3018 Service Quality Jobs - Page 14

About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: About the Role: OE / Sr. OE shall be the owner of his / her assigned service areas within the Branch in terms of operations-related actions as given in job responsibilities and shall be responsible for providing qualified Technicians for the execution of services. Responsible...

About BabyMD BabyMD is a fast-growing pediatric healthcare chain dedicated to holistic, child-centric care We combine expert pediatric, therapy and developmental services to support children and their families with compassion, expertise and convenience Role Overview We are looking for a proactive and customer-focused Inside Sales Executive to manage customer acquisition, retention and service excellence This role involves coordinating between parents, doctors, managing inquiries and promoting our various packages all handled from the office The position comes with attractive performance-based incentives for meeting sales and service targets Key Responsibilities Sales & Customer Acquisition: ...

Firewall Migration NCE The Network Security Migration Engineer is responsible for performing the hands-on migration of security devices from Cisco ASA to ASA or Firepower Threat Defense (FTD). In addition to migrating configurations, this role also includes troubleshooting issues during and after the migration process, ensuring minimal downtime and maximum operational efficiency. Key Responsibilities: Migration Tasks: Migrate existing Cisco ASA firewall configurations to new ASA or FTD devices. Translate security policies, ACLs (Access Control Lists), and VPN configurations (site-to-site and remote access) between ASA and FTD. Configure and deploy FTD devices as part of the migration process...

Greetings From Ciel Hr Services Pvt Ltd Hiring For Run Service Info care Pvt Ltd NAPS Trainee Location: Ambattur Gender: Male & Female Job Role: Quality Checking Qualification: HSC, SSLC, Diploma(Any Specification), B.E(Any Specification), Arts and Science(Any Specification) Age Limit: 18 to 35 Shift: General Shift (8 Hours) Salary: 14000 to 18000 Interview & Joining Date: 12-Dec-24 -13-Dec-24 HR Contact: 9176083378, 8838724894

We are looking for a skilled Team Lead to join our logistics company in Mohali. The ideal candidate will have a strong background in team management and leadership, with excellent communication and problem-solving skills. Roles and Responsibility Manage and lead a team of logistics professionals to achieve operational excellence. Coordinate with cross-functional teams to ensure smooth operations and resolve issues. Develop and implement process improvements to increase efficiency and reduce costs. Analyze data and metrics to identify trends and areas for improvement. Provide training and coaching to team members to enhance their skills and performance. Ensure compliance with company policies...

Looking to onboard a skilled sales professional with 5 to 10 years of experience to fill the role of Regional Sales Manager in Hyderabad. Roles and Responsibility Develop and implement effective sales strategies to achieve business objectives. Lead and manage a team of sales professionals to meet targets. Build and maintain strong relationships with clients and stakeholders. Analyze market trends and competitor activity to identify opportunities. Collaborate with cross-functional teams to drive growth. Monitor and control expenses to ensure profitability. Job Requirements Proven track record of success in sales management roles. Strong leadership and communication skills. Ability to analyze ...

We are looking for a highly skilled and experienced Freight Broker agent to join our team in Mohali. The ideal candidate will have 2 to 7 years of experience in the freight industry. Roles and Responsibility Manage and coordinate with clients to understand their freight requirements and provide tailored solutions. Develop and maintain relationships with existing and potential clients to increase business opportunities. Analyze market trends and competitor activity to stay ahead in the freight market. Negotiate rates and contracts with carriers to achieve cost savings for clients. Provide exceptional customer service and support to clients through various communication channels. Collaborate w...

We are looking for a highly skilled and experienced US Logistics Coordinator / Freight Broker to join our team in Zirakpur. The ideal candidate will have 2-5 years of experience in logistics coordination or freight broking, with a strong background in these areas. Roles and Responsibility Coordinate with clients to understand their logistics requirements and provide effective solutions. Manage and negotiate rates with carriers to ensure cost-effective transportation. Develop and maintain relationships with key stakeholders, including carriers, suppliers, and customers. Analyze market trends and competitor activity to identify opportunities for improvement. Collaborate with internal teams to ...

