Work Experience: 4-7 years Industry: IT Services Job Type: FULL TIME Location: Mohali/Noida/Bangalore, India Role Overview: The incumbent will be responsible for building microservices based on a leading NodeJS API framework and Angular while also contributing to a large open source community where your work will be seen and used by thousands of developers. You will work with the SourceFuse tech council that is composed of senior architects to work on technical definitions of new microservices and will mentor junior developers that integrate these services into client projects. Skills & Abilities: Coding complex modules. Code review and enforcing best practices. Improve Application architecture. Constantly improve his/her own skill set. Customizations to existing open source or custom built applications. Building a knowledge base of the latest programming trends, best practices, and methodologies. Improve productivity by using AI tools and best practices. Experience in Javascript frameworks (Node. js, Angular/reactjs). Knowledge of Typescript and Loopback 4 would be an added advantage. Experience in Telecom domain products would be a plus. Experience in developing SaaS products with multitenancy and different isolation models would be a plus. Education: B. Tech/ BCA/ MCA or M. Tech Personal Characteristics: Strong portfolio and excellent attitude. Must be self-confident to work in a team and individually. Ability to drive the project with the team. Detail oriented and ability to organize. Problem-solving and innovation skills are a must. Delivery oriented and able to work under strict deadlines. Impeccable written and verbal communication skills with the ability to present, explain and defend design concepts in team and stakeholder meetings. Experience representing work to a broader product team and other leaders, clearly and succinctly articulating the goals and concepts. Experience: Relevant Experience should be 4-7 years.
Work Experience: 6-8 years Industry: IT Services Job Type: FULL TIME Location: Noida, India Role Overview: We are seeking a highly creative and experienced Senior Multimedia Designer to join our team. The ideal candidate will have over 6+ years of professional experience crafting high-quality multimedia content across digital platforms. As a Senior Multimedia Designer, he will be responsible for conceptualizing and delivering compelling visual content that elevates our brand identity, supports marketing campaigns, and enhances user engagement. Key Responsibilities: Design and produce multimedia deliverables including videos, animations, presentations, infographics, and interactive content. Work across various mediums such as web, mobile, and social platforms. Plan, shoot, and edit videos, including promotional content, tutorials, and corporate communications. Add motion graphics and special effects using Adobe After Effects or similar tools. Create high-impact digital assets such as banners, brochures, and pitch decks. Maintain brand consistency across all visual outputs. Partner with marketing, product, and development teams to align visual design with business goals. Translate abstract concepts into visual storytelling. Mentor junior designers and contribute to creative brainstorming sessions. Drive visual strategy and recommend best practices in multimedia and UX trends. Skills & Abilities: 6 8 years of experience in Multimedia Design, Preference given to candidates with multi-disciplinary experience (Static + Motion). Bachelor s degree in Multimedia Design, Graphic Design, Visual Communications, or a related field. Advanced proficiency in tools such as Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, After Effects), Figma, or similar. Strong portfolio showcasing a wide range of multimedia and motion design projects. Solid understanding of visual design & user centered design principles. Solid understanding of Design Best Practices for Web pages & Social Content. Knowledge of Video Formats, Video Editing and post-production. Ability to manage multiple projects and meet deadlines in a fast-paced environment. Strong communication skills and attention to detail.
