85 Service Coordination Jobs

You will be responsible for coordinating office activities and operations in Trivandrum for our Banking Automation Products company. This is a full-time position where you will play a key role in ensuring smooth functioning of the office. Your duties will include managing day-to-day administrative tasks, organizing office supplies, coordinating meetings and appointments, and supporting other team members as needed. Additionally, you may be required to handle incoming calls and emails, maintain office records, and assist in other general office duties. The ideal candidate will have excellent organizational skills, attention to detail, and the ability to multitask effectively. Join our team and be a vital part of our office operations in Trivandrum!,

As a Team Lead and Customer Relationship Manager (CRM) at MiBestie in Bangalore, you will play a vital role in supervising and mentoring a team of personal assistants to ensure optimal performance and service delivery. Your responsibilities will include assigning tasks based on skill sets and client requirements, monitoring team performance using KPIs, providing feedback, and encouraging professional development. Additionally, you will be responsible for resolving internal team conflicts and client-related escalations, organizing training sessions to enhance skills and service quality. In the realm of Customer Relationship Management (CRM), you will be tasked with building and maintaining strong relationships with clients to ensure satisfaction and loyalty. Acting as the main point of contact between clients and personal assistants, you will coordinate services seamlessly, gather client feedback for service improvements, promote additional services for upselling, and ensure client retention through exceptional service delivery. Maintaining detailed records of client interactions and preparing reports for management will also be part of your duties. Operational excellence is key in this role, where you will ensure adherence to company policies and procedures, drive initiatives to improve team productivity and client satisfaction, and monitor operational workflows to identify and resolve bottlenecks. To excel in this position, you should hold a Bachelor's degree in Business Administration, Customer Service, or a related field, with a minimum of 3 years of experience in team management and CRM, preferably in personal assistance or service-based industries. Strong leadership skills, excellent communication abilities in English, and knowledge of regional languages such as Kannada and Tamil are desired. Proficiency in CRM software, MS Office Suite, and task management tools, coupled with problem-solving and client-oriented approach, will be advantageous. MiBestie offers competitive salary packages, opportunities for professional growth, incentives for high team performance, and work-life balance with flexible working options. If you are ready to lead a dynamic team and redefine personal assistance services, this role is for you! This is a full-time, permanent position with a day shift schedule. Performance and yearly bonuses are part of the benefits package. Applicants are required to have their personal laptop, be comfortable traveling to the office in Banashankari, and have proficiency in Kannada, English, and Hindi. The application deadline is 18/01/2025, and the expected start date is 01/11/2025. For further inquiries or to apply, please speak with the employer at +91 9019708400.,

Hi all We are hiring SERVICE COORDINATOR Location : Narsapura industrial area , kolar Job Details: Interview Rounds: Face-to-face Work Mode: 5 Days Work From Office (WFO) Working Hours: General Shift (8:30 AM 5:30 PM or 9:00 AM 6:00 PM) Benefits: Cab facility available from select nodal points Insurance & Provident Fund (PF) 2025% hike on current CTC Key Responsibility Areas: You will be part of the Product & Customer Support team and your role, broadly, is as below: Activity report of the service team (across all locations) and collating reports on service requests, Coordinate warranty management and material returned, Customer complaint log track, monitor and resolve complaints, Maintain and update the machine population list Creating quotations, sale and service orders, invoicing, dispatches and collection. Maintain service stock as required for service Dispatch of parts to various customer sites and dealers Proficient in MS Office and ERP software Reporting to: Senior Manager Product & Customer Support Experience: 3 years+ Desired skills and competencies for all roles: • Bachelors Degree in Mechanical Engineering (In most cases). Ability to learn fast and gather strong product knowledge and expertise An organized and result-driven approach to work Team player who proactively contributes to creating a good team atmosphere Ability to multi-task and work independently Excellent communication skills (Both verbal and written) in English. Proficient in MS Office and ERP software Interested candidates, please send your resume to thanuja@delighthr.com Subject Line: Applying for service Coordinator Body of the Email: Current CTC: Expected CTC: Notice Period: current Location:

As a Client Acquisition Specialist, you will be responsible for proactively identifying and engaging potential clients in the residential, commercial, and industrial sectors. Your role will involve consultative selling where you understand client needs and recommend tailored solutions in smart home systems, security infrastructure, and solar energy. Lead generation is a key aspect of your job, where you will be required to generate leads through field visits, networking, referrals, and online channels. Building and maintaining relationships with clients is vital, as you will serve as the primary point of contact before, during, and after project implementation. In addition, you will be coordinating services by liaising with technical and maintenance teams to ensure prompt and high-quality after-sales service. This is a full-time position with benefits such as cell phone reimbursement, a day shift schedule, and performance bonuses. Fluency in Hindi and English is preferred for effective communication with clients. The work location is in person, and the expected start date for this role is 01/07/2025.,

