5814 Service Delivery Jobs - Page 35

What You'll Do Strategic Leadership:The individual is expected to lead the strategic direction of the Cisco's & CX Service Provider solutions, ensuring that the solutions are aligned with both the cisco's goals and customer needs. Solution Design and Integration:The role involves designing and integrating CX solutions that address the end-to-end needs of the service provider initiatives, possibly requiring a mix of hardware, software, and services. Deep knowledge of the SP related HW/SW technology ( preferred deep Cisco solution knowledge) including the AI and cloud related technologies. In combination with this deep understanding of the SP business trends ( includes managed services) Deep u...

Job Purpose This position is open with Bajaj Finance ltd. Duties and Responsibilities 1)Manage FOS: Recruit, train and motivate the team Manage channel relationships Drive sales numbers and increase finance penetration, meet allocated sales targets Manage the sales process Ensure process rigour and controllership 2) Ensure smooth service delivery to channel partners Manage the FOS productivity Reconciliation of dealer payments Required Qualifications and Experience Should be a MBA with 2 to 3years of experience or graduate with minimum 4 yrs of experience Prior exposure to sales role is highly desirable Good communication and interpersonal skills Good relationship management skills Proficien...

Role & responsibilities: This position is responsible for wire line (NLD & Access) Service Assurance for wireline B2B Customer links and thereby directly contributing customer satisfaction. The position will also be responsible for enhancing efficiencies, mitigate risks, resolve issues and optimize cost savings, and to ensure that all deliverables are completed within SLA. Manager shall also work towards identifying, developing and implementing techniques to improve productivity. Essentially the key focus area of this position will be Ensure customer SRs gets resolved within timelines along with compliance to norms through meticulous governance with all stakeholders. Driving teams to ensure ...

We are seeking a Lead- Services Delivery with a minimum of 15 years of experience. Your Mission if you accept this role: Operations Management: Provides post-sale technical support services to customers, including installation, troubleshooting, problem resolution and maintenance of products and services To be the customers primary senior point of contact within Orange Business, for all escalated service delivery & operational related issues Ensure the delivery and operations entitys customer SLAs are fully met or exceeded and obtain necessary acceptance certificates. Interface with OB operational stakeholders on a regular basis and conduct periodic executive operations & service reviews. Cus...

Responsible for daily operations of a full service branch office covering all aspects viz branch operations, lending, , security and safety in accordance with the Bank's guidelines. Compliance & Risk Required Candidate profile Capability Building & Manpower Management Identify training needs Inculcate self learning culture among employees

Experience Bachelors degree or equivalent experience, in marketing, advertising, or a related field 2+ years of advertising, client management, or project management in a SAAS environment preferred Previous print production and/or print fulfillment experience preferred. Responsibilities Responsible for ongoing day-to-day client deliverables on assigned accounts Responsible for execution for client deliverables, orders, and management on assigned accounts Manage all aspects of assigned technical and creative projects, including project planning, fact -finding, execution, timing, functionality, troubleshooting, quality, and cost with manager support. Provide problem recognition, research, isol...

The Opportunity Are you an experienced leader with a strong background in technical support, exceptional cross-functional collaboration skills, and a passion for driving continuous improvement? If so, join our dynamic Support Readiness team at Nutanix, where you'll have the opportunity to shape the future of customer experience, mentor a dedicated team, and bridge the gap between Product, Engineering, and Support to deliver exceptional service to our clients. About the Team The Manager, Support Readiness role will be part of the Support Readiness team at Nutanix, located in Bangalore, India. This team comprises highly skilled and passionate Serviceability Engineers dedicated to enhancing pro...

What this job involves You will be responsible for managing daily operations at the site. You will be accountable for ensuring that all technical services are as per clients requirements. All electromechanical operations and their repair and maintenance will be in your purview. You would be managing the following: Coordinating any major transitions within the company, such as financial, technological, operational, and governance changes. Analyzing any internal requests for changes and consulting with management to deny or approve the proposed changes. Creating transitional plans and documents to outline project expectations, scope, schedule, and budget requirements. Conducting workshops to p...

