components. Anchor trainings as required for team member development. Own and manage a strong people connects at all levels across the organization. Collaborate with central functions such as marketing, finance, and HR to ensure alignment with broader company policies. Knowledge, Certifications and Experience Education QualificationFull time graduate degree, MBA / PGDM (optional) Total Experience2+ years of experience in sales preferably Telecom / FMCG Key Interactions Internal / External Stakeholders (Internal means External to the department and internal to the organization; External means External to the organization) InternalZonal / Area Sales Managers & Field Sales Executives ExternalChannel Partners & Retailers / Distributors / Local Cable Operators Skills and Competencies Technical Competencies Proficiency in sales and marketing techniques Basic knowledge of MS Office: Excel, PowerPoint, Word & Outlook Leadership and Behavioural Competencies Problem Solving Analytical Skills Communication Skills (oral/written) Interpersonal Skills Teamwork and Collaboration Result Orientation Customer Obsession Positive Drive and Energy
Posted 9 hours ago
3.0 - 5.0 years
37 - 40 Lacs
Chennai
Work from Office
About us One team. Global challenges. Infinite opportunities. At Viasat, we re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What you'll do The Customer Engineering team is a group of highly technical engineers who are tasked with maintaining and developing the reliability, scalability, and performance of the Service to different Enterprise Customers. The Customer Engineering Team is empowered to drive technical resolutions across the technology stack from hardware through to application and all stops in between. The team is also responsible to build and maintain Alerts to proactively monitor the service and act as the technical liaison between Customer facing teams and the Engineering teams. The day-to-day As a Site Reliability Engineer, you will Identify and investigate potential and actual customer performance problems, recommend, and prioritize remediation, and assess effectiveness of remediation actions Participate in and provide feedback on product design, especially regarding reliability and availability Drive initiatives with partner teams to improve the reliability and performance of the Service through improved system design Drive a culture of intolerance to manual activity which results in a highly automated environment delivering scalable solution Work Closely with Customer facing teams (Technical Account Mangers and Program Teams) to understand and prioritize the Customer issues Drive monitoring and automation initiatives Create and present Performance reports for technical and management stakeholders Work closely with Engineering teams to communicate and prioritize the service impacting issues Reproduce and test the Customer issues in the Lab Develop Automated scripts and tools to Enable monitoring of the Service Be part of on-call rotations What you'll need 5+ years experience in troubleshooting and triage of network issues in a fast paced environment, to support customers. 5+ years experience in Network Operations or Product Support Advanced knowledge of modern programming languages, especially Python An ability to understand large complex systems and a passion to constantly improve environments Strong networking knowledgeTCP/IP, IPSEC, VPN, NAT, Routing Protocols, AAA L2 L3 protocol OSPF, BGP, ISIS, STP, VLAN, NAT, Firewall, DHCP Set priorities and work efficiently in a fast-paced environment Demonstrated ability to deliver results on time with high quality and attention to detail Demonstrated ability to work with ambiguous requirements, adapt, and learn Experience with data analytics tools(Splunk, Kibana) Keen (data-driven) decision making skills under incomplete information Excellent face-to-face and remote customer rapport Bachelor s degree in electrical engineering, Computer Science, or Computer Engineering Up to 10% travel What will help you on the job Preferences Experience analyzing data and trending to gain operational efficiencies Telecom or related operational service experience, especially wireless networks Previous technical role in a DevOps/SRE workflow Experience with Satcom technology Experience/knowledge GCP, AWS, Big Query EEO Statement Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click
Posted 3 days ago
3.0 - 5.0 years
3 - 4 Lacs
haryana, uttarpradesh, uttarakhan
Work from Office
Onboard mobile retailers as franchise partners Achieve store-wise sales targets; manage stock & inventory 3+ years of experience in smartphone/telecom industry Hands-on experience in franchise onboarding, partner management
Posted 3 days ago
3.0 - 5.0 years
3 - 4 Lacs
Lucknow, Jaipur, Delhi / NCR
Work from Office
Onboard mobile retailers as franchise partners Achieve store-wise sales targets; manage stock & inventory 3+ years of experience in smartphone/telecom industry Hands-on experience in franchise onboarding, partner management
Posted 3 days ago
2.0 - 5.0 years
4 - 6 Lacs
Gurugram
Work from Office
As an SMS Procurement Manager, play a crucial role in managing & developing relationships with SMS carriers to ensure the smooth operation of SMS services. Responsible for negotiating & carrier agreements, optimizing routing, monitoring performance.
