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Petra Infoserv Pvt. Ltd.

35 Job openings at Petra Infoserv Pvt. Ltd.
Laptop/Desktop/Printer Technician Cannanore, Kerala 0 years INR 0.12 - 0.15 Lacs P.A. On-site Full Time

Duties Address customer concerns with professionalism and provide prompt, effective technical support. Install, configure, and maintain desktop, laptop, and printer systems to ensure optimal performance. Diagnose and resolve hardware and software issues efficiently, including printer malfunctions and network printing problems. Perform regular maintenance, troubleshooting, and repair of various printer types . Manage printer driver installations, firmware updates, and connectivity issues. Deliver on-site technical assistance and implement tailored solutions for clients, including printer fleet management and setup. Collaborate with team members to manage inventory and ensure availability of spare parts.. Maintain detailed and accurate service records and reports. Deliver on-site technical assistance and implement tailored solutions for clients. Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Work Location: In person

Laptop/Desktop/Printer Technician Cannanore 0 years INR 0.12 - 0.15 Lacs P.A. On-site Full Time

Duties Address customer concerns with professionalism and provide prompt, effective technical support. Install, configure, and maintain desktop, laptop, and printer systems to ensure optimal performance. Diagnose and resolve hardware and software issues efficiently, including printer malfunctions and network printing problems. Perform regular maintenance, troubleshooting, and repair of various printer types . Manage printer driver installations, firmware updates, and connectivity issues. Deliver on-site technical assistance and implement tailored solutions for clients, including printer fleet management and setup. Collaborate with team members to manage inventory and ensure availability of spare parts.. Maintain detailed and accurate service records and reports. Deliver on-site technical assistance and implement tailored solutions for clients. Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Work Location: In person

Laptop & Desktop Engineer Kollam 1 - 2 years INR 0.14 - 0.15 Lacs P.A. On-site Full Time

Job Description: We are seeking a skilled and customer-focused Laptop & Desktop Service Engineer to join our team. As an authorized service provider for top global brands, you will be responsible for providing high-quality technical support, diagnosing and resolving system issues, and ensuring customer satisfaction across our 12 service centers in Kerala. Address customer concerns with professionalism and deliver prompt technical support. Install, configure, and maintain laptops and desktops to ensure optimal system performance. Diagnose and resolve hardware and software issues efficiently and accurately. Maintain detailed service logs, job sheets, and reports for all work completed. Provide on-site technical support and customized solutions as per client needs. Collaborate with team members to manage tools, spare parts, and inventory effectively. Ensure compliance with company service standards and warranty procedures. Stay updated with the latest technology and service practices. Experience : 1 to 2 years experience in the Hardware field Job Type: Full-time Pay: ₹14,000.00 - ₹15,000.00 per month Work Location: In person

Engineer- Laptop/Desktop/Printer Cannanore 1 - 2 years INR 1.68 - 1.8 Lacs P.A. On-site Full Time

Duties and Responsibilities: Address customer concerns with professionalism and provide prompt, effective technical support. Install, configure, and maintain desktop, laptop, and printer systems to ensure optimal performance. Diagnose and resolve hardware and software issues efficiently, including printer malfunctions and network printing problems. Perform regular maintenance, troubleshooting, and repair of various printer types . Manage printer driver installations, firmware updates, and connectivity issues. Deliver on-site technical assistance and implement tailored solutions for clients, including printer fleet management and setup. Collaborate with team members to manage inventory and ensure availability of spare parts.. Maintain detailed and accurate service records and reports. Deliver on-site technical assistance and implement tailored solutions for clients. Experience :- 1 to 2 years experience Job Type: Full-time Pay: ₹14,000.00 - ₹15,000.00 per month Work Location: In person

Laptop/Desktop Technician Edapally, Kochi, Kerala 0 years INR 1.56 - 1.92 Lacs P.A. On-site Full Time