Skills: Convey technical information, To manage and prioritize service requests efficiently., Excellent organizational skills, Proper Knowledge of MS office -Word, XLS, PPT, To work collaboratively with cross-functional teams, including technicians, sales, and support teams, Attention to detail to ensure accuracy in scheduling, documentation, and service delivery,. Benefits:ESIC/ Mediclaim, PF, Gratuity, CL, SL, PL etc.. Qualification:Graduate or Diploma/ B Tech in EE, ME, Automobile. Experience:2 to 6 yrs. in same field. Product & Brand To Be Handled. Godrej Forklift, Stacker, Hand Pallet Trolley, Battery operated platform trucks etc.. Responsible for Service co-ordination for Godrej division. Preparation and monitoring of warranty and AMC visits on weekly & monthly basis. Advance planning on deployment of engineers. Co-ordination with Principal's for service and parts related support. Technical support to engineers on field issues for resolution. Monthly invoicing to Principal and customers against visits and paid jobs. Interaction with customers on satisfaction of services rendered and take corrective actions to improve upon. Regular meetings with key customers. MIS reports on service activity on weekly and monthly basis. Monthly service meetings with engineers. Call assigning on daily basis. New machine registration & SAP entry to Godrej. FSR Portal handling & claim submission. Handling of AFDC for machine sales

The Service Advisor plays a crucial role as the intermediary between the customer and the workshop team, ensuring a seamless service experience. Your responsibilities include understanding customer concerns, creating job cards, coordinating repairs, providing updates, and ensuring high levels of customer satisfaction to foster customer retention. You will interact with customers in a professional manner, attentively listen to their service or repair issues, gather detailed information about vehicle problems, and provide expert advice on service requirements and recommended repairs. It will be your responsibility to accurately prepare job cards using the Dealer Management System (DMS), detailing customer complaints, additional observations, and required work. In your role, you will collaborate with floor supervisors and technicians to prioritize and schedule jobs, monitor job progress, and communicate updates to customers promptly. Timely delivery of vehicles as committed is essential. Moreover, you will be expected to suggest value-added services, packages, or Annual Maintenance Contracts (AMC), and recommend accessories or services to customers without compromising their trust. Your duties will also involve keeping customers informed about additional findings, cost estimates, seeking approvals, performing final checks, ensuring the vehicle is cleaned and ready for delivery, and explaining completed work and billing clearly. Following service completion, you will gather customer feedback to ensure satisfaction and address any grievances or escalate them to higher authorities when necessary. Ideally, you should hold a Diploma or Degree in Automobile/Mechanical Engineering, accompanied by at least 3 years of experience in automobile service advisory or customer-facing roles. A strong understanding of vehicle systems and service processes is essential, along with excellent communication, interpersonal, and problem-solving skills. Proficiency in Dealer Management System (DMS)/Customer Relationship Management (CRM) software and MS Office is preferred. Key competencies for this role include a customer-centric approach, effective communication and listening skills, adept time management, sales orientation, attention to detail, and conflict resolution abilities. This is a full-time position, offering cell phone reimbursement as a benefit, with a day shift schedule and work location on-site.,

Job Summary / Purpose Of Position Service Coordination for warranty activities including warranty despatches and warranty claims Support for the Customer Service staff and operational assistance to Assistant Manager Service (Warranty Role), Role and Responsibilities Check the field service reports made by the field team and respond accordingly, Extensive use of system like BAAN for warranty parts despatch, generating warranty claims, Keep track of warranty despatches and ensure the field team does the fitment in time, Maintain records of the service visits, scheduled maintenance, warranty part replacements in the respective machine folders, Update field team for ensuring better checks so that failures do not happen, Raise warranty claims on factories in a timely manner as prescribed in the procedure, Ensure all the relevant data is added in warranty claims as prescribed from time to time for different components, Arranging despatch of tools and keeping record of the same viz a viz each and every field engineer, Maintain record of all the commissioning reports, mandatory services, service reports for each machine on the dedicated folders on the shared drive, For doing all above he should be able to read hydraulic, electrical circuits Know about the machine software, Attain machines in field for self development for improving machine knowledge to be applied in checking service reports and generating warranty claims, Qualification and Education Requirements BE/B ech/Diploma in Mechanical/Automobiles Special Abilities And Skills Well conversant with use of service software Field experience as Service Engineer Ability to interface with all levels of staff, Working with a pro-active approach Perform other related duties as assigned & assist company in any needed duty to achieve Company goals, Our Offer: Compensation at par with industry standards | Corporate Health Insurance & term life insurance, Financial Stability | annual reviews | service awards & reward recognition | career progression, Join a dynamic and safety focused team Have we awoken your interestThen we look forward to receiving your online application If you have any questions, please contact Sneha Kewalram Shelke, One Passion Many Opportunities, The Company Liebherr India Private Limited with its main site in Mumbai was founded in 2006 It is responsible for sales and customer service of maritime cranes, construction machines (earthmoving, special deep foundation, tower cranes, and concrete technology), mining, mobile and crawler cranes and material handling technology in India and some neighbouring countries, Location Liebherr India Private Limited Unit No A301-A305, 3rd Level, 5th Floor, Tower I, A Wing, Seawoods Grand Central, Plot R-1, Sector 40, Seawoods, Navi Mumbai, Maharashtra400706 India Contact Sneha Shelke Sneha Shelke@liebherr Show

