Service Engineer

work location is - peenya 2nd stage bangalore, karnataka 560058

Role: Engineer- Operations

Role Definition

Engineer-operations is one who handles complete operations of the company which includes planning, purchasing, production, new product development, dispatches and service

Responsibility Deliverable

• Planning, purchasing, production and dispatch of the material in safe condition
• Repair of product in house or at customer place in shortest possible time
• Planning buffer stock and maintaining accurate stock of products & spares
• Design and development of new products in shortest possible time

Tasks & Activities

• Maintaining buffer stock safely for quick delivery
• Maintaining accurate stock
• Organizing packing material
• Organizing packing of goods
• Timely dispatch of goods
• Material planning based on customer orders
• Releasing purchase order on suppliers
• Vendor development and management
• Repair of products, both inhouse and at customer place

10) Helping the company to develop new products

11) Ensuring timely payment to vendors by coordinating with accounts department

12) Monthly stock reconciliation

13) Creates formal documentation including configuration documentation, test documentation, and support documentation.

14) Stay abreast of the latest technology trends

15) carrying out tests on systems and making changes to plans where necessary

• monitoring the installation of services and managing their maintenance once the installation is completed
• liaising with electricians, technologists and other professionals
• giving presentations, writing reports, highlighting the practical implications of the design changes
• promoting energy efficiency and other sustainability initiatives
• managing teams of people

Measurement Metrics

• 1) Physical stock vs System Stock Accuracy
• 2) Order processing time
• 3) On time delivery
• 4) On time payment to vendors
• 5) Product development Cycle time
• 6) Time taken to complete the service work

Competencies we are looking for…

Iceberg Elements

Attributes List

Skills

• Learning skills (through People, Resource, Experience)
• Listening Skills
• Planning skills

4. Drawing Reading, Design skills

5. Customer management skills

6. Team building skills

7. Skills to use tools (like Allen key, spanner, crimping tool, soldering, multi meter, bearing puller, torque wrench,

Dial gauge, CMM)

9. Vendor development and management skill on win-win philosophy

10. Auto cad & 3D modelling

11. Teaching skills

12. Leadership skills

13. Photography and videography skills

14. Drive and PLC parameter entry skill

Knowledge

• Knowledge of drawings
• Knowledge of machine tool industry
• Knowledge of design development
• Knowledge of vendor development
• Knowledge of mechatronics product
• Knowledge of planning
• knowledge of Design
• Knowledge of purchasing
• Knowledge of hydraulics
• Knowledge of pneumatics

10.Knowledge of electricals

11.Knowledge of cnc system Delta/Fanuc/Siemens/Mitshibishi

12. Knowledge of PLC

13. Knowledge of drive parameters

14. Knowledge of feed rate, depth of cut, cutting force, torque calculation

15. Selection of material

16. Knowledge of inspection

17. knowledge of packing

Self-Image

• Expert
• Knowledgeable
• Dependable
• Self-starter
• Motivator
• Trustworthy
• Loyal
• Good listener

Traits

• High energy
• Persistent
• Strong will power
• Ready to fail and learn
• Dependable
• Trustworthy
• Detail oriented

Motives

• Wants to contribute for the nation building
• Hungry for learning
• Believer in Win-Win-win philosophy

Job Type: Full-time

Pay: ₹200,000.00 - ₹350,000.00 per year

Benefits:

• Health insurance

Willingness to travel:

• 25% (Preferred)

Work Location: In person