2383 Service Quality Jobs - Page 4

Client service delivery/execution Lead the delivery and execution of high-quality deliverables, managing service quality, brand, and client expectations. Build and maintain strong relationships with client personnel, ensuring quality client services. Conceptualize the overall solution for a given client problem Lead the engagement team to deliver client objectives Monitor progress, manage risk and ensure clients are kept informed about progress and expected outcomes Review deliverables prepared by the team Manage project, engagement economics and receivables, project resources and team utilization Lead the delivery / execution of high-quality deliverables and manage service quality, brand an...

The Indian Hotels Company Limited is looking for Guest Service Associate to join our dynamic team and embark on a rewarding career journey Welcome and assist guests with excellent service Handle queries, bookings, and guest feedback Ensure comfort and resolve concerns promptly Maintain service quality and professionalism Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before

As a Manager in the Corporate Employee Solutions vertical, you will be responsible for driving business growth by enhancing the deposit pool, cross-selling ficial products, and ensuring high standards of service delivery across mapped branches This role involves managing productivity, compliance, and profitability while building strong relationships with corporate clients and internal stakeholders You will play a key role in promoting third-party products (TPPs) such as mutual funds and insurance, generating fee income, and ensuring regulatory compliance The position demands leadership, strategic thinking, and a hands-on approach to branch administration and customer engagement Drive enhance...

Key Responsibilities: Operational Responsibilities: Assist in managing daily restaurant operations, including breakfast, lunch, and dinner service (as applicable) Ensure that all F&B services adhere to Holiday Inn Express brand standards, hygiene, and safety procedures Supervise service staff and ensure prompt, courteous, and efficient service to guests Handle guest feedback professionally, resolving complaints quickly to maintain guest satisfaction Support inventory control, ordering, and stock rotation of food, beverages, and supplies Coordinate with the kitchen team to ensure smooth service and communication between departments Ensure compliance with HACCP, FSSAI, and other relevant food ...

Key Responsibilities: Guest Experience & Operations: Ensure a smooth, efficient, and guest-focused Front Office operation including Reception, Reservations, and Night Audit. Monitor guest satisfaction scores and take proactive measures to enhance service quality. Handle guest feedback and complaints promptly, maintaining professionalism and brand integrity. Ensure Express Check-in/Check-out and other brand service hallmarks are consistently delivered. Oversee compliance with IHG Way of Clean and all hygiene, health, and safety standards. Team Management: Lead, motivate, and train the Front Office team to deliver consistent, high-quality service. Prepare team rosters ensuring adequate coverag...

We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under direct supervision, provides on-site supervision of the Logging- While-Drilling (LWD) process, including tool preparations, data acquisition, log generation and Quality Control (QC) and delivery of the services to the customer. Serves as a second man in a sub-ordinate role. Assists in ensuring that all da...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers. The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed. This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products. Service walk-in customers across all segments, ensuring prompt and courteous assistanceGenerate leads for New-To-Bank (NTB) customers and actively cross-sell ficial productsAct as a backup to the Service Officer (SO) during peak hours or absencesHandle non-transactional servicing tasks su...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers. The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed. This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products. Service walk-in customers across all segments, ensuring prompt and courteous assistanceGenerate leads for New-To-Bank (NTB) customers and actively cross-sell ficial productsAct as a backup to the Service Officer (SO) during peak hours or absencesHandle non-transactional servicing tasks su...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers. The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed. This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products. Service walk-in customers across all segments, ensuring prompt and courteous assistanceGenerate leads for New-To-Bank (NTB) customers and actively cross-sell ficial productsAct as a backup to the Service Officer (SO) during peak hours or absencesHandle non-transactional servicing tasks su...

The Service Operational Manager ensures the stability, quality, and continual improvement of IT services supporting manufacturing and enterprise platforms. This role is responsible for end-to-end service management, operational governance, and continual service improvement, working closely with IT Business Analysts and IT Delivery Leads to ensure seamless deployments, operational readiness, and business continuity across all environments. About the Role Major accountabilities Own and drive service management operations, ensuring operational stability and quality of IT services. Govern and improve ITIL processes (Incident, Change, Problem, Knowledge, Service Request, Release, Transition, etc....

