1694 Service Quality Jobs - Page 14

You will perform all procurement and contracting activities including pre-qualification of suppliers, tender management, negotiation and closure of contracts to obtain optimal total cost of ownership (cost, service, quality). You will work closely with all Amdocs units in order to fully understand their needs from Procurement. You will develop expert knowledge in the relevant procurement category center and work to implement the global category strategy and guidelines. You will develop and maintain expert knowledge of respective global supply markets, competitors and product innovations. You will identify cost reduction opportunities to achieve financial goals. You will perform due diligence...

Providing inputs to the product development team during proto- stage to improve Serviceability and Maintainability (DFS Ensuring System Readiness for Parts before seeding / Launch of new Products (Creating Service kits, Child parts nos Define preliminary inventory norms for Warehouse and Dealerships Develop and Update Literature for existing products (Operators Manual, Parts catalogue Service Manual, Wall Charts, DATA book Create e- CATALOGUE (Parts) for all New Models Design special Service Tools for New Products so as to improve Service quality at Dealerships Enabling the MEC Team to impart Training on New Products (Provide technical inputs, Training aids, faculty

Analyze metrics, risk factors, and compliance standards to identify areas for improvement. Develop and implement strategies to enhance service quality, mitigate risks, and ensure compliance with regulatory requirements. Identify emerging risks and trends, and proactively recommend solutions to mitigate potential impacts on service quality and compliance. Work on content development in case of gaps in the SOPs/KB pages. Utilize analytical tools, including Google Sheets, to collect, organize, and analyze data for informed decision-making. Work with TLs to improve the teams TPH, R2, insights & impact metrics. Willingness to work in shifts (rotating day/night shifts, rotating weekend offs). The ...

Strategic Coordinate with other functions on critical customer queries Ensure a consistent level of service quality Make waivers up to a defined allowable limit (e g waiver of a small outstanding amount at time of handover) to ensure a seamless customer experience Operational Coordinate with the sales team to ensure that all relevant information regarding the customer is available as per the checklist for a smooth handover to Customer Care Ensure the welcome call to the customer is made for onboarding of customer post sales Ensure complete and comprehensive documentation of all customer related records Ensure data entry and detailed filing of all customer documents received Ensure TAT for Cu...

Position Summary The Workplace Coordinator ensures an exceptional workplace experience by managing all soft services, events, and concierge offerings for Stripes offices in Bengaluru. This role oversees day-to-day service deliverycovering cleaning, pest control, pantry operations, and receptionwhile fostering user engagement, supporting events, and ensuring vendor excellence. The Workplace Coordinator acts as a frontline ambassador, providing a welcoming environment and ensuring operational efficiency across all workplace touchpoints. Key Responsibilities Soft Services & Facilities Manage all soft services including cleaning, pest control, waste management, pantry and breakroom upkeep, and g...

Eligibility Students pursuing 11th or Secondary / 10th pass level Minimum 16 years of age Valid Aadhar (National Identity) card Program Framework 12 months of Paid Apprenticeship with On the job training 9 hours (including 1hour break) per day and 5 days working Online Assessment on completion of 3 11 months Government recognized Starbucks co-branded certificate on successful completion of the program Scope of Training Providing legendary customer service to all customers Creating the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Apprentice is responsible for modell...

Purpose and Scope of position This position contributes to our success by: Providing legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Barista is responsible for modelling and acting in accordance with TATA Starbucks guiding principles. Competencies Winning With Integrity Working Together Achieving Results Helping Others Succeed Living Our Misson And Values Making Every Customer Feel Special Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the fol...

Purpose and Scope of position This position contributes to our success by: Providing legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Barista is responsible for modelling and acting in accordance with TATA Starbucks guiding principles. Competencies Winning With Integrity Working Together Achieving Results Helping Others Succeed Living Our Misson And Values Making Every Customer Feel Special Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the fol...

3 ) Key Result Areas: Write the key results expected from the job and the supporting actions for each of these key result areas (For a majority of jobs typically there could be 4- 7 key result areas) Key Result Areas Supporting Actions Customer service quality Establish rapport with potential and actual customers. Ensure clean and safe environment for the customer. Ensures capture of customer feedback by the usage of feedback forms. Ensure that customers become repeat customers once they enter and gradually a base of loyal customers is developed. Timely Fulfillment of all commitments made to customers. People Management Schedule the shifts of the staff, and ensure the punctuality of the staf...

