243 Service Coordination Jobs

—Attend phone calls related to sales and services from new & existing customers or IndiaMART inquiries —Updating the customer database —Understanding the customer's current status & needs. Required Candidate profile —Female graduate —Clear comm skills suitable for customer-facing roles —Telephonic etiquette & exp handling inbound & outbound calls —Knowledge of Microsoft Excel —data entry & report generation tasks

As an IT Service Coordinator at our company in Pune, you will play a crucial role in the coordination of IT service requests, scheduling technical resources, maintaining inventory records, and supporting day-to-day IT operations. Your responsibilities will include: - Ticket and Dispatch Management: - Serve as the primary contact for incoming support requests via phone and email. - Document issues, assign service tickets, and escalate complex problems to higher-level support technicians. - Scheduling and Coordination: - Manage schedules and calendars of technical staff for efficient service delivery. - Coordinate with external vendors and service providers when necessary. - Inventory and Asse...

Responsibilities: * Ensure timely delivery of spare parts * Manage service requests from start to finish * Coordinate with technicians & customers * Maintain accurate records & reports * Provide after-sales support via phone/email

Assisting team in day to day tasks and coordinating with RMs for activities related to business. Document collection from client and to ensure completion of all the documents along with signatures and stamps. To ensure documentation is completed with utmost accuracy and to ensure the case is cleared in first pass. Coordinating with the internal teams for documentation to ensure smooth processing of client transactions. To ensure completion of disbursement process of a client will all formalities.

This Position reports to: IS Service Owner Your role and responsibilities In this role, you will have the opportunity to support the organizations vision and strategic direction. Each day, you will apply IT knowledge and expertise to help solve complex technical or professional activities. You will also showcase your expertise by being a key resource, a definitive source of knowledge about services and solutions, to contribute your expertise to enhance organizational efficiency.The work model for the role is: #Li_hybridYou will be mainly accountable for: Involving and proactively supporting the installation, management, maintenance, and optimization of the service for your area of responsibi...

You will lead the Customer Relations operations team to deliver exceptional member experiences by overseeing service coordination, maintaining accurate member data, and driving engagement across club events and touchpoints. Your role will ensure personalized service, strengthen member relationships, and uphold the unit/clubs premium standards while acting as the primary point of contact for members. - Drive Operational Excellence - Oversee daily member interactions, ensuring prompt and professional handling of queries, service requests, and feedback. - Implement service delivery strategies to ensure seamless cross-department coordination and timely resolution of member concerns. - Maintain a...

This Position reports to: Project Execution Manager Your role and responsibilities In this role, you will have the opportunity to coordinate service work done at site and ensure it complies with ABB's and customers guidelines. Each day, you will act as a single point of contact for the customer during the execution of a service job. You will also showcase your expertise by leading and delivering responsive support coordination to exceed customer expectations/experience. You will be mainly accountable for: Assessing gaps in service delivery, contract execution, and customer focus and working with engineers and operations managers to mitigate the issues identified. Tracking completion of servi...

UPS / Electrical Spares Incharge AMC Operations | Bengaluru Location: Bengaluru Experience: Candidates with strong knowledge and hands-on experience in handling UPS / Electrical Spares Industry: IT Solutions / Power Management (UPS Make Vertiv preferable) Employment Type: Full-time CTC: As per market standards / Based on experience Job Description: We are looking for a proactive and organized UPS / Electrical Spares Incharge to handle UPS spare parts operations for our Vertiv-based AMC customers across regions. The ideal candidate will be responsible for inventory control, dispatch coordination, tracking defective spares, and ensuring efficient spare logistics across service locations. Key R...