Roles and Responsibilities Perform routine maintenance tasks on Battery Monitoring Sytsems including troubleshooting and repairing faults. Conduct preventative maintenance activities to minimize downtime and extend equipment lifespan. Analyze data from sensors and monitoring systems to identify potential issues before they become major problems. Collaborate with other teams to resolve complex technical issues related to electronics, electrical systems, or mechanical components. Ensure compliance with safety protocols and regulations when working with hazardous materials or equipment. Desired Candidate Profile Strong understanding of basic electrical and electronics principles, including troubleshooting techniques. 0-5 years of experience in service engineering or a related field (electronics/mechanical). Proficiency in using tools such as multimeters Salary and Perks CTC of 2.4L to 3.6L per Annum. Additional perks: Provident fund Medical benefits Retention Bonus Travel Allowances

Responsibilities: * Ensure customer satisfaction through timely resolutions * Manage service requests & contracts * Coordinate with vendors & stakeholders * Maintain accurate records & reports

The Service Coordinator role based in Jaipur is a full-time on-site position requiring you to oversee daily service operations, handle customer service interactions, facilitate communication between departments, and uphold operational management standards. Your primary responsibilities will include ensuring high-quality customer service and efficient service delivery. To excel in this role, you should possess expertise in Service Coordination and Operations Management, demonstrate strong interpersonal skills and effective communication abilities, exhibit proficiency in Customer Service, showcase excellent organizational and time-management skills, have experience working in a fast-paced environment, and ideally hold a Bachelor's degree in Business Administration, Management, or a related field. Previous experience in a similar role would be an advantage.,

As a Territory Manager (Memmert) at Toshvin Analytical, you will play a crucial role in promoting Memmert and Preekem range of products by visiting customers, generating inquiries, and conducting commercial negotiations. With a minimum qualification of a Diploma in Electronics/Chemical/Instrumentation, you will be responsible for managing sales funnel through CRM, coordinating with regional teams to achieve business targets, and convincing customers to opt for high-quality products. Reporting to the General Manager and based in Baroda, you should possess 5 to 10 years of relevant experience in the field. It is preferred that you hold a BSc. or MSc. in Chemistry/Biology/Physics/Botany/Zoology/Biotech/Biochemistry or be a graduate/diploma holder in Electronics/Chemical/Instrumentation Engineering. Your success in this role will be driven by your sincerity, hard work, target-oriented approach, and excellent English communication skills. In addition to conducting cold calls, customer visits, and maintaining technical knowledge of products, you will collaborate with the Toshvin service team for installations and services. Your ability to build strong relationships with customers, continuously improve technical and commercial knowledge, and work towards achieving Memmert business targets will be key to your success in this role. If you are looking for a long-term career opportunity with one of the leading instrumentation companies in India, and if you are motivated to contribute to the growth of the business, we encourage you to apply by sending your CV to careers@toshvin.com. Join our team of experienced professionals and be a part of our journey towards excellence.,

Role & responsibilities Manage available resources to ensure Response Time as per defined SLA. Coordinate with logistics for pending spare parts request to ensure minimum down time. Same day updating of Calls in CRM Ensure 100% billing by collecting the billing counter information from customers. Ensure NIL DNI at month end. Implement customer satisfaction programs like Call Avoidance Report, CCQMP, ICCP, Follow up for Post call survey feedback and Milestone celebration by flashing reports periodically and regular follow ups. Create Meeting minutes and flash MOM to all stakeholders. Sending pending call update to CSS/RSM daily Monitor CSRC toner notifications and support Shift Left Program through automized billing. Toner Yield tracking, verification, and approvals (after discussion with CSS) Create Service orders in SAP and track the shipment. Provide various reports from CRM, SAP to field and management on daily basis. Ensure reduced downtime by material allocation in SAP. Manage contract renewals through Portal and flashing status report periodically. Handle Customer queries related to CRM and SAP. Preferred candidate profile Proven work experience as a Service Coordinator or similar role Strong work ethic and service skills Good communication and interpersonal skills Strong record-keeping and analytical skills

