1694 Service Quality Jobs - Page 5

What you ll do: "We are looking for an experienced and strategic Business Development Manager to accelerate growth of our Data Center Solutions portfolio for West and North. This role will drive adoption of UPS, Cooling, Racks, rPDUs, Switchgear, Busway, DCIM,MDC and integrated infrastructure solutions across hyperscale, colocation,Govt State Data Center and enterprise data centers. The candidate will own regional sales strategy, consultant engagement, and support in key account development, while working closely with Sales team, internal pre-sales, and execution teams. This is a customer-facing role requiring a blend of technical knowledge, solution selling, and strong relationship-building...

What you ll do: "We are looking for an experienced and strategic Business Development Manager to accelerate growth of our Data Center Solutions portfolio for South and East. This role will drive adoption of UPS, Cooling, Racks, rPDUs, Switchgear, Busway, DCIM,MDC and integrated infrastructure solutions across hyperscale, colocation,Govt State Data Center and enterprise data centers. The candidate will own regional sales strategy, consultant engagement, and support in key account development, while working closely with Sales team, internal pre-sales, and execution teams. This is a customer-facing role requiring a blend of technical knowledge, solution selling, and strong relationship-building...

As a Customer Success Manager Team Lead, your role will involve overseeing a team of customer success executives who cater to medical device clients. You will need to strike a balance between direct customer interactions and effective leadership to ensure service quality, manage team performance, handle escalations, and drive customer satisfaction. Key Responsibilities: - Lead, mentor, and manage a team of customer success executives, which includes tasks such as shift planning, workload allocation, and performance monitoring. - Handle escalated or challenging customer situations with professionalism, setting a positive example for your team. - Guide the team in effectively managing client j...

We are looking for a skilled professional with 8 to 14 years of experience to join our team as a Manager - Delivery Quality in Bengaluru. Roles and Responsibility Manage and oversee the delivery quality process to ensure high standards. Develop and implement effective quality control measures to identify areas for improvement. Collaborate with cross-functional teams to resolve issues and enhance overall service quality. Analyze data and metrics to measure performance and make informed decisions. Lead and motivate a team of quality professionals to achieve goals. Ensure compliance with industry regulations and company policies. Job Proven experience in managing delivery quality, preferably in...

We are looking for a skilled professional with 8 to 14 years of experience to join our team as an Assistant Manager - Delivery in Chennai. Roles and Responsibility Manage and oversee the delivery of healthcare services to ensure high-quality patient care. Coordinate with healthcare professionals to develop and implement effective treatment plans. Monitor and analyze patient outcomes to identify areas for improvement. Collaborate with cross-functional teams to resolve issues and improve service quality. Develop and maintain relationships with key stakeholders, including patients, families, and healthcare providers. Identify and mitigate risks associated with healthcare service delivery. Job M...

Front Office Manager is responsible for overseeing all front desk operations, ensuring exceptional guest service, and maintaining a smooth and efficient check-in/check-out process. This role involves managing the front office team, optimizing room.

Position Summary: The Executive Assistant is responsible for overseeing the front office operations, ensuring exceptional service delivery to clients and visitors. This role involves managing the front office team, handling complex inquiries, and ensuring smooth day-to-day operations while maintaining high standards of professionalism and efficiency. Key Responsibilities: 1. Team Management: o Supervise and lead the front office team, including receptionists and administrative staff. o Conduct regular training and performance evaluations for team members. o Schedule and delegate tasks to ensure optimal coverage and efficiency. o Work with the team to maintain and develop databases and mailin...

Key Responsibilities: Deliver comprehensive property management services for residential portfolio to industry-leading standards Manage residential amenities, common areas, and building systems Prepare and administer property management budgets and CAM collections Drive cost efficiencies without compromising service quality Oversee contractors and direct labor for maintenance and repairs Ensure compliance with all statutory regulations and building codes Hire, train, and develop qualified building operations staff Maintain relationships with municipal authorities and community groups Manage tenant relations with a "Tenant is our Guest" philosophy Oversee vendor contracting, bidding processes...