2-4 years experience 7 Position Job Information: Work Experience: 2-4 years Industry: IT Services Job Type: FULL TIME Location: Mohali/Noida/Bangalore, India Role Overview: The incumbent will be responsible for building microservices based on a leading NodeJS API framework and Angular while also contributing to a large open source community where your work will be seen and used by thousands of developers. Skills Abilities: Coding complex modules. Code review and enforcing best practices. Improve Application architecture. Constantly improve his/her own skill set. Customizations to existing open source or custom built applications. Building a knowledge base of the latest programming trends, best practices, and methodologies. Improve productivity by using AI tools and best practices. Education and Experience: B. Tech/ BCA/ MCA or M. Tech. Relevant Experience should be 2-4 years. Experience in Javascript frameworks (Node. js, Angular). Experience in Telecom domain products would be a plus. Experience in developing SaaS products with multitenancy and different isolation models would be a plus. Impeccable written and verbal communication skills with the ability to present, explain and defend design concepts in team and stakeholder Meetings. Experience representing work to a broader product team and other leaders, clearly and succinctly articulating the goals and concepts. Knowledge of Typescript and Loopback 4 (Node. js Framework) would be an added advantage. Experience in BPMN and Camunda. Interview Process Internal Assessment 2 Technical Rounds
Database Engineer Mohali, Noida, Bangalore/ India 2+ years experience 1 Position Job Information: Work Experience: 2+ years Industry: IT Services Job Type: FULL TIME Location: Mohali, Noida, Bangalore / India Role Overview: We are seeking a proactive and eager-to-learn NoSQL DBA and Data Warehouse Specialist with a focus on the Amazon Web Services (AWS) ecosystem. In this role, you will support the management of cloud-native databases and assist in building and maintaining the customer s data warehouse infrastructure on AWS. This position offers a hands-on opportunity to grow in the fields of cloud database administration and modern data architecture. Key Responsibilities: AWS NoSQL Database: Assist in maintaining AWS-managed NoSQL databases such as Amazon DynamoDB, Amazon ElastiCache (Redis/Memcached), and Amazon DocumentDB. Monitor database metrics using Amazon CloudWatch and basic performance tools. Help manage database backup, recovery, and security configurations using AWS Backup and IAM roles/policies. Collaborate with DevOps teams to support database deployments via AWS CloudFormation or Terraform. AWS Data Warehouse: Support the implementation and maintenance of data warehouse solutions using Redshift and Databricks. Help build and monitor ETL/ELT pipelines using AWS Glue, Amazon S3, Lambda, and Step Functions. Assist in data loading, cleaning, validation, and documentation. Work with BI and analytics teams to provide clean, query-ready datasets for reporting. Requirements: Technical Skills: Bachelor s degree in Computer Science, Data Engineering, or a related field (or equivalent experience). Familiarity with AWS services, especially DynamoDB, S3, Lambda, and Redshift. Basic understanding of SQL and NoSQL database concepts. Exposure to scripting languages such as Python or Bash. Understanding of core AWS concepts: IAM, VPC, CloudWatch, and S3. Soft Skills: Strong attention to detail and a passion for learning cloud technologies. Good problem-solving and troubleshooting skills. Ability to take direction, collaborate, and communicate effectively. Comfortable working in a fast-paced, team-oriented environment. Preferred Skills : AWS Certified Cloud Practitioner or working towards AWS Developer/Database certifications. Experience with AWS Glue or Step Functions. Internship or academic project using AWS services or cloud databases. Exposure to data visualization tools like QuickSight, Tableau, or Power BI. Interview Process Internal Assessment Technical Round 1 Technical Round 2
Planning, executing, and managing own tasks and responsibilities. Developing and customizing solutions to meet client IAM requirements. Understanding the business that the application supports. Providing status updates regularly and proactively. Identifying and escalating risks that may impact the application or project. Being self-motivated, being proactive, and displaying drive to succeed. Having an excellent client service attitude.