As a team member in this role, you will be responsible for greeting customers and understanding their vehicle service needs. You will provide accurate cost estimates and explain recommended repairs to ensure transparency and clarity for the customers. Collaborating with the service team will be crucial to coordinate and ensure timely vehicle servicing. Keeping customers informed about the service progress and any changes that may arise is essential to maintain their satisfaction. Your role will also involve handling customer inquiries and complaints with professionalism and efficiency, aiming to achieve high levels of customer satisfaction. Maintaining service records and documentation accurately will be part of your responsibilities. Additionally, you will have the opportunity to promote additional services and offers to enhance the overall customer experience. This is a full-time, permanent position with benefits including Provident Fund. The work schedule is during day shifts, and the work location is in person to engage directly with customers and the service team.,

Log service requests, complaints, or inquiries into the system with detailed notes. Liaise between customers, field service technicians, and internal departments to ensure timely service delivery. Provide status updates to customers. Required Candidate profile High school diploma or equivalent (associate’s or bachelor’s degree preferred). Proven experience in a call centre or customer service environment. Strong verbal and written communication skills. Perks and benefits 2nd & 4th Saturday off Pick & drop from Vasai stn

Service Coordinator with 3-4 year of experience in manufacturing industries Preparing quotation of clients as per sale team Follow-up with customers Customers query handling & conveying to relevant team Letter Drafting Repairing Machine Quotation Required Candidate profile Leads via phone, email & in-person meeting Understand inbound customer needs & enquiries & appropriate solutions Maintain detailed records of customer interactions & sales activities in the CRM system

As a Pump Sales & Service Executive at Ambica Enterprise, you will play a crucial role in expanding our Pump Division and representing reputed brands through our multiple dealerships in South Gujarat. Based in Ankleshwar and covering surrounding industrial areas such as Bharuch, Surat, Vapi, and Dahej, you will be responsible for developing and maintaining relationships with industries, consultants, and contractors. With a minimum of 3-5 years of experience in pump sales, technical support, or service coordination, you will be expected to generate inquiries, close orders for industrial pumps and systems, and ensure customer satisfaction by coordinating with OEMs and handling service follow-ups. Your role will also involve maintaining records of sales and support activities to track performance and strengthen our presence in the region. To excel in this position, you should hold a Diploma or Degree in Mechanical Engineering and have prior experience working with pump brands such as KSB, Kirloskar, Grundfos, CRI, among others. Strong communication skills and local market knowledge will be essential to effectively engage with clients and stakeholders in the industrial sector. Joining Ambica Enterprise will provide you with the opportunity to work with a growing and trusted name in industrial contracting and supply. You will have the chance to grow in a specialized technical segment with the support of our leadership team and benefit from a performance-based growth structure. If you are a dynamic and self-motivated professional seeking a full-time, office and field-based role in pump sales and service, we encourage you to send your resume to [your email] or DM us. Feel free to share this opportunity with someone who fits the profile and may be interested in joining our team. #Hiring #PumpSales #SalesJob #Ankleshwar #SouthGujarat #AmbicaEnterprise #IndustrialPumps #ServiceEngineer #PumpDivision,

You will be responsible for managing a Service Center network in order to provide excellent after-sales service to customers. Your main duties will include coordinating with service centers and customers, updating the CRM platform regularly, providing prompt updates to customers, addressing customer queries and complaints, handling demanding customers and escalations, and ensuring effective communication with all concerned departments. You will also need to use CRM practices effectively, provide accurate information, follow communication procedures, assess customer needs, and build sustainable relationships with the assigned service centers. The ideal candidate should have relevant experience in a service center or a similar process in the consumer durable industry or after-sales service industry. Basic technical knowledge of spare parts and appliances, aptitude for fast learning, problem-solving skills, ability to work both independently and in groups, and the willingness to apply knowledge to practical situations are desired qualities. Keeping oneself updated with the company's product offerings and processes is also important. Experience: 5+ years Qualification: Graduate,