We are looking for a highly skilled and experienced US Logistics Coordinator / Freight Broker to join our team in Zirakpur. The ideal candidate will have 2-5 years of experience in logistics coordination or freight broking, with a strong background in these areas. Roles and Responsibility Coordinate with clients to understand their logistics requirements and provide effective solutions. Manage and negotiate rates with carriers to ensure cost-effective transportation. Develop and maintain relationships with key stakeholders, including carriers, suppliers, and customers. Analyze market trends and competitor activity to identify opportunities for improvement. Collaborate with internal teams to ...

SUMMARY Job Title: Customer Support Executive International Voice Process, Salary Up to 5.75 LPA (CTC) Work Location: Pune / Bangalore Company: Top Indian MNC IT & Customer Support Employment Type: Full - Time Education: Graduate Experience: 1yr and above can apply Only Kolkata candidates can apply, who wants to relocate Pune/ Bangalore Key Responsibilities: Handle inbound/outbound international customer calls Resolve queries and deliver excellent customer service Maintain service quality and documentation standards Work in a fast-paced support environment Requirements Must have excellent English speaking skills Experienced professionals (1+ year in international voice support) Willingness t...

As the Business Lead - Salon Services at Urban Company in Dubai, United Arab Emirates, you will be responsible for owning the end-to-end P&L for the Salon vertical. Your role will require a blend of strong business acumen, operational excellence, partner management, service quality control, and customer experience ownership. Your primary objective will be to drive growth, enhance unit economics, scale partner supply, and ensure a 5-star service experience for customers across the region. Key Responsibilities: - P&L Ownership & Growth: - Own revenue, margins, contribution profits, and expansion targets for the Salon vertical. - Develop monthly/quarterly business plans, pricing strategy, and p...

As the Hospital Manager, your primary responsibility is to oversee the day-to-day administrative, financial, and operational functions of the hospital. Your role involves ensuring efficient delivery of healthcare services, compliance with medical and safety regulations, and smooth coordination among clinical, nursing, and support departments to maintain the highest standards of patient care. Key Responsibilities: - Administrative & Operational Management - Supervise and coordinate all hospital departments including front office, billing, HR, housekeeping, and maintenance. - Ensure smooth daily operations and address any workflow issues promptly. - Develop and implement hospital policies, pro...

As a candidate for this position, your role will involve regularly reviewing open complaints to ensure response time and closure as per SLAs. You will be responsible for achieving revenue generation targets and ensuring adherence to preventive maintenance while auditing the quality of service on a regular basis. Additionally, it will be your responsibility to maintain customer i-base hygiene by updating end user data in the system regularly. You are expected to drive customer engagement, maintain high Customer Satisfaction Index (CSI), and build strong relationships with customers by addressing concerns proactively and in a timely manner. Key Responsibilities: - Have knowledge of products su...

The primary goal is to ensure that Information technology (IT) service delivery adds the maximum value to our client and facilitates the achievement of institutional goals The Director leads and manages the IT department, serving as a strategic advisor to college leadership on all technology initiatives The Director is responsible for oversight and strategic implementation of the organization s IT strategic plans, security, systems, applications, infrastructure, and policies and procedures The Director aligns technology initiatives with the organization s goals and objectives to drive innovation, modernization, growth, efficiency, and customer service This leader is responsible for developin...

Facilitate comprehensive process and communication skills training for new hires, focusing on chat, email, and voice customer service channels Provide hands-on floor support and coaching to agents during their initial live sessions, ensuring smooth transition and confidence Conduct regular assessments and knowledge checks to evaluate agent performance deliver constructive feedback to promote continuous improvement Perform Training Needs Analysis (TNA) to identify gaps in agent skills, particularly in communication and soft skills, and design targeted interventions Develop and update training materials, including manuals, guides, presentations, and e-learning content, tailored to multichannel...

We are seeking a highly skilled and detail-oriented Associate to join our Back Office Operations team. In this role, you will support transaction processing and operational activities for a financial services organisation providing credit solutions to leading brands and direct customers across the UK. The ideal candidate will have prior experience in financial operations or transaction processing, strong analytical skills, and the ability to work in flexible shifts and rotational weekly offs. You will ensure accurate, timely, and compliant processing while maintaining high service quality and adherence to internal controls. Any Graduate Process financial transactions, credit applications, ad...

