IT Analyst - Technical Support Brennan. Where true performance thrives. At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. Its a claim backed by our True Performance System – a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology. Why join Brennan True performance for our customers starts with a true belief in our people. It’s why we’ve structured our business to help our teams, and their talents, shine bright. It's why we’ve created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered. And it’s why we’ve built an organization where real innovation makes a genuine impact and generates true rewards for our team members. True rewards In addition to competitive remuneration, Brennan offers extensive benefits, including: Training and certification bonuses Culture Awards that recognize excellence Brennan Daredevils – our annual, all-expenses paid trip awarded to our top performers and outstanding contributors Vibrant, fun social activities. An environment that embraces learning and development The Role MUST have at least 6 months of experience in IT Service Desk / Windows Server / Wintel / Technical Support / Remote Support Services. Experience dealing with international clients or customers preferred. To provide customer service Inbound & outbound support to Brennan IT clients, engineers and staff. To coordinate, collaborate and escalate task within established timelines. To continuously improve the Efficiency and Excellence of Service Delivery as measured by Client Satisfaction ratings. Role Responsibilities Excellent communication skills with international calling customer experience are preferred. Ability to work under pressure to meet service level agreements. Great customer service experience is must. Configuring Outlook and troubleshooting. Configuring Network Printer/Offline Printer. Mapping Network Drives- Folder Access. Basic understanding on Intune & Azure, SCCM, DNS, DHCP, TCP IP Protocols Basic understanding of antivirus alert management. E.g Sophos, Sentinel one, Crowd strike etc Understanding on Distribution List, Security Group, Dynamic Groups, Shared Mailbox (And their differences with each other) Excellent time management skills to prioritize tasks and meet service level agreements (SLAs). Adaptability and willingness to learn new technologies and processes. Key Competencies and Qualifications required Friendly presence and helpful attitude; good interpersonal skills and ability to work well with others. Ability to utilize the applications for Microsoft Office for support, reporting and documentation. Excellent verbal and written communication skills. Ability to provide technical support over the phone; good phone etiquette, professional demeanour, previous customer service experience strongly desired. Good problem-solving skills; ability to visualize a problem or situation and think abstractly to solve it. Ability to handle constantly changing flow of call; remain productive during avail times, be able to multitask effectively during busy times, exercise patience and professionalism during stressful situations. Ability to think around problems and come up with creative solutions. Ability to work with or without direct supervision. Willing to work in a 24x7 work environment. Essential Skills Servers, O365, Intune, Mimecast, Exclaimer, Sophos/CrowdStrike/Defender/SentinalOne, VMware, DHCP, DNS, Group Policy, Hyper-V, SCOM, SCCM - Knowledge is highly preferable. Brennan is an equal opportunity employer.

Senior Developer Brennan. Where true performance thrives. At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. Its a claim backed by our True Performance System a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology. Why join Brennan True performance for our customers starts with a true belief in our people. Its why we’ve structured our business to help our teams, and their talents, shine bright. It's why we’ve created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered. And it’s why we’ve built an organisation where real innovation makes a genuine impact and generates true rewards for our team members. True rewards In addition to competitive remuneration, Brennan offers extensive benefits, including: Training and certification bonuses Culture Awards that recognise excellence Brennan Daredevils – our annual, all-expenses paid trip awarded to our top performers and outstanding contributors Vibrant, fun social activities. An environment that embraces learning and development The Role We are seeking an experienced Software Developer, the successful candidate will have strong software development background in ASP.NET Core, Azure and exposure to Dynamics 365 and Power Platform. The successful candidate will have excellent written and verbal communications skills, and demonstrable experience of building strong relationships with internal stakeholders. Role Responsibilities Responsibility for consulting, gathering, scoping and documenting business requirements Perform impact and risk assessments for the planned projects tasks Delivery of projects and services on time and budget End to End ownership and accountability for the implementation and execution of projects and tasks Maintaining pro-active communication during the implementation Adherence and compliance to the defined processes and tasks assigned Working with consultants, developers and business stakeholders as necessary to achieve business objectives Implementing best practice in security and SDLC In your everyday tasks Key Competencies and Qualifications required 5+ years in ASP.NET Core and Microsoft Azure development Strong knowledge of C# and client-side scripting including JavaScript/jQuery, HTML5, XML and CSS Strong knowledge of database engines Including MS/Azure SQL Scalable, cloud-first development in Microsoft Azure with a particular focus on App Service, Azure Functions, Logic Apps and Azure SQL. Understanding of RESTful APIs, authentication, and security best practices Familiarity with Agile development methodologies using Azure DevOps Services, including work item tracking and CI/CD pipelines. Exceptional verbal and written communication skills Passion and focus for customer service, and a “do whatever it takes” attitude and proactive approach Excellent analytical, lateral and research skills End to End ownership and accountability for the implementation and execution of projects Strong coordination skills and ability for multi-tasking Proven ability to work within and across various teams Capability to build and maintain relationships with customers and staff. Brennan is an equal opportunity employer.