HIRING FOR TRAVEL ASSOCIATE- CHENNAI Job Summary: We are seeking a detail-oriented and customer-focused Associate with Amadeus experience to join our travel operations team. The ideal candidate will have hands-on expertise in using the Amadeus Global Distribution System (GDS) for reservations, ticketing, reissuance, cancellations, and itinerary management. This role requires excellent communication skills, accuracy in handling customer bookings, and the ability to work in a fast-paced environment. Key Responsibilities: Use Amadeus GDS to book flights, process cancellations, reissues, and modifications. Handle PNR creation, fare quoting, ticket issuance, and revalidation. Manage and resolve c...

IT Service Desk -SME Working knowledge of Oracle EBS or Oracle Fusion Cloud in Finance Module. Familiar with IT service management (ITSM) processes and tools Establish performance objectives and provide regular feedback through performance evaluations To Service Desk Manager. Oversee daily service desk activities, ensuring prompt resolution of incidents and service requests. Must have experience in working on ticketing system tools like ToDesk . Jira, Service Now or Remedy. Must have experience on Service Desk, Incident, Problem, and Change Management Responsible for all major incidents, utilizing team s engagement. Monitor agent calls, analyze performance and provide valuable feedback as we...

Reporting to the People & Culture Manager, responsibilities and essential job functions include but are not limited to the following: Update the system with new joiners, promotions, resignations and any change in employment status. Monitoring the attendance sheets received from the departments during the payroll process and checking the biometrics. Manage the payroll process and ensure all payroll inputs are provided within the required time frame. Exit Management for all leavers to ensure smooth off boarding of colleagues. Process the final settlement for resigned colleagues. Track and update vacation balance for all colleagues. Track the ticket entitlement process for all colleagues. Updat...

Job Title: Sr Associate Transport Location: Chennai Job Type: Full-time Reports To: Manager Transport Job Summary: The Sr Associate Transport is responsible for planning, coordinating, and managing transportation services for employees. This role ensures efficient, cost-effective, and safe travel arrangements while maintaining compliance with company policies and local regulations. Key Responsibilities: Transportation Planning: Develop and implement transportation schedules to optimize employee commute efficiency. Vendor Management: Coordinate with transport service providers, negotiate contracts, and ensure service quality. Route Optimization: Analyze and improve travel routes to reduce tra...

Job Title: Sr Associate Transport Location: Chennai Job Type: Full-time Reports To: Manager Transport Job Summary: The Sr Associate Transport is responsible for planning, coordinating, and managing transportation services for employees. This role ensures efficient, cost-effective, and safe travel arrangements while maintaining compliance with company policies and local regulations. Key Responsibilities: Transportation Planning: Develop and implement transportation schedules to optimize employee commute efficiency. Vendor Management: Coordinate with transport service providers, negotiate contracts, and ensure service quality. Route Optimization: Analyze and improve travel routes to reduce tra...

Manage and oversee all horticultural operations including landscaping, garden maintenance, and plant care. Develop and implement seasonal planting plans in line with environmental and aesthetic requirements. Supervise and train gardening staff to ensure high standards of horticultural practices. Monitor plant health and implement pest control, irrigation, and fertilization programs. Coordinate with landscape architects and vendors for design and supply of plants and materials. Ensure timely maintenance of lawns, parks, indoor/outdoor green areas, and vertical gardens. Maintain horticultural tools and equipment, ensuring proper usage and upkeep. Monitor budgets and control costs while maintai...

Basic Details: Fill the required information about business, unit, location, position, reports to position and date of updation of JD Business Textile & Apparel Unit Aditya Birla Fashion and Retail Limited Location Anywhere in East Position Title of the job Department manager Reports to: Store Manager Function Operations Reports to: Function Operations Date of writing/updation of JD March - 2021 1) Job Purpose : Write the purpose for which the job exists (in 2-3 lines) To drive his team by being a role model in assisting customers in identifying and purchasing required goods belonging to their departments, and also to strive to develop a base of loyal customers. Manage floor operations in an...