- Build & manage India-wide service network - Offer exceptional after sales service to customers - Onboard & handle service partners - Own ticket lifecycle till resolution - Maintain strong vendor relations - Achieve 90%+ NPS - Ensure <30hr TAT Required Candidate profile - 1+ yr in ops, customer-facing role - Strong customer-first mindset - Knows Telugu or Tamil (with English or Hindi) - Diploma/Any Graduate - Team player in fast-paced setups - Creative problem-solver

You will be acting as the liaison between customers and the workshop, ensuring efficient repairs and maintenance to achieve customer satisfaction. Your key responsibilities will include: - Greeting customers professionally and assessing their service needs. - Opening job cards with accurate details of customer complaints and required services. - Explaining repair and maintenance work required on vehicles in a clear and non-technical manner. - Providing cost estimates and obtaining necessary approvals before work commences. - Coordinating with technicians to ensure timely progress and delivery of vehicles. - Keeping customers informed on the status of their vehicles throughout the service pro...

Role Overview: As a Service Coordinator at our company located in Navi Mumbai, you will play a crucial role in managing service requests, coordinating with technicians, and delivering exceptional customer service. Your organizational skills and customer-focused approach will be key in ensuring timely and effective resolution of service requests. Key Responsibilities: - Manage service requests from customers, ensuring timely and effective resolution. - Coordinate with technicians to schedule and dispatch service requests, optimizing resource utilization. - Provide excellent customer service by responding to inquiries and keeping customers informed about service request status. - Efficiently m...

Location: Bangalore, KA, IN IN IN Areas of Work: Sales & Marketing Job Id: 13408 External Job Description Job Purpose Divisional Service Coordinator to manage onsite engineers, handle spares inventory, and ensure smooth complaint resolution. The candidate will act as the central point of coordination between engineers and other stakeholders, ensuring efficient servicing and minimal downtime for mechanized tools. Business Responsibility Areas Complaint Handling & Onsite Support Coordination Act as the first point of contact for service engineers regarding customer complaints (Engineers will be reporting to him) Coordinate with onsite engineers to ensure timely resolution of complaints. Ensure...

Skills: Convey technical information, To manage and prioritize service requests efficiently., Excellent organizational skills, Proper Knowledge of MS office -Word, XLS, PPT, To work collaboratively with cross-functional teams, including technicians, sales, and support teams, Attention to detail to ensure accuracy in scheduling, documentation, and service delivery,. Benefits:ESIC/ Mediclaim, PF, Gratuity, CL, SL, PL etc.. Qualification:Graduate or Diploma/ B Tech in EE, ME, Automobile. Experience:2 to 6 yrs. in same field. Product & Brand To Be Handled. Godrej Forklift, Stacker, Hand Pallet Trolley, Battery operated platform trucks etc.. Responsible for Service co-ordination for Godrej divisi...

Role & responsibilities 1. After Sales Service for Batteries through channel. 2. Ensure TAT and total customer satisfaction 3. Ensuring digital compliances for channel partners for warranty process 4. Proper documentation Meeting with internal teams on different issues. Qualification: B.Tech - Electrical

Key Responsibilities: Handle customer queries and ensure smooth service coordination. Manage and update CRM data and reports. Follow up with patients/customers to ensure timely service delivery. Work closely with internal teams to resolve service issues. Contribute to enhancing patient experience and customer satisfaction. Requirements: 1- 2 years of experience in CRM / customer service (healthcare preferred). Strong communication and interpersonal skills. Ability to multitask and handle pressure in a fast-paced environment. Proficiency in MS Office and CRM software tools is an added advantage.

Align to technician on complaint call and PMS services mainly RT, TAT on system, timely close the complaint call on system, maintaining spares inventory, tracing and submission of defective parts in time frame, follow EHS compliances.

As a customer service representative, your role will involve interacting with customers by answering their questions, providing information on services and pricing, and being the main point of contact for their inquiries. You will also be responsible for coordinating service requests, logging them, and prioritizing them to ensure timely resolution by working closely with service teams. Additionally, you will provide administrative support by processing paperwork, generating service billing, and maintaining accurate client records. Your problem-solving skills will be essential as you investigate and resolve customer issues, concerns, and complaints, often being the first point of contact for ...

