13325 Service Delivery Jobs - Page 37

About The Role Skill required: Tech for Operations - Technology Architecture Designation: AI/ML Computational Science Sr Manager Qualifications: Any Graduation Years of Experience: 16 to 25 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 1...

About The Role Skill required: Employee Services - Employee Data Process Design Designation: HR Service Delivery Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countri...

About The Role Project Role : Delivery Operations Representative Project Role Description : Deliver or support delivery of contracts and programs. Assign and manage work assignments of contract team. Manage service delivery quality and cost. Must have skills : Oracle Applications DBA Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Delivery Operations Representative, you will be responsible for delivering or supporting the delivery of contracts and programs. Your typical day will involve assigning and managing work assignments for the contract team, ensuring that service delivery meets quality standard...

Skill required: Tech for Operations - Technology Architecture Designation: AI/ML Computational Science Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving ...

Were looking for a strategic leader with 15+ years in US Healthcare technology , combining delivery leadership, solution architecture, and AI innovation . You’ll lead large-scale healthcare programs, drive cloud-native solutions ( Azure/AWS ), and champion AI-driven transformation across delivery teams. Key Responsibilities Oversee end-to-end healthcare tech delivery ( Provider, Payor, RCM, EHR/EMR ). Architect scalable, secure, and modern systems using DevOps, CI/CD, and microservices . Mentor teams and build healthcare domain capabilities. Must-Have Requirements Strong technical foundation ( Java / .NET / Python ). Deep healthcare domain knowledge. Leadership across $5M–$10M , with strong ...

Role & responsibilities : Job Description: Responsible for daily co-ordination & reporting to meet the project goals & expectations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcome. Responsibilities: Proactively monitoring project progress Resolving issues and initiating appropriate corrective action Creating reports and project documentation Analyzing databases, doing quantitative and qualitative research Regularly participates in important projects or activities as a full contributing team member. Location: Chennai

We are looking for a skilled Windows Admin professional with 6-15 years of experience to join our team in Pan India. The ideal candidate will have expertise in Windows Administration and excellent problem-solving skills. Roles and Responsibility Develop the Standard Operating Environment (SOE) for desktop and server platforms. Identify and analyze patches, and provide third-line support to client support teams when required. Analyze technical changes affecting the SOE at an operational level. Troubleshoot issues using logical thinking and effective communication skills. Collaborate with clients to deliver high-quality services and maintain strong relationships. Provide expert-level support f...

Roles and Responsibility Develop and implement comprehensive quality plans to ensure high standards of service delivery. Conduct regular audits and reviews to identify areas for improvement and provide coaching and feedback to team members. Collaborate with cross-functional teams to resolve complex issues and improve overall process efficiency. Analyze data and metrics to measure performance and identify trends and opportunities for improvement. Implement corrective actions to address identified issues and prevent future occurrences. Provide training and development programs to enhance team skills and knowledge. Job Requirements Proven experience in quality assurance, preferably in a custome...

Notice Period: Immediate . Employment Type: Contract Windows Admin Development of the Standard Operating Environment (SOE) for desktop and Servers platform Identification and analysis of Patches Identifying the impact of technical changes to or affecting the SOE to an operational level Provide 3rd line support to client support teams for the SOE when required Analytical and methodical approach to problem solving Effective communication skills in both verbal and written English Good organizational, interpersonal and documentation skills Very Client focused with regards to service delivery Self-driven and able to work by yourself or within a team Good troubleshooting skills (the ability to thi...

To lead and support the team in a project and provide techno managerial expertise with the project team Implement solutions / services as per customer/business requirements Periodic communication to team, customer/sponsor, users and stakeholders with regard to project status reporting Understand customer business and infrastructure associated with business service Understand the IT infrastructure within the scope Support the decision making process regarding the use of operational contingency procedures Participate in developing unique IPs Participate in building new services/solutions to market and roll out within the unit Take decisions in consultations with supervisor and management Ensur...