Service Engineer's Duties are: Address customer concerns with professionalism and provide prompt, effective technical support. Install, configure, and maintain desktop and laptop systems to ensure optimal performance. Diagnose and resolve hardware and software issues efficiently. Maintain detailed and accurate service records and reports. Deliver on-site technical assistance and implement tailored solutions for clients. Collaborate with team members to manage inventory and ensure availability of spare parts. Job Type: Full-time Pay: ₹13,000.00 - ₹16,000.00 per month Shift: Day shift Work Location: In person

Laptop/Desktop Technician India 0 years INR 1.56 - 1.92 Lacs P.A. On-site Full Time

Service Engineer's Duties are: Address customer concerns with professionalism and provide prompt, effective technical support. Install, configure, and maintain desktop and laptop systems to ensure optimal performance. Diagnose and resolve hardware and software issues efficiently. Maintain detailed and accurate service records and reports. Deliver on-site technical assistance and implement tailored solutions for clients. Collaborate with team members to manage inventory and ensure availability of spare parts. Job Type: Full-time Pay: ₹13,000.00 - ₹16,000.00 per month Shift: Day shift Work Location: In person

Trainee Engineer Thrissur 0 years INR 0.72 - 0.72 Lacs P.A. On-site Full Time

We are an authorized service provider for laptops and desktops, with 12 branches across Kerala. We are currently offering a training program for freshers who have completed courses in Hardware, Networking, or Electronics. The training duration is 3 months, during which a monthly stipend of ₹6,000 will be provided. Upon successful completion of the training and based on performance, employment will be confirmed. Job Type: Full-time Pay: ₹6,000.00 per month Work Location: In person

Engineer - Laptop/Desktop & Printer Thrissur 0 years INR 1.44 - 1.92 Lacs P.A. On-site Full Time

Duties: Duties Address customer concerns with professionalism and provide prompt, effective technical support. Install, configure, and maintain desktop, laptop, and printer systems to ensure optimal performance. Diagnose and resolve hardware and software issues efficiently, including printer malfunctions and network printing problems. Perform regular maintenance, troubleshooting, and repair of various printer types . Manage printer driver installations, firmware updates, and connectivity issues. Deliver on-site technical assistance and implement tailored solutions for clients, including printer fleet management and setup. Collaborate with team members to manage inventory and ensure availability of spare parts.. Maintain detailed and accurate service records and reports. Deliver on-site technical assistance and implement tailored solutions for clients. Job Type: Full-time Pay: ₹12,000.00 - ₹16,000.00 per month Work Location: In person

Trainee Engineer Cannanore 0 years INR 0.72 - 0.72 Lacs P.A. On-site Full Time

We are an authorized service provider for laptops and desktops, with 12 branches across Kerala. We are currently offering a training program for freshers who have completed courses in Hardware, Networking, or Electronics. The training duration is 3 months, during which a monthly stipend of ₹6,000 will be provided. Upon successful completion of the training and based on performance, employment will be confirmed. Job Type: Full-time Pay: ₹6,000.00 per month Work Location: In person

Service Technician - Laptop/Desktop Cannanore, Kerala 0 years INR 1.8 - 2.28 Lacs P.A. On-site Full Time

Duties : Address customer concerns with professionalism and provide prompt, effective technical support. Install, configure, and maintain desktop and laptop systems to ensure optimal performance. Diagnose and resolve hardware and software issues efficiently. Maintain detailed and accurate service records and reports. Deliver on-site technical assistance and implement tailored solutions for clients. Collaborate with team members to manage inventory and ensure availability of spare parts. Job Type: Full-time Pay: ₹15,000.00 - ₹19,000.00 per month Work Location: In person

Service Technician - Laptop/Desktop Cannanore 0 years INR 1.8 - 2.28 Lacs P.A. On-site Full Time