Posted 3 days ago
2.0 - 4.0 years
6 - 10 Lacs
Bengaluru
Work from Office
ob Title: Junior CAD Technician – Technology Role Summary WSP is seeking a detail-oriented Junior CAD Technician to support the Intelligent Transportation Systems (ITS) design team in producing high-quality, technology-focused infrastructure drawings. The successful candidate will assist in delivering detailed design drawings for ITS installations, including telecom duct networks, roadside technology cabinets, CCTV, VMS, vehicle detection systems, and communication infrastructure across highways and urban mobility projects. Key Responsibilities Develop accurate and coordinated ITS-specific CAD drawings from engineers’ redlines and conceptual sketches. Prepare detailed plan layouts, cross-sections, and construction details for ITS infrastructure such as:Telecom and power duct routes Equipment cabinets and feeder pillarsRoadside technology layout for ANPR, CCTV, MIDAS, VMS, and RTUs Cable containment and chamber details Ensure compliance with relevant ITS design standards (e.g., DMRB, Highways England/Major Roads ITS specifications). Maintain and update CAD models and drawing registers in line with project and client requirements.Collaborate with ITS Engineers and BIM teams to coordinate multi-disciplinary designs using platforms like Navisworks and Civil 3D. Key Skills & Competencies Proficiency in AutoCAD and Civil 3D for linear and infrastructure-based drafting. Experience working with ITS and highway technology drawings is highly desirable. Familiarity with tools such as Navisworks, ProjectWise, and Microsoft Office Suite. Strong understanding of telecom and electrical ducting layouts, technology mounting arrangements, and cabinet installation drawings. Excellent English communication skills for coordination and documentation. Ability to work independently while being a committed member of a delivery-focused design team. Qualifications Diploma in Civil, Electronic and Communication , Electrical, or Drafting Technology. Previous exposure to transport technology or ITS projects will be an added advantage.
Posted 3 days ago
8.0 - 13.0 years
14 - 19 Lacs
Bengaluru
Work from Office
Job Title - S&C Global Network - AI - CMT ML Ops - Manager Management Level:7- Manager Location:Open Must-have skills: AI Architecture/ Gen AI Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. AI Architecture strategy and Assessment: Lead the development and assessment of AI architectures, ensuring they align with business goals and objectives. Evaluate existing AI solutions, identifying areas for improvement, optimization, and innovation. Operating Model Design: Design robust operating models for Generative AI implementations, considering scalability, efficiency, and business impact. Collaborate with cross-functional teams to integrate AI capabilities seamlessly into existing operational workflows. Develop comprehensive blueprints for Generative AI solutions, outlining technical specifications, data requirements, and integration points. Ensure blueprints adhere to industry best practices and standards. Roadmap Building: Create strategic roadmaps for the implementation and evolution of Generative AI solutions. Define milestones, key performance indicators (KPIs), and success criteria to measure the progress of AI initiatives. Incubating GenAI Solutions: Identify emerging trends and technologies in Generative AI and incubate innovative solutions. Work closely with research and development teams to experiment and prototype new Generative AI concepts. Oversee the end-to-end implementation of Generative AI solutions, collaborating with engineering teams to ensure successful deployment. Provide technical leadership and guidance throughout the implementation lifecycle. Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Proven track record of designing and implementing successful AI solutions in real-world business environments. In-depth knowledge of AI architectures, frameworks, and tools. Strong analytical and problem-solving skills. Excellent communication and collaboration abilities, with experience working cross-functionally. Demonstrated leadership in driving AI initiatives from conception to deployment. Experience in Telecom or Hi Tech or Software and platform industry desirable Tools & Techniques Proficiency in Python programming language and key libraries like Pandas, TensorFlow, PyTorch, and Keras. Understanding and implemention knowledge of deep learning architectures such as CNNs, RNNs, and GANs. Good software engineering practices, including code modularization, documentation, and testing Familiarity with cloud platforms like AWS, Google Cloud, or Microsoft Azure can be beneficial for deploying and scaling GenAI models. If you are a visionary AI architect with a passion for innovation and a proven track record of delivering impactful Generative AI solutions, we invite you to apply and contribute to our dynamic and forward-thinking organization. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: 8+ years Educational Qualification: Btech/ BE