Java Fullstack (Java + Angular) Gurugram, India 5-8 years experience 1 Position APPLY NOW Job Information: Work Experience: 5-8 years Industry: IT Services Job Type: FULL TIME Location: Gurugram, India Key Responsibilities: Very strong Java experience, Project design and development, Springboot, Collection, Data Structure, Multithreading. Excellent experience in Angular, UI/UX Technology. Unit Testing Framework. Good in Unix. AWS experience. Self-motivated, individual contributor and adaptability to learn new skills. The client interviews are thorough and detailed hence the candidate has to be very strong in fundamentals, coding, attitude and communication. Interview Process 2 Technical Rounds APPLY NOW Industry: IT Services Job Type: FULL TIME Location: Gurugram, India
Work Experience: 4+ years Industry: IT Services Job Type: FULL TIME Location: Bangalore, India Key Responsibilities: Design, implement, and maintain SailPoint IdentityIQ or IdentityNow solutions: provisioning, lifecycle automation (Joiner Mover Leaver), access certifications, and self-service capabilities. Develop and automate end-to-end CI/CD pipelines (e. g. , Jenkins, Git, Maven, Ant) to deploy SailPoint configurations, connectors, workflows, and rules across development, testing, and production environments. Build custom connectors/integrations to enterprise systems (e. g. , Active Directory, LDAP, cloud services like AWS, Azure), APIs (REST/SOAP), and identity protocols (SAML, OAuth). Author secure, maintainable code using Java, BeanShell, JavaScript, or Shell scripting for rule, workflow, and report logic. Monitor and support SailPoint environments with Tier 2/3 incident response, performance tuning, and proactive alerting. Collaborate across Cyber, Engineering, and Business teams to gather requirement, deliver secure IAM capabilities, and ensure governance/compliance alignment. Core Qualifications: 4+ years in Identity & Access Management, with significant hands-on practice building and operating SailPoint solutions. Proven experience in CI/CD and DevOps practices, implementing automated pipelines to support code migration and deployments. Technical fluency in scripting and development (Java, BeanShell, JavaScript, Shell), and integration with directory services, cloud platforms, and APIs. Solid working knowledge of IAM lifecycle processes Joiner/Mover/Leaver, RBAC modeling, access certifications and regulatory compliance considerations. Excellent collaboration, communication, and adaptability all underpinned by Care, Courage, and Commitment. Nice-to-Have(Preferred): Prior experience working within large-scale financial services or regulated environments. Familiarity with overall CommBank engineering frameworks such as Continuous Delivery pipelines and culture of automation and quality. Relevant SailPoint certifications (IdentityIQ Engineer, IdentityNow Implementation Professional). Understanding or exposure to CommBank s Career Pathways, enabling cross-discipline mobility and seniority clarity.
Work Experience: 4+ years Industry: IT Services Job Type: FULL TIME Location: Bangalore, India Job Overview: Seeking seasoned CyberArk specialists who bring an engineering-first mindset to Privileged Access Management (PAM). The focus is on automating critical processes, including CI/CD and client onboarding, while maximizing efficiency and delivery quality. Key Responsibilities: Design, implement, and support CyberArk and PAM solutions (Vault, CPM, PSM, PVWA, etc. ). Automate workflows and deployments using GitHub Actions, Ansible, CloudFormation, or equivalent DevSecOps tools. Participate in CI/CD pipeline development to streamline onboarding and configuration. Monitor system performance; troubleshoot and manage incidents across PAM infrastructure. Engage in Disaster Recovery planning and execution. Mentor team members; create documentation (SOPs, technical diagrams, knowledge articles). Ensure operational excellence and automation-first configuration deployments. Collaborate across teams to maintain performance, availability, and maintainability. Mandatory Qualifications: 4+ years of hands-on experience with CyberArk or equivalent PAM systems. Connector Build experience. Customer on-boarding and platform on-boarding experience. Active CyberArk certifications (e. g. , Defender, Sentry) preferred. Deep knowledge of IAM protocols (SSO, SAML, LDAP, OAuth, OIDC). Proficiency in automation scripting and tools such as PowerShell, Python, Ansible, CloudFormation, and GitHub Actions. Experienced with CI/CD pipelines and automation toolchains. Strong engineering background with Linux/Unix and Windows/Active Directory experience. Familiarity with AWS/Azure entitlement & platform integration. Solid understanding of ITIL frameworks (incident, change, problem management). Excellent documentation, stakeholder interaction, and collaboration skills. Desirable Skills: Prior experience in automation tooling like Octopus Deploy, TeamCity. Exposure to visualisation tools or analytics for value articulation. Familiarity with financial services or highly regulated environments.