FM will be responsible for managing all aspects of the facility management service delivery system at office. In this capacity, the FM is accountable for the achievement of the Management Plan and all key performance indicators including responsibility for managing the capital and expense budgets, short and long-term projects, operations and maintenance, interface with senior managers in real estate / Facility team and business units, coordination with other key managers within and achieve customer satisfaction. Provide the leadership to the Facility Management team on a client site The single point of Management Control for FM Oversee the operation, staffing, performance and development of ...

FM will be responsible for managing all aspects of the facility management service delivery system at office. In this capacity, the FM is accountable for the achievement of the Management Plan and all key performance indicators including responsibility for managing the capital and expense budgets, short and long-term projects, operations and maintenance, interface with senior managers in real estate / Facility team and business units, coordination with other key managers within and achieve customer satisfaction. Provide the leadership to the Facility Management team on a client site The single point of Management Control for FM Oversee the operation, staffing, performance and development of ...

Overview: The Senior Executive, Soft Services Operations will lead the strategic development and operational delivery of all soft services across our client portfolio. This executive role requires a visionary leader who can elevate service standards, drive innovation in soft services delivery, and create exceptional workplace experiences that support client organizational goals. Key Responsibilities: Develop and implement the strategic vision for soft services including reception, concierge, mail services, catering, janitorial, security, and workplace experience programs Lead a diverse team of soft services professionals across multiple client sites Establish service excellence frameworks an...

Overview: The Senior Executive, Soft Services Operations will lead the strategic development and operational delivery of all soft services across our client portfolio. This executive role requires a visionary leader who can elevate service standards, drive innovation in soft services delivery, and create exceptional workplace experiences that support client organizational goals. Key Responsibilities: Develop and implement the strategic vision for soft services including reception, concierge, mail services, catering, janitorial, security, and workplace experience programs Lead a diverse team of soft services professionals across multiple client sites Establish service excellence frameworks an...

Key Responsibilities: Budget & Procurement: Assist in preparation and tracking of the facility management budget. Raise purchase requests for facility-related goods and services. Track consumption of consumables and stock inventory. Identify cost-saving opportunities without compromising service quality. Track and monitor budgets related to facilities management, ensuring cost control and compliance with financial plans. Vendor & Invoice Management: Coordinate and liaise with vendors and service providers to ensure timely delivery of services and supplies; monitor performance, and compliance. Collect and verify vendor bills/invoices, ensuring proper documentation before submission. Follow up...

Key Responsibilities: Budget & Procurement: Assist in preparation and tracking of the facility management budget. Raise purchase requests for facility-related goods and services. Track consumption of consumables and stock inventory. Identify cost-saving opportunities without compromising service quality. Track and monitor budgets related to facilities management, ensuring cost control and compliance with financial plans. Vendor & Invoice Management: Coordinate and liaise with vendors and service providers to ensure timely delivery of services and supplies; monitor performance, and compliance. Collect and verify vendor bills/invoices, ensuring proper documentation before submission. Follow up...

Roles & Responsibilities of Front Office Executive (FOE) Customer Relationship Management Welcome and assist visitors, ensuring a positive and professional first impression. Address customer inquiries and provide timely resolutions. Maintain an organized and inviting front desk environment. Coordinate with internal teams to fulfill client and visitor requirements. Oversee smooth visitor check-in and enforce security protocols. MS Bookings Management (if applicable) Maintain daily records of fixed and flexible seat bookings. Process employee requests for seat reservations or cancellations. Site Operations Management Supervise and ensure the smooth functioning of daily operations at the Noida ...

- Transportation Logistics Management: Oversee the day-to-day operations of employee transport services, including planning, scheduling, and monitoring transport routes to ensure timely arrivals and departures. Develop and implement efficient transportation strategies that maximize the use of resources while minimizing costs. - Route Optimization: Analyze and optimize transportation routes using data-driven approaches to ensure efficiency, reduce travel time, and enhance overall service quality. Adjust schedules and routes based on employee feedback and operational needs. - Vendor Relations and Management: Establish and maintain strong relationships with transportation vendors, ensuring comp...

