3005 Service Quality Jobs - Page 5

About The Role Project Role : Security Delivery Lead Project Role Description : Leads the implementation and delivery of Security Services projects, leveraging our global delivery capability (method, tools, training, assets). Must have skills : Ping Identity Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are looking for an experienced IAM professional with 6-7 years of hands-on experience in PingFederate, PingAccess, and PingID. The ideal candidate will be well-versed in SSO, Federation protocols (SAML, OAuth), and production support activities including troubleshooting and incident resolution.Roles & ...

1. Oversee and optimize the GTM platform tools stack, including Salesforce (Sales & Marketing Cloud), Seismic, Eloqua, Gainsight, and related systems 2. Collaborate cross-functionally with Sales, Marketing, Customer Success, and other business units to understand requirements and deliver solutions 3. Conduct regular platform audits, identify gaps, and implement process improvements to enhance operational efficiency 4. Provide hands-on leadership, coaching, and mentorship to a team of GTM system administrators and analysts 5. Define and enforce best practices for system governance, data compliance, and security 6. Drive automation and standardization initiatives to improve business processes ...

Staff Augmentation Manager We are looking for a skilled Staff Augmentation Manager with a strong background in the Domestic Market and IT industry. The ideal candidate should have at least 8 years of experience in staff augmentation services within the IT sector. Key Responsibilities: - Develop and maintain client relationships in the domestic market for staff augmentation services. - Understand client requirements and provide suitable staffing solutions. - Manage a team of recruiters and ensure timely delivery of staffing services. - Collaborate with internal teams to streamline processes and improve service quality. - Stay updated on industry trends and market demands to provide strategic ...

Job Purpose: Act as Custodian for Clinical protocols at unit level and ensure high standards of patient care. Job Responsibilities: Manage and ensure coordination within medical and non-medical services to deliver on service quality standards Responsible for implementation and adherence to SOPs in all Clinical Specialtiesconducting regular Medical Audits on an ongoing basis Ensure that proper Standard Operative Procedures are in place for the efficient care of patients (Admissioncare & Discharge). Set up & ensure the regular functioning of clinical/ Nonclinical committeesin consultation with the Medical Superintendent. To work closely with the Nursing Superintendent and take all necessary st...

Job Description: Under general supervision, in a 24/7 in-bound call center environment, Technical Support Representatives will provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, resolving username and password problems, uninstalling/reinstalling basic software applications, verifying proper hardware and software set up, power cycling equipment, assisting with navigating around application menus and troubleshooting email issues. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. Repr...

Responsible for Servicing the Card Members Accounts, to help in maintenance and Resolution of Business Card member Queries. Also, they are responsible for generating Value by pitching cross sales and upgrades to the Business Card Members. Provide Superior Customer Experience to Small Business Card Members who use American Express for several exclusive benefits and services: We not only service, but we also indulge in value generation to maximize spending by identifying the Mood, Profile & Need of the Customer and leverage these details to offer the best suited benefits/products to the Customer while being compliant with the laid guidelines Resolve all Customer Queries and Follow Established ...

In this role, you will have the opportunity to: Responsible for the Operational Perfection - installing, trouble shooting, planned maintenance of the various range of Single use, Downstream and other Equipment s sold by CYTIVA Life Science Required to attend and close the service calls as per CYTIVA Service Quality Willing to stretch during the off hours and Holidays to meet Customer expectations Encouraged to enforce to the Key Performance Index of Service Operation, encouraged to assist in growing the service business by selling the AMC, Spares, Validation & Automation solutions to the customers Make the commercial offers for the service offerings and follow up also encouraged to collect t...

SUMMARY Job Title: Customer Support Executive International Voice Process, Salary Up to 5.75 LPA (CTC) Work Location: Pune / Bangalore Company: Top Indian MNC IT & Customer Support Employment Type: Full - Time Education: Graduate Experience: 1yr and above can apply Only Kolkata candidates can apply, who wants to relocate Pune/ Bangalore Key Responsibilities: Handle inbound/outbound international customer calls Resolve queries and deliver excellent customer service Maintain service quality and documentation standards Work in a fast-paced support environment Requirements Must have excellent English speaking skills Experienced professionals (1+ year in international voice support) Willingness t...