Work Experience: 7-10 years Industry: IT Services Job Type: FULL TIME Location: Gurugram, India Key Responsibilities: Required a skilled and experienced developer with expertise in Perl. Develop, maintain, and optimize Perl applications and scripts to ensure high performance and reliability. Collaborate with cross-functional teams to design and implement APIs, integrate with databases, and support web applications. Troubleshoot, debug, and resolve software defects while ensuring adherence to coding standards and best practices. Skills: Extensive experience with Perl programming, including object-oriented programming, data structures, and regular expressions. Familiarity with web frameworks (e. g. , Dancer, Mojolicious) and technologies (HTML, CSS, JavaScript). Proficiency in interacting with databases (MySQL, PostgreSQL, SQLite) using Perl DBI and ORM tools. Strong experience with version control systems, particularly Git, for collaborative development and code management. Experience with testing frameworks (e. g. , Test::More, Test::Harness) and debugging tools to ensure code quality and performance. Knowledge of RESTful and SOAP API design and implementation to integrate with other systems. Strong command of Linux/Unix environments, including shell scripting and system administration.
Work Experience: 4+ Years Industry: IT Services Job Type: FULL TIME Location: Mohali/Noida/Bengaluru, India Role Overview: Responsible for designing, implementing, and executing formal performance testing strategies to ensure the delivery of scalable, secure, and high-performing cloud-native applications. Leverages experience in AWS cloud services to simulate real-world load scenarios and optimize system performance in distributed environments. Key Responsibilities: Designing and executing performance test plans aligned with cloud-native architecture best practices. Developing custom scripts and tools using Groovy/Java, with preference for experience in AWS. Conducting performance testing on AWS-hosted applications using tools like JMeter, K6, integrating with AWS services (e. g. , EC2, ECS, Lambda, CloudWatch). Analyzing performance metrics using AWS tools (e. g. , CloudWatch, X-Ray, CloudTrail) to identify system bottlenecks, latency issues, or scaling constraints. Collaborating with development and DevOps teams to implement fixes, optimize infrastructure, and validate improvements. Participating in test planning, writing detailed test scripts, executing performance tests, and analyzing and presenting results. Supporting continuous improvement by collecting and analyzing data for software process optimization, and integrating findings into agile workflows. Maintaining documentation of issues, findings, and resolutions, while contributing to root cause analysis. Acting as a quality advocate by contributing to process documentation, standards, and performance benchmarks across engineering teams. Delivering internal training and workshops on performance best practices and AWS-based quality engineering approaches. Experience with monitoring tools like NewRelic, Datadog or SigNoz.
Japanese Translator Mohali, India 3+ years experience 1 Position APPLY NOW Job Information: Work Experience: 3+ Years Industry: IT Services Job Type: FULL TIME Location: Mohali, India Role Overview: Seeking a bilingual professional (Japanese & English) to teach Japanese and handle translation-related tasks including documents and contracts. Skills & Abilities: Language Proficiency: Fluency in Japanese (written & spoken) and English. Preferably Japanese Language Proficiency Test (JLPT N3, N2 or N1) level or equivalent. Experience & Expertise: Proven experience in translation or interpreting roles. Educational Background: Any Degree with JLPT (N1, N2, N3), Japanese Language, Interpreting, or a related field preferred. Interview Process 3 Technical Rounds APPLY NOW Industry: IT Services Job Type: FULL TIME Location: Mohali, India
10 - 12 years experience Work Experience: 10-12 Years Industry: IT Services Job Type: FULL TIME Location: Noida, India Role Overview: The SourceFuse Managed Services practice works with customers to ensure their business-critical applications and cloud environments are secure, available, and cost-optimized 24 7. Our clients range from mid-market enterprises to large global organizations across various industries, including financial services, healthcare, and technology. Engagements are typically governed by well-defined Service Level Agreements (SLAs) that cover uptime, incident resolution times, change management, and proactive monitoring. We are seeking a highly driven and experienced Managed Services Manager to lead our Managed Services business unit. This role is critical in ensuring seamless delivery, profitability, and growth of our managed services portfolio. The candidate will oversee presales engagement, operations management, financial accountability, and team leadership, working closely with delivery managers, sales, and senior leadership. The Managed Services Manager will assume full ownership of the department