Role Purpose As senior member of the JLL India HSSE team, this individual will be responsible for implementing and managing HSSE for one of the JLLs key India WD accounts. The most important objective of this role will be ensuring that our employees and sub-contractors return home safely at the end of their working day. To demonstrate leadership in health, safety and environmental issues, ensuring that the JLL HSSE and Client Management System and Standards are applied across areas of responsibility. To promote a positive, proactive HSSE culture and to influence stakeholders and ensure alignment and compliance with all client HSSE policies and practice. The role is highly visible, and the wo...

Interview location: Dehradun Job Location : Dehradun, Rudrapur, Muzaffarnagar, Haridwar, Haldwani, Bijnor, Meerut ... ** Note: Mention Monika Sharma on top of your CV. About Branch Banking: The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Banks strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Banks customer engagement strategy across products and services About the Role: As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering banks products, providing service ...

Asst. Manager / Manager - Office Leasing Advisory About JLL: JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. JLL is a Fortune 500 company with annual revenue of $19.4 billion, operations in over 80 countries and a global workforce of more than 104,542 as of 2023. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. What this job involves: Identifying & sourcing of quality supply of corporate office spaces. Business Development Demonstrate strong business development activities through networking, industry seminars and other sources. Leverage existing and new relationships with developers and ...

Vmware Engineer - IV (Professional Services Delivery Engineer - IV)- Remote JOB DESCRIPTION : We are seeking a Professional Services Delivery Engineer IV to deliver Private Cloud Engineering consulting services into Rackspaces Enterprise and SME clients. The ideal candidate will have strong, hands on technical skills, with the experience and consulting skills to understand, shape and deliver against our customers requirements. JOB REQUIREMENTS: Youll be a strong technical expert, with experience working complex projects from inception to delivery. Youll have experience working in an engineering role, working to deliver automated, secure and robust private cloud infrastructure solutions. Your...

Basic knowledge of ITIL fundamentals & Service Delivery Framework. Understanding of IT infrastructure components (Servers, Networks, Applications). Proficiency in MS Office (Excel, PowerPoint, Word) for reporting & governance. Knowledge of project management tools (Jira, ServiceNow, MS Project). SLA/KPI analysis and trend reporting. Root Cause Analysis (RCA) support & process improvement. Ability to research best practices and create governance decks

Experience : 2+ years Qualifications: Any Graduate Experience in Voice, Good communication, Collections JOB Description:- Manage front line supervisors that are responsible for managing the day-to-day operations of OTC Operations Team Ensure client and corporate service, quality, and contribution goals, other metric and associate satisfaction goals within the site are met. Provide leadership and management to associates; provide training and development of supervisory team. Coach and mentor team supervisors. Regularly conduct supervisory team meetings. Supervise multiple teams for clients. Ensure key operational and customer performance targets are met (KPIs, FCR, Net Promoter Score, Service...

As the leading financial institution in MENA, we take pride in our ability to think like a challenger, startup, and innovator despite being more than half a century old. Our approach is driven by a diverse and dynamic team that always prioritizes the needs of our customers. Together, we are at the forefront of pioneering key innovations and developments in banking and financial services. Our primary goal is to assist customers in finding their path to Rise Every Day. We strive to partner with them through all their ups and downs, helping them achieve their objectives and unlock their unique vision of success. By delivering exceptional service to our clients, we lead with innovation and ensur...

The focus of the Cyber Security Engineer II role is to safeguard critical business and customer data, protect AI systems, and ensure security compliance across cloud and SaaS environments. You will work within the Data Protection & AI Operations team and collaborate with cross-functional teams to enhance security controls, support incident response, and contribute to regulatory compliance efforts. As a Cyber Security Engineer II, you will have a Bachelor's degree in MIS, computer science, or a related field, or equivalent education and experience. With at least 4 years of experience in Cyber Security Engineering, enterprise technology design, deployment, and support, you will be well-versed ...

The role of a Procurement Process Specialist involves driving, designing, and formalizing business requirements for procurement projects. You will be responsible for running processes efficiently and continuously seeking ways to enhance them. Your participation in project and status meetings is crucial to maintaining timeliness and ensuring process improvement, compliance, quality, and efficiency. Building and nurturing relationships with stakeholders is an essential part of this role. You may also lead or support other team members in resolving operational issues within your area of expertise. As a Procurement Process Specialist, your general responsibilities include supporting project coor...