You will be joining Daenyx Appliances, a reputable company situated in Noida, Uttar Pradesh, India. Specializing in top-notch home appliances tailored to meet the demands of modern households, our primary objective is to elevate the daily living standards of our clientele through the provision of dependable and cutting-edge products. Daenyx Appliances prides itself on being a reliable and innovative brand that prioritizes customer satisfaction, firmly establishing itself as a trusted name within the home appliance sector. As a Service Coordinator in this full-time hybrid position, you will play a crucial role in overseeing service requests, liaising with service teams, and ensuring prompt resolution of customer concerns. Your responsibilities will encompass managing operational activities, upholding service records, and enhancing overall customer service interactions. While the position is based in Faridabad, some flexibility for remote work is feasible to maintain a healthy work-life balance. To excel in this role, you should possess a diverse skill set including proficiency in Service Coordination and Operations Management, adept Interpersonal Skills, and prior experience in Customer Service. Strong Communication capabilities, exceptional organizational prowess, and the ability to juggle multiple tasks efficiently are key attributes that will aid you in thriving both independently and as part of a collaborative team. Familiarity with service management software and tools is essential, while a background in the home appliance industry would be advantageous. A Bachelor's degree in Business Administration, Operations Management, or a related field is preferred to ensure a strong foundational knowledge for this position.,

The role of Service Coordinator at Surya Hospital in Jaipur is a full-time on-site position. As a Service Coordinator, you will be responsible for efficiently coordinating services, managing operations, maintaining clear and effective communication, ensuring high levels of customer service, and utilizing strong interpersonal skills to create a positive environment for both patients and staff. To excel in this role, you should have proficiency in service coordination and operations management, possess strong interpersonal skills and communication abilities, demonstrate experience in customer service, and be able to work efficiently on-site in Jaipur. Problem-solving skills and the ability to handle multiple tasks are crucial for success in this position. Previous experience in a hospital or healthcare setting would be advantageous. A Bachelor's degree in Healthcare Administration, Management, or a related field is preferred for this role. If you are passionate about providing excellent service, managing operations effectively, and creating a positive environment for both patients and staff, this role as a Service Coordinator at Surya Hospital could be the perfect fit for you.,

Follow up with existing clients for AMC renewals. Prepare renewal proposals and negotiate contracts. Maintain client relationships to ensure retention. Update CRM with renewal status and sales data. Identify upsell opportunities.

Role & Responsibilities: MIS Management. Client Coordination. AMC (Annual Maintenance Contract) Management. Preferred Candidate Profile: Strong communication skills. Proficiency in MIS management. Expertise in Excel, with knowledge of advanced Excel functions. Perks and Benefits: 5.5 working days. Job Location: Ceasefire Industries Pvt. Ltd. B1/H1, 2nd Floor, Mohan Cooperative Industrial Estate, Mathura Road, New Delhi 110044, India. Salary: Up to 25,000 CTC per month.

To perform advanced car scanning. Complete Vehicle Diagnosis: Mechanical & Electrical. Help other Technicians in complex problems. Will be responsible for finding and explaining a vehicle’s issue Experience in ECM also considered Required Candidate profile Diploma/Degree in Automobile, Mechanical Engineering. Certification as a Diagnostic Technician from Authorized service center Advanced knowledge of modern vehicle electrical system

Customer Interaction Service Coordination Customer Feedback and Surveys Relationship Building Product Knowledge and Training Required Candidate profile Bachelo'r degree in Business Administration, Marketing, or a related field (preferred) Proficiency in MS Office applications and CRM (Customer Relationship Management) software

You will be working as a Service Coordinator at Udaan E-Vehicles, a renowned organization specializing in the manufacturing of Battery E-Rickshaws and E-Rickshaw Loaders. Your primary responsibility will be to oversee and coordinate services related to these products, ensuring smooth day-to-day operations, high customer satisfaction levels, and strong client relationships. Effective communication among different departments, resolving operational challenges, and optimizing service procedures will be key aspects of your role. To excel in this position, you should possess strong service coordination and operations management skills, along with exceptional interpersonal and communication abilities. Your customer service skills should be top-notch, and you should be able to thrive in a collaborative on-site team environment. Attention to detail, problem-solving capabilities, and a background in the automotive or e-vehicle industry would be advantageous. While a Bachelor's degree in Business Administration or a related field is preferred, relevant experience and skills will also be considered.,

Role & responsibilities Job Description Achieving target of supplies billing(Monthly) Opportunity Creation from new customers Ontime Payment Collection within due date as per po Telecalling(Supplies & Service) for Lead Generation Realtime ANT ERP updation for all cases, including customer communication Customer Feedback after service completion , inbound calls . out bound calls Requirements Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus; Good computer skills (MS Office) Proficiency in English Well-organized and responsible with an aptitude in problem-solving Excellent verbal and written communication skills based on the performance in interview we will provide the salary