2383 Service Quality Jobs - Page 5

ROLE PURPOSE: To support the development of the GEDU business, its people, processes, technologies, and data to ensure revenue targets are reached, service quality is maintained, and continually improved and operational efficiency maximised. ROLE and RESPONSIBILITIES: Identifying and creating partnership with new potential student recruitment agencies and other educational or training providers. Actively involved in assisting the team for achieving the student recruitment target for each intake. Developing and sustaining solid relationships with company stakeholders, recruiting partners and customers. Analysing customer feedback data to determine whether customers are satisfied with company ...

Job Title: Assistant Manager- Quality / Quality Manager Department: Quality & Accreditation Reports To: Unit Head Location: Paras Hospital, Srinagar Job Summary Assistant Manager is responsible for developing, implementing, and maintaining the hospitals Quality Management System (QMS) in alignment with national and international accreditation standards (e.g., NABH, JCI, ISO). The role ensures continuous improvement in patient safety, clinical outcomes, and service excellence through data-driven quality initiatives and compliance monitoring. Key Responsibilities 1. Quality Management & Accreditation Develop and implement hospital-wide quality policies, procedures, and standard operating proto...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers. The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed. This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products. Service walk-in customers across all segments, ensuring prompt and courteous assistanceGenerate leads for New-To-Bank (NTB) customers and actively cross-sell ficial productsAct as a backup to the Service Officer (SO) during peak hours or absencesHandle non-transactional servicing tasks su...

Work Experience: 6.0 Year(s) To 8.0 Year(s) Role Overview: The technical manager will lead the workshop floor, oversee diagnostic and repair activities, guide technicians, and ensure the highest service quality standards for luxury and premium vehicles. This role is ideal for an experienced automotive technician or foreman from an authorized service center looking to transition into a leadership role. Experience with German and European brands (BMW, Mercedes, Audi, JLR, VW, Skoda) or premium Japanese cars will be preferred. Key Responsibilities Diagnose and rectify complex mechanical and electrical faults in premium/luxury cars using advanced diagnostic tools and equipment. Strong hands-on k...

The Quality Analyst is responsible for monitoring and evaluating the quality of inbound and outbound calls, chats, and emails handled by the operations team. The role ensures that customer interactions are aligned with company standards, compliance requirements, and client expectations. The QA will provide actionable feedback, identify training needs, and contribute to continuous process improvement to enhance overall customer satisfaction and performance quality. Key Responsibilities: Monitor and evaluate agent interactions (calls) to ensure adherence to quality standards, process compliance, and customer service guidelines. Conduct regular audits and prepare detailed quality reports highli...

Title: Business Operations Associate Location: Bangalore Role overview: We are seeking a dynamic and proactive Associate to join our Business Operations team in Bengaluru (Bangalore). The successful candidate will be responsible for managing financial operations, ensuring the smooth processing of transactions, enhancing service quality, and engaging with customers through various communication channels. How you will create impact: Enhance Service Quality : Analyze transaction data to identify areas for improvement and implement strategies to enhance service quality. Monitor Financial Transactions : Ensure seamless processing and delivery of transactions, addressing any issues promptly to mai...

SUMMARY Job Title: Customer Support Executive International Voice Process, Salary Up to 5.75 LPA (CTC) Location: Pune / Bangalore (Interviews in Kolkata) Company: Top Indian MNC IT & Customer Support Employment Type: Full-Time Education: Graduate Experience: 1yr and above can apply Only Kolkata candidates can apply, who wants to relocate Pune/ Bangalore Key Responsibilities: Handle inbound/outbound international customer calls Resolve queries and deliver excellent customer service Maintain service quality and documentation standards Work in a fast-paced support environment Requirements Must have excellent English speaking skills Experienced professionals (1+ year in international voice suppo...

you'll be responsible for turning around problems into solutions when it comes to own entire IT infra service delivery and end user support, drive quality and scalability in IKS IT infrastructure operations, to develop a service orientation, and enable IKS Health for hyper-growth. You will be a key partner to the infosec, network, server and helpdesk teams within IT and align with other business units as needed. Planning, project management and implementation leadership, identifying opportunities for automation, cost savings, and service quality improvement. Development of enterprise standards and technology architecture and the IT operations governance process. IT Assets Management Lifecycl...