About The Role Project Role : Security Delivery Lead Project Role Description : Leads the implementation and delivery of Security Services projects, leveraging our global delivery capability (method, tools, training, assets). Must have skills : SailPoint IdentityIQ Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education SailPoint IIQ Developer Summary :As a Security Delivery Lead, you will be responsible for overseeing the implementation and delivery of Security Services projects. A typical day involves coordinating with various teams, ensuring that projects are on track, and leveraging global delivery capabilities to enha...

remote typeOn-site locationsBengaluru, KA time typeFull time posted onPosted 3 Days Ago job requisition idREQ423090 Job SummaryWe are seeking a dynamic and experienced Senior Facilities and Soft Services senior executive to join our team at JLL. In this role, you will be responsible for overseeing and optimizing the facilities management and soft services operations for our diverse portfolio of properties. You will lead a team of professionals, ensuring the delivery of exceptional service quality while driving operational efficiency and cost-effectiveness. This position offers an opportunity to work with cutting-edge technology and innovative solutions in a collaborative environment that val...

About The Role Project Role : Delivery Lead Project Role Description : Manages the delivery of large, complex projects using appropriate frameworks and collaborating with sponsors to manage scope and risk. Drives profitability and continued success by managing service quality and cost and leading delivery. Measures and communicates progress to leadership within committed time frames. Proactively support sales through innovative solutions and delivery excellence. Must have skills : Delivery Excellence Good to have skills : Agile Program Management, stakeholder management, SAP Service Delivery Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education...

About The Role Project Role : Delivery Lead Project Role Description : Manages the delivery of large, complex projects using appropriate frameworks and collaborating with sponsors to manage scope and risk. Drives profitability and continued success by managing service quality and cost and leading delivery. Measures and communicates progress to leadership within committed time frames. Proactively support sales through innovative solutions and delivery excellence. Must have skills : Lean Portfolio Management Good to have skills : Agile Project Management Minimum 18 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Delivery Lead, you will m...

Job Summary We are looking for a reliable and organized Transport Executive to oversee and manage daily employee transportation operations at our client sites. This role is crucial in ensuring our clients' staff have safe, timely, and efficient transport services while maintaining cost-effectiveness and operational excellence. The ideal candidate will coordinate with transport vendors, monitor service quality, and drive continuous improvement in our transport management solutions. Key Responsibilities Manage daily transport operations through effective coordination with vendors Ensure timely and efficient vehicle arrangements according to client requirements Monitor vendor performance and en...

Job Summary We are looking for a reliable and organized Transport Executive to oversee and manage daily employee transportation operations at our client sites. This role is crucial in ensuring our clients' staff have safe, timely, and efficient transport services while maintaining cost-effectiveness and operational excellence. The ideal candidate will coordinate with transport vendors, monitor service quality, and drive continuous improvement in our transport management solutions. Key Responsibilities Manage daily transport operations through effective coordination with vendors Ensure timely and efficient vehicle arrangements according to client requirements Monitor vendor performance and en...

Responsibilities: Lead and direct managers and Sr executives at regarding facility operations in line with scope/quality of services. Responsible for maintaining a timely service line with clients and establishing a proper channel of communication Establishing proper channel of communication between the management and employee within the organization and ensuring that 100% compliance Institute a grievance addressal mechanism and addressing employee concerns Leading operations & maintenance, compliance, security, utilities, landscape and all aspects of facility management with holistic approach Collaborating seamlessly with employees, Vendors and internal teams to ensure smooth and coordinate...

Join our Team About this opportunity: At Ericsson, we are currently seeking a proactive and dedicated Automated Operations Engineer to join our dynamic team. As the Engineer will take ownership of Performance monitoring and creation of trouble tickets within the agreed response time and maintaining the network level KPI as per the customer requirements. You will be responsible for: Basis knowledge of Telco Network operations. Primary responsibility is to Monitor the KPI & Alarms for the multivendor RAN nodes system. To oversee end to end Networks performance and maintain the acceptable level of network quality of service as per business objectives and a set of predefined network Key Performa...

To provide professional and quality counselling service that exceeds customer and client expectations To achieve student invoice target by intake and assigned destination Support execution of the destination wise activity calendars to deliver pipeline leads and conversion targets by intake. Build strong client support through 100% compliance of application processes. Be a productive and effective member of office team and support OM through exhibiting a collaborative operating style thereby building team spirit 6. Effectively implement global priority projects at country/office (Ex: OSCAR/OSCAR Applied etc.) Key accountabilities Business Acumen Student Services Destination Client services Ma...