3005 Service Quality Jobs - Page 4

Responsibilities & Key Deliverables Service Operations Management: Oversee and coordinate all genset service activities in the North East region. Ensure timely and efficient servicing of genset equipment. Develop and implement maintenance schedules and service protocols. Team Leadership: Lead and mentor a team of service engineers and customer service representatives. Provide training and support to team members to enhance technical and customer service skills. Conduct regular performance reviews and set development goals for the team. Customer Care: Serve as the primary point of contact for customer inquiries, complaints, and service requests. Maintain strong relationships with key customer...

Company: Bajaj Electricals JOB ROLE Specialist - Logistics Operations Control JOB ID REPORTING TO Lead- Logistics Operations Control TYPE OF ROLE Individual contributor role LOCATION Corporate Office, Mumbai. BU/ DIVISION Logistics JOB PURPOSE The Specialist - Logistics Operations will be responsible for driving cost optimization, operational efficiency, and digital transformation within the logistics function. This role involves managing end-to-end transportation processes, vendor lifecycle, and implementing automation initiatives to enhance service levels and reduce costs. KEY RESPONSIBILITIES Key Responsibilities Cost Analysis & Optimization Conduct detailed analysis of pre-primary, prima...

IMT Hyderabad is seeking a proactive and service-oriented Travel Desk Executive to manage campus travel and transportation operations. The role involves coordinating travel arrangements, ensuring excellent guest hospitality, overseeing in-house vehicle maintenance, and liaising with external transport vendors. The ideal candidate will ensure seamless travel experiences while maintaining compliance with institutional standards. Key Responsibilities: Manage the campus travel desk and coordinate travel arrangements for guests and staff. Handle bookings and confirmations for flights, trains, taxis, and accommodation. Ensure high standards of guest hospitality and comfort during visits. Coordinat...

The Quality Manager is responsible for the administration of the organizations Operational Excellence and Performance System (OEPS), implementation and sustainment of the company s business excellence programs and has the authority over processes affecting service quality. The Quality Professional will provide leadership for the development, implementation, communication and maintenance of the company s OEPS and support system integrity through the geographical area of responsibility. + 7 years experience in variety of quality control roles in manufacturing facilities Preferred: Previous experience in quality roles in manufacturing facilities of Well Completion and Construction tools such as...

We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under direct supervision, provides on-site supervision of the Logging- While-Drilling (LWD) process, including tool preparations, data acquisition, log generation and Quality Control (QC) and delivery of the services to the customer. Serves as a second man in a sub-ordinate role. Assists in ensuring that all da...

Support Manager Role Overview: The Support Manager will oversee the maintenance and support of all live/production assets within the GCC ecosystem. This role acts as the primary liaison between functional and technical teams, ensuring timely resolution of issues across Power BI and data engineering layers. Key Responsibilities: Production Oversight: Manage the maintenance and support of all live/production reporting and data assets. Incident Management: Oversee timely issue resolution and maintain continuous monitoring of incidents to ensure system health. SLA & Escalation: Track Service Level Agreements (SLAs), manage technical escalations, and ensure clear communication until issues are re...

Company: Eazy ERP Technologies Pvt. Ltd. Location: Client Site (Initial Training at Gurgaon Head Office) Work Mode: On-site Experience: 1-2 Years Employment Type: Full-Time About Eazy ERP Technologies Pvt. Ltd. Eazy ERP Technologies Pvt. Ltd. is a trusted ERP and business automation company with 18+ years of industry presence. We help organizations streamline operations through robust ERP solutions,technology consulting, and long-term client partnerships. At Eazy ERP, we don t just offer job we build careers in enterprise technology. Role Overview :- As a Resident Engineer (RE), you will be the face of Eazy ERP at client locations. This role offers hands-on exposure to real-time ERP environm...