Posted 4 days ago
8.0 - 10.0 years
27 - 42 Lacs
Chennai
Work from Office
Job Summary We are seeking a Sr. Developer with 8 to 10 years of experience to join our team. The ideal candidate will have expertise in IBM Data power SaaS IBM Datapower Appliance and API lifecycle management. This role involves working in a hybrid model with a focus on developing and managing API gateways and analytics solutions. Experience in the telecom domain is a plus. Responsibilities Develop and maintain robust API gateways using IBM Datapower technologies to ensure seamless data flow and integration. Oversee the complete API lifecycle management process ensuring efficient deployment and monitoring of APIs. Collaborate with cross-functional teams to design and implement scalable analytics solutions that drive business insights. Utilize containerization techniques to enhance application deployment and management processes. Provide technical expertise in IBM Datapower Appliance to optimize system performance and reliability. Implement best practices for API security and governance to protect sensitive data and ensure compliance. Analyze and troubleshoot complex technical issues providing timely resolutions to maintain system integrity. Contribute to the continuous improvement of development processes and methodologies to enhance team productivity. Engage in code reviews and provide constructive feedback to ensure high-quality code standards are maintained. Participate in the design and architecture of new features and enhancements to support business growth. Stay updated with the latest industry trends and technologies to drive innovation within the team. Collaborate with stakeholders to gather requirements and translate them into technical specifications. Ensure that all solutions align with the companys strategic goals and contribute to its success. Qualifications Possess strong technical skills in IBM Data power SaaS IBM Datapower Appliance and API lifecycle management. Demonstrate proficiency in analytics and containerization techniques to support application development. Experience in the telecom domain is a plus providing valuable insights into industry-specific challenges. Exhibit excellent problem-solving abilities and a proactive approach to addressing technical issues. Strong communication skills to effectively collaborate with team members and stakeholders. Ability to work in a hybrid model balancing remote and on-site work requirements. Commitment to continuous learning and professional development to stay ahead in the field.
Posted 4 days ago
3.0 - 8.0 years
15 - 19 Lacs
Gurugram
Work from Office
Job Title - S&C Global Network - AI - CMT AI ML Consultant Management Level:9- Consultant Location:Open Must-have skills: Gen AI ML Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. WHATS IN IT FOR YOU Accenture has committed to invest USD 3Billion into GenAI in the next 3 years. We will continually invest in your learning and growth. You'll work with Accentures highly skilled and experienced practitioners, and Accenture will support you in growing your own career path and interests. Youll be part of a diverse, vibrant, global Accenture Data and AI community, continually pushing the boundaries of business capabilities. What you would do in this role ML Maturity Assessment: Conduct comprehensive assessments of the organization's ML maturity, identifying strengths, weaknesses, and areas for improvement. Provide strategic recommendations to enhance the overall ML capability and align it with business objectives. ML Ops Roadmap & Processes: Develop ML Ops roadmaps and establish robust processes for the end-to-end machine learning lifecycle, including data preparation, model training, deployment, and monitoring. Implement best practices in ML Ops to ensure efficiency, scalability, and reliability of ML systems. Implementation of Gen AI Solutions: Lead the design and implementation of state-of-the-art Generative AI solutions, leveraging deep learning frameworks such as TensorFlow and PyTorch. Drive innovation in Gen AI, staying abreast of the latest advancements and incorporating cutting-edge technologies into solutions. Incubating and Designing: Proactively identify opportunities for ML and / or Gen AI applications within the organization. Work closely with cross-functional teams to incubate and design bespoke ML solutions tailored to business requirements. Technical Leadership: Provide technical leadership and mentorship to data scientists, engineers, and other team members. Collaborate with stakeholders to ensure alignment between technical solutions and business objectives. Collaboration and Communication: Collaborate with business stakeholders to understand their needs and translate them into ML and Gen AI requirements. Effectively communicate complex technical concepts to non-technical audiences. Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Proven expertise in conducting ML maturity assessments and developing ML Ops roadmaps. Hands-on experience in operationalizing the Machine learning system on a cloud and / or an On-Prem platform. Experience in implementing Generative AI solutions, including incubation, design, and deployment will be a big plus. Proficiency in deep learning frameworks such as TensorFlow and PyTorch. Good knowledge of ML Ops best practices and processes. Excellent problem-solving skills and ability to design scalable and reliable ML architectures. Strong leadership and communication skills, with a track record of leading successful ML initiatives. Experience in Telecom or Hi Tech or Software and platform industry desirable Tools & Techniques TensorFlow, PyTorch, Scikit-learn, Keras NumPy, Pandas Matplotlib, Seaborn TensorFlow Serving, Docker and Kubernetes Good software engineering practices, including code modularization, documentation, and testing. Experience with open API , Integration architecture , microservices Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: 4+ years Educational Qualification: Btech/ BE
Posted 4 days ago
6.0 - 8.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Skill required: Fulfill - Service Fulfillment Designation: Supply Chain Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 6 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Responsibilities of this role may include activities related to Service Requests, Track & Trace, Vendor Maintenance, and Costing in various system platforms. The Replenishment Assistant plays a vital role in supporting the Replenishment team by ensuring seamless coordination between vendors, logistics, and internal departments. This position may be responsible for managing and validating PO Accuracy in Prism, which include key details such as pricing, quantities, and delivery dates to align with expectations. The Replenishment Assistant works directly with vendors to resolve issues and maintain the accuracy of the supply chain. Additionally, the role may involve maintaining and updating vendor information in Blue Yonder-SCPO and Arrowstream, ensuring that aspects of vendor setup information is accurate and current.The Replenishment Assistant may also be responsible for processing drop shipments and other service requests in SOUS, supporting the Sales team to ensure the timely fulfillment of orders. This role may also support in identifying opportunities for process improvement thus contributing to the overall efficiency of the Replenishment operations. The Replenishment Assistant must be highly organized and detail-oriented, managing multiple tasks effectively while maintaining strong vendor and internal team relationships. Ultimately, this role helps drive the success of organization by ensuring smooth and efficient product flow and supporting the execution of operational tasks. What are we looking for Qualification:Three-year degree (Bachelors Degree) is highly preferred. Equivalent work experience and applicable certifications may be considered as well (Military Service, APICS, CPM, etc.) Experience:6+ years of direct inventory management/supply chain experience preferred, with food service experience a plusPossess superior oral and written communication along with strong analytical skillsAbility to communicate clearly and professionally with suppliers, sales, field partners and other business contacts via telephone, email, and video conferencingMust be able to deal with high pressure situations to meet daily/weekly timelines with a high sense of urgencyHigh attention to detail, strong interpersonal skills and customer orientation, and fact-based decision makingAbility to quickly learn new technologies, with Blue Yonder-SCPO / Prism / Arrowstream experience heavily preferred. Proficiency and proven experience in Microsoft Office Suite, includingMicrosoft Outlook, Microsoft Excel, Microsoft PowerPoint and Microsoft Word Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts You would be responsible for Replenishment activities, Track & Trace and Vendor Maintenance Qualification Any Graduation
Posted 4 days ago
2.0 - 7.0 years
11 - 16 Lacs
Gurugram
Work from Office