As a Front Desk & Customer Experience Executive at the Computer Hardware company, you will play a crucial role in ensuring a seamless customer experience and efficient service operations. - Welcome and assist walk-in customers with a friendly demeanor. - Handle phone/email/chat inquiries promptly and effectively. - Create job cards, log system inwards, and update CRM accurately. - Promote accessories, services, and extended warranties to customers. - Track inquiries, update CRM records, and follow up on leads. - Maintain a clean, organized, and customer-friendly reception area. - Display branding materials, brochures, and policies appropriately. - Address minor complaints or delays with empa...

As an IT Service Coordinator at our company, your role will involve being the primary point of coordination for incoming IT service requests, scheduling and dispatching technical resources, maintaining accurate inventory and asset records, and supporting day-to-day IT operations. You will also assist with routine system monitoring and maintenance activities while ensuring proper documentation, reporting, and adherence to IT policies and procedures. **Key Responsibilities:** - Act as the primary contact for all incoming support requests via phone and email. Document issues, assign service tickets, and escalate complex problems to higher-level support technicians. - Manage schedules and calend...

Schedule service technicians for on-site installations, maintenance, and repairs Work on customer inquiries regarding service status, appointments, and updates Maintain accurate records of service calls, work orders, and customer interactions Required Candidate profile A proactive and organized service coordinator with strong skills in Coordinating service activities, handling service documents & communication between clients and technical teams Call HR - 6380977549

Role & responsibilities Serve as the primary point of contact for customers seeking service information, updates, or assistance. Address customer inquiries, concerns, and service-related issues promptly and professionally. Track, document, and manage service requests in the system; escalate unresolved issues as required. Schedule and assign service calls or tasks to the appropriate technicians or service teams. Monitor the progress of ongoing service activities to ensure adherence to timelines and quality standards. Collaborate with internal departments (Operations, Field Teams, and Management) to streamline workflows. Maintain accurate and up-to-date records of service requests, schedules, ...

**Job Title:** Service Advisor – Automotive Sector **Location:** Mohali (Phase 8) Salary: Up to 22,000 CTC per month Experience: 2+ We are hiring an experienced Service Advisor for our automotive service center in Mohali.

Sales and Service Coordinator/Senior sales and servicecoordinator: Handle customer inquiries via CRM. Prepare Quotes: Generate accurate and detailedsales/service quotes based on customer requirements. Issue Purchase Orders (POs): Process and issue POs tosuppliers and ensure all details are accurate and complete. Execution: Execute the sales order or service orderby liaising with suppliers /inhouse team and ensure timely completion of thejob in the cost-effective manner. Prepare Invoices: Create and send invoices toaccounts for further processing. Resolve customer issues and complaints promptly, escalatingto relevant departments when necessary. Coordinate with logistics and supply chain teams...

Territory Service Manager, Service - Delhi - India Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living! What will you be doing Territory Service Manager is responsible for repairing Endoscopy, Recon and ENT equipment and instruments which are our company's portfolio, set up processes for servicing function, maintain repair equipment, adhere to quality policies laid down as per QMS (Quality Management System) & as laid down by GBU (Global Business Unit. The role includes: Provide comprehensive remote technical support to customers, as well as to the service and application teams. Record any requested information for customer complaints. Ensur...

Shah Group Co is looking for Service Co - Ordinator to join our dynamic team and embark on a rewarding career journey. Coordinate and schedule service appointments, installations, and maintenance visits for customers. Communicate with customers to gather service requirements, understand their needs, and provide relevant information. Assign service technicians or field engineers to service requests based on their availability, skills, and proximity to the customer location. Monitor and track service requests, ensuring timely and efficient resolution. Maintain accurate records of service activities, including appointment details, customer interactions, and service outcomes. Collaborate with in...