DUTIES AND RESPONSIBILITIES 1 Conducting morning briefing daily basiss checking grooming and sharing Photos with the Community manger. 2 Delegating staff according to the days schedule and ensuring that all cleaning activities are carried. 3 Checking staff attendance and ensuring that &manpower is allotted as per list and according to the days requirements. 4 Going on morning rounds and inspecting with MST around premises and ensuring that the environment in all sections is clean and up kept all operations equipment. 5 CHECK THE L T PANELS, U P S OPERATION, SERVER, ROOM TEMPERATURE, A H U PARAMETERS.CHECK & UPDATE AND ALL THE DAILY PANELCHECKLIST.CHECK THE PANTRY EQUIPMENTS working condition...

As a Team Leader for the small appliances division in your region, you will play a crucial role in managing sales, leading a team, and ensuring the smooth operation of the business. Your responsibilities will include: - Providing guidance, support, and training to your team to help them achieve sales targets. - Developing and executing sales strategies to meet regional objectives. - Analyzing market trends, customer needs, and competitor activities to stay competitive. - Overseeing daily operations, including inventory management and service quality. To excel in this role, you should have: - Proven experience in sales management and team leadership. - Strong communication, organizational, an...

In this role, you will be responsible for recruiting and onboarding new astrologers onto the company platform. You will also conduct training sessions for astrologers on communication skills, platform usage, and service quality. Additionally, verifying astrologer profiles and ensuring all details are correctly updated in the system will be part of your duties. You will need to efficiently resolve queries or issues raised by astrologers and collect feedback from training sessions to suggest improvements. Supporting ongoing development and performance tracking of astrologers will also be a key responsibility. Qualifications Required: - Prior experience in recruitment or onboarding processes is...

JOB DETAILS Prepares reports by collecting, analyzing, and summarizing information. Maintains quality service by establishing and enforcing organization standards. Contributes to team effort by accomplishing related results as needed. FUNCTIONAL AREA Corporate sale Manager jobs in mumbai, Corporate sale Manager jobs in navi mumbai, Corporate sale Manager jobs in Thane,Corporate sale Executive jobs in mumbai, Corporate sale Executive jobs in Navi mumbai, Corporate sale Executive jobs in Thane, Advertising Recruitment Agency in Mumbai,Advertising Recruitment Agency in India,Advertising Recruitment Agency in Maharashtra,Advertising Recruitment Agency in Thane,Advertising Recruitment Agency in N...

JOB DETAILS Maintains quality service by establishing and enforcing organization standards. Optimize productivity and follow up on all leads in a timely manner Counseling of all walk-ins and effective follow up with the prospects on a regular basis FUNCTIONAL AREA bdm ,Sales TL ,Educational Sales, Institutional Sales, counselor, career counselor, education counselor, sales jobs in vadodara, educational sales jobs in Vadodara ,institutional sales jobs in vadodara, jobs for sales in Vadodara, counselor jobs in Vadoda, Education Sector Recruitment Agencies in Mumbai,Education Sector Placement Consultant in Mumbai,Education Sector Recruitment Agencies in India,Education Sector Placement Consulta...

JOB DETAILS 1.Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options. 2.Sells products by establishing contact and developing relationships with prospects; recommending solutions. 3.Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements. 4.Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors. 5.Prepares reports by collecting, analyzing, and summarizing information. 6.Maintains quality service by establishing an...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products Service walk-in customers across all segments, ensuring prompt and courteous assistanceGenerate leads for New-To-Bank (NTB) customers and actively cross-sell ficial productsAct as a backup to the Service Officer (SO) during peak hours or absencesHandle non-transactional servicing tasks such ...