Good knowledge of business modeling terminology Ability to quickly learn organizational structure, business strategies and processes Experience in business process design for Service Delivery Modernization efforts Strong knowledge of ITSM, HRSD, App Engine, Source To Pay Operations Exceptional analytical skills Excellent customer relationship management skills

8-10 years experience of SAP experience in SuccessFactors Employee Central (EC)Core, EC-Benefits, Time Off, Timesheet and knowledge in integration with other 3rd Party tools. End to End implementation experience in SF Employee Central with Time Off & Timesheet and Benefits. Understanding of business processes related to Core HR Strong experience in EC implementation project and collaboratively work with team Certified in SuccessFactors Employee Central Strong problem-solving skills, be self-directed, and be capable of working with minimal supervision. Must have a strong, demonstrated commitment to customer service and be committed to a proactive review of processes and procedures to continua...

Skill:SAP SF EC-Benefits Location:Pan India Notice Period:Immediate Employment Type: Contract Job Description : 8-10 years experience of SAP experience in SuccessFactors Employee Central (EC)Core, EC-Benefits, Time Off, Timesheet and knowledge in integration with other 3rd Party tools. End to End implementation experience in SF Employee Central with Time Off & Timesheet and Benefits. Understanding of business processes related to Core HR Strong experience in EC implementation project and collaboratively work with team Certified in SuccessFactors Employee Central Strong problem-solving skills, be self-directed, and be capable of working with minimal supervision. Must have a strong, demonstrat...

Key Responsibilities: Team Leadership & Management Lead and mentor a team of IT Infrastructure Engineers (L1/L2/L3) Manage shift rosters, task allocation, and team performance Conduct periodic performance reviews and guide for skill improvements IT Infrastructure Oversight Oversee installation, configuration, and maintenance of servers (Windows/Linux), networks, firewalls, switches, and storage Ensure uptime, reliability, and performance of IT infrastructure Coordinate preventive maintenance and health checks of all critical systems Service Delivery & Support Ensure SLAs are met for incident and request management Handle escalated technical issues and provide quick resolution Manage user sup...

About The Role Role based in BSv organisation. Leveraging expert knowledge of Process Invoiceing, The Process Invoicing Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. They will manage the contract on a daily basis including operations and finance and complex operational issues and ensure that operations are run according to...

LocationBangalore / Mumbai / Pune GradeE1/E2 About the job you are considering: The SAP Service Delivery Manager is responsible for overseeing the delivery of SAP services and solutions to ensure operational excellence, client satisfaction, and alignment with business objectives. This role acts as the primary liaison between IT, business stakeholders, and external vendors, ensuring that SAP systems and services are delivered efficiently, securely, and within agreed SLAs. Your Role: Manage end-to-end delivery of SAP services across modules (S/4HANA, etc.). Ensure adherence to SLAs, KPIs, and compliance standards. Monitor system performance and proactively address issues. Serve as the main poi...

About The Role Transition Managers are responsible and manage significant transition programs inclusive of transferring services and staff from one delivery model to another or from one service provider to another (internal or external). They ensure that service levels are maintained throughout and are responsible for the budget, project plans and for the reporting to the customer and internal management. About The Role - Grade Specific Transition Manager - Overall end to end responsible for Medium projects or Tower/Geography/BU. Ensure the project is completed on time and within budget.

Key Responsibilities Manage end-to-end HubSpot implementation projects across Marketing, Sales, Service, Operations, and CMS Hubs. Define project scope, timelines, milestones, and resource plans. Coordinate with Business Analysts, HubSpot Consultants, Developers, and QA teams. Act as the primary client point of contact throughout the project lifecycle. Track project progress, risks, dependencies, and change requests. Ensure projects are delivered on time, within scope, and with high quality. Facilitate requirement discussions, sprint planning, reviews, and retrospectives. Oversee UAT, go-live, and post-implementation support. Prepare and present project status reports to stakeholders. Work c...