Duties : Address customer concerns with professionalism and provide prompt, effective technical support. Install, configure, and maintain desktop and laptop systems to ensure optimal performance. Diagnose and resolve hardware and software issues efficiently. Maintain detailed and accurate service records and reports. Deliver on-site technical assistance and implement tailored solutions for clients. Collaborate with team members to manage inventory and ensure availability of spare parts. Job Type: Full-time Pay: ₹15,000.00 - ₹19,000.00 per month Work Location: In person

Service Manager Cochin 0 years INR 2.52 - 3.0 Lacs P.A. Remote Full Time

Duties and Responsibilities of Acer Service Manager Manage all Acer warranty calls and ensure timely closure of service requests. Ensure smooth communication regarding service updates, technical bulletins, warranty processes, and escalations. Attend brand-specific meetings, training, and updates provided by Acer. Ensure timely and accurate diagnosis, repair, and closure of all Acer service tickets. Monitor and ensure adherence to Acer’s SLA, service quality, and turnaround time. Prepare and submit required daily/weekly/monthly reports to both Acer and internal management. Supervise and support technical staff handling Acer product repairs. Handle escalated customer issues related to Acer services professionally and efficiently. Conduct periodic quality checks on repairs and service calls to maintain standards. Ensure accurate documentation for all service jobs and warranty claims. Coordinate with all branches for smooth execution of Acer service operations. Preferred Qualifications and Skills Experience in managing service operations, preferably for a laptop/desktop service center. Familiarity with Acer’s service tools, warranty procedures, and reporting formats. Strong communication and coordination skills. Technical background (Diploma or Degree). Good analytical and problem-solving skills. Job Type: Full-time Pay: ₹21,000.00 - ₹25,000.00 per month Work Location: Remote

Technical Trainee - Laptop/Desktop Thrissur 0 years INR 0.72 - 0.72 Lacs P.A. On-site Full Time

We are an authorized service provider for laptops and desktops, with 12 branches across Kerala. We are currently offering three months training program for freshers who have completed courses in Hardware, Networking, or Electronics. Job Type: Full-time Pay: ₹6,000.00 per month Work Location: In person

Hardware Engineer - Laptop/Desktop Cannanore 0 years INR 1.68 - 2.4 Lacs P.A. Remote Full Time

Duties:- Install and configure equipment/systems for clients. Diagnose and fix issues with systems or equipment. Provide on-site or remote assistance to clients for technical problems. Ensure systems are working correctly after installation or repair. Communicate with clients to understand needs and provide support. Ensure services meet safety and quality standards. Stay updated with industry trends and improve skills. Job Type: Full-time Pay: ₹14,000.00 - ₹20,000.00 per month Schedule: Day shift Work Location: In person

Service Technician - Laptop/Desktop kannur,kerala 2 - 6 years INR Not disclosed On-site Full Time

You will be responsible for addressing customer concerns with professionalism and providing prompt, effective technical support. This includes installing, configuring, and maintaining desktop and laptop systems to ensure optimal performance. You will be expected to diagnose and resolve hardware and software issues efficiently. Additionally, maintaining detailed and accurate service records and reports will be part of your responsibilities. As part of your role, you will deliver on-site technical assistance and implement tailored solutions for clients. Collaboration with team members to manage inventory and ensure the availability of spare parts will also be essential. This is a full-time position that requires you to work in person at the specified location.,