Seeking an individual for pivotal role that involves guiding, supporting, and motivating a team responsible for investigating and resolving customer grievances with financial products. This position requires a balance of operational expertise, leadership skills, and a customer-focused mindset to ensure the delivery of fair outcomes and high-quality service. As a Team Leader, you will oversee the day-to-day activities of your team, ensuring compliance with regulatory standards and internal processes. You will also monitor performance metrics, manage team staffing, and create a supportive environment where team members can thrive and grow professionally. A critical part of the role involves ac...

Location: Ghansoli Experience: 2 to 5 yrs Source and negotiate with suppliers to ensure quality and cost-effective procurement. Issue purchase orders and maintain accurate records of transactions. Evaluate vendor performance based on price, quality, service, and delivery timelines. Coordinate with internal departments (like production, stores, accounts) for material planning and requirements. Monitor inventory levels and plan reorders to avoid stockouts or overstocking. Ensure compliance with company policies, procedures, and ethical standards in all purchasing activities. Maintain and update vendor database. Track and resolve any issues with deliveries, invoices, or purchase discrepancies. ...

Key Responsibilities Build, lead, and scale the India-based Shared Services hub, delivering standardized services to support global Professional Services teams. Drive an AI and Automation First approach , identifying processes where automation and AI can create efficiency and lead to better customer outcomes Design, operate, and optimize SLA-based service offerings, including (but not limited to): Solution testing and validation Configuration and deployment Model tuning and assurance Operational tooling and process automation Collaborate closely with Engineering teams to identify and resolve lifecycle challenges across build, deploy, and operate stages enabling better product-service alignme...

FE fundinfo is a global leader in investment fund data and technology. We are proud of our vast, diverse, and highly skilled team, who help to make our industry Better Connected and Better Informed. We are currently recruiting a Team Lead to join our team in Chennai. We are seeking a dynamic and experienced Team Lead to join our Client Experience division in Chennai. This role is pivotal in overseeing the locally based service team within Professional Services, ensuring best practices are followed and high-quality service is consistently delivered to our clients. Your key responsibilities as a Team Lead will include: Lead daily operations and coordinate team workload. Conduct performance rev...

FE fundinfo is a global leader in investment fund data and technology. We are proud of our vast, diverse, and highly skilled team, who help to make our industry Better Connected and Better Informed. We are currently recruiting a Team Lead to join our team in Chennai. We are seeking a dynamic and experienced Team Lead to join our Client Experience division in Chennai. This role is pivotal in overseeing the locally based service team within Professional Services, ensuring best practices are followed and high-quality service is consistently delivered to our clients. Your key responsibilities as a Team Lead will include: Lead daily operations and coordinate team workload. Conduct performance rev...

Customer Support Non Voice & Voice More Details Customer Support Non Voice & Voice India s Trusted Talent Solutions Partner Customer Support Non Voice & Voice 1. Process: Email & Chat (Customer Support) Qualification: Graduate (Mandatory) Experience: Min. 1 year in Email/Chat process Languages: English & Hindi Working Days: 6 days/week, 1 rotational off Transport: 2-way cab (up to 35 KM) or 2,000 allowance Salary: 3.0 LPA ( 25,000 CTC) | Take Home: 20,400 Key Responsibilities: Handle Bank customer queries via email/chat. Provide accurate, timely resolutions and escalate when needed. Manage multiple chats professionally; occasional outbound calls. Skills Required: SVAR: 50+ | Typing: 36 WPM, ...

Job Description The Client Success Manager (CSM) is a senior client-facing role responsible for the commercial performance, service relationship, and ongoing value realization across Client accounts. This position is fundamentally a commercial and relationship-driven one, designed to protect and expand long-term account value. The CSM owns the client experience end-to-end and is critical for retention, renewals, and identifying opportunities for growth. This role operates with significant autonomy, requiring a dynamic individual to serve as the trusted partner and primary point of accountability for the clients Managed Services engagement. The CSM is tasked with driving services revenue targ...

Roles and Responsibility Manage the bar area, including preparing and serving beverages. Maintain high levels of customer satisfaction by providing excellent service. Collaborate with other team members to achieve sales goals. Ensure compliance with company policies and procedures. Keep the bar area clean and organized. Develop new menu ideas and promotions to increase sales. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

Roles and Responsibility Develop and implement financial strategies to achieve business objectives. Build and maintain relationships with clients and stakeholders. Conduct market research and analyze industry trends. Collaborate with cross-functional teams to drive business growth. Identify and mitigate financial risks. Prepare and present financial reports and statements. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.