Ensure smooth execution of all services booked through the platform and maintain a high-quality client experience. Key Responsibilities: Monitor all posted jobs for payment and completion Track active jobs for on-time completion Coordinate between clients and providers Ensure every service gets client reviews Maintain service quality and report daily Skills Required: Coordination, multitasking, detail orientation, operations tracking, good communications skills

As the Director of Operations, you will be responsible for overseeing and managing the day-to-day operations of the resort to ensure seamless service delivery, operational efficiency, and profitability. Your background in Food & Beverage operations, especially in Banqueting, along with experience in managing premium resort properties in the Gujarat and Rajasthan markets will be crucial for success in this role. Key Responsibilities: - Oversee daily operations across all departments such as F&B, Rooms Division, Front Office, Housekeeping, and Spa. - Lead and manage the resort's F&B operations, with a specific focus on banqueting and event management. - Maintain the highest standards of servic...

Responsibilities Product Strategy & Development: - Define and execute the ocean freight product strategy for both FCL and LCL services. Develop trade lane-specific plans (e.g., Asia-Europe, ISC-Middle East, ISC-Africa). Innovative service offerings include value-added services and digital solutions. Carrier & Vendor Management :- Build and maintain strategic relationships with shipping lines and co-loaders. Negotiate competitive freight rates, space allocations, and service contracts. Monitor carrier performance and resolve service issues proactively. Pricing & Procurement :- Lead pricing strategy and procurement for ocean freight across trade lanes. Ensure margin optimization while maintain...

SUMMARY Job Title: Customer Support Executive International Voice Process, Salary Up to 5.75 LPA (CTC) Location: Pune / Bangalore (Interviews in Kolkata) Company: Top Indian MNC IT & Customer Support Employment Type: Full-Time Education: Graduate Experience: 1yr and above can apply Only Kolkata candidates can apply, who wants to relocate Pune/ Bangalore Key Responsibilities: Handle inbound/outbound international customer calls Resolve queries and deliver excellent customer service Maintain service quality and documentation standards Work in a fast-paced support environment Requirements Must have excellent English speaking skills Experienced professionals (1+ year in international voice suppo...

SUMMARY Customer Service Representative Technical / Functional Support Summary We are seeking highly skilled and customer-focused professionals to join our Customer Support Team as Customer Service Representatives . In this role, you will provide functional, technical, and administrative support to resolve customer problems and queries in a fast-paced global environment. This opportunity offers exposure to international client interactions and a dynamic work culture with both RTO and hybrid flexibility . Responsibilities Provide functional, technical, or administrative support to resolve customer issues effectively. Handle and document customer queries and complaints with accuracy and profes...

OBJECTIVE: Organizes and participates in the daily operations of the restaurant kitchen area. Manages kitchen operations to provide exceptional quality and presentation of outlet menu items, maintains sanitation, staff training, and stations to restaurant standards. Key Responsibilities: The Junior Sous Chef is the next person under the Sous Chef, and is primary in charge of one grouping in the Kitchen. He may be in charge of a complete Restaurant, a Production kitchen, a Night shift operation or a Morning shift operation. The Junior Sous Chef is a person who has the ability to demonstrate, check and correct any preparation that is going out to be served to a guest, very much involved with t...

Analyst - Analytics will be responsible for generating Tableau Dashboards for multiple use cases within Bunge Business Services for business disclosures, decisions and opportunities using data engineering and visualization tools. The incumbent is expected to be an expert in visualization tool Tableau and Oracle SQL, while embodying the core values of Bunge Business Services. It is based in Mohali, Punjab which is our Global Shared Service Center reports to Team Lead (TL)/ Manager - BBS Analytics." Main Accountabilities Collaborate with SMEs across a wide range of Global Financial Control Areas (Accounts Receivable, Accounts Payables, Record to Report, Master Data, Access Management, etc) Des...

Analyst - Analytics will be responsible for generating Tableau Dashboards for multiple use cases within Bunge Business Services for business disclosures, decisions and opportunities using data engineering and visualization tools. The incumbent is expected to be an expert in visualization tool Tableau and Oracle SQL, while embodying the core values of Bunge Business Services. It is based in Mohali, Punjab which is our Global Shared Service Center reports to Team Lead (TL)/ Manager - BBS Analytics." Main Accountabilities Collaborate with SMEs across a wide range of Global Financial Control Areas (Accounts Receivable, Accounts Payables, Record to Report, Master Data, Access Management, etc) Des...

Analyst - Analytics will be responsible for generating Tableau Dashboards for multiple use cases within Bunge Business Services for business disclosures, decisions and opportunities using data engineering and visualization tools. The incumbent is expected to be an expert in visualization tool Tableau and Oracle SQL, while embodying the core values of Bunge Business Services. It is based in Mohali, Punjab which is our Global Shared Service Center reports to Team Lead (TL)/ Manager - BBS Analytics." Main Accountabilities Collaborate with SMEs across a wide range of Global Financial Control Areas (Accounts Receivable, Accounts Payables, Record to Report, Master Data, Access Management, etc) Des...