Company: Eazy ERP Technologies Pvt. Ltd. Location: Client Site (Initial Training at Gurgaon Head Office) Work Mode: On-site Experience: 1-2 Years Employment Type: Full-Time About Eazy ERP Technologies Pvt. Ltd. Eazy ERP Technologies Pvt. Ltd. is a trusted ERP and business automation company with 18+ years of industry presence. We help organizations streamline operations through robust ERP solutions,technology consulting, and long-term client partnerships. At Eazy ERP, we don t just offer job we build careers in enterprise technology. Role Overview :- As a Resident Engineer (RE), you will be the face of Eazy ERP at client locations. This role offers hands-on exposure to real-time ERP environm...

Qualifications and Skills Education: Typically a Bachelors degree in Business Administration, Finance, or a related field; some positions may require a Masters degree or professional certification (e.g., Certified Commercial Contracts Manager is a bonus). Experience: Previous experience in contract management, negotiation, or a related field (typically 5+ years). Legal Knowledge: A strong understanding of contract law principles and legal terminology. Attention to Detail: Meticulous attention to detail to spot errors or ambiguous clauses in complex documents. Communication Skills: Excellent written and verbal communication, negotiation, and interpersonal skills to effectively engage with div...

Position Summary: The Assistant Admin. Manager is responsible for overseeing and managing all administrative functions to ensure smooth operations within the organization ensuring the smooth and efficient functioning of all office operations and infrastructure, including the Mumbai facility spanning two floors and three regional offices. This role involves coordinating office activities, managing Housekeeping and security staff, ensuring compliance with company policies, and maintaining a productive work environment. Position Responsibilities: 1. Office Management: a. Supervise day-to-day administrative operations and ensure efficient functioning of office facilities. b. Manage office suppli...

Vehicle Diagnosis & Repair Inspect, diagnose, and troubleshoot mechanical, electrical, and electronic vehicle systems. Ensure timely and accurate repair of vehicles as per manufacturer guidelines. Supervise and support technicians in complex repairs. Service Quality & Process Control Maintain high service quality and ensure adherence to standard repair procedures. Monitor workshop operations for efficiency and productivity. Implement periodic audits and quality checks. Customer Handling Interact with customers to understand concerns and provide technical explanations. Ensure customer satisfaction by delivering prompt and reliable service. Handle warranty claims, goodwill cases, and post-serv...

This is where your work makes a difference. At Baxter, we believe every person regardless of who they are or where they are from deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. ...

Role Overview: The Assistant Facility Manager will be responsible for supporting the Facility Manager in day-to-day operations of the site, ensuring smooth functioning of technical and soft services, managing Annual Maintenance Contracts (AMC), and overseeing administration and AO (Administrative Office) store management. The role requires strong technical knowledge, vendor management skills, and the ability to ensure compliance with safety and statutory norms. Key Responsibilities: Facility Operations Support in managing day-to-day facility operations across technical, soft services, and administrative functions. Maintain and track all AMC s, housekeeping, security, pest control, landscapin...

SAP TRM Consultant L3/R3 SAP Skills 3-6 years of experience in SAP TRM, PSCD/FICA & case management. Good understanding in refunds processing and disbursement, knowledge of payments domain to integrate refunds process. Excellent understanding of Tax Authority business processes and legislation. Knowledge of SAP Form based processing used for Returns and Tax purposes. Strong understanding of Taxation, refunds arising out of returns, credits posting and disbursement of refunds. Understands the usage of GL account, configurations of GL in Financial accounting and PSCD module. Responsibilities Understands the business processes and business challenges by applying SAP standard processes wherever ...

The Salon Manager will oversee daily salon operations, manage staff, and ensure a high standard of client service. Key Responsibilities: Supervise and manage salon staff to ensure efficient operations. Handle client interactions and ensure excellent customer service. Plan and organize salon schedules and staff assignments. Monitor inventory and salon resources. Maintain salon hygiene and adherence to safety standards. Provide training and guidance to staff to enhance service quality.

9+ years in Service Quality / Quality Assurance Manager–Contact Centre Quality to lead QA, audits, COPC compliance & complaints. Drive service quality, mentor QA teams, manage vendors. 12+ yrs contact centre exp, COPC & Six Sigma certified.” Required Candidate profile Are you COPC certified? What size contact centre and QA team have you managed, and which channels? any major quality issue or complaint resolved?