s strategy, execution, and outcomes. Key Responsibilities: Cloud & Infrastructure Operations Monitoring, incident response, patching, and system administration for AWS and multi-cloud environments. Application Support & Reliability Ensuring availability, performance tuning, release management, and bug fixes for critical applications. Security & Compliance Continuous monitoring, vulnerability remediation, and ensuring adherence to regulatory and compliance requirements. Cost Optimization & Governance Ongoing review of cloud consumption, right-sizing, and financial governance to meet customer budgets. Automation & Process Maturity Driving efficiency with automation, ITIL processes, and modern DevOps practices. Client Engagement & Reporting Running governance calls, producing dashboards, and delivering quarterly business reviews aligned with SLAs. Manage escalation handling and problem resolution for key accounts. Skills & Abilities: Partner with Sales and Solution Architects to support managed services presales activities. Contribute to proposals, RFPs, client presentations, and solution designs. Ensure managed services offerings are positioned competitively in the market. Translate client requirements into scalable and repeatable service delivery models. P&L and Financial Management Own departmental P&L with responsibility for revenue, cost optimization, and margin targets. Track monthly financial performance and implement corrective actions. Identify opportunities for upselling/cross-selling managed services. Provide financial forecasting and quarterly business reviews to leadership. Oversee day-to-day operations across managed services delivery. Ensure SLA adherence, compliance, and customer satisfaction. Drive automation, process maturity, and operational excellence initiatives. Team Leadership & Workforce Management Own team rosters, capacity planning, and resource allocation across shifts/projects. Mentor, coach, and develop team leads. Foster a high-performance culture, balancing efficiency and employee engagement. Implement skill development programs aligned with new technology and customer demands. Act as the primary liaison between managed services, delivery managers, and leadership. Engage with customers senior IT stakeholders for governance, reviews, and escalations. Build strong interlock with cross-functional teams (Sales, Finance, HR, Delivery). Qualifications & Skills Experience: 10 12 years in IT services, with at least 5 years in Managed Services leadership. Education: Bachelor s/Master s degree in Computer Science, IT, or related field. Technical Acumen: Solid understanding of cloud (AWS), ITSM processes, monitoring, automation, and ITIL framework. Business Acumen: Strong P&L ownership experience, contract management, and commercial awareness. Leadership: Proven ability to manage cross-functional teams, drive accountability, and influence stakeholders. Soft Skills: Excellent communication, problem-solving, negotiation, and client-facing presentation skills. Departmental profitability (Revenue vs. Margin targets). SLA adherence and Customer Satisfaction (CSAT/NPS). Operational efficiency (automation %, incident reduction, ticket resolution times). Employee retention, engagement, and upskilling progress. Contribution to new business wins via presales support.
Work Experience: 5+ Years Industry: IT Services Job Type: FULL TIME Location: Mohali, India Role Overview: We are seeking a highly skilled Android Engineer to join our client s product team. This role is suited for developers who value design excellence and brand integrity, and who can deliver seamless, high-quality mobile experiences. You will be responsible for full-cycle Android app development, with emphasis on security, scalability, and reliability. Key Responsibilities: Lead the development of Android applications using Kotlin. Work closely with designers and product managers to bring brand-focused designs to life. Apply secure coding practices and ensure compliance with data protection standards. Maintain strong unit test and integration test coverage. Set up and optimize CI/CD pipelines for smooth releases. Continuously improve app performance, responsiveness, and reliability. Provide technical leadership and mentor junior engineers. Requirements: 5+ years of experience in mobile application development (with strong focus on Android). Proficient in Kotlin with deep knowledge of Android SDK and Jetpack libraries. Proven experience building and publishing polished, design-centric apps. Strong understanding of secure coding principles. Experience with testing frameworks such as JUnit, Espresso, or Robolectric. Hands-on experience with CI/CD tools (e. g. , GitHub Actions, Jenkins, Bitrise, or similar). Solid grasp of the Google Play release and distribution process. Strong problem-solving abilities and capability to work independently. Nice to Have Experience with Jetpack Compose. Knowledge of accessibility and internationalization best practices. Familiarity with analytics, crash reporting, and performance monitoring tools.