Cloud Engineer L1 Brennan. Where true performance thrives. At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. Its a claim backed by our True Performance System a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology. Why join Brennan T rue performance for our customers starts with a true belief in our people. It’s why we’ve structured our business to help our teams, and their talents, shine bright. It's why we’ve created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered. And it’s why we’ve built an organisation where real innovation makes a genuine impact and generates true rewards for our team members. True rewards In addition to competitive remuneration, Brennan offers extensive benefits, including: Training and certification bonuses Culture Awards that recognise excellence Brennan Daredevils – our annual, all-expenses paid trip awarded to our top performers and outstanding contributors Vibrant, fun social activities. An environment that embraces learning and development The Role The role of Cloud Engineer is an engineering and enabling role. It looks at current operational practices, develops and enhances existing practices for both BAU and Projects for the Cloud Platform. The Cloud Engineer works within the team of skilled Cloud Services engineers to implement new services, maintain existing services, and ensure that the environment runs optimally and efficiently Role Responsibilities Maintain and support existing services; Upgrade existing implementations; Ensure timely resolution of tickets raised by level 1/2 Monitoring and escalating the errors to relevant levels Migration of VM’s from On-Premise to Cloud Engage with the client for smooth and timely delivery Monitor ESXi health promptly and isolation of performance issues Maintain the performance level and upkeep of the cloud infra. Timely restoration of client data 24x7 support, with rotational weekend work. Working within the team to develop processes to enable Automation, Orchestration, and Enhance existing services; Deployment of new VMs and backup as per the client requirements Follow ITIL process and ensure infrastructure systems are up to date. Be the communication bridge between and Level1 and the cloud engineering teams. Key Competencies To succeed in this role, you will have the following experience and competencies. Essential Must have 5-9 years of experience in VMware and virtualization/ESXI. This role requires the following Competencies and Experience; Excellent knowledge of VMware’s Hypervisor Should have experience in VM Deployment, VMigration, vSphere Extremely high-level attention to detail with the methodical troubleshooting process Independent time management skills Good verbal and written communication skills Industry-based certification including VCP 6 or above Hardware knowledge on HP, Cisco servers Open to work in 24*5 shift environment Desirable The following Competencies and Experience would be an advantage in this role; Knowledge of Veeam backup and replication Knowledge of Cisco UCS OR HP Blade Server G9/10 Exp. in working with cross-cultural teams Experience in Commvault backup VCP 6.5 Certification Brennan is an equal opportunity employer.