We are seeking a visionary and customer-focused Hotel Manager to join our team in Mumbai, India. As the Hotel Manager, you will be responsible for overseeing all aspects of our hotel operations, ensuring exceptional guest experiences, and driving business growth in one of Indias most vibrant cities. Lead and inspire a diverse team of hospitality professionals, fostering a culture of excellence and innovation Oversee daily operations of all departments, including Front Office, Housekeeping, Food & Beverage, and Maintenance Develop and implement strategies to enhance guest satisfaction and loyalty Manage the hotels financial performance, including budgeting, cost control, and revenue optimizat...

Strategic Coordinate with other functions on critical customer queries Ensure a consistent level of service quality Make waivers up to a defined allowable limit (e.g. waiver of a small outstanding amount at time of handover) to ensure a seamless customer experience Operational Coordinate with the sales team to ensure that all relevant information regarding the customer is available as per the checklist for a smooth handover to Customer Care Ensure the welcome call to the customer is made for on boarding of customer and complete Sale Login within TAT Ensure complete and comprehensive documentation of all customer related records Ensure data entry and detailed filing of all customer documents ...

JOB TITLE: Manager/Sr. Manager - Business Development ROLE PURPOSE: To support the development of the MetaApply business, its people, processes, technologies, and data to ensure revenue targets are reached, service quality is maintained, and continually improved and operational efficiency maximized. ROLE and RESPONSIBILITIES: Identifying and creating partnership with new potential student recruitment agencies and other educational or training providers. Actively involved in assisting the team for achieving the student recruitment target for each intake. Developing and sustaining solid relationships with company stakeholders, recruiting partners and customers. Analyzing customer feedback data...

JOB TITLE: Manager/Sr. Manager - Business Development ROLE PURPOSE: To support the development of the Meta, Apply business, its people, processes, technologies, and data to ensure revenue targets are reached, service quality is maintained, and continually improved and operational efficiency maximized. ROLE and RESPONSIBILITIES: Identifying and creating partnership with new potential student recruitment agencies and other educational or training providers. Actively involved in assisting the team for achieving the student recruitment target for each intake. Developing and sustaining solid relationships with company stakeholders, recruiting partners and customers. Analyzing customer feedback da...

Job Title: Associate Location: Andheri, Mumbai Department: [Category / Operations / Supply / Growth / Customer Experience] Reporting to: Dy-Manager / AGM About BelleVie BelleVie is a fast-growing, tech-enabled home services platform dedicated to delivering premium services in residential communities. From professional cleaning to the Women Salon category, we connect customers with skilled, trained, and verified service professionals ensuring quality, trust, and convenience at every step. We are looking for ambitious and driven individuals to join our team and help shape the future of home services. Role Summary As an Associate at BelleVie, you will be responsible for executing day-to-day cat...

This is where your work makes a difference. At Baxter, we believe every person regardless of who they are or where they are from deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. ...

Job ID: R0100268 Date Posted: 2025-08-29 Profession (Job Category): Finance Job Schedule: Full time Job Description: Mission Statement: Build and contribute to the team within the Controlling Capability Centers serving the entire Finance & Controlling organization as a command center for CO module and Management Accounting activities on S4/HANA. The work requires engagement with Global Functions, BUs, and Hitachi central organization to understand requirements, priorities, and planned initiatives. We are currently building the team and focusing on global initiatives like the implementation of a global S/4Hana system (project Reiwa). Your Responsibilities: SAP technical knowledge (S/4Hana. FI...

OBJECTIVE: Organizes and participates in the daily operations of the restaurant kitchen area. Manages kitchen operations to provide exceptional quality and presentation of outlet menu items, maintains sanitation, staff training, and stations to restaurant standards. Key Responsibilities: The Sous Chef is the next person under the Executive Sous Chef, and is primary in charge of one grouping in the Kitchen. He may be in charge of a complete Restaurant, a Production kitchen, a Night shift operation or a Morning shift operation. The Sous Chef is a person who has the ability to demonstrate, check and correct any preparation that is going out to be served to a guest, very much involved with the d...

Job Summary: The Learning & Development Manager is responsible for designing, implementing, and evaluating training and development programs that enhance employee skills, performance, and engagement across the hotel. This role supports the hotel s business objectives by fostering a culture of continuous learning, aligning training initiatives with operational goals, and ensuring consistent service quality and brand standards. Key Responsibilities: 1. Training Program Design & Delivery Develop, implement, and deliver training programs for all levels of staff, including onboarding, soft skills, technical skills, leadership, and compliance training. Customize training content to reflect hotel b...