Analyst - Analytics will be responsible for generating Tableau Dashboards for multiple use cases within Bunge Business Services for business disclosures, decisions and opportunities using data engineering and visualization tools. The incumbent is expected to be an expert in visualization tool Tableau and Oracle SQL, while embodying the core values of Bunge Business Services. It is based in Mohali, Punjab which is our Global Shared Service Center reports to Team Lead (TL)/ Manager - BBS Analytics." Main Accountabilities Collaborate with SMEs across a wide range of Global Financial Control Areas (Accounts Receivable, Accounts Payables, Record to Report, Master Data, Access Management, etc) Des...

Guarantee operational maintenance of outsourced services and ensure vendor compliance with Wartsila security policies Communicate change status, incidents, and critical issues to IM leadership and business stakeholders Drive continuous service improvement and execute performance action plans Support Project Managers through development scoping, production transitions and Go Live deployments Manage Windows OS lifecycle: validate upgrades, installations and patch management Administer users, file systems and system security Execute and see after the execution of service requests and advisory of application owners Validate and control major changes in coordination with business units Monitor pe...

We are looking for a highly skilled and experienced professional to join our team as a Service Delivery specialist at Blue Star Ltd. The ideal candidate will have 1 to 5 years of experience in service delivery or a related field. Roles and Responsibility Manage and deliver high-quality services to clients, ensuring timely and efficient project completion. Develop and implement effective service strategies to enhance customer satisfaction and loyalty. Collaborate with cross-functional teams to identify and mitigate risks, improving overall service quality. Analyze customer feedback and implement changes to improve service delivery. Monitor and report on key performance indicators (KPIs) to me...

We are looking for a skilled Operations Supervisor to join our team at Solventum, with 2-5 years of experience in operations management. Roles and Responsibility Supervise and coordinate daily operations activities to ensure efficiency and productivity. Develop and implement process improvements to increase operational effectiveness. Manage and allocate resources to meet business objectives. Monitor and control operational costs to stay within budget. Collaborate with cross-functional teams to achieve organizational goals. Analyze operational data to identify areas for improvement. Job Requirements Proven experience in operations management or a related field. Strong leadership and communica...

Looking for a skilled IT Ops Engineer to join our team at Egon Zehnder Pvt Ltd. The ideal candidate will have 3 to 5 years of experience in the field. Roles and Responsibility Design, implement, and maintain IT operations management systems. Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and execute process improvements to increase efficiency and reduce costs. Troubleshoot and resolve technical issues related to IT operations. Ensure compliance with industry standards and best practices. Provide training and support to end-users on new systems and processes. Job Requirements Strong understanding of IT operations management principles and prac...

We are looking for a highly experienced and skilled Chief Technology Officer to lead our technology team. The ideal candidate will have 7 to 10 years of experience in the field. Roles and Responsibility Develop and implement comprehensive technology strategies to drive business growth. Lead and manage a team of technologists, providing guidance and mentorship. Collaborate with cross-functional teams to identify and prioritize technology needs. Oversee the development, implementation, and maintenance of all technology systems. Ensure compliance with industry standards and best practices. Foster a culture of innovation and experimentation within the technology team. Job Requirements Proven exp...

Handle industrial sales and drive business growth.Initiate and develop strong relationships with targeted organisations for business development.Analyse and review market responses to achieve business objectives.Identify and explore new market segments for business expansion.Conduct techno-commercial discussions and negotiations with customers to finalise orders.Explore new opportunities and applications for SKF products ... Technical Sales Engineer Ahmedabad - Apply JobItUs ATS Technical Sales Engineer Qualification: B.Tech/B.E. - Mechanical; Diploma - Mechanical; M.E./M.Tech - Mechanical; M.Sc / MS Science - Mechanical Engineering; PG Diploma - Mechanical Job Description: Handle industrial...

Customer Relationship Manager - Converge Converge Mumbai, Full Time Roles and Responsibilities The Customer Relationship Manager (CRM) will be the primary point of contact for all tenant matters on campus, dedicated to building strong tenant relationships and ensuring tenant satisfaction. This role will also support the broader campus operations by driving revenue through Space on Hire (SOH) and catering, coordinating events, and managing their execution in collaboration with the Operations Manager. The CRM will champion tenant engagement while overseeing event logistics and contributing to commercial outcomes. Key Responsibilities Act as the single point of contact (SPOC) for all tenant mat...