Branch Manager Cannanore 0 years INR 2.4 - 3.0 Lacs P.A. Remote Full Time

Duties and responsibilities: Responsible for managing day-to-day service operations at the branch, ensuring smooth coordination of all incoming service calls and assigning them efficiently to available engineers. · Monitors service call progress and ensures timely completion and closure of each job in line with the company’s SLA and quality standards. · Acts as the central point of communication between customers, technicians, and the head office for all service-related issues and escalations. · Ensures proper documentation of all service jobs, warranty claims, and spare part usage, maintaining accuracy and compliance with brand guidelines. · Supervises the technical team, providing guidance, support, and troubleshooting assistance to ensure accurate diagnosis and repairs. · Manages inventory of tools, spare parts, and consumables at the branch, ensuring availability of required materials for uninterrupted service delivery. · Handles customer complaint calls in a professional manner, ensuring high levels of satisfaction and prompt resolution of concerns. · Coordinates with Product Managers to resolve technical issues and align on service policies and updates. · Reviews job quality by conducting regular service follows up with technicians for improvement wherever necessary. · Maintains updated records of all ongoing and completed service calls and ensures timely submission of daily, weekly, and monthly reports to the management. · Ensures that all service operations at the branch follow company policies, safety standards, and brand-specific protocols. · Participates in regular review meetings and provides inputs on service performance and process improvements. Preferred Qualifications and Skills Experience in managing service operations, preferably for a laptop/desktop service center. Strong communication and coordination skills. Technical background (Diploma or Degree). Good analytical and problem-solving skills. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: Remote

Hardware Engineer - Laptop/Desktop kannur,kerala 2 - 6 years INR Not disclosed On-site Full Time

You will be responsible for installing and configuring equipment/systems for clients. Your duties will include diagnosing and fixing issues with systems or equipment, as well as providing on-site or remote assistance to clients for technical problems. It will be your responsibility to ensure that systems are working correctly after installation or repair. You will need to communicate effectively with clients to understand their needs and provide the necessary support. Additionally, you will be required to ensure that services meet safety and quality standards. Keeping yourself updated with industry trends and continuously improving your skills will also be part of your job responsibilities. This is a full-time position with a day shift schedule. The work location will be in person.,

Technical Trainee - Laptop/Desktop thrissur,kerala 0 - 4 years INR Not disclosed On-site Full Time

As an authorized service provider for laptops and desktops with 12 branches across Kerala, we are currently offering a three months training program for freshers who have completed courses in Hardware, Networking, or Electronics. This is a full-time position that requires in-person work at our various locations. Join us to gain valuable experience and enhance your skills in the field of computer hardware and networking.,

Logistics Coordinator Calicut, Kerala 1 years INR 1.2 - 1.68 Lacs P.A. Remote Full Time

Duties and Responsibilities: Coordinate inbound and outbound logistics of IT hardware (laptops, desktops, printers, parts). Track shipments and deliveries to ensure timely arrival and dispatch of items. Maintain accurate inventory of stock, spare parts, and returned/repaired items. Liaise with service teams to ensure required equipment or parts are available on time. Handle documentation related to logistics including delivery notes, invoices. Communicate with courier partners and transport vendors for smooth logistics operations. Assist in return logistics for defective or warranty items. Prepare regular reports on inventory levels and delivery status. Coordinate with the head office for inter-branch stock transfers. Experience: Minimum 1 year experience in logistics, supply chain, or warehouse coordination (preferably in IT hardware or electronics). Job Type: Full-time Pay: ₹10,000.00 - ₹14,000.00 per month Work Location: Remote

Logistics Coordinator Calicut 1 years INR 1.2 - 1.68 Lacs P.A. Remote Full Time

Duties and Responsibilities: Coordinate inbound and outbound logistics of IT hardware (laptops, desktops, printers, parts). Track shipments and deliveries to ensure timely arrival and dispatch of items. Maintain accurate inventory of stock, spare parts, and returned/repaired items. Liaise with service teams to ensure required equipment or parts are available on time. Handle documentation related to logistics including delivery notes, invoices. Communicate with courier partners and transport vendors for smooth logistics operations. Assist in return logistics for defective or warranty items. Prepare regular reports on inventory levels and delivery status. Coordinate with the head office for inter-branch stock transfers. Experience: Minimum 1 year experience in logistics, supply chain, or warehouse coordination (preferably in IT hardware or electronics). Job Type: Full-time Pay: ₹10,000.00 - ₹14,000.00 per month Work Location: Remote