1694 Service Quality Jobs - Page 7

1. Take responsibility of technical intervention on site, include installation, training ,repairing , maintenance , technical support, at related operations , to keep machines running in end-user 2. Contact customer and supply necessary support, to build & maintain good customer relationship 3. Supply necessary/possible support to sales and dealers team to direct push sales business 4. Pass the technical training and test , keep and improve personal technical skill ,to maintenance high quality service to customer 5. Take care of billing and invoice , AR collection related to routine service event, control personal cost, achieve personal finance target 6. Manage personal inventory management ...

Roles & Responsibilities: Contact clients after service completion to confirm if the service was performed as expected. Verify if there are any pending issues and escalate concerns to the relevant team. Confirm whether clients have received and acknowledged the submitted invoices Follow up with internal teams for any missing or delayed invoices Gather ratings and collect feedback on service quality, product functionality, and technician behaviour Achieve and maintain a minimum feedback collection rate of 90%+ per month and an average client rating of 4.5+ stars Regularly verify and update client POC details, including name, designation, email, and contact number Maintain and organize a maste...

Key Responsibilities In this context, your responsibilities as a Frontline Support Agent are: Receipt and registration of applications : Respond to user requests via the ticketing tool or by phone (if justified). Document each request precisely in the ticketing system. Analysis and understanding of requests : Understand the users request and, if necessary, ask for clarification to complete the information. Categorization and prioritization : Ensure the correct categorization and if necessary, recategorize requests. Apply the appropriate level of impact in accordance with incident management processes. Transfer and collaboration with Level 2 teams : Escalate requests to the appropriate teams....

Managed Service Operations Analyst Senior As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we d like to ask you: Are you FIS About the role: We are looking for initiative-taking individuals with significant operational knowledge of CDO/CLO market and its reporting requirements. You will be a part of our Loan syndication and operations team which is deadline driven and requires strong focus on service quality. Work closely with account managers and relationship manag...

Develop and continuously grow the new service contracts businesses to new and existing customer base assigned. Ensure optimized sales and market coverage. Ensure on time renewal of existing jobs within active period. Actively look for new service agreement opportunities and ensure the retention of our existing customer base through team-working, proactive customer visits and customer relationship building. Deliver revenue and profitability in the area of assigned responsibility. Submitting quotations/proposals to customers in a timely and professional manner Maintain constant field intelligence and feedback pertinent information on competitors activities, product, prices, business performanc...

The Food & Beverage Associate provides food and beverage services to guests throughout the day, offering polite and courteous service, always maintaining an interested but unobtrusive and never pushy attitude towards guests. What will I be doing As the Food & Beverage Associate, you will be responsible for performing the following tasks to the highest standards: Ensure that rooms and services provided by the hotel are correctly accounted for within guests statements. Greet customers immediately with a friendly and sincere welcome, using a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such on outlet hours, sp...

Job Track Description: Performs tasks based on established procedures. Uses data organizing and coordination skills to perform business support or technical work. Requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Understanding of how teams integrate and work bes...

Responsibilities: * Conduct quality audits and inspections * Ensure compliance with standards * Monitor service quality * Develop and implement QA procedures * Analyze data for improvement opportunities *Good communication, learning attitude. Health insurance Provident fund

MANAGER FACILITIES Soft Services Integrated Facilities Management Work Dynamics (region, country) What this job involves: As a Facility Manager Soft Services at JLL, you''ll play a crucial role in shaping a brighter way for our clients and fellow employees. You''ll be responsible for overseeing and coordinating soft services within our managed facilities, ensuring a seamless and comfortable environment for occupants. This position requires a keen eye for detail, excellent communication skills, and the ability to manage multiple stakeholders. At JLL, we believe the most effective teams are built when everyone is empowered to thrive, and in this role, you''ll have the opportunity to innovate a...

Job Track Description: Requires broad technical expertise and industry knowledge. Is accountable for functional, operational, and/or program management. Assists others in achieving goals. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. Requires broad technical expertise and industry knowledge. Accountable for functional, operational, and/or program management. General Profile Supervises daily tasks of complex business, technical support, or production teams. Responsible for the success of the team. Works within established precedents and practices. Examines information to solve ongoing problems. Ability to perf...

Job Track Description: Requires broad technical expertise and industry knowledge. Accountable for functional, operational, and/or program management. Assists others in achieving goals. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. General Profile Supervises daily tasks of complex business, technical support, or production teams. Responsible for the success of the team. Works within established precedents and practices. Examines information to solve ongoing problems. Ability to perform work unsupervised. Functional Knowledge Has a comprehensive understanding of a range of processes, procedures, systems and con...