Security Specialist Brennan. Where true performance thrives. At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. Its a claim backed by our True Performance System a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology. Why join Brennan True performance for our customers starts with a true belief in our people. Its why weve structured our business to help our teams, and their talents, shine bright. It's why weve created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered. And its why weve built an organisation where real innovation makes a genuine impact and generates true rewards for our team members. True rewards In addition to competitive remuneration, Brennan offers extensive benefits, including: Training and certification bonuses Culture Awards that recognize excellence Brennan Daredevils – our annual, all-expenses paid trip awarded to our top performers and outstanding contributors Vibrant, fun social activities. An environment that embraces learning and development The Role This is a new role within Brennan, and its primary purpose is to support the current CISO, Security Team, and IT Operations Team in ensuring that Brennan is able to deliver to internal and external stakeholders with a high level of operational efficiency and efficacy, with the required security posture. This role requires a person who brings a security-centric mindset to the team, to ensure that Brennan’s governance, protection and defense, detection and response activities are being executed consistently and in alignment with obligations. Role Responsibilities Governance: Ensuring that scheduled and periodic security hygiene activities are completed on time and to expectations, aligned with ISO27001 and NIST CSF frameworks. Protection & Defense: Ensuring that the suite of security platforms used within Brennan are maintained to design, updated to meet requirements, and delivering on objectives. Detection & Response: Working with Brennan’s own SOC and other monitoring teams to ensure that detections are triaged and handled with the required level of rigour and responsiveness This role requires a strong understanding of a broad range of IT and Security technologies, with the ability to work across teams to achieve desired outcomes. The role includes an element of “hands-on” activities and is well supported by a range of IT and Security teams who also operate the IT and OT systems within Brennan. In order to deliver the right security outcomes for Brennan the role requires an eye for detail, and a desire for continual improvement. It requires excellent written and verbal communication skills in order to build relationships across Brennan, which will enable you to be a trusted source for security advice within the business. Key Competencies and Qualifications required Maintenance and upkeep of key security technologies; Completion of scheduled and ad hoc security related tasks across the Brennan network; Reporting and assessment of security-related metrics and outcomes; Working with IT (including OT and Network Teams) on a day to day basis to ensure agreed and desired outcomes are met; Liaising with security and IT leadership to ensure that the security program is run to design and requirement; Maintaining a relationship with other internal teams to foster an open and transparent relationship; Responding to automatically detected and manually notified alerts, and working those incidents based on documented and understood incident response processes; Providing subject matter expertise to colleagues and projects outside of the immediate role; Participate in sharing knowledge with other Brennan team members including preparing and reviewing documentation for same. Brennan is an equal opportunity employer.

Senior Cloud Consultant Brennan. Where true performance thrives. At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. Its a claim backed by our True Performance System – a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology. Why join Brennan True performance for our customers starts with a true belief in our people. It’s why we’ve structured our business to help our teams, and their talents, shine bright. It's why we’ve created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered. And it’s why we’ve built an organization where real innovation makes a genuine impact and generates true rewards for our team members. True rewards In addition to competitive remuneration, Brennan offers extensive benefits, including: Training and certification bonuses Culture Awards that recognize excellence Brennan Daredevils – our annual, all-expenses paid trip awarded to our top performers and outstanding contributors Vibrant, fun social activities. An environment that embraces learning and development The Role The Senior Cloud Consultant will be involved in delivering service support to customers in line with their contracted deliverables. you will be providing onsite and remote IT support to our Managed Application Services Customers. This will include Investigation of issues, providing estimates, requirements gathering, writing technical documentation, developing components, peer reviewing code and contributing to the Intellectual Property library. Role Responsibilities Provide L3 support for service delivery teams and resolve technical issues Proactively manage clients Microsoft Azure environments using the Azure Well-architected framework pillars Ensure adherence to our Service Delivery policies, processes and procedures Ensure service quality through technical competence and attention to detail. Strive for high levels of customer feedback scores. Work with Senior Cloud Consultants and Account Management staff to ensure effective management of the client base. Obtain and maintain industry certifications. Ensure support SLA targets are achieved. Identify opportunities to productized new services and offerings Develop new strategies to increase efficiency in the systems Key Competencies and Qualifications required Minimum of 6+ years of professional experience in In IT Industry and 3+ years in Azure Networking & Infrastructure. Experience in Azure Networking, Firewall, Load Balancing, Azure Infrastructure. Certification - AZ-700 (Azure Network Engineer Associate) & ITIL Foundation Strong analytical and problem-solving skills Excellent verbal and written communication skills Certification- AZ-104 (Azure Administrator Associate) or AZ-204 (Azure Developer Associate) Brennan is an equal opportunity employer.