We are looking for a skilled Duty Manager to join our team at The Leela, with 6-10 years of experience in the hospitality industry. Roles and Responsibility Oversee daily hotel operations to ensure seamless guest experiences. Coordinate with various departments to maintain high service quality standards. Implement effective strategies to enhance customer satisfaction and loyalty. Manage budgets and optimize resources for efficient operations. Foster a positive work environment and promote teamwork among staff members. Handle guest complaints and resolve issues promptly. Job Requirements Proven experience in managing hotels or restaurants, preferably in a similar role. Strong leadership and c...

We are looking for a skilled Front Office Supervisor to join our team at Regenta Z, with 3-6 years of experience in the hospitality industry. Roles and Responsibility Supervise front office operations to ensure seamless guest experiences. Manage front desk staff, including training and performance evaluations. Coordinate with other departments to maintain high service quality standards. Handle guest complaints and resolve issues professionally. Maintain accurate records and reports of front office activities. Implement effective communication strategies to enhance team collaboration. Job Requirements Proven experience as a Front Office Supervisor or similar role. Strong knowledge of front of...

This role is responsible for identifying gaps in support responses and earner, consumer & merchant experience. How? By evaluating customer support contacts to ensure the support offered provides resolution to the customer s issue, the proper mechanics are followed, and by identifying the strengths and weaknesses of individual performers. The ideal candidate is a methodical but creative problem solver who has a passion for process improvement. The team member must thrive in the type of environment that is ambiguous, fast-paced, and where the only thing that is consistent is change. Many of the challenges we face have no textbook solution, so the ability to invent is critical. Your Impact in R...

1. Hostel Onboarding & Setup Identify and connect with potential hostel/property owners for new partnerships. Negotiate rental terms, pricing, and facilities to align with company standards. Coordinate hostel setup, including arranging furniture, utilities, and other necessary facilities. Ensure timely documentation and agreement formalities for newly onboarded hostels. 2. Hostel Operations & Manpower Utilization Oversee daily hostel operations to ensure smooth functioning and service quality. Monitor manpower deployment (housekeeping, catering, maintenance, etc.) for optimal utilization. Coordinate with third-party staffing vendors for manpower availability and issue resolution. 3. Vendor A...

OE / Sr. OE shall be the owner of his / her assigned service areas within the Branch in terms of operations-related actions as given in job responsibilities and shall be responsible for providing qualified Technicians for the execution of services. Responsible for Resi, SA, and SMEs. Job Responsibilities: A. Core Operations Ensure the availability of qualified (trained & certified) Technicians at all times as per Technical Training Guidelines. Coach and train assigned technicians in order to improve the service quality and customer retention of the assigned service area, as per Technical Training Guidelines & service SOPs. Ensure availability of recommended preparation, materials, and servic...

As a Manager in the Corporate Employee Solutions vertical, you will be responsible for driving business growth by enhancing the deposit pool, cross-selling ficial products, and ensuring high standards of service delivery across mapped branches This role involves managing productivity, compliance, and profitability while building strong relationships with corporate clients and internal stakeholders You will play a key role in promoting third-party products (TPPs) such as mutual funds and insurance, generating fee income, and ensuring regulatory compliance The position demands leadership, strategic thinking, and a hands-on approach to branch administration and customer engagement Drive enhance...

As a Manager in the Corporate Employee Solutions vertical, you will be responsible for driving business growth by enhancing the deposit pool, cross-selling ficial products, and ensuring high standards of service delivery across mapped branches This role involves managing productivity, compliance, and profitability while building strong relationships with corporate clients and internal stakeholders You will play a key role in promoting third-party products (TPPs) such as mutual funds and insurance, generating fee income, and ensuring regulatory compliance The position demands leadership, strategic thinking, and a hands-on approach to branch administration and customer engagement Drive enhance...

As a Manager in the Corporate Employee Solutions vertical, you will be responsible for driving business growth by enhancing the deposit pool, cross-selling ficial products, and ensuring high standards of service delivery across mapped branches This role involves managing productivity, compliance, and profitability while building strong relationships with corporate clients and internal stakeholders You will play a key role in promoting third-party products (TPPs) such as mutual funds and insurance, generating fee income, and ensuring regulatory compliance The position demands leadership, strategic thinking, and a hands-on approach to branch administration and customer engagement Drive enhance...