PRIMARY RESPONSIBILITIES: Implement best engineering management and organizational development practices as we continue to scale. Build a world class engineering team: Foster and facilitate the professional growth and development of our engineering staff as well as lead effective cross-functional collaboration across groups within the organization. Build organizational capability within these teams by recruiting and retaining outstanding talent and providing mentoring, training (internal and external), and other opportunities for professional growth and development. Represent the Cloud in the senior leadership of the region and form strong relationships with all the local functions related t...

Role To lead a team, utilising available resource in order to deliver a quality service to customers in line with agreed standards. Oversee and support the work of other colleagues where required. Contribute to the overall planning and workflow of the department. Business Function EQ India Operations as a team carries out a range of activities in accordance with the predetermined procedure and service standards under appropriate guidance and direction. The scope of these activities will range across all Equinitis business lines. Core Duties and Responsibilities Organise, plan, control and monitor workflow, co-ordinating resource to ensure that the daily workload is consistently completed in ...

Role To lead a team, utilising available resource in order to deliver a quality service to customers in line with agreed standards. Oversee and support the work of other colleagues where required. Contribute to the overall planning and workflow of the department. Business Function EQ India Operations as a team carries out a range of activities in accordance with the predetermined procedure and service standards under appropriate guidance and direction. The scope of these activities will range across all Equinitis business lines. Core Duties and Responsibilities Organise, plan, control and monitor workflow, co-ordinating resource to ensure that the daily workload is consistently completed in ...

Job Summary An End User Computing (EUC) Lead typically oversees the management and support of end-user computing environments within an organization. We are seeking a skilled EUC lead to join our dynamic team. The ideal candidate will have extensive experience in developing and maintaining end-user computing solutions using Python, SQL, VBA, .Net, and PowerBI. This role involves collaborating with various departments to understand their needs and deliver efficient, scalable solutions. Business Function EQ India Operations team work closely with the EQ Group functions across UK, US and Amsterdam to provide operations support to Shareholder Solutions, Pensions Solutions, Investment Services, E...

Job Summary An End User Computing (EUC) Lead typically oversees the management and support of end-user computing environments within an organization. We are seeking a skilled EUC lead to join our dynamic team. The ideal candidate will have extensive experience in developing and maintaining end-user computing solutions using Python, SQL, VBA, .Net, and PowerBI. This role involves collaborating with various departments to understand their needs and deliver efficient, scalable solutions. Business Function EQ India Operations team work closely with the EQ Group functions across UK, US and Amsterdam to provide operations support to Shareholder Solutions, Pensions Solutions, Investment Services, E...

As a Territory Manager for Personal Loans, your primary responsibility will be to support customers, partners, and stakeholders by resolving queries and representing the company as a brand ambassador. You will play a crucial role in enhancing customer service, promoting customer-centricity, and driving organic growth within the organization. Your dedication to customer satisfaction will be key in establishing a positive service experience and fostering customer engagement. In this role, you will take charge of customer issues, ensuring they are effectively addressed and resolved. By setting a clear mission to improve service quality, you will implement strategies that align with industry bes...

Candidate must have good communication skills Freshers salary will be 14.5k in hand salary and Experience salary will be 23k in hand

About The Role Project Role : Security Delivery Lead Project Role Description : Leads the implementation and delivery of Security Services projects, leveraging our global delivery capability (method, tools, training, assets). Must have skills : Ping Identity Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are looking for an experienced IAM professional with 6-7 years of hands-on experience in PingFederate, PingAccess, and PingID. The ideal candidate will be well-versed in SSO, Federation protocols (SAML, OAuth), and production support activities including troubleshooting and incident resolution.Roles & ...

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Network Infrastructures Good to have skills : Oracle Golden Gate Performance Tuning Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in resolving incidents and pr...

Candidate must have good communication skills Freshers salary will be 14.5k in hand salary and Experience salary will be 23k in hand

About The Role Project Role : Delivery Lead Project Role Description : Manages the delivery of large, complex projects using appropriate frameworks and collaborating with sponsors to manage scope and risk. Drives profitability and continued success by managing service quality and cost and leading delivery. Measures and communicates progress to leadership within committed time frames. Proactively support sales through innovative solutions and delivery excellence. Must have skills : SAP S/4HANA Group Reporting Good to have skills : NA Minimum 18 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Delivery Lead, you will manage the delivery o...

About The Role Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clien...

About The Role Project Role : Security Delivery Lead Project Role Description : Leads the implementation and delivery of Security Services projects, leveraging our global delivery capability (method, tools, training, assets). Must have skills : SailPoint IdentityIQ Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Delivery Lead, you will be responsible for overseeing the implementation and delivery of Security Services projects. A typical day involves coordinating with various teams, ensuring that projects are on track, and leveraging global delivery capabilities to enhance service quality. You...

About The Role Skill required: Talent & HR - Talent Management Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We ...