Do you enjoy carrying out operations efficiently and feel enthusiastic about maintaining mutually beneficial relationships with clientsIf your answer is a resounding yes, then we are hunting for you. As Executive - Operations at SmartQ, your primary goal will be to take responsibility for managing and optimizing the day-to-day operations to ensure efficiency, quality, and alignment with the overall strategic goals of the organization. In addition, you must be adept at strategic planning, team leadership, and problem-solving to navigate the complexities of operational management. Do you possess all these skills and wish to make an impact in the world of food and technologyJoin us now! Promoti...

The Centre Manager is the face of a Cultfit centre and is responsible for delivering a seamless member experience, driving sales performance, and ensuring operational excellence. This role requires strong ownership, customer centricity, and a passion for creating an energetic, service-driven fitness environment. 1. Sales & Business Growth Own monthly targets for memberships, renewals, and upsells. Drive walk-in/trial conversions through effective consultations. Manage the entire membership conversion process with clean, consistent, and accurate documentation via portal 2. Center Operations Management Ensure smooth daily operations using the desired checklist tool Oversee class schedules, tra...

An Assistant Manager will be expected to lead a team of analysts and seniors and be responsible for client service delivery of an account. They will be responsible for developing and coaching team members. Client responsibilities Establish and maintain long-term relationships with the clients and internal colleagues Sign simple to moderate tax returns Explore opportunities to bring more work to the GDS and to EY by consistently providing high quality work Supervise day to day operations and engagement milestones with little or no manager involvement Demonstrate leadership skills in developing the highest performing teams Help managers and senior managers with advisory and ad-hoc projects Dev...

We are looking for a skilled professional to join our team as a Service Utility expert in the beverage industry. The ideal candidate will have a strong background in service utility and be able to work effectively in a fast-paced environment. Roles and Responsibility Manage and maintain high standards of service quality and customer satisfaction. Coordinate with various departments to ensure seamless operations and resolve issues promptly. Develop and implement process improvements to increase efficiency and reduce costs. Conduct regular inspections to identify areas for improvement and implement corrective actions. Collaborate with the maintenance team to ensure equipment is properly mainta...

Total 9 Years of exp is require 2 Years exp Should be on paper Quality Manager any graduate Banking/Customer support Operations/Chat Process 17.5 LPA MAX 5 Days working Night shifts Work from Office No Relocation Hyderabad Contact- 9509529566 neha

As a Quality Analyst at this company based out of Noida, you will be responsible for client service and operational execution tasks. Your role will involve controlling risk and enhancing controls in alignment with rules and regulations. Key Responsibilities: - Proficient in MS Office (Excel, Word, PowerPoint) with strong analytical skills for reporting, data analysis, and process improvement. - Excellent communication skills with experience in customer care, handling escalations, and ensuring service quality. - Proven ability in people management and quality assurance, including team supervision, performance monitoring, audits, and compliance. Desirable Skills: - Any AML stream related exper...

As a Study Abroad Counsellor at Global Education Alliance (GEA), your role is to guide prospective students and their families through every step of their overseas education journey. You will be the trusted advisor who unlocks global opportunities and ensures a seamless, high-quality experience for our clients. Key Responsibilities: - Manage your student pipeline end-to-end - from initial enquiry to final enrolment - ensuring timely updates, documentation accuracy, and proactive follow-ups. - Deliver exceptional service and satisfaction to students, parents, and partner institutions through consistent communication, professionalism, and empathy. - Participate actively in lead-generation and ...

About The Role Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Service Delivery Plan, deliver and execute project(s) and program(s) Ensure execution of delivery work across one or more clients or portfolios, leading service delivery strategy across all locations whe...

About The Role Skill required: Talent & HR - Talent Management Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent & HR processSupport workforce behavior in alignment with the organization`s business strategy by designing, developing, implementing, and executing key HR processes:strategic planning; supply demand; hiring and sourcing; on-boarding and integration; training and development; objective-setting and performance management; and compensation and rewards. What are we looking for? Participate in the estab...