Service Engineer

Role & responsibilities

operations of the company which includes planning,

purchasing, production, new product development,

dispatches and service

1) Maintaining buffer stock safely for quick delivery

2) Maintaining accurate stock

3) Organizing packing material

4) Organizing packing of goods

5) Timely dispatch of goods

6) Material planning based on customer orders

7) Releasing purchase order on suppliers

8) Vendor development and management

9) Repair of products, both inhouse and at customer

place

10) Helping the company to develop new products

11) Ensuring timely payment to vendors by

coordinating with accounts department

12) Monthly stock reconciliation

13) Creates formal documentation including

configuration documentation, test documentation,

and support documentation.

14) Stay abreast of the latest technology trends

15) carrying out tests on systems and making changes

to plans where necessary

16) monitoring the installation of services and

managing their maintenance once the installation

Skills 1. Learning skills (through People,

Resource, Experience)

2. Listening Skills

3. Planning skills

4. Drawing Reading, Design skills

5. Customer management skills

6. Team building skills

7. Skills to use tools (like Allen key,

spanner, crimping tool, soldering, multi

meter, bearing puller, torque wrench,

Dial gauge, CMM)

9. Vendor development and

management skill on win-win philosophy

10. Auto cad & 3D modelling

11. Teaching skills

12. Leadership skills

13. Photography and videography skills

14. Drive and PLC parameter entry skill

Knowledg

e

1. Knowledge of drawings

2. Knowledge of machine tool industry

3. Knowledge of design development

4. Knowledge of vendor development

5. Knowledge of mechatronics product

6. Knowledge of planning

7. knowledge of Design

8. Knowledge of purchasing

9. Knowledge of hydraulics

10. Knowledge of pneumatics

10.Knowledge of electricals

11.Knowledge of cnc system

Delta/Fanuc/Siemens/Mitshibishi

12. Knowledge of PLC

13. Knowledge of drive parameters

14. Knowledge of feed rate, depth of cut,

cutting force, torque calculation

15. Selection of material

16. Knowledge of inspection

17. knowledge of packing