Roles & Responsibilities: Owns the development of business cases for ServiceNow HRSD enhancements Product Owner for all enhancements, break-fix and maintenance within the HRSD platform Elicits and analyzes requests identified by ServiceNow HRSD stakeholders and convert them into functional system requirements Communicates ServiceNow HRSD functional requirements by preparing the appropriate artifacts Builds, configures, and deploys ServiceNow HRSD functionality per Amgen Software Development Life Cycle (SDLC) standards and procedures Communicates and partners with ServiceNow HRSD stakeholders, ServiceNow technical team members, service providers, and suppliers Assists in the creation of Servi...

We are looking for a highly skilled and experienced Quality Coordinator to join our team in Domestic. The ideal candidate will have a strong background in quality assurance and excellent communication skills. Roles and Responsibility Coordinate with cross-functional teams to ensure high-quality service delivery. Develop and implement quality control processes to enhance customer satisfaction. Conduct regular audits to identify areas for improvement and provide feedback to team members. Collaborate with the training team to develop and deliver quality training programs. Analyze data to identify trends and opportunities for quality improvement. Implement corrective actions to address quality i...

1. Service Delivery & Operations Lead end-to-end IT Infrastructure Operations covering network, servers, cloud, storage, virtualization, security, and database platforms . Oversee 24x7 service delivery ensuring uptime, performance, and compliance with defined SLAs and KPIs. Drive incident, problem, change, and release management adhering to ITIL processes and ISO standards. Own operational governance , weekly/monthly service reviews, and improvement plans. Define and monitor service catalogs , SOPs , and runbooks for all infrastructure domains. 2. Cloud & Infra Strategy Manage hybrid infrastructure including SaaS, PaaS, and IaaS environments (Azure, AWS, GCP, Oracle Cloud). Lead migration, m...

The Branch Sales and Service Manager is responsible for driving branch revenue,managing customer relationship,ensuring high-quality service delivery, and overseeing day-to-day sales and service operations. Roles and Responsibilities • To achieve Individual sales targets across different product segments. • Identify and convert opportunities for Advances business, cross-sell and up-sell of products. • Manage and deepen assigned ETB portfolio customers relationships. • Educate and migrate the customers to Alternate/ Digital channels. • Handle day to day operations of the branch. • Support the branch to fulfil audit and compliance requirements. • Authorize all the financial and non-financial tr...

The Branch Sales and Service Manager is responsible for driving branch revenue,managing customer relationship,ensuring high-quality service delivery, and overseeing day-to-day sales and service operations. Roles and Responsibilities • To achieve Individual sales targets across different product segments. • Identify and convert opportunities for Advances business, cross-sell and up-sell of products. • Manage and deepen assigned ETB portfolio customers relationships. • Educate and migrate the customers to Alternate/ Digital channels. • Handle day to day operations of the branch. • Support the branch to fulfil audit and compliance requirements. • Authorize all the financial and non-financial tr...

Your Role Drive adoption, implementation, and optimization of Digital Experience Management (DEX) platforms like Nexthink and Systrack. Translate analytical insights into actionable recommendations and measurable outcomes. Define clear value propositions, use cases, and ROI for deployments. Act as a bridge between business stakeholders, project managers, and technical teams to ensure alignment. Lead structured delivery across the entire lifecycle from discovery to go-live and continuous improvement. Serve as a trusted advisor and SME for DEX capabilities and best practices. Your Profile Strong hands-on knowledge of Nexthink, Systrack, or similar DEX/EUEM tools. Ability to analyze digital exp...

Work closely with the Security Managers, Leadership and other Enterprise IT teams and be the bridge between the various departments. Strong Technical Knowledge and Experience in Perimeter Security management, audit and reporting. Act as the subject matter expert and System Lead for Endpoint security tools like SEPM , Trend Micro , Crowd Strike. Good Experience in Administration of Technologies like Endpoint Security, Anti-APT Solutions Endpoint/EDR, Solution and should be Certified in atleast 3 Products SIEM Event Analysis and manual Co-relation of Events to narrow down the analysis to Threat Vector. Coordinate and work along with Threat Intel, Incident Response Team and SOC Analysts Service...