Senior Analyst (CL 10) Job Title - Finance - Senior Analyst Entity (Corp Dev GGN/BGN) Management Level :10 Senior Analyst Location:Bangalore/Gurgaon Must have skills: Experience in FDD, advanced financial analysis and proficient Microsoft Excel Good to have skills:Power BI Experience: Minimum 2 year(s) of experience is required Educational Qualification: CA/CPA/MBA/CFA (Accurate educational details should capture) Job Summary : As a Senior Analyst, works closely with Americas and Europe FDD teams while developing an excel Databook consisting of several schedules pertaining to targets profitability, balance sheet, forecast, etc. Perform key operating and financial analysis, attending target meetings and attending round tables. Attend target meetings, negotiation calls along with Europe and Americas teams actively take minutes of the meeting which can be used for quality diligence. Provide continuity/transition to the post-merger integration and operational finance teams post-closing. Roles & Responsibilities: Prepare and summarize M&A databook from various sources (marketing materials, public filings, meetings, calls, etc.). Prepare and assess the quality of the Target Companys earnings, operating metrics, debt, and net working capital. Perform analysis on the historical and forecasted income statement and balance sheet, including customer data and KPIs. Attend meetings with Target Company management, including action items. Prepare and roll forward closing balance sheet during the transaction closing process. Professional & Technical Skills: Minimum 2 years experience in professional services orconsulting in major accounting/financialfirm. Prior Financial due diligence experience is a must and have supported multiple financial due diligence projects Well versed with Microsoft excel, Microsoft PPT, Microsoft word and Power BI (preferred) Additional Information: The ideal candidate should possess a strong educational background in Finance or a related field, along with a proven track record in financial and analytical skills, hands-on experience with mergers and acquisitions, project management skills, highly effective verbal and written communications skills and familiarity with merger and stock purchase agreements. This position is based at our Gurugram and Bengaluru office. About Our Company | AccentureQualification Experience: Minimum 2 year(s) of experience is required Educational Qualification: CA/CPA/MBA/CFA (Accurate educational details should capture)
Posted 4 days ago
2.0 - 7.0 years
16 - 20 Lacs
Bengaluru
Work from Office
Job Title - S&C Global Network - AI - CMT AI Architecture - Sr Manager Management Level:6-Senior Manager Location:Open Must-have skills: AI Architecture/ Gen AI Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. AI Architecture strategy and Assessment: Lead the development and assessment of AI architectures, ensuring they align with business goals and objectives. Evaluate existing AI solutions, identifying areas for improvement, optimization, and innovation. Operating Model Design: Design robust operating models for Generative AI implementations, considering scalability, efficiency, and business impact. Collaborate with cross-functional teams to integrate AI capabilities seamlessly into existing operational workflows. Develop comprehensive blueprints for Generative AI solutions, outlining technical specifications, data requirements, and integration points. Ensure blueprints adhere to industry best practices and standards. Roadmap Building: Create strategic roadmaps for the implementation and evolution of Generative AI solutions. Define milestones, key performance indicators (KPIs), and success criteria to measure the progress of AI initiatives. Incubating GenAI Solutions: Identify emerging trends and technologies in Generative AI and incubate innovative solutions. Work closely with research and development teams to experiment and prototype new Generative AI concepts. Oversee the end-to-end implementation of Generative AI solutions, collaborating with engineering teams to ensure successful deployment. Provide technical leadership and guidance throughout the implementation lifecycle. Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Proven track record of designing and implementing successful AI solutions in real-world business environments. In-depth knowledge of AI architectures, frameworks, and tools. Strong analytical and problem-solving skills. Excellent communication and collaboration abilities, with experience working cross-functionally. Demonstrated leadership in driving AI initiatives from conception to deployment. Experience in Telecom or Hi Tech or Software and platform industry desirable Tools & Techniques Proficiency in Python programming language and key libraries like Pandas, TensorFlow, PyTorch, and Keras. Understanding and implemention knowledge of deep learning architectures such as CNNs, RNNs, and GANs. Good software engineering practices, including code modularization, documentation, and testing Familiarity with cloud platforms like AWS, Google Cloud, or Microsoft Azure can be beneficial for deploying and scaling GenAI models. If you are a visionary AI architect with a passion for innovation and a proven track record of delivering impactful Generative AI solutions, we invite you to apply and contribute to our dynamic and forward-thinking organization. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: 12+ years Educational Qualification: Btech/ BE