Branch Manager Skin & Hair Clinic Location: Branch Manager Skin & Hair Clinic Location: 2nd Floor, Road No. 36, above Tailorman Showroom, next to Chutneys Restaurant, Jubilee Hills, Hyderabad, Telangana 500033 Job Type: Full-Time | Permanent About the Role We are seeking an ambitious and passionate Branch Manager to lead our premium Skin & Hair Clinic in Gurugram. This is an opportunity to head a talented team, delight clients with world-class aesthetic services, and make a lasting impact on peoples confidence and appearance. If you are driven by growth, leadership, and service excellence this role is for you. What Youll Do Lead and inspire the branch team to achieve service excellence and b...

Branch Manager Skin & Hair Clinic Location: 2nd Floor, Road No. 36, above Tailorman Showroom, next to Chutneys Restaurant, Jubilee Hills, Hyderabad, Telangana 500033 Job Type: Full-Time | Permanent About the Role We are seeking an ambitious and passionate Branch Manager to lead our premium Skin & Hair Clinic in Gurugram. This is an opportunity to head a talented team, delight clients with world-class aesthetic services, and make a lasting impact on peoples confidence and appearance. If you are driven by growth, leadership, and service excellence this role is for you. What Youll Do Lead and inspire the branch team to achieve service excellence and business goals. Deliver expert consultations ...

As an Enterprise CSM, you ll build relationships and and demonstrate an understanding of the Atlassian customer journey. You ll be equipped to guide complex customers over their hurdles, delivering value realization through proactive and programmatic customer engagement and best practices. Youll use your solution expertise to cut across multiple products and solution practice areas. You ll work with a variety of customer profiles including executives, administrators and multi-layered global teams to support the successful adoption and expansion of their Atlassian solution investment. In this role, you will: Develop a trusted advisor relationship with customers from C-Suite, to executives and...

Branch Banking is the liability business for Deutsche Bank present in 17 locations across India . This carters to a wide variety of population through its distinct channels like Personal banking, Private Banking and Business Banking. The primary objective is to enhance the value of the savings account portfolio through cross-sell, leading to increase in fee income, to add to that ensure acquisition of new clientele. What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certificati...

Roles and Responsibility Develop and implement effective sales strategies to achieve business objectives. Lead and manage a team of sales professionals to meet or exceed sales targets. Build and maintain relationships with key clients and stakeholders. Analyze market trends and competitor activity to identify new business opportunities. Collaborate with cross-functional teams to drive business development initiatives. Monitor and control expenses to ensure profitability and efficiency. Job Requirements Proven experience in sales management, preferably in the consumer durable loan industry. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability...

Roles and Responsibility Conduct thorough consultations with clients to understand their skin concerns and provide personalized treatment plans. Perform various skin procedures, including facials, chemical peels, and laser treatments. Stay updated with the latest advancements in skin therapy and cosmetic medicine. Collaborate with other healthcare professionals to ensure comprehensive patient care. Maintain accurate records of patient interactions and treatment plans. Participate in ongoing education and training to enhance skills and knowledge. Job Requirements Proven experience as a Skin Therapist or similar role. Strong knowledge of skin anatomy, physiology, and pathophysiology. Excellent...

Roles and Responsibility Develop and implement effective sales strategies to achieve business objectives. Build and maintain strong relationships with clients and stakeholders. Conduct market research and analyze industry trends to identify new business opportunities. Collaborate with cross-functional teams to ensure seamless execution of sales plans. Provide exceptional customer service and support to existing clients. Identify and pursue new business leads and opportunities. Job Requirements Proven experience in air logistic sales or a related field. Strong knowledge of the air cargo industry and market trends. Excellent communication, negotiation, and interpersonal skills. Ability to work...

Key ResponsibilitiesStrategic LeadershipDefine and execute the company s vision, mission, and long-term growth strategy Drive digital transformation, innovation, and adoption of emerging technologies Identify new business opportunities, markets, and partnerships Business & Revenue GrowthLead revenue growth through IT services, products, platforms, and digital solutions Oversee sales, marketing, client acquisition, and account expansion strategies Build strong relationships with key clients, partners, and stakeholders Operational ExcellenceEnsure efficient delivery of IT projects, products, and managed services Oversee technology operations, delivery teams, and service quality Establish gover...