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, renowned for technical excellence, leading innovations, and making a difference for clients and society. The workplace embraces diversity and inclusion, providing an environment where you can grow, belong, and thrive. Your career at NTT DATA is about believing in yourself, seizing new opportunities, and embracing challenges. Expand your skills and expertise in your current role while preparing for future advancements. Encouraged to take every opportunity to further your career within the global team. As a Senior Associate Service Delivery Specialist, you will be a developing subject mat...

As a member of our team at Palo Alto Networks, you will be contributing to our mission of being the cybersecurity partner of choice, protecting our digital way of life. Our vision entails creating a world where each day is safer and more secure than the one before. We are a company that thrives on challenging the status quo and disrupting traditional practices. We are seeking individuals who are passionate about shaping the future of cybersecurity through innovation and commitment. We take our mission seriously and are dedicated to protecting our customers. We believe that the diverse ideas and contributions of every team member drive our collective success. Our values, which were crowdsourc...

Job Responsibilities: Lead and manage a team of shipping process associates to deliver accurate and timely services. Act as a point of escalation for operational issues, providing quick resolutions in line with business requirements. Ensure strict adherence to SOPs, compliance guidelines, and customer requirements. Track and analyze team performance against defined KPIs (accuracy, productivity, timeliness) Conduct regular team meetings, performance reviews, and coaching sessions. Collaborate with cross-functional teams such as Trade, Commercial, Finance and Operations Drive continuous process improvement initiatives to enhance efficiency and customer experience. Maintain accurate MIS reports...

As Senior Process Analyst – HR Contact Center, you are responsiblefor receiving calls, emails, or chats and resolving HR-related queries from employees.You should be flexible to work in shifts. Your primary responsibilities include: Educate and document enquirers on processes whenever necessary. Provide quality customer service in every interaction. Identify, investigate, analyse, and resolve issues identified within the process. Monitor and process tickets in the ticketing system. Provide floor support for escalation and query resolution. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Graduate/Postgraduate (MBA HR is pr...

Job TitleSDM/Project/Program Manager (Java/.Net) Total Experience12-17 Years Only LocationBangalore Only About Company Your Role Lead Agile/Scrum teams to deliver high-value programs. Manage planning, budgeting, P&L, risk, and transformation initiatives. Drive automation, tools implementation, and operational efficiency. Champion business cases and stakeholder engagement. Mentor teams and foster collaboration across functions. Ensure quality through rigorous processes and controls. Travel to client/project locations as required. Your Profile Techno-functional expertise in Java or .Net. Strong leadership, problem-solving, and time management. Experience in application development and delivery...

About The Role Plays an important role in the Organization by providing support to more senior service delivery professionals. Works on tasks/matters of limited complexity. Gains experience of the service desk processes. Participates in meeting critical key measurement targets of the team.Collaborates with other team members in continuous improvement activities and initiatives focusing on delivering operational quality and efficiency. About The Role - Grade Specific Role OverviewProvides services according to the Service Delivery scope to meet specific KPIsSupports delivery of Procurement services into the BusinessMaintains a proactive working attitude towards the ClientHas basic knowledge o...

Job TitleNon-SAP Service Delivery Manager Location: Mumbai / Bangalore Experience Required: 914 years Only About Company Your Role The Service Delivery Manager will be responsible for overseeing end-to-end delivery of services across diverse, multi-skilled, and geographically distributed teams. This role demands strong leadership, financial acumen, customer-centricity, and the ability to drive transformation and innovation across engagements. Lead multi-skilled, multi-location teams and ensure high-quality service delivery. Manage financials including budgeting, P&L, and margin improvement. Drive customer satisfaction, innovation, and transformation initiatives. Collaborate cross-functionall...

About The Role Provides business-focused procurement processes services and continuously strives to improve them. Participates in meeting service KPIs executing diverse and time-sensitive activities, considering compliance, quality and efficiency of delivery. Develops relationships with local Stakeholders. May lead and/or provides support to other team members in resolving operational issues within own process expertise. About The Role - Grade Specific Role OverviewManages and guides team members to achieve established objectives (if applicable)Provides procurement processes service delivery as per scope to meet specific KPIsSupports delivery of Procurement services into the BusinessMaintain...