Posted 4 days ago
12.0 - 17.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Project Role : Tech Delivery Subject Matter Expert Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills : Service Fulfillment, Application Design, Data Modeling Techniques and Methodologies, Process Improvements Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : BE or equivalent Summary :As a Tech Delivery Subject Matter Expert, you will drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Expected to provide solutions to problems that apply across multiple teams- Lead process improvement initiatives to enhance service fulfillment- Develop and implement data modeling techniques and methodologies- Design and optimize application architecture Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Fulfillment, Data Modeling Techniques and Methodologies, Process Improvements, Application Design- Strong understanding of IT service delivery processes- Experience in implementing technology best practices- Knowledge of business process architecture principles- Ability to analyze and interpret complex data sets Additional Information:- The candidate should have a minimum of 12 years of experience in Service Fulfillment- This position is based at our Bengaluru office- A BE or equivalent is required Qualification BE or equivalent
Posted 4 days ago
6.0 - 11.0 years
11 - 16 Lacs
Bengaluru
Work from Office
Job Title - S&C Global Network - AI - CMT ML Ops Ass Manager Management Level:8- Associate Manager Location:Open Must-have skills: AI Architecture/ Gen AI Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. AI Architecture strategy and Assessment: Lead the development and assessment of AI architectures, ensuring they align with business goals and objectives. Evaluate existing AI solutions, identifying areas for improvement, optimization, and innovation. Operating Model Design: Design robust operating models for Generative AI implementations, considering scalability, efficiency, and business impact. Collaborate with cross-functional teams to integrate AI capabilities seamlessly into existing operational workflows. Develop comprehensive blueprints for Generative AI solutions, outlining technical specifications, data requirements, and integration points. Ensure blueprints adhere to industry best practices and standards. Roadmap Building: Create strategic roadmaps for the implementation and evolution of Generative AI solutions. Define milestones, key performance indicators (KPIs), and success criteria to measure the progress of AI initiatives. Incubating GenAI Solutions: Identify emerging trends and technologies in Generative AI and incubate innovative solutions. Work closely with research and development teams to experiment and prototype new Generative AI concepts. Oversee the end-to-end implementation of Generative AI solutions, collaborating with engineering teams to ensure successful deployment. Provide technical leadership and guidance throughout the implementation lifecycle. Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Proven track record of designing and implementing successful AI solutions in real-world business environments. In-depth knowledge of AI architectures, frameworks, and tools. Strong analytical and problem-solving skills. Excellent communication and collaboration abilities, with experience working cross-functionally. Demonstrated leadership in driving AI initiatives from conception to deployment. Experience in Telecom or Hi Tech or Software and platform industry desirable Tools & Techniques Proficiency in Python programming language and key libraries like Pandas, TensorFlow, PyTorch, and Keras. Understanding and implemention knowledge of deep learning architectures such as CNNs, RNNs, and GANs. Good software engineering practices, including code modularization, documentation, and testing Familiarity with cloud platforms like AWS, Google Cloud, or Microsoft Azure can be beneficial for deploying and scaling GenAI models. If you are a visionary AI architect with a passion for innovation and a proven track record of delivering impactful Generative AI solutions, we invite you to apply and contribute to our dynamic and forward-thinking organization. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: 6+ years Educational Qualification: Btech/ BE
Posted 4 days ago
3.0 - 8.0 years
1 - 5 Lacs
Ahmedabad