Branch Banking is the liability business for Deutsche Bank present in 17 locations across India . This carters to a wide variety of population through its distinct channels like Personal banking, Private Banking and Business Banking. The primary objective is to enhance the value of the savings account portfolio through cross-sell, leading to increase in fee income, to add to that ensure acquisition of new clientele. What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certificati...

We Are Hiring! - LCC Flight Ticketing Executives We are looking for enthusiastic and experienced professionals to join our LCC (Low-Cost Carrier) Flight Ticketing Team . If you have a strong background in airline ticketing, a keen eye for detail, and a passion for delivering excellent customer service, we would love to hear from you! Key Responsibilities: Handle end-to-end domestic and international flight ticketing for LCC airlines. Process bookings, reissuances, cancellations, and refunds as per airline guidelines. Coordinate with airline support teams for query resolution. Manage PNRs, fare rules, baggage details, and schedule changes efficiently. Ensure accurate and timely communication ...

Role Purpose Strategic Sourcer for IT Category covering different sub-categories in IT for high value and complex deals. Responsibilities Proactively foster effective collaboration and ensure strong communication with key client stakeholders and colleagues in and across the region(s) to deliver defined business goals. Develop key client stakeholder matrix per category/location, maintaining regular engagement and driving high levels of client engagement and satisfaction. Ensure appropriate supplier relationship management for assigned suppliers. Act as key contact person for IT category with expertise on one of sub-categories (HW, SW, SaaS, Network, Telecom, Co-lo) and sourcing initiative . P...

Responsibilities i) Relationship Management Proactively foster effective collaboration and ensure strong communication with key client stakeholders and colleagues in and across the region(s) to deliver defined business goals. Develop key client stakeholder matrix per category/location, maintaining regular engagement and driving high levels of client engagement and satisfaction. Ensure appropriate supplier relationship management for assigned suppliers. Act as key contact person for IT category with expertise on sub-categories (HW, SW, SaaS, Network, Telecom, Co-lo) and sourcing initiatives. Perform spend and contract analysis to identify sourcing and cost reduction opportunities. Working wit...

Pretium is a specialized investment management firm focused on residential real estate, mortgage finance, and corporate credit. It is the second-largest owner and operator of single-family rentals with properties in the United States. With expert business service capabilities, Pretium Enterprise Services (PES), India, is integral to the growth, innovation, and transformation of its global operating companies. Partnering with global business and stakeholders to rapidly unlock value for our customers, teams deliver with excellence and ownership, enabling scalable growth. Role Summary Responsible for managing daily tax/insurance-related operations with precision and compliance. This role ensure...

Role summary Lead a team that owns end-to-end visa case filing, documentation, and client communication across global destinations. About the role If you've grown from officer to team lead and now want full ownership of outcomes across complex global cases, this role gives you that runway. Responsibilities Own end-to-end filing and processing for complex visa cases. Supervise visa case filing, document follow-ups, and client query resolution for your team. Guide and follow up with individuals relocating internationally on documentation and process steps. Maintain strong, long-term client relationships and ensure timely, clear communication on case status. Assist immigrants with paperwork and...

Role Description: An experienced consulting professional who understands solutions, industry best practices, multiple business processes, or technology designs within a product/technology family. Operates independently to provide quality work products for engagements. Performs varied and complex duties requiring independent judgment to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May act as the team lead on projects. Effectively consults with customer management. Participates in business dev...

Requisition id1669191 The opportunity Associate Consultant-GOV-Business Consulting PI-CNS - BC - Transformation Delivery - Jaipur GOV Our Global Government & Public Sector (GPS) is a network of highly skilled professionals dedicated to serving our clients by bringing best-in-class international experience and insight combined with local knowledge to solve the most critical problems facing governments today. We actively focus on building solutions that help public sector entities face the challenges of the future and reinvent themselves. Digital transformation is not just about new technologies; it involves an overhaul of organizational structures, governance, work processes, culture and mind...

Requisition id1669207 The opportunity Senior Consultant-GOV-Business Consulting PI-CNS - BC - Transformation Delivery - Jaipur GOV Our Global Government & Public Sector (GPS) is a network of highly skilled professionals dedicated to serving our clients by bringing best-in-class international experience and insight combined with local knowledge to solve the most critical problems facing governments today. We actively focus on building solutions that help public sector entities face the challenges of the future and reinvent themselves. Digital transformation is not just about new technologies; it involves an overhaul of organizational structures, governance, work processes, culture and mindset...