Analyze and Bypass Network-Level Defenses: Audit and circumvent security controls that manage network traffic, including on-demand VPN tunneling and context-aware routing policies. Exploit Traffic and Content Interception Engines: Attack our real-time traffic inspection and content filtering systems. Your goal is to bypass detection mechanisms for phishing, malware, and other web- or network-based threats. Evade AI-Driven Threat Detection: Develop and execute adversarial attacks against AI/ML models to test their resilience against modern evasion techniques and novel threat vectors. Conduct Core Application Vulnerability Analysis: Perform comprehensive reverse engineering of our iOS and Android applications to identify and exploit critical flaws in application logic, data storage, and IPC mechanisms. Assess Identity and API Security: Target authentication/authorization flows, third-party API integrations, and user data protection systems to uncover potential weaknesses leading to data exposure or account takeover. Develop and Report Exploits: Create detailed proof-of-concept (PoC) exploits for discovered vulnerabilities and collaborate with engineering teams to design and implement robust mitigations.
Seeking a bilingual professional (Japanese English) to teach Japanese and handle translation-related tasks including documents and contracts. Skills Abilities: Language Proficiency: Fluency in Japanese (written spoken) and English. Preferably Japanese Language Proficiency Test (JLPT N3, N2 or N1) level or equivalent. Experience Expertise: Proven experience in translation or interpreting roles. Educational Background: Any Degree with JLPT (N1, N2, N3), Japanese Language, Interpreting, or a related field preferred.
Work Experience: 3+ Years Industry: IT Services Job Type: FULL TIME Location: Noida, India Role Overview: SourceFuse is currently seeking Managed Services L2 Support Engineer/Senior Engineer for IoT projects in the Smart Products & IoT Strategic Innovation Centre in India team. This role is responsible for supporting managed services & application/product support for IoT projects. Duties & Responsibilities: Investigate the issue and provide Resolution (where is the issue device / connectivity / platform / application layer). Application & Platform Performance Monitoring. Identify, categorize, prioritize, diagnose, route, track, and close the alarms raised by monitoring tools. Recreate and verify complex performance and environmental issues with full access to the production environment. To identify, troubleshoot and solve incidents within SLA timelines. Log Analysis of the issues reported. Update tickets recent status and progress on ticketing tool. Raise a bug for issue in application functionality where a code fix might be needed. Mobile App issues on both Play Store & App Store. Web App issues. Platform(AWS) issues. Proposing solution to recurring incidents. Proposing some new enhancements in existing solution. Service Mgmt. Reporting. Status Tracking & Reporting. Continuous Service Improvement. Process Management & Improvement. Managing the Production AWS platform & applications deployed along with the E2E monitoring of systems and data flow. Bachelor s degree in Electrical Engineering, Software Engineering, Computer Science, Computer Engineering, or related Engineering discipline. 4+ years of experience in L2 of managed services / application(mobile or web) support. 1+ years of experience in the Smart/Connected Products & IoT workflow. Hands on experience in Mobile OR Web App issues troubleshooting. AWS platform or certified in AWS(Solution Architect/SysOps). Server-less/headless architecture. Lambda, API Gateways, Kinesis, ElasticSearch, ElasticCache, Dynamo DB, Athena, AWS IoT. NoSQL Database(Dynamo DB preferred). Trouble ticketing tools(Jira Software & Jira Service Desk preferred). Ability to differentiate between application & platform issues and proven track record of taking them to closure. Hands on experience on New Relic and AWS Cloudwatch tools. Prior experience in operation support for IoT projects (50, 000+ live devices) will be an added advantage. ITIL certification. Experience in AWS Cloud IoT Core platform. L3 Support experience in addition to L2. Skills and Abilities Required: Willingness to work in a 24X7 shifts environment. Flexible to take short term travels on a short notice to facilitate the field trails & soft launch of products. Excellent troubleshooting & analytical skills. Highly customer-focused and always eager to find a way to enhance customer experience. Able to pinpoint business needs and deliver innovative solutions. Can-do positive attitude, always looking to accelerate development. Self-driven & committed to high standards of performance and demonstrate personal ownership for getting the job done. Innovative and entrepreneurial attitude; stays up to speed on all the latest technologies and industry trends; healthy curiosity to evaluate, understand and utilize new technologies.