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Infrastructure Program Control Services Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Network Operations Representative, you will configure, integrate, and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. You will also manage back office system data records and support customer activations and configuration adjustments. Your typical day will involve ensuring the smooth functioning of the telecommunication network and providing support to customers. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Manage the configuration and integration of telecommunication network elements.- Support customer activations and configuration adjustments.- Ensure the smooth functioning of the telecommunication network.- Manage back office system data records.- Collaborate with the team to provide solutions to work-related problems. Professional & Technical Skills: - Must To Have Skills: Proficiency in Infrastructure Program Control Services.- Good To Have Skills: Experience with network configuration management tools.- Strong understanding of telecommunication network elements and their life cycle management.- Experience in managing back office system data records.- Knowledge of customer activation and configuration adjustment processes. Additional Information:- The candidate should have a minimum of 3 years of experience in Infrastructure Program Control Services.- This position is based at our Ahmedabad office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 4 days ago
3.0 - 8.0 years
12 - 16 Lacs
Bengaluru
Work from Office
Job Title - S&C Global Network - AI - CMT AI ML Consultant Management Level:9- Consultant Location:Open Must-have skills: Gen AI ML Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. WHATS IN IT FOR YOU Accenture has committed to invest USD 3Billion into GenAI in the next 3 years. We will continually invest in your learning and growth. You'll work with Accentures highly skilled and experienced practitioners, and Accenture will support you in growing your own career path and interests. Youll be part of a diverse, vibrant, global Accenture Data and AI community, continually pushing the boundaries of business capabilities. What you would do in this role ML Maturity Assessment: Conduct comprehensive assessments of the organization's ML maturity, identifying strengths, weaknesses, and areas for improvement. Provide strategic recommendations to enhance the overall ML capability and align it with business objectives. ML Ops Roadmap & Processes: Develop ML Ops roadmaps and establish robust processes for the end-to-end machine learning lifecycle, including data preparation, model training, deployment, and monitoring. Implement best practices in ML Ops to ensure efficiency, scalability, and reliability of ML systems. Implementation of Gen AI Solutions: Lead the design and implementation of state-of-the-art Generative AI solutions, leveraging deep learning frameworks such as TensorFlow and PyTorch. Drive innovation in Gen AI, staying abreast of the latest advancements and incorporating cutting-edge technologies into solutions. Incubating and Designing: Proactively identify opportunities for ML and / or Gen AI applications within the organization. Work closely with cross-functional teams to incubate and design bespoke ML solutions tailored to business requirements. Technical Leadership: Provide technical leadership and mentorship to data scientists, engineers, and other team members. Collaborate with stakeholders to ensure alignment between technical solutions and business objectives. Collaboration and Communication: Collaborate with business stakeholders to understand their needs and translate them into ML and Gen AI requirements. Effectively communicate complex technical concepts to non-technical audiences. Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Proven expertise in conducting ML maturity assessments and developing ML Ops roadmaps. Hands-on experience in operationalizing the Machine learning system on a cloud and / or an On-Prem platform. Experience in implementing Generative AI solutions, including incubation, design, and deployment will be a big plus. Proficiency in deep learning frameworks such as TensorFlow and PyTorch. Good knowledge of ML Ops best practices and processes. Excellent problem-solving skills and ability to design scalable and reliable ML architectures. Strong leadership and communication skills, with a track record of leading successful ML initiatives. Experience in Telecom or Hi Tech or Software and platform industry desirable Tools & Techniques TensorFlow, PyTorch, Scikit-learn, Keras NumPy, Pandas Matplotlib, Seaborn TensorFlow Serving, Docker and Kubernetes Good software engineering practices, including code modularization, documentation, and testing. Experience with open API , Integration architecture , microservices Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: 4+ years Educational Qualification: Btech/ BE
Posted 4 days ago
7.0 - 12.0 years
11 - 15 Lacs
Bengaluru
Work from Office
