13325 Service Delivery Jobs - Page 36

About The Role Delivery Leader - Alternate Investments This role presents a unique opportunity to lead the Alternate Investments Business Unit at Wipro Technologies, a global leader in digital transformation. As the Delivery Leader, you will oversee the entire service delivery process, managing intricate portfolios and ensuring excellence across multiple sectors such as Private Equity, Treasury, and Fund Accounting. Your leadership will drive operational success and innovation, positioning Wipro as a trustworthy partner for our clients in the financial services landscape. In this capacity, you will engage with stakeholders at all levels, championing client-focused initiatives while nurturing...

About The Role Position: Deputy Manager – Operations Wipro Band: B3 Voice/ Non-Voice Voice Shift: 24*7 Qualification: Graduate (Engineering / Telecom / Electronics preferred); ITIL Foundation desirable Experience: 6 + years Experience Breakup: Experience in Telecommunications / ISP / Managed Services / NOC / Service Assurance / Service Delivery; minimum 4+ years in team leadership or frontline operations management Essential Hiring Skills: Strong experience in Telco Service Assurance & Delivery Ops (Fault, Performance, Provisioning) Experience managing multiple LOBs in telecom domain Stakeholder management with US clients Strong analytical and reporting skills Experience in managing large te...

Role & responsibilities Any graduate with 1 to 3 years of experience working in a team Experience in on site client handling Should be computer savvy, possess knowledge on networking, interacting on web applications & basic system administration. Fluent in Hindi and English Capability/potential to work under tight timelines Ability to manage and coordinate amongst Police personnel and Officers, operators and the Company Should have the ability to manage people and events Should be able to act as a single point of contact in handling situations. Should possess good skills on Microsoft office. Should be open to travel to client locations for project implementation.

Job Title: Technical Support ManagerDepartment: IT / Customer Support Location: [Insert Location] Reports To: DGM, IT Job Summary:We are seeking an experienced and customer-focused Technical Support Manager to lead our technical support team. This role involves managing day-to-day support operations, ensuring high-quality service delivery, and maintaining customer satisfaction. The ideal candidate will have a strong technical background, excellent leadership skills, and the ability to work cross-functionally to resolve complex technical issues. Key Responsibilities: Lead and manage the technical support team, including hiring, training, performance reviews, and career development. Monitor su...

Requirements About the Role: The role is responsible to identify, source and secure both long term and short-term pest control prevention business opportunities. The incumbent shall be primarily responsible for the New Sales Productivity, Renewal and Collection as per the assigned targets. The person will report to the Branch Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders. Job Responsibilities: Business Development (Sales) Get business as per the approved business plan of the branch Responsible for sales promotion activities in the assigned territory Ensure all Sales KPIs are achieve...

Responsibilities Technical role Provide technical support to ensure appropriate implementation of malaria prevention and case management activities at facility and district levels. Identify appropriate facility- and district-level strategies to address gaps in malaria service delivery, including case management, surveillance, and vector control. Formulate sustainable solutions to address malaria programmatic gaps, using cross-cutting capacity-building approaches such as mentorship, supportive supervision, and targeted quality improvement at facility and district level. Adapt and/or develop evidence-based malaria training materials, curricula, clinical guidelines, supervisory systems, dashboa...

We are looking for an experienced and dynamic professional to join Valmet s Data Platforms Team as a Service Delivery Manager . In this role , you will serve as the delivery lead within Valmet s Data Platforms domain, overseeing and managing the day -to- day operations of the local delivery team while supporting global data and analytics initiatives . The ideal candidate will have 10-15 years of proven leadership experience , combined with deep expertise in data platforms , data m odelling , and data architecture principles ( including data lakes , data warehouses , metadata, and governance ). You should have hands-on experience in designing , building , and maintaining scalable , reliable d...

Role: Associate Service Desk Analyst Location: Bangalore Job Shift: Rotational Working Model: Hybrid Intro: The primary role of this position is to service the IT support needs of our end-users and clients in a demanding and result-oriented environment. You will be responsible for providing both onsite and remote support.This challenging role requires excellent client-oriented communication skills and a thorough, logical approach to problem solving. You will be expected to deal with a high volume of tickets to the Service Desk using a variety of problem-solving techniques, while maintaining a high level of customer satisfaction.You will work as a member of the Global IT Organization, in a ne...

A Technically qualified resource to lead a site for FM delivery and smooth running of operations. Provide administrative support to the Facilities Management team at assigned Facilities. To ensure timely and accurate completion FM reports pertaining to assigned Facilities. Be accessible for escalation of all FM related issues. Oversee the Helpdesk work process. Provide management advice to Helpdesk operators for escalated issues Ensure planning and execution of all preparation required for Conferences / meetings of the client as well as VIP visits scheduled during the shift Oversee the Front Office function. Ensure visitors are promptly attended by the Front Office Executives (FOE). Take rou...

Assistant Technical Services Manager Integrated Facilities Management - Leading Global Technology company Here in India, we manage over 11 mn square feet of space across 30 offices. Our client s mission "to organize the worlds information and make it universally accessible and useful" has helped it become one of the few companies in the world worth more than one trillion US dollars. The Asia Pacific region is an important part of our client s success: occupying 65 offices across 13 countries. JLL helps our client achieve its ambitions by delivering the services and supporting the spaces that enable their business to thrive. Kick start your career by working in a team managing some of the wor...