Work Experience: 5+ Years Industry: IT Services Job Type: FULL TIME Location: Noida, India SourceFuse is seeking an innovative and forward-thinking AI-Driven DevSecOps Engineer (MLOps / AIOps) to integrate Agentic AI within the Software Development Lifecycle (SDLC). This role emphasizes embedding security, automation, and intelligence into every stage of development, leveraging AI-native tools, GitHub Copilot, Amazon Q, Bedrock, and other AWS ML services to accelerate delivery, enhance decision-making, and maintain compliance. Key Responsibilities: Lead the foundational setup of the organization s MLOps and AIOps functions including architecture, tooling, governance, and workflows aligned with business and data strategy. Define and implement the MLOps roadmap: identify key use cases, standardize model development lifecycle, and architect scalable pipelines using AWS-native services. Establish the AIOps practice by implementing observability, automated incident response, and intelligent monitoring using Amazon CloudWatch, DevOps Guru, AWS X-Ray, and other tools. Select and integrate appropriate AWS services (e. g. , SageMaker, Bedrock, Lambda, Glue, CodePipeline) to build a flexible and secure MLOps and AIOps infrastructure. Collaborate with stakeholders across data science, DevOps, engineering, and security to ensure the smooth operationalization of AI/ML models from development to production. Develop governance, monitoring, and compliance frameworks for AI/ML lifecycle, ensuring data security, lineage, traceability, and auditability. Design and implement model CI/CD workflows from scratch using tools like SageMaker Pipelines, CodeBuild, Terraform, GitHub Actions, and CloudFormation. Build out data pipelines and feature engineering workflows on AWS using services like AWS Glue, S3, Step Functions, Athena, and Redshift. Establish and evangelize best practices for model monitoring, drift detection, and continuous retraining using SageMaker Model Monitor, Clarify, and CloudWatch. Lead the adoption of AI copilots and Agentic AI (e. g. , GitHub Copilot, Amazon Q, Bedrock agents) to improve developer productivity, code quality, and automation. Develop a strategy for real-time data observability and health monitoring using open-source and AWS-native tools, integrated into the broader data ecosystem. Provide thought leadership and mentoring to build internal capability in MLOps and AIOps, including training team members and defining reusable standards. Define and implement security-first principles for ML pipelines, ensuring IAM policies, encryption, and secrets management follow AWS best practices. Drive adoption of infrastructure-as-code (IaC) for ML platform provisioning and reproducibility using Terraform or CloudFormation. Qualifications and Experience: Bachelor s degree in Software Engineering, Computer Science, Computer Engineering, or a related engineering discipline; Master s degree (preferably from IIT/IISc or other premier institutes) is a strong advantage. 5+ years of hands-on experience in designing, implementing, or supporting AI/ML workloads on AWS, with a strong focus on cloud-native architecture, automation, and operationalization. Skills and Abilities Required: Expertise in scripting/development using Python, AWS SDKs (boto3), Bash, and infrastructure scripting languages while following development best practices. Expertise in Terraform & CloudFormation. Experience with AWS Services like STS, IAM, Lambda, S3, CloudWatch, Glue, SageMaker, QuickSight, Athena, Bedrock, EventBridge, etc. Experience integrating Agentic AI systems into software development workflows. CI/CD security scanning, compliance enforcement, observability. Good communication and documentation skills. Can-do positive attitude, always looking to accelerate development. Driven commit to high standards of performance and demonstrate personal ownership for getting the job done. Innovative and entrepreneurial attitude, stays up to speed on all the latest technologies and industry trends; healthy curiosity to evaluate, understand and utilize new technologies. Experience with Amazon Q, Bedrock Agents, or similar generative AI agents. Exposure to open-source observability stacks like Prometheus, Grafana, and ELK. Knowledge of enterprise data governance frameworks and tools (e. g. , AWS Lake Formation, Apache Atlas). AWS Certifications such as: AWS Certified Machine Learning Specialty, AWS Certified Data Analytics Specialty, AWS.