Project Role : Business Process Architect Project Role Description : Design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. Assist in quality management reviews, ensure all business and design requirements are met. Educate stakeholders to ensure a complete understanding of the designs. Must have skills : Service Fulfillment Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : BE or equivalent Summary :As a Business Architect, you will be responsible for leading current state assessments, identifying high-level customer requirements, and developing business solutions to create tangible business value for the client. Your typical day will involve defining opportunities, developing business cases, and ensuring service fulfillment using Spring Boot, Microservices, and Light Weight Architecture. Roles & Responsibilities:- Lead current state assessments and identify high-level customer requirements.- Define opportunities to create tangible business value for the client.- Develop business solutions and structures needed to realize these opportunities.- Develop business cases to achieve the vision.- Ensure service fulfillment using Spring Boot, Microservices, and Light Weight Architecture. Professional & Technical Skills: - Must To Have Skills: OSS, Spring Boot, Microservices and Light Weight Architecture- Good To Have Skills: Experience in Business Architecture, Business Process Management, and Business Analysis.- Design, solution, Integrate,data modeling, networking experience required; Telecom OSS with Inventory and Integration Knowledge Required- Strong understanding of business processes and systems.- Experience in developing business cases and proposals.- Excellent communication and stakeholder management skills. Additional Information:- The candidate should have a minimum of 7.5 years of experience in Service Fulfillment.- The ideal candidate will possess a strong educational background in Business Architecture, Business Process Management, or a related field, along with a proven track record of delivering impactful business solutions. Qualification BE or equivalent
Posted 4 days ago
2.0 - 7.0 years
3 - 6 Lacs
Kasargode, Thalassery, Kannur
Work from Office
Urgent opening for Sales Manager / SSM- MAX LIFE INSURANCE Recruiting advisors, handling the team & generating business from them Motivate agents to achieve company's targets Reporting to BM CTC : 3 - 6 Lakhs Send your CV to bookmark.hr@gmail.com Required Candidate profile Graduates with minimum 1year sales experience can apply. CTC negotiable based on current CTC and interview performance . Experience in financial product sales is an added advantage CTC : 3 - 6 Lakhs Perks and benefits Attractive incentive structure
Posted 4 days ago
3.0 - 8.0 years
3 - 6 Lacs
Kochi/ Cochin, Kollam, Kottayam
Work from Office
SM / SSM / ABM with Future Generali Life Insurance - Agency Channel CTC : 3 - 6 Lakhs CTC negotiable based on currrent CTC Recruiting & Managing a team of 7-10 agents & achieve sales through them Reporting to BM Send your CV to bookmark.hr@gmail.com Required Candidate profile Graduates with 3 year sales experience can appply . Candidates from Insurance, Banking , financial product sales have added advantage Send your CV to bookmark.hr@gmail.com
Posted 4 days ago
10.0 - 14.0 years
35 - 60 Lacs
Pune
Work from Office
Job Summary Own the pre sales function for portfolio Evangelize and build presales competencies for BU in at least one domain account mining activities and opening up new business opportunities within the portfolio. Own BD function for the portfolio support Partner with SBU heads Region heads Client Partners and Account Executives in portfolio strategy planning meeting SBU targets with the objective of increasing the Win Ratio of deals within the guidelines of the BU. Responsibilities For large opportunities support solution detailing articulation and overall client conversation process while responding to opportunities with the objective of taking end to end responsibility of RFP responses and working with all stakeholders in designing a winnable solution as part of the bid response Support Pre-sales efforts of the Business Development Team (includes Proposal writing commercial constructs and related collaterals) Assist in solution development and articulation based on the scope and problem statement in RFPs Support building the domain capability Coordinate and support client visits. Own stages of Pre-sales cycle (e.g. Request for Information (RFI) Lead Generation Go-to-Market for geographies / industry segments Gather and report industry information (e.g. Know Your Customer (KYC) Competitor Intelligence Market Trends etc.) Strong Communication skills Team / Interpersonal skills Analytical /Problem Solving skills Telecom Media Technology domain skills preferred
Posted 5 days ago
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