Jr. Service Engineer Qualification : Bachelors degree in mechanical or Instrumentation Experience : 2 5 Yrs Location of Job : Asangaon Key Skills Required: Problem-solving and decision-making abilities Communication and interpersonal skills Proficiency in customer service software and CRM systems. Ability to work independently and as part of a team Job Profile : Maintain accurate documentation of service transactions and customer interactions Resolve customer complaints regarding after-sales service issues Provide technical assistance and support to customers Coordinate service requests and manage service delivery timelines Communicate effectively with customers to understand their needs and...

Service Engineer Qualification : Bachelors degree in Mechanical or Instrumentation Experience : 2 5 Yrs Location of Job : Asangaon Key Skills Required: Problem-solving and decision-making abilities Communication and interpersonal skills Proficiency in customer service software and CRM systems. Ability to work independently and as part of a team Job Profile : Maintain accurate documentation of service transactions and customer interactions Resolve customer complaints regarding after-sales service issues Provide technical assistance and support to customers Coordinate service requests and manage service delivery timelines Communicate effectively with customers to understand their needs and req...

Role & responsibilities Job Title: IT Service Delivery Manager With SAP Location: Bangalore Summary : The IT Service Delivery Manager With SAP is responsible for ensuring the seamless delivery, support, and continual improvement of SAP and connected applications for customer organizations. This role oversees SAP & connected applications operations, ensures adherence to SLAs, drive continuous improvement initiatives and works closely with business stakeholders to drive system stability, process optimization, and value realization. Key ResponsibilitiesService Delivery & Operations Lead end-to-end delivery of SAP support services. Ensure uninterrupted SAP system availability and optimum system ...

In this role with your advanced technical and product support knowledge you will thrive in the Care service delivery team. In this global, 24x7 support environment, you will take ownership of complex troubleshooting cases, particularly at the solution/system level. You will also serve as the primary interface to R&D, escalating customer issues and ensuring their resolution through proactive follow-ups. HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN Identify and proactively solves demanding problems and communicates them to key stakeholders. Participate as an expert in IMS/VoLTE technology area in customer issues via ticket handling and projects. Participate in emergency and 24/7 duty for gl...

Undertake internal quality audits and identify NC (Non-Compliance) Driving Continual Service Improvement initiatives with weekly meetings Identifying, assessing IT Risks and updating the Risk Register Plan and conduct quality audits of subcontractors Maintain and update training and audit databases to provide reports / indicators for discussion during QMS management review meetings Identify problems or deficiencies in process followed Resolve problems QMS implementation issuesChecking adherence to the service delivery process for various IT infrastructure Service delivery team, End user support team, Service desk, Vendor management team, Responsible for applying the principles and practices ...

About The Role Project Role : IT Service Management Representative Project Role Description : Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills : Amazon Web Services (AWS) Good to have skills : Kubernetes Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Overview:The AWS Operations Lead Analyst is responsible for overseeing end-to-end operational stability, availability, and performance of AWS-hosted app...

About The Role Project Role : Custom Software Engineer Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs. Must have skills : Service Delivery Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Custom Software Engineer, you will develop custom software solutions to design, code, and enhance components across systems or applications. Your typical day will involve collaborating with cross-functional te...

About The Role Skill required: Employee Services - Employee Data Process Design Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 count...

About The Role Skill required: Tech for Operations - Technology Architecture Designation: AI/ML Computational Science Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 ...

About The Role Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 count...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAS Base & Macros Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, analyzing ...

About The Role Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 c...

About The Role Job Title – Corporate Mobility Analyst, 11 (Analyst) Management Level :11, Analyst Location:Bangalore/ Gurgaon/Hyderabad/Chennai Must have skills: Immigration Good to have skills: Knowledge of immigration and travel industry practices, including airlines, hotels, car rentals, and travel booking systems, would be an added advantage. Job Summary : Mobility team is responsible for the day- to-day service delivery of Mobility services in connection with assigned population of personnel traveling to various countries. Working as part of the Mobility, the role demands that he/she will be required to collect complete documentation from assignees and handle any Mobility queries. Roles...

About The Role Project Role : Solution Planner Project Role Description : Analyzes client requirements and supports configuring a solution from a standard set of offerings. Liaisons with the delivery organization to ensure effective transition, shape services, and determine appropriate service delivery locations and related costs. Works with client stakeholders to receive sign-off on the solution. Must have skills : Solution Architecture Good to have skills : NA Minimum 15 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Solution Planner, you will analyze client requirements and configure a solution from a standard set of offerings. You...

About The Role Project Role : Security Delivery Lead Project Role Description : Leads the implementation and delivery of Security Services projects, leveraging our global delivery capability (method, tools, training, assets). Must have skills : Identity and Access Management (IAM) Operations Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Delivery Lead, you will be responsible for overseeing the implementation and delivery of Security Services projects. Your typical day will involve coordinating with various teams to ensure that projects are executed efficiently, utilizing our global delive...