L&D Coordinator Brennan. Where true performance thrives. At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. Its a claim backed by our True Performance System – a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology. Why join Brennan True performance for our customers starts with a true belief in our people. It’s why we’ve structured our business to help our teams, and their talents, shine bright. It's why we’ve created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered. And it’s why we’ve built an organization where real innovation makes a genuine impact and generates true rewards for our team members. The Role The Learning & Development Coordinator plays a key role in supporting the coordination and administration of training programs and initiatives. This position ensures the seamless delivery of learning activities and provides essential administrative support to the L&D Manager and Business Leaders. Role Responsibilities Manage the Brennan e-learning platform by overseeing user enrolments, tracking monthly active users (MAUs), monitoring training metrics and participation, following up on incomplete courses, and collaborating with business teams (e.g. Service Desk trainers) to ensure optimal platform utilization. Oversee the completion of the People First compliance program through the Brennan e-learning platform, including preparing monthly participant lists, tracking progress, following up on incomplete training, generating reports, and coordinating with Business Partners and Leaders on outstanding completions and status updates. Partner with business teams to coordinate the technical certification program, supporting career progression (career pathways) and broader professional development initiatives. Administer and manage the record-keeping requirements of Brennan’s Microsoft Azure certification program, including system updates related to new-starter certifications new enrolments and renewals. Administer the new Skills Matrix, including checking and authorizing Technical Certification salary uplift claims globally and ensuring intelliHR remains up to date Commercial in confidence Coordinate the planning, logistics, enrolments and communication for training sessions and workshops. Maintain comprehensive records of training activities, including the training calendar, attendance and participant feedback. Support the development and distribution of learning content and resources. Maintain accurate records of personal development goals within the internal HR platform (intelliHR), report on achievements and gaps, and contribute to fostering a strong learning culture. Assist in delivering a smooth onboarding experience by supporting new hire training. Work with Business Leaders and HR Business Partners to implement professional development initiatives, including managing nominations, communications, and program execution (e.g. Women’s Rising or Emerging Leaders). Conduct monthly, quarterly and ad hoc reporting as require. Liaise with internal stakeholders and external vendors to ensure effective and timely delivery of learning programs. Stay informed on the latest trends in L&D and identify opportunities to optimize processes for improved L&D operations. Key Competencies Strong organizational and administrative skills. Excellent communication and interpersonal abilities. Attention to detail and ability to manage multiple tasks. Proficiency with Microsoft Office Proficient in analysing data and generating insightful reports to evaluate training effectiveness. Previous experience in digital learning formats like e-learning or webinars (preferred) Previous experience in learning management systems (preferred) Previous experience in HR, training coordination, or a related field (preferred) Previous experience working in an international company with exposure to different cultures and working styles Brennan is an equal opportunity employer.

PURPOSE OF ROLE In this position you will find yourself responsible for the achievement of the revenue targets and revenue growth for the Cyber Security division of Brennan. Your primary responsibility will be to identify, support, develop and close new business opportunities in line with the companys sales and marketing strategies. Your role will be to work in close collaboration with the existing Account Managers, Business Development Managers and Solutions Architects to prioritise activities, qualify opportunities, ensure consistent engagement experience and ensure we are developing compelling, commercially sound winning propositions. This role is specifically recruited to both support the existing Brennan account management teams uncover, develop and prosecute cyber security opportunities. You will work closely with the Cyber Security Practice to qualify opportunities and ensure we have the most suitable pre-sales support for each qualified opportunity uncovered by the account management team and to drive new logo sales via the state based Brennan Business Development Managers to identify and close new logos. As the intersect between the market and Brennan you will play a key role in the development of our GTM capabilities and offerings in conjunction with our Cyber Security Practice to ensure we are relevant and differentiated in market so as to maximise the opportunity across our Cyber Security portfolio of offerings and capability. Key to this is not only ensuring our growth strategy is achieved in Cyber Security from a revenue and profit perspective but also we align with the business strategy and drive recurring revenue growth. To be successful in this role, you will need to be highly motivated with a consultative approach to solution sales and demonstrate a strong commitment to both prospects and customers. You will have a self-starter mindset and thrive on engaging and talking to all levels of customer stakeholders. Focus on strong business management will be an important part of the role, including planning, forecasting, revenue achievement and customer satisfaction. You will also have a well-structured sales approach to new business development opportunities, pipeline management, and leveraging your existing relationships in the industry to drive new business and channel partnerships. Also to be successful, you will need to be able to work with the greater Brennan business. ROLE RESPONSIBILITIES Whilst your day-to-day activities will vary to meet your roles mission, KPIs and the operational requirements of the job, we envisage the following key activities being required to achieve success in the position Engage & Collaborate [10%] This will grow as the team grows but initially will be a small part of the role. Your success can only be achieved through the success of