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For Employers

Service Coordinator

Bharath Electronics &amp;amp; Appliances

0 - 3 years

1 - 2 Lacs

coimbatore

Posted:1 day ago| Platform:

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Skills Required

service quality cold calling customer service customer care crm software office coordination customer support inside sales service engineering service coordination service delivery vendor after sales service sales coordination customer handling crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Service Coordinator to join our team. The ideal candidate will have excellent communication skills, the ability to work in a fast-paced environment, and a strong focus on customer satisfaction.

Roles and Responsibility

Coordinate with customers to understand their service requirements and provide timely solutions.

Manage and prioritize multiple tasks and projects simultaneously.

Develop and maintain effective relationships with internal teams and external vendors.

Analyze customer feedback and implement changes to improve overall service quality.

Collaborate with cross-functional teams to resolve complex issues and enhance processes.

Identify and mitigate potential risks to ensure seamless service delivery.

Job Requirements

Strong understanding of customer service principles and practices.

Excellent communication, interpersonal, and problem-solving skills.

Ability to work effectively in a team environment and adapt to changing priorities.

Proficient in using CRM software and other relevant tools.

Strong analytical and organizational skills with attention to detail.

Ability to manage multiple stakeholders and deadlines in a fast-paced environment.

Disclaimer - This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before

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Service Coordinator