Work Experience: 5+ Years Industry: IT Services Job Type: FULL TIME Location: Bangalore/Indore, India Role Overview: We are seeking a highly motivated and experienced Open-Source Software (OSS) Support Engineer with a strong background in the Telecom domain to join our growing team. In this role, you will be responsible for providing technical support and guidance to our users and customers who are utilizing our open-source telecom software and related technologies. You will be a key contributor to ensuring user satisfaction, fostering a strong open-source community within the telecom space, and driving the adoption of our OSS solutions in the telecommunications industry. Key Responsibilities: Act as the first point of contact for all production incidents, alerts, and user-reported issues related to the Plan & Build [Site Manager, Procurement Manager, and Facility Manager application]. Proactively monitor application performance, infrastructure health, and system alerts using monitoring tools. Perform initial diagnosis and root cause analysis (RCA) to quickly identify the source and scope of issues within a microservices architecture. Categorize, prioritize, and escalate incidents to appropriate internal teams (e. g. , Network, Security, Firewall, Cloud, Infrastructure, Application Development, User Management) in a timely manner. Collaborate effectively with various technical teams to drive incident resolution, acting as a central coordinator. Skillfully diagnose and troubleshoot a wide range of customer issues, from basic inquiries about Site. Manager/Procurement Manager to more technical challenges observed within system framework. Utilize logs, monitoring dashboards, and diagnostic tools to pinpoint issues across different microservices and underlying infrastructure components. Document troubleshooting steps, findings, and resolutions accurately for knowledge base articles and future reference. Provide timely, clear, and professional communication to internal stakeholders and end- users regarding incident status, expected resolution times, and post-incident reports. Prepare and deliver comprehensive Root Cause Analysis (RCA) reports for critical incidents, outlining the problem, impact, resolution, and preventative measures. Act as a crucial bridge between engineering/technical teams and product/business teams, translating technical details into understandable business impacts and vice-versa. Ensure all incidents are handled within agreed-upon Service Level Agreements (SLAs) for response, resolution, and communication. Contribute to the continuous improvement of incident management processes and tooling. Develop and maintain comprehensive knowledge base articles, runbooks, and troubleshooting guides. Identify recurring issues and collaborate with engineering teams to implement permanent solutions and improve system resilience. Participate in post-incident reviews to identify lessons learned and implement corrective actions. Qualifications: Bachelor s degree in Electronics and Comm, Information Technology, or a related field. Strong domain knowledge in OSS Platforms and Microservices Applications. 5+ years of experience in technical support, operations, or SRE/L2 role, preferably supporting enterprise-level applications. Proficiency in monitoring tools (e. g. , Prometheus, Grafana) for application and infrastructure monitoring. Familiarity with cloud computing concepts (e. g. , AWS, Azure, GCP) and data center environments. Strong interpersonal skills and the ability to collaborate effectively with cross-functional teams. Skills & Abilities: Experience in containerization technologies: Kubernetes/Docker swarm/Mesos-Marathon/Cloud Foundry. Experience in RDBMS like Oracle, MySQL, Sybase etc. Sound knowledge in, NIFI, Kafka, Spark, Elastic Search and other bigdata tools. Basic understanding of networking concepts (TCP/IP, DNS, Load Balancers, Firewalls) and security principles. Collaboration: Ability to work in a team-oriented environment and effectively communicate with both technical and non-technical stakeholders.
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