others. Coach, mentor, guide and train the Sales team on an ongoing basis. Work with the Solutions Architect Team and Cyber Security team to allocate the right resources to the right opportunities, manage the account management territory and ensure proper bid management and opportunity qualification is undertaken. Contribute to the development of new business strategies, policies and best practices through participation in management meetings and other direct contributions. Adhere to proper escalation and change control procedures. Prepare, maintain and submit activity/progress reports and management reports in accordance with published procedures. Supporting & Enabling [20%] Working with the Cyber Security practice to ensure our solutions are fit for purpose and fit for market Working with the Account Management team to identify and uncover new opportunities in existing customers and training them on how to do that effectively Working with partners to articulate the Brennan Cyber Security capabilities and derive new opportunities from the partner channel Selling [65%] Act as our senior sales resource for the Cyber Security division, working on the largest and most complex opportunities - including responding to customer requests for information, developing and planning solution presentations and demonstrations, technical/product guidance in meetings etc. Helping the customer understand the proposed technical solution to the business problem under applicable constraints Leading discussions with customer audiences up to CxO level on the use of Brennan related technologies. Training the broader Brennan Sales Teams on various technologies and solutions with a constant focus on teaching the sales team to self-service these solutions. Develop and cultivate strong customer relationships ensuring a ''Customer for Life'' relationship. Stay current on features and benefits for the Brennan portfolio, industry products and solutions through professional associations, trade journals, networking, and associated training and seminars. Administration [5%] Construction and maintenance of portfolio plans. Weekly activity reporting. Reporting of customer issues, account satisfaction status, exec sponsor summaries. Liaising with Sales Operations regarding all incoming contracts and changes to contracts. Liaising with Service Delivery for provision of services once contract received. Attendance at the weekly sales meeting and a weekly one on one review with your Leader. KEY COMPETENCIES To succeed in this role, you will have the following experience and competencies. Understanding the Customer Consistently demonstrates high levels of understanding of customer's business and their key profitability and other performance drivers. Demonstrates strong levels of awareness about customers' decision making and political landscapes. Builds and maintains a strong network of relationships within the customer base (including C-level) to increase knowledge, intimacy, loyalty and trust. Communication Consistently handles customer push back, complaints and other issues in a professional, empathetic and constructive manner. Questioning & listening - Is highly effective in the skills of questioning and listening to really understand the customers' situation and needs. Communicating value - Displays high levels of expertise in developing and presenting the company's products, services and solutions in a manner that is clearly differentiated from the competition. Time Management Consistently maximises time and resources by applying activity management tools and processes. Prospecting and Pipeline Is highly disciplined in regularly reviewing the sales pipeline - evaluating current opportunities, developing new prospects, and following up work with current customers. Coping and resilience Remains resilient, recovering quickly from setbacks and unexpected obstacles, responding with a positive and constructive attitude under pressure. Pitching Consistently follows a defined process for pursuing and winning competitive pitches. Stakeholder involvement Consistent identification and involvement of stakeholders who need to be consulted in the decision-making process. KEY PERFORMANCE INDICATORS Delivering high performance is a key part of our culture. You will be provided with your specific KPIs / targets / goals once you commence to provide clarity on where to focus your efforts. NOTE: These KPIs/targets/goals are indicative only and will be confirmed with your Leader when you commence the role. Your official and measurable KPIs/targets/goals will be recorded in your Performance Plans. Any future changes to your KPIs/targets/goals will be updated in IntelliHR Key Experience Essential Minimum 10 years ICT sales experience A successful track record in complex Cyber Security sales A successful track record of achieving sales targets. Consultative sales experience and approach Demonstrated ability to position and present at a C-suite level Demonstrated ability to lead and collaborate with a multi-disciplined team Demonstrated ability to manage the sales process and pipeline Demonstrated skills in negotiation, organisation, and time management Strategic thinking with get-up-and-go attitude Professional appearance and presentation A willingness to work and adapt to a fast growing & changing environment. Self-sufficiency and a high degree of autonomy. Ability to perform and work well under pressure. Ability to work within a team and achieve results through others Excellent verbal and written communication skills Desirable Tertiary qualification or relevant sales experience Technical industry certifications. A good knowledge of: SOC & SIEM services and capabilities Technical controls such as EDR, Email Security, Network Security and Cloud Security Proactive services such as Vulnerability Management, Dark Web Monitoring and Security Awareness Training Industry frameworks including ISO27001, NIST, Essential 8 and SMB1001 GRC and Advisory services Offensive Security capabilities KEY ATTRIBUTES The following personal attributes are important for the success of this role: Displays a sense of purpose Displays a sense of urgency Confidence Conviction Curiosity Grasps new concepts and ideas quickly and are able to articulate back accurately Resilience Optimism Business acumen Integrity SPECIAL REQUIREMENTS The staff member (employee and contractor) is responsible to understand, adhere with and deliver services in accordance with the information security requirements identified in the Brennan Information Security Policy, its supporting security procedures and guidelines. Any deviations from these security requirements will be dealt in accordance with the Code of Conduct and the Disciplinary Actions Policy.

PURPOSE OF ROLE Brennans Security Practice plays a pivotal role in Brennans GTM. Having experienced significant growth over the past few years, the Practice is taking the next steps to support our next wave of market activity. The Security Architects role is central to this. At its core, the Security Architect is a technical, client-facing role. Brennan currently delivers a range of Security services to the market. The Security Architect will review and enhance existing capabilities and help develop new services in line with market demand. This process will include getting involved in complex pursuits, educating the sales and presales communities on service offerings, and supporting the Head of Securitys push to penetrate the market. This role is expected to provide thought leadership, guidance, and strategic advice to our customers on cyber security matters, through to the development of proposals and high-level conceptual designs for implementation of security solutions. To be successful in the role you will be an individual who can operate across cross-functional teams aligned with the broader technicalities of the solution. A successful Security Architect must also have the ability to understand the customer requirement, develop SoWs in line with customer outcomes, and collaborate with the sales team to develop and recommend solutions. ROLE RESPONSIBILITIES In your role you will be responsible for: Consult and design solutions across a broad range of cyber security topics to support our customers and their business strategies in line with the Brennan Portfolio and GTM Architect Security solutions involving latest trend & products related to Workplace, Edge and Public Cloud (AWS & Azure) Drive the technical qualification, scoping, estimation, assessment and design of new / existing opportunities Create technical documentation relevant to sales (tender/RFX responses, technical design) Become a trusted advisor within key customer accounts Collaborate closely with the Cyber Security Practice Manager and Product & Technology team to develop and implement our Cyber Security Technology roadmap. Development of standardised offerings and support sales enablement collateral. Capture and share best-practice knowledge among our community Maintain current knowledge of cyber security trends, emerging technologies and best current practices The responsibilities outlined here are subject to change or amendment at any time at the discretion of the business. KEY COMPETENCIES To succeed in this role, you will have the following experience and competencies. Experience in a consultative pre-sales role with strong technical presence and confidence Previous experience working for a Consultancy/IT Solutions Provider highly desirable Minimum 5 years experience across a broad range of technology streams, including Systems, Infrastructure, SaaS, Private and Public Cloud. Experience with cyber security standards, regulations, policies and processes Experience in taking business challenges and translating them into technical solutions. Proven ability to create and present complex business and technical solutions Proven ability to innovate, adapt and work under pressure in a complex environment with multiple stakeholders and firm deadlines Industry certifications such as CISSP/CISM/CRISC highly regarded Subject Matter Expert in Cyber Security, covering some of the following specialities: EDR and Anti-Malware Digital Forensics and Incident Response Security Awareness Email, Web Gateways, CASB Next Generation Firewalls, Web Application Firewalls Patch and Vulnerability Management SIEM and Log Collection/Correlation Compliance programs (ISO 27001, PCI-DSS, ISM etc) KEY PERFORMANCE INDICATORS Delivering high performance is a key part of our culture. You will be provided with your specific KPIs / targets / goals once you commence to provide clarity on where to focus your efforts. NOTE: These KPIs/targets/goals are indicative only and will be confirmed with your Leader when you commence the role. Your official and measurable KPIs/targets/goals will be recorded in your Performance Plans. Any future changes to your KPIs/targets/goals will be updated in IntelliHR. Product Development : - Maintaining an up-to-date product portfolio in Experlogix and Seismic Security Awareness : - A well-educated sales and presales team that can deliver 80% of Security sales Practice Profitability : - Practice operating above budgeted GP levels SPECIAL REQUIREMENTS You are responsible for understanding, adhering with, and delivering services in accordance with the information security requirements identified in the Brennan IT Information Security Policy, its supporting security procedures, and guidelines. Any deviations from these security requirements will be dealt in accordance with the Code of Conduct